Fifth Floor Cafe – Harvey Nichols

4.5
1996 Reviews
£25 and under
Modern European

Top Tags:

Afternoon Tea
Savour the finest seasonal produce at The Fifth Floor with a delicious and varied menu offering all-day dining options.

A light, spacious and stylish setting, enjoy fabulous food any time of day or enjoy a tipple on the terrace, overlooking the Knightsbridge rooftops.

The Café serves modern European cuisine and is open all day until 10pm (8pm on Sundays).

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 1996 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.6
service
4.5
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
OpenTable Diner
London
2 reviews
Dined on April 26, 2021
Overall4food5service5ambience3

Le hacen falta más calefactores a esta terraza. La gente pasa mucho frío

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RB
RalphB
London
2 reviews
Dined on April 22, 2021
Overall2food2service4ambience1

processed not all fresh food cray fish from a packet lamb very poor quality tinned grapefruit on salad low level mozzarella in place of good quality Burrata cheese has specified on menu, staff and service friendly and polite but I am afraid to say the food was sub-standard not criticizing for the sake of it just giving honest feed back

AC
vipAnnaC
London
1 review
Dined on April 22, 2021
Overall3food3service3ambience4

Service was very very kind as always but surprisingly slow. Food came cold.
Must have been a bad day as it’s usually very good in all senses.

c
cleo
London
42 reviews
Dined on November 3, 2020
Overall5food5service4ambience4

really great food and service, and was fine eating outside with the heater on

c
cleo
London
42 reviews
Dined on October 14, 2020
Overall4food4service5ambience4

we had a lovely long lunch to celebrate our new grandchildrens arrivals. our waiter was lovely too

SB
SuzannaB
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

It was my Aunty’s birthday and from the moment that we got there everyone treated her like royalty. Serval staff sang her Happy Birthday too which made her day. Thank you so much, plus the Seabass was out of this world!! Delicious .

W
Wills
London
1 review
Dined on September 16, 2020
Overall5food5service5ambience5

Attentive staff. Amazing really enjoyed my evening.

E
Elle
London
5 reviews
Dined on January 23, 2020
Overall5food4service5ambience5

They sang happy birthday to me and surprised me with cake and candles. Thanks all for making my day so special

MB
MartinB
1 review
Dined on December 9, 2019
Overall3food1service4ambience4

The food was utterly revolting. The prices are really high but that is to be expected given that this is Knightsbridge and so not surprising. Advice to anyone interested in going, have a drink but eat somewhere else.

RB
RooftopBarFan
Los Angeles
3 reviews
Dined on September 25, 2019
Overall3food4service5ambience3

Great location. But didn’t feel as special as previous visits. Little chaotic, restaurant felt messy.
Fel

R
vipRayymondo
London
20 reviews
Dined on June 29, 2019
Overall5food5service4ambience4

Met friend and had a main each and shared a pud. She had the gravalax and I had the lamb and we shared a broccoli side. Delicious, nrocolli was a bit underdone, stalk was great but trunk was tough! Pud was a shared fruit tart on polenta and almond base ... melt in mouth! A fab relaxed meal in great surroundings good price and attentive staff.
Well worth a visit

LB
vipLargeBirthdayGroup
London
94 reviews
Dined on March 22, 2019
Overall4food4service4ambience5

Nice ambience

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HP
HarryP
London
4 reviews
Dined on January 23, 2018
Overall1food2service2ambience1

Risotto on the menu as a 'main' I enquired if they could do a small portion as a starter....was told yes that's possible but it would be the same price as main!
Wise cracking manager when aske the qickest way out of building (store by this time had closed) suggested diving off the roof terrace...he thought it was witty!!

d
vipdeedee
Miami
41 reviews
Dined on December 24, 2017
Overall3food3service3ambience3

Not worth it...certainly no big deal for Harvey Nichols. Salad was tasteless and restaurant almost empty

B
Blanketbay
London
2 reviews
Dined on November 17, 2017
Overall4food3service5ambience3

This would have been have been good but Harvey Nichols had not received our booking from Open Table. A very embarrassing experience for us all. Luckily the professionalism from the H.N. staff saved the day.

OT
OpenTable Diner
London
1 review
Dined on November 15, 2017
Overall4food4service4ambience4

Hadn't dined at Fifth Floor for two years but found the restaurant staff still as welcoming. A good choice on the menu; my friend opted for the salmon dish which she said was delicious and cooked to perfection. A vegetarian option for me this time which did not disappoint. A creamy mushroom risotto topped with a parmesan crisp. Tempted by the dessert menu we both had the plum tart with cinnamon ice cream. Will we go again? Definitely yes but we will not leave it too long before our next visit.

PR
vipPhilipR
Hertfordshire
18 reviews
Dined on January 12, 2016
Overall3food3service3ambience2

Lobster salad was good but, given the amount of lobster, better value is probably to be had at Burger & Lobster next door. Principal complaint was that the music was played at too loud a volume so that, even though we were sitting at a small table for two, we had to raise our voices to hear each other. I asked for the music to be turned down but it wasn't.

o
ollywood
London
1 review
Dined on December 24, 2015
Overall2food2service2ambience4

I am visiting from the US and arrived a little early -maybe by ten minutes - for a 12noon dinner, and were graciously accommodated by the host who - by the way - could not find my online reservation from OpenTable.

The waitress however told us that as we were early we could no longer order breakfast. And actually, we had to wait ten minutes before she could process the order for lunch as the system was changing over. It was 30-35 minutes after sitting down before our lunch came out and I though that was not particularly amazing for Harvey Nics. The waitress was so gracious and gave us bread to carry us over, but ultimately a 35 minute wait is not really ok with me.

When the check came there was a one pound donation automatically inserted for some homeless charity, and a 12-15% gratuity charge automatically inserted. Perhaps I am just being cranky because of the wait and while I'd be happy to give both to the waitress and the charity, I feel that I need the option to select and give consent before my card is charged for additional money, particularly when I didn't have the best time.

m
vipmushypeas
London
28 reviews
Dined on November 26, 2015
Overall5food5service5ambience5

Been a few times and never disappoint us. Good lunch place.

E
Eddie
London
3 reviews
Dined on October 24, 2015
Overall3food4service3ambience4

The food was good and the staff were friendly but it took ages to arrive, their attention seemed elsewhere. Tiny cokes, expensive.

AP
AmandaP
London
1 review
Dined on September 15, 2015
Overall3food3service3ambience2

Nice service and food was good but at 6.30pm (good for pre-theatre) the ambience was tired shoppers and large family groups taking up lots of space whilst not eating dinner; more like a rest and drink to avoid home trip for a while longer?
Would be a good place for a drink then (and you might be lucky enough to get on eth terrace) or a group of friends after shop tea

T
Tillythemint
London
1 review
Dined on August 13, 2015
Overall5food5service5ambience5

Afternoon tea for my sister on her birthday was everything and more. Wonderful sandwiches, cakes, scones, tea, just fabulous. The service was exemplary. Well done!

LL
vipLiveLoveEat
London
23 reviews
Dined on August 9, 2015
Overall3food3service1ambience4

Arrogant lady with a painted face at the front. Waiters were professional however. Food good but lacked in variety.

T
vipTrendydiner
London
46 reviews
Dined on August 1, 2015
Overall5food5service5ambience5

Dinner for 4 -3 dinners were from Canada. They service and ambience was amazing. 2 diners had the hake and chips and 2 diners the chicken. The food was cooked superbly and the Waiter was very attentive to the 90-year old Canadian guest.
Harvey Nichols did or disappoint in representing good British food.

h
honestdeb
London
6 reviews
Dined on July 22, 2015
Overall5food5service5ambience2

Didn't want to walk far from tube as bad back so decided on 5th floor Harvey Nichols - also didn't want a full meal as my daughter was eating out again in the evening. The staff were excellent and I had the steak salad - amazing ! When they realised it was a birthday They arranged a small birthday dessert - lovely touch without being asked.
Because they had been so good we returned to the bar later in the afternoon after shopping!!! A great day

l
luvgoodfood
London
3 reviews
Dined on June 9, 2015
Overall5food4service5ambience5

The service was great, the food was very very nice, good atmosphere, my friend and I had a fantastic afternoon.

P
Publunch
London
13 reviews
Dined on May 29, 2015
Overall3food3service3ambience3

Evening meal at Harvey Nicks cafe lacks the buzz of the lunchtime crowd. The buzz really helps sell this place along with the people-watching opportunities! Without these, it's just another generic cafe serving reasonable quality food and cocktails.

C
Chiksy
London
14 reviews
Dined on May 27, 2015
Overall4food4service4ambience5

Day out with the girls .

J
Johnboy
London
2 reviews
Dined on May 25, 2015
Overall3food3service5ambience3

I booked the 5th Floor restaurant but your booking system did not state that the restaurant was closed and I was booked into the café.
No atmosphere, no tablecloths and surprisingly more expensive than the set menus in the restaurant.
Bank holiday Monday and there was little food left - most dishes were unavailable.
Top marks to the poor embarrassed staff who wanted to put a closed sign on the door.

JW
JanesWorld
London
7 reviews
Dined on May 22, 2015
Overall3food4service5ambience2

We booked the express meal but this is now not available. I questioned this as I had not been informed the deal had gone! We were offered a 3 course meal with a cocktail for £22 so they turned it around and gave us a great meal. We stayed for 3 hours and the servers were very attentive and patient! I love 5th Floor but its seems to have lost it's identity!

Lovely afternoon with my best friend, we have been going here near on 20 years, but why is it so quiet, the shop/bar & restauarant were very quiet for a Friday?

J
Jules
London
2 reviews
Dined on April 6, 2015
Overall4food4service4ambience3

The service was perfect - we were not completely happy with a dish, but the staff were very professional and changed it without any fuss.

We received an apology from the kitchen and a complimentary glass of wine as an apology.

Overall, a very pleasant experience.

T
Twdiner
London
2 reviews
Dined on March 28, 2015
Overall2food3service3ambience1

I went during a Saturday evening for dinner, the restaurant was practically empty and entirely lacking in any atmosphere. The few diners who were there, spread about the room, seemed to feel extremely awkward that they were expecting an enjoyable evening out but found themselves in a lonely room. Some even left shortly after arriving to go and find somewhere better.

R
vipRanj
London
81 reviews
Dined on March 27, 2015
Overall5food5service5ambience5

Fab as usual

L
Love2eat
London
8 reviews
Dined on March 7, 2015
Overall5food5service5ambience5

Great friendly staff. Express lunch is excellent value, food was amazing. Service is the best I have experienced. Thank you so much for a really wonderful afternoon.

k
vipkittykitty17
London
15 reviews
Dined on February 28, 2015
Overall5food4service4ambience4

Went their for the first time with another couple/friends. Loved it!

C
Chris110706
London
8 reviews
Dined on February 27, 2015
Overall2food4service4ambience1

The service was good.
The food quality was good
The prices were fine - as expected.
The wine was good value.
But nobody else was there. 2 ladies when we arrived at 7.30pm. They left after 45 minutes and then my wife and I were all alone in the resturant for circa 30 mins.
Three other tables did arrive circa 9pm. But still - that was 12 diners in a 2hr period we were there.
Zero atmosphere as a result and could not be recommended on that basis.

We were told it is busier at lunchtime.

BC
BillC
London
20 reviews
Dined on February 12, 2015
Overall3food4service5ambience1

THe meal was great. The service was excellent. However, we were the only diners mid-evening on a Thursday. Shocked!

m
mdeand
London
5 reviews
Dined on January 14, 2015
Overall4food5service4ambience4

I have been there a few times over the years. The food is always great. For me this is a very high end Michelin star style restaurant. The wine list is big and impressive. The Harvey Nichols own label wines are good value for money. The bar is great and the venue is fun. A perfect place for a special occasion.

CB
CharlieBoy
London
9 reviews
Dined on January 9, 2015
Overall3food3service3ambience3

The food was adequate, the service was adequate, the ambience was adequate. In fact the overall experience was adequate, but really nothing special. TO be honest it'[s just another of those formulaic restaurants, which fail t stand out from the crowd. Ok the food is better than Carluccios, but at the price it should be, but it really doesn't stand out from any of the other standard higher end restaurants. It just follows the formula that Terence Conran and D&D restaurants found and too many others have followed.

KM
KimMark
Brighton
1 review
Dined on December 20, 2014
Overall5food5service5ambience4

Having heard so much about dining at Harvey Nichols,I was looking forward to eating there.
From the moment we stepped into the restaurant till the time we collected our coats nothing
was too much trouble for the staff.
Everyone who served us,we're polite,professional and most importantly made us feel so welcome.
As it was a birthday treat we opted for the tasting menu which was superb,along with some great suggestions as to which wines complemented our dishes.
Our expierience was truely superb and with other menus to sample,we will certainly be returning.

FAQs

Fifth Floor Cafe – Harvey Nichols offers takeout which you can order by calling the restaurant at 020 7201 8456.

Fifth Floor Cafe – Harvey Nichols is rated 4.5 stars by 1996 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.