Best Restaurants with Private Rooms in Mount Prospect

Food was great. We will be back; just hope with a different waitress. She was not busy but did not offer refills for drinks. We had to ask for everything. Had to flag her down several times. A good waitress anticipates your needs. We still gave a 20% tip but honestly she deserved 15. Waitress lacked interest or training in being top notch. She could have been great but again, either lacks training or the interest. She is the main point of contact between the customer and the restaurant, is on the front line and is the face and reputation of the restaurant. She can make a dinner experience ‘good’ or ‘outstanding’. It’s all up to her. Unfortunately it was good, not great. Does the restaurant want a reputation that’s good, or outstanding? We will try one more time but hope it’s a different waitress. Thanks.

Great above and beyond service! Luis is one of the best servers ever!

Server was great, food was great as always, and drinks were tasty. Definitely recommend trying if you haven't before

I was not expecting the restaurant to be a part of a hotel and not separate from it. It’s basically right in the lobby without any separation. I do feel it affected the ambiance a bit but the food was absolutely fantastic

21st birthday celebration at the big karaoke room was a hit! Daughter and friends had a great time. Great value for delicious food and excellent service! Highly recommend!