Fairbanks Steakhouse @ Hollywood Casino - Aurora
We have been once or twice a month for the last few months. This was a fluke, usually the food is excellent.
The entire dining experience from beginning to end was excellent. We were warmly greeted by a hostess. Once seated the waitress and busboy were very attentive, friendly and nice!
The meal itself was outstanding! The appetizer,soup,salad and entrees were fresh,flavorful and delicious! Our filets were very tender and full of flavor!
If I were to have any disappointment it was with the side of spinach and mushrooms that I ordered. The mushrooms were outstanding but the spinach was virtually nonexistent.
Our waitress was very helpful and friendly! The service was outstanding!
I would highly recommend dining here!
Wonderful service and desserts. The entrees range from tasty to poorly made. The sides are fine.
Our waitress wasn't very attentive, the waiter at the next table was friendly and ask if they were celebrating anything. We were celebrating my husbands birthday and she never asked us. She was slow and our food was cold and tough and not very tasty.
Hi Theresa. Thank you for your review. We're sorry if you did not have an enjoyable visit. We've passed your feedback along and we hope to improve your experience in the future. We hope you give us another chance. ~ Hollywood Casino Aurora
Lee was the highlight of our dinner at Fairbanks. She is an outstanding server.
The T-bone steak and filet mignon was not as flavorful as we had hoped. Everything else was wonderful.
Hi Nicki, thank you for your review! We're happy you enjoyed your visit to Fairbanks Steakhouse, and we would love to see you again soon. - Hollywood Casino Aurora
Food at table was good but overpriced for serving. Butter had a foul taste for bread, let the know, dressing for the steak salad was not very good. Salmon was a small portion for the price on the menu and just ok. Have been here several times in the past, and the food was better.
Hello Bearfan, thank you for your review. We will definitely work to improve upon hearing your suggestions. We hope you give us another chance. ~ Hollywood Casino Aurora
The casino steakhouse is the perfect place to have dinner before s show at the paramount theater.
The food is excellent and you couldn’t ask for better service. We thoroughly enjoyed ourselves.
Hi John, thank you for your review and for visiting Fairbanks Steakhouse! We're so glad you enjoyed your meal and the service. We hope to see you again soon. ~ Hollywood Casino Aurora
The server was a bit over-bearing. Brought the check with dessert without us asking.
Hi LeaAnn, thank you for your review and for visiting Fairbanks Steakhouse. We've passed your feedback on to the appropriate department, and we hope to improve this aspect of our service. We hope to see you again soon. ~ Hollywood Casino Aurora
Had our favorite waitress and, as always, the food is great.
Hello, thank you for your review and for visiting Fairbanks Steakhouse! We are very happy to hear you enjoyed your meal and the service. We hope to see you again soon! ~ Hollywood Casino Aurora
Service was very good, food was excellent. I had steak medallions with a lobster tail on a bed of risotto. It was plated well and tasted wonderful. It was relatively quiet being a Thursday evening. I would recommend highly.
Hello Kevin, thank you for your review and for visiting Fairbanks Steakhouse! We are happy you enjoyed your meal and service. We hope to see you again soon! ~ Hollywood Casino Aurora
Excellent dinner with great service in quiet venue
Celebrated a birthday. Menu prices are on the high side, but the T-Bone with potato & salad is a bargain at $40. We had a coupon from the Paramount Theatre for 20% off the food portion of the tab, so that made it an even better deal. We can’t believe the restaurant is not busier—the food and service are top notch!
Enjoyed our meal. Dessert was great but I personally wish you would have had a flourless chocolate cake because I am diabetic. Sherly our server was outstanding. Treated us like royalty.
Hello! Thank you so much for your review and for visiting Fairbanks Steakhouse. We strive to provide 'A Service' to all of our guests and we are glad Sherly helped make your visit enjoyable! We appreciate the feedback and we will see what we can do for future menus! ~ Hollywood Casino Aurora
One of my favorite restaurants. Always great service and food!
Haven't been here in 20 years, so my wife and I wanted to try it again, this time on Valentines day. Wow, has this place not changed at all - to a point that it's dated and run down. The furniture is old and inadequate, there was no music in the background (dead silent), no candles, no table decoration of any kind, no pizzaz. In fact, it reminded me of an old diner that's about to close its doors. What's also diner-esque was the food. A chopped salad drenched and swimming in Italian dressing; A steak with crumbled gorgonzola came as tons of melted cheese covering the steak. Oh, and a medium steak coming out medium-rare, err to the rare side. I was able to eat the edges, but not the raw middle. And who covers a $48 steak in melted cheese? The menu said, "crumbled" folks. We were not only having dinner there, but scouting it for our Christmas party. This was a huge miss, and I'm afraid without them investing some serious money into updating this place, it too, may be closing its doors soon. I look forward to what might be there next.
Our party consisted of 3 adults celebrating a birthday in our group. Whenever we go to Fairbanks we are celebrating a special occasion. We always request Scott because he makes sure that our evening is always memorable. We feel like valued customers when we are waited on by Scott.
We were disappointed. Service slow. Our $36 filets didn’t taste good. It’s expensive and not worth the money. Will not return.
Just went on the 12th and have to say we were quite impressed given it was our first time there. Our server Jennifer was fantastic and was not hampered at all by her leg boot- the food was delicious and her reccomendations were spot in. Meal was great, service was excellent and we will be back!
There were four in our group and each dinner was excellent, including appetizers. The server graciously allowed my husband and I to share the huge cut of prime rib, plating at no extra cost. Great food, great service, very accommodating getting us served leisurely while allowing ample time to make a nearby show. Will return if ever in the area again.
Good service. Nice atmosphere. Food was pretty good.
Service and ambiance were excellent. Lamb chops were great. Beef tenderlioin medalians were okay; could have had more flavor, not the best cut.
We have dined at Fairbank's several times and always enjoyed our meal and excellent food. Keep up the good work .
A mediocre but expensive experience, tasteless food, OK service, and overpriced. We ordered three filet stakes (2 mediums and 1 medium well), all three came dry with no seasoning. My wife ordered chicken and it was pretty tasteless. I would never go back to this place.
I had 2 dining credits from the casino that I was able to use throughout the month of December. The food was pretty good to my surprise. I actually didn't expect to be satisfied. I only eat seafood so I had the salmon with a baked potato both times I went to the restaurant. The first time I went, a friend of mine had a steak with mashed potatoes; they said it was good. The second time my Mother ordered the steak salad that she enjoyed. Overall the service was fine. A few awkward stares from the hostess area when my Mother and I went the second visit. The wait staff was ok as well. I would definitely visit again but probably only if I used a dinning credit considering there aren't many seafood options for entrees.
The spinach salad was one of the best I’ve ever had. The steak medallions and lobster combo was great.
Our waitress was outstanding as well
Although all our steaks were not cooked to our request
One meal had to be redone altogether
I ordered a salad off the menu that came dripping in salad dressing. I am not a complainer but will ask for it on the side next visit.
Having never been to the steakhouse before there was confusion getting off the elevator as there was a VIP event happening and we, along with others, thought it was the restaurant line.
Restaurant had good ambiance and was not loud - which was great.
Service from the waitress was slow. However service from her helper/server was awesome.
One of the entrees ordered was the Mattone brick chicken. Unfortunately it was very dry and a disappointment. We mentioned it to the waitress and were surprised when we received our bill and she made no mention that the chef apologizes or that it was removed. So we mentioned it again.
The shift manager (very cordial) stopped by and said they would remove it from the bill. I then had to ask if there was any credit that I can receive back in place of it. She said no - so we then asked for 2 desserts to go in place of it.
Ribeye steak was delicious along with the hashbrowns its served on - tho there is definitely more than needed.
We have been coming to Fairbanks for several years and have never been disappointed. The food is always amazing and the wait staff is always pleasant! Highly recommend.
Although this restaurant is known for steak, I had the salmon which turned out to be a great choice. My friend agreed that it was the best salmon we ever had. My husband enjoyed the Chicken Vesuvio and also thought it was a unique way of preparing, as it was slightly breaded with potatoes and peas and so delicious. We plan to go back. Items are ala carte but pricing is reasonable for the excellent quality. The service was excellent. We will certainly return to this slightly hard to find hideaway. Located in the 4th floor of Aurora Hollywood Casino in the tower. Valet parking is available and handicap valet is no charge.
Staff was friendly and very attentive. The food was very good and plenty to eat. I like that I can use my player's card and that the casino is right there. Fairbanks has a good location for theater and other events.
We have been there on four occasions over a ten year period usually before a performance at the Paramount Theater. The food 18oz. is a lot to eat!
The best oysters Rockafeller and Fillet around. There specials have never let us down.
Excellent service and food. If you order the tbone special, you can save $3 by asking for a half salad.
Service was great.. Steak was prepared perfectly however baked potato cold, and oyster rock was loaded with sauce, couldn't hardly find oysters or spinach... the bread served was huge hunk but so hard of crust not much edible. Would be a little disappointed if actually paid 100 for the meal but however was looking to get rid of comp points so cant complain too much, was freel
Oysters Rockefeller are the best, filet is good along with the tempura lobster tail the chopped salad not good!
Food was very good. We enjoyed everything from steak to Chicken to seafood. Dessert was scrumptious as well. A little pricey but very good
Service was very good and consistent. Always willing to help
We were celebrating our Anniversary and had a wonderful experience. We will definitely come back!
Always a great high class place to go for a great time with freinds or a date night. Good food!! Thanks