Fairbanks Steakhouse @ Hollywood Casino - Aurora
Dinner: Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm -11:00pm
I brought my wife there for her 33rd birthday dinner, and though we do not frequent steakhouse restaurants much, our overall experience was splendid. We went early in the evening, before the traffic at the casino really began to pick up. It was quiet, and the server was kind enough to arrange a table for us so that we got to dine in a booth on the same side. I believe the servers appreciated it as well, as they could easily navigate the table for us. Our servers were attentive and the food was fresh when it was served. Not a lot of fanfare for the birthday cake (and yet, the ambiance of the restaurant was comfortable enough that several other diners wished her a happy birthday after), and we typically prefer the subtler birthday dinners. I must admit, it was one of the best birthday dinners we have had the pleasure of enjoying. Thank you so much for the attention to details!
My family enjoys celebrating special occasions at Fairbanks. The steaks are cooked to order. Delicious! Other menu choices are available. The seafood is excellent.
Has a very nice menu selection. Food was well prepared and delicious. Nice decor and great location for casino/theater.
This restaurant is amazing and very nice. I haven’t been in a decade or so and I think it’s not quite as nice as it used to be but still very nice! A bit loud for a fine dining restaurant, but again very nice.
Waitress was fair. Would be nice to see a happy face and some inthusiasm .
Food was great as always. (as it should be for the $$).
We will be back sometime for another special time.
I've been wanting to try Fairbanks for years. It was "meh" to quote my millennial daughter. I've had as good or better filet mignon at Texas Roadhouse.
Food was good
Noise was average
Service was exceptional
Reservations was easy
Jennifer was a great server. Checked on us a lot. Food was great. Crab cakes. Shrimp dejohnge. Steak and key lime pie
My husband and I enjoy this restaurant when we are at the Casino. The food and service are usually very good. While the waiter and waitress served us well, there was some sort of breakdown in the kitchen on this visit. My husband's steak that was ordered rare was brought out done medium. The waitress promptly returned the steak when we alerted her. However, the new order did not arrive until I was already done eating. Our waitress alerted the hostess who profusely apologized and offered us free desserts to try to compensate. We appreciated their customer service in this regard.
I have been a customer for 22 years. I get there 1-2 times monthly at a minmum. I may have had one slightly overcooked steak in that time.. The service is professional. The courses arrive timely, like clockwork. The casino does not promote this place, which is an enigma to me.
I even like their calamari, which usually is in my lower 25%. everywhere else,
This last visit was a T-bone steak that made my night. The potatoes might be pricey, while everything else is beyond reasonable. Convenient low price to free parking. One can even go into the casino and dance at their no-cover, top 40 rotating local bands line-up.
We made reservations for their last half hour of operation. Nevertheless, the service was excellent, food was supreme and our dining experience was excellent!
Service good as always
Shrimp dejohnge was excellent
Steak prepared perfectly
Plenty of leftovers
Had a great time. Service was great. Can’t wait to go back.
Really great Las Vegas styled steakhouse .food and service were excellent.
Scott our waiter was very attentive. Good local steak house. Excellent location if you’re going to the Paramount.
Waitresses and waiters fighting over tips food was mediocre ambience was terrible room was noisy
Excellent service. Will go again!!
We live in Aurora and are Steakhouse fans. Aurora is the second largest city in Illinois and woefully under-represented when it comes to quality steakhouses. We were hoping this would be a big hit. It wasn't. The hostess first asked if we were paying or using points, which is normal considering it's attached to the casino. I said we were paying and she then took us to a 6 top table when there were several 2 top tables available overlooking the river. I assumed (and I could be wrong) that maybe they were saving those for people who frequently gamble there. It was irritating to me. The décor was a bit dated, but I can live with that. The service was just ok. The drinks were average but nothing to get excited about. Ceasar Salad was over dressed. Steak was actually quite good for both of us, cooked perfectly and seasoned well. Sides were just ok and the desert (turtle cheese cake) seemed like it came right out of the package from a grocery store. We left feeling indifferent, probably won't go back.
It was very good from the service to the food. It had been a long time since we had dined there and it was just as good as I remember!
I haven't been here since 2002 and we always loved it. Coming back reminded me why we loved it. Great food and great service.
The restaurant was busy but the food came out on time cooked perfectly
The service was great Scott is one of their better service there is very attentive to your table and knows exactly when to bring the next course out
I would recommend going and asking for Scott as your server
Meal was great service was great. Seated me on time. Food was brought out in time and cooked perfectly
This place is fabulous! I had salmon and a winter salad and both were outstanding!my friend had steak and is a steak expert and very picky! Said it was one of the best he’s ever had! I will definitely go back here!
Disgusting. This was actually horrible. As a foodie I’ve been to more than my fair share of restaurants. This entire experience felt like powdered hollandaise sauce. So bad it’s not worth the money or effort.
Always good but this time I had to send food back. Frozen crab cakes. Server was mad that they were not cooked correctly. Second ones came out perfect
The food was great as always. The service was great. They opened in time and brought my meal in order They do need to do some minor menu changes to include more vegetables
Service was okay, food was good but a bit overpriced.
This was our first visit, and we were very happy with the service and the food quality. The portions are quite large, however. So next time, we will see if we can split an entree. This is an ala carte menu, so if you don't order a side, you will not get one.
Good food. Steak made perfectly waiter always good. Hostess very friendly
Overall service and food is always top notch we have dined there numerous times and never been disappointed we definitely will be going there again as well as recommendation to friends and family.
The restaurant needs a renovation. This could enhance their popularity as Aurora, Il, has few upscale restaurants.
This was our 1st visit to Fairbanks Steakhouse. We dined there because it is close to the Paramount Theater and very convenient for dinner before a show. We would dine there again before our next show. Prices were on the high side for the menu selections, but the food was very good. There may be an option to reduce the cost if you have a Players Card with the casino. We did not.
We love coming to Fairbanks. The food is great and the wait staff is top notch!
It was perfect for a late night dinner. The service was great and the food was fast and fresh.
Food is excellent. Never disappointed. Scott our server was attentive, offering suggestions, adding levity. Fairbanks is a fantastic venue for that special event.
Food mediocre; Service less than mediocre; Never going back
Very nice restaurant. Service was excellent. My appetizer of shrimp cocktail was not very good but my lamb chops dinner was excellent.
Food great. Service great. Plenty of leftovers for another meal. I would recommend highly
Fairbanks always has great steaks and the cost is reasonable for top of the line steaks. Try to eat dinner there every time we go to Hollywood Casino in Aurora. One of our favorite places to eat.
Fairbanks restaurant is never a disappointment. The food is consistently fresh and the service as professional and friendly as you would find at any fine food restaurant. The crab legs are outstanding, so are the steaks. Actually I've been here many times and never had a an unpleasant dining experience.