Fairbanks Steakhouse @ Hollywood Casino - Aurora

4.5
236 reviews
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$31 to $50
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Steakhouse
The setting and ambiance are 1930's classic Hollywood, but the culinary experience is fine contemporary dining. With USDA prime beef and delicious seafood creations, plus rich pastas, fresh salads, and an award-winning selection of wine, it’s no wonder Fairbanks was named Best Casino Fine Dining Restaurant by the readers of “Midwest Gaming & Travel.”
What 236 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.1
value
Noise · Moderate
94% of people would recommend it to a friend
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L
Chicago
81 reviews
Dined on May 11, 2019
Overall 3food 3service 4ambience 5

We have been once or twice a month for the last few months. This was a fluke, usually the food is excellent.

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A
Chicago
8 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 4

The entire dining experience from beginning to end was excellent. We were warmly greeted by a hostess. Once seated the waitress and busboy were very attentive, friendly and nice!
The meal itself was outstanding! The appetizer,soup,salad and entrees were fresh,flavorful and delicious! Our filets were very tender and full of flavor!
If I were to have any disappointment it was with the side of spinach and mushrooms that I ordered. The mushrooms were outstanding but the spinach was virtually nonexistent.
Our waitress was very helpful and friendly! The service was outstanding!
I would highly recommend dining here!

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CV
Chicago
1 review
Dined on April 6, 2019
Overall 3food 3service 5ambience 5

Wonderful service and desserts. The entrees range from tasty to poorly made. The sides are fine.

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TL
1 review
Dined on March 29, 2019
Overall 3food 2service 1ambience 3

Our waitress wasn't very attentive, the waiter at the next table was friendly and ask if they were celebrating anything. We were celebrating my husbands birthday and she never asked us. She was slow and our food was cold and tough and not very tasty.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on April 3, 2019

Hi Theresa. Thank you for your review. We're sorry if you did not have an enjoyable visit. We've passed your feedback along and we hope to improve your experience in the future. We hope you give us another chance. ~ Hollywood Casino Aurora

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NB
Nashville
3 reviews
Dined on March 29, 2019
Overall 4food 3service 5ambience 5

Lee was the highlight of our dinner at Fairbanks. She is an outstanding server.
The T-bone steak and filet mignon was not as flavorful as we had hoped. Everything else was wonderful.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on April 3, 2019

Hi Nicki, thank you for your review! We're happy you enjoyed your visit to Fairbanks Steakhouse, and we would love to see you again soon. - Hollywood Casino Aurora

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B
Chicago
10 reviews
Dined on March 15, 2019
Overall 4food 3service 4ambience 5

Food at table was good but overpriced for serving. Butter had a foul taste for bread, let the know, dressing for the steak salad was not very good. Salmon was a small portion for the price on the menu and just ok. Have been here several times in the past, and the food was better.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on March 21, 2019

Hello Bearfan, thank you for your review. We will definitely work to improve upon hearing your suggestions. We hope you give us another chance. ~ Hollywood Casino Aurora

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J
Chicago
5 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

The casino steakhouse is the perfect place to have dinner before s show at the paramount theater.
The food is excellent and you couldn’t ask for better service. We thoroughly enjoyed ourselves.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on March 12, 2019

Hi John, thank you for your review and for visiting Fairbanks Steakhouse! We're so glad you enjoyed your meal and the service. We hope to see you again soon. ~ Hollywood Casino Aurora

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LA
Chicago
2 reviews
Dined on March 9, 2019
Overall 3food 4service 2ambience 3

The server was a bit over-bearing. Brought the check with dessert without us asking.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on March 12, 2019

Hi LeaAnn, thank you for your review and for visiting Fairbanks Steakhouse. We've passed your feedback on to the appropriate department, and we hope to improve this aspect of our service. We hope to see you again soon. ~ Hollywood Casino Aurora

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b
Chicago
7 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Had our favorite waitress and, as always, the food is great.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on March 12, 2019

Hello, thank you for your review and for visiting Fairbanks Steakhouse! We are very happy to hear you enjoyed your meal and the service. We hope to see you again soon! ~ Hollywood Casino Aurora

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KE
1 review
Dined on March 7, 2019
Overall 5food 5service 4ambience 5

Service was very good, food was excellent. I had steak medallions with a lobster tail on a bed of risotto. It was plated well and tasted wonderful. It was relatively quiet being a Thursday evening. I would recommend highly.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on March 12, 2019

Hello Kevin, thank you for your review and for visiting Fairbanks Steakhouse! We are happy you enjoyed your meal and service. We hope to see you again soon! ~ Hollywood Casino Aurora

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LK
Chicago
3 reviews
Dined on March 1, 2019
Overall 5food 5service 5ambience 4

Excellent dinner with great service in quiet venue

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RT
Chicago
9 reviews
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Celebrated a birthday. Menu prices are on the high side, but the T-Bone with potato & salad is a bargain at $40. We had a coupon from the Paramount Theatre for 20% off the food portion of the tab, so that made it an even better deal. We can’t believe the restaurant is not busier—the food and service are top notch!

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b
Chicago
7 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 4

Enjoyed our meal. Dessert was great but I personally wish you would have had a flourless chocolate cake because I am diabetic. Sherly our server was outstanding. Treated us like royalty.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on March 7, 2019

Hello! Thank you so much for your review and for visiting Fairbanks Steakhouse. We strive to provide 'A Service' to all of our guests and we are glad Sherly helped make your visit enjoyable! We appreciate the feedback and we will see what we can do for future menus! ~ Hollywood Casino Aurora

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RB
Chicago
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

One of my favorite restaurants. Always great service and food!

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PF
Chicago
8 reviews
Dined on February 14, 2019
Overall 1food 1service 3ambience 1

Haven't been here in 20 years, so my wife and I wanted to try it again, this time on Valentines day. Wow, has this place not changed at all - to a point that it's dated and run down. The furniture is old and inadequate, there was no music in the background (dead silent), no candles, no table decoration of any kind, no pizzaz. In fact, it reminded me of an old diner that's about to close its doors. What's also diner-esque was the food. A chopped salad drenched and swimming in Italian dressing; A steak with crumbled gorgonzola came as tons of melted cheese covering the steak. Oh, and a medium steak coming out medium-rare, err to the rare side. I was able to eat the edges, but not the raw middle. And who covers a $48 steak in melted cheese? The menu said, "crumbled" folks. We were not only having dinner there, but scouting it for our Christmas party. This was a huge miss, and I'm afraid without them investing some serious money into updating this place, it too, may be closing its doors soon. I look forward to what might be there next.

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d
Chicago
1 review
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

Our party consisted of 3 adults celebrating a birthday in our group. Whenever we go to Fairbanks we are celebrating a special occasion. We always request Scott because he makes sure that our evening is always memorable. We feel like valued customers when we are waited on by Scott.

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SK
Chicago
1 review
Dined on January 17, 2019
Overall 1food 1service 1ambience 1

We were disappointed. Service slow. Our $36 filets didn’t taste good. It’s expensive and not worth the money. Will not return.

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a
Chicago
11 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Just went on the 12th and have to say we were quite impressed given it was our first time there. Our server Jennifer was fantastic and was not hampered at all by her leg boot- the food was delicious and her reccomendations were spot in. Meal was great, service was excellent and we will be back!

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D
Palm Springs
1 review
Dined on January 12, 2019
Overall 5food 5service 5ambience 4

There were four in our group and each dinner was excellent, including appetizers. The server graciously allowed my husband and I to share the huge cut of prime rib, plating at no extra cost. Great food, great service, very accommodating getting us served leisurely while allowing ample time to make a nearby show. Will return if ever in the area again.

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R
Chicago
5 reviews
Dined on January 12, 2019
Overall 4food 4service 5ambience 4

Good service. Nice atmosphere. Food was pretty good.

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OT
Chicago
4 reviews
Dined on January 11, 2019
Overall 4food 4service 5ambience 5

Service and ambiance were excellent. Lamb chops were great. Beef tenderlioin medalians were okay; could have had more flavor, not the best cut.

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MS
1 review
Dined on January 3, 2019
Overall 5food 5service 5ambience 4

We have dined at Fairbank's several times and always enjoyed our meal and excellent food. Keep up the good work .

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OM
Chicago
16 reviews
Dined on December 27, 2018
Overall 2food 1service 3ambience 2

A mediocre but expensive experience, tasteless food, OK service, and overpriced. We ordered three filet stakes (2 mediums and 1 medium well), all three came dry with no seasoning. My wife ordered chicken and it was pretty tasteless. I would never go back to this place.

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PD
1 review
Dined on December 22, 2018
Overall 4food 4service 3ambience 3

I had 2 dining credits from the casino that I was able to use throughout the month of December. The food was pretty good to my surprise. I actually didn't expect to be satisfied. I only eat seafood so I had the salmon with a baked potato both times I went to the restaurant. The first time I went, a friend of mine had a steak with mashed potatoes; they said it was good. The second time my Mother ordered the steak salad that she enjoyed. Overall the service was fine. A few awkward stares from the hostess area when my Mother and I went the second visit. The wait staff was ok as well. I would definitely visit again but probably only if I used a dinning credit considering there aren't many seafood options for entrees.

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a
Chicago
10 reviews
Dined on December 20, 2018
Overall 5food 5service 4ambience 4

The spinach salad was one of the best I’ve ever had. The steak medallions and lobster combo was great.

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B
Chicago
9 reviews
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

Outstanding!!!
As always
Our waitress was outstanding as well

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t
Chicago
6 reviews
Dined on December 7, 2018
Overall 5food 4service 5ambience 4

Very nice
Although all our steaks were not cooked to our request
One meal had to be redone altogether

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FA
Chicago
12 reviews
Dined on November 17, 2018
Overall 4food 3service 5ambience 5

I ordered a salad off the menu that came dripping in salad dressing. I am not a complainer but will ask for it on the side next visit.

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KA
Chicago
1 review
Dined on November 10, 2018
Overall 3food 3service 3ambience 4

Having never been to the steakhouse before there was confusion getting off the elevator as there was a VIP event happening and we, along with others, thought it was the restaurant line.

Restaurant had good ambiance and was not loud - which was great.

Service from the waitress was slow. However service from her helper/server was awesome.

One of the entrees ordered was the Mattone brick chicken. Unfortunately it was very dry and a disappointment. We mentioned it to the waitress and were surprised when we received our bill and she made no mention that the chef apologizes or that it was removed. So we mentioned it again.
The shift manager (very cordial) stopped by and said they would remove it from the bill. I then had to ask if there was any credit that I can receive back in place of it. She said no - so we then asked for 2 desserts to go in place of it.

Ribeye steak was delicious along with the hashbrowns its served on - tho there is definitely more than needed.

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AB
Chicago
1 review
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

We have been coming to Fairbanks for several years and have never been disappointed. The food is always amazing and the wait staff is always pleasant! Highly recommend.

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BB
1 review
Dined on November 9, 2018
Overall 5food 5service 5ambience 5

Although this restaurant is known for steak, I had the salmon which turned out to be a great choice. My friend agreed that it was the best salmon we ever had. My husband enjoyed the Chicken Vesuvio and also thought it was a unique way of preparing, as it was slightly breaded with potatoes and peas and so delicious. We plan to go back. Items are ala carte but pricing is reasonable for the excellent quality. The service was excellent. We will certainly return to this slightly hard to find hideaway. Located in the 4th floor of Aurora Hollywood Casino in the tower. Valet parking is available and handicap valet is no charge.

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m
Chicago
1 review
Dined on November 8, 2018
Overall 5food 4service 5ambience 5

Staff was friendly and very attentive. The food was very good and plenty to eat. I like that I can use my player's card and that the casino is right there. Fairbanks has a good location for theater and other events.

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v
1 review
Dined on November 2, 2018
Overall 4food 5service 5ambience 4

We have been there on four occasions over a ten year period usually before a performance at the Paramount Theater. The food 18oz. is a lot to eat!

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LR
Chicago
8 reviews
Dined on October 19, 2018
Overall 5food 5service 5ambience 5

The best oysters Rockafeller and Fillet around. There specials have never let us down.

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OT
1 review
Dined on October 19, 2018
Overall 5food 5service 5ambience 5

Excellent service and food. If you order the tbone special, you can save $3 by asking for a half salad.

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DW
Chicago
1 review
Dined on October 18, 2018
Overall 3food 2service 4ambience 3

Service was great.. Steak was prepared perfectly however baked potato cold, and oyster rock was loaded with sauce, couldn't hardly find oysters or spinach... the bread served was huge hunk but so hard of crust not much edible. Would be a little disappointed if actually paid 100 for the meal but however was looking to get rid of comp points so cant complain too much, was freel

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LR
Chicago
8 reviews
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Oysters Rockefeller are the best, filet is good along with the tempura lobster tail the chopped salad not good!

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JW
Chicago
6 reviews
Dined on October 6, 2018
Overall 4food 4service 4ambience 4

Food was very good. We enjoyed everything from steak to Chicken to seafood. Dessert was scrumptious as well. A little pricey but very good

Service was very good and consistent. Always willing to help

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OT
Chicago
1 review
Dined on September 22, 2018
Overall 5food 5service 5ambience 5

We were celebrating our Anniversary and had a wonderful experience. We will definitely come back!

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LA
Detroit
11 reviews
Dined on September 21, 2018
Overall 5food 5service 3ambience 5

Always a great high class place to go for a great time with freinds or a date night. Good food!! Thanks

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