Fairbanks Steakhouse @ Hollywood Casino - Aurora

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1. c

   cherylm

   Chicago

   72 reviews

   vip
   3.0

   72 reviews

   Dined on August 11, 2022

   overall3food2service5ambience2

   We make a dinner reservation here a couple of times a month. We always order two orders of the oysters rockkefeller. This time there were terrible. We asked our waitress if the recipe had changed but were informed the cook was on vacation and this was someone filling in. Why were they not trained in how to make these oysters??? Also the replacement bread the restaurant is using is tasteless. I really wish they would go back to the original bread. We will be coming in a week or so because the original cook will be back and at that time we can enjoy the oysters.

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2. P

   Patgg

   Chicago

   55 reviews

   vip
   5.0

   55 reviews

   Dined on July 30, 2022

   overall5food5service5ambience5

   Food was excellent as always the service was also excellent! Scott does a perfect job servicing. His clients! He is very aware is the likes and dislikes and is also very pleasant ! It is very evident th as t he enjoys his job!

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3. LA

   LucasA

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined on July 24, 2022

   overall5food5service5ambience5

   Our server Scott #2 was very attentive and made sure that everything was perfect!! Thank you.

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4. JM

   JudyM

   1 review

   5.0

   1 review

   Dined on July 16, 2022

   overall5food5service5ambience5

   Warm soft crunchy crust bread. Caesar salad— excellent because they include the anchovy in the dressing. Just a SLIGHT salty/briny hint that really pops. Loaded backed potato—outstanding. Good quality potato that is actually baked— not steamed. And it’s loaded!! Ribeye steak— prime piece of meat Service was efficient but not pushy Nice dinner — will return

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5. G

   Greg

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined on July 3, 2022

   overall4food4service5ambience5

   Food was good, although the steak should have been cooked better.. Medium rare is not necessarily burn on the outside. Drinks were a little weak. But overall actually not bad.

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6. OT

   OpenTable Diner

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined on July 1, 2022

   overall5food5service5ambience4

   Food was delicious. Daniel our waiter was outstanding.

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7. AC

   AstridC

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on June 25, 2022

   overall5food5service5ambience5

   Best cooked rib eye around! Quick service and scott is always a joy!

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8. KM

   KimM

   1 review

   5.0

   1 review

   Dined on June 18, 2022

   overall5food5service5ambience5

   Beautiful setting, great food. Made a lovely anniversary date. Close to Paramount theater for evening show. Has walk thru to casino and theater

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9. DW

   DonnaW

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on June 10, 2022

   overall3food3service5ambience2

   Same menu for many years as well as decor. If I wasnt using up comp dollars would probably choose another establishment. Very pricey for cut of meat and size. Never had bar service cut off because bar was closing at 930 .?

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10. OT

    OpenTable Diner

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    We had a really nice dinner for my Husband birthday!

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11. b

    bsnbsn

    Chicago

    14 reviews

    vip
    5.0

    14 reviews

    Dined on May 28, 2022

    overall5food5service5ambience5

    Always a pleasure enjoying the food at the Fairbanks.

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12. c

    cherylm

    Chicago

    73 reviews

    vip
    5.0

    73 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    Our food was wonderful except so would like to have the other bread they use to serve that had the crunchy crust and was served warm. Also our server Scott was awesome as always. He never disappoints.

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13. C

    Candy

    Chicago

    18 reviews

    vip
    4.0

    18 reviews

    Dined on May 26, 2022

    overall4food4service5ambience4

    Food is always A+. Lee, our hostess and server very attentive.

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14. P

    Prodiver46

    Chicago

    53 reviews

    vip
    5.0

    53 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5

    Food was excellent in a quiet romantic atmosphere. Our server was great and mindful of time so we could get to the show.

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15. JK

    JohnK

    San Francisco

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 30, 2022

    overall3food2service5ambience4

    Filet was requested as medium, came out burned and well done.

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16. DP

    DarrrylP

    Chicago

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food4service5ambience5

    It’s always a please to eat at Fairbanks. Wait staff very pleasant.

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17. c

    cherylm

    Chicago

    73 reviews

    vip
    5.0

    73 reviews

    Dined on April 28, 2022

    overall5food4service5ambience5

    They have changed the warm bread at the table I wish they would go back to the Torano bread. The bread that is served is like eating just plain white bread. No flavor. Our server Scott was awesome as always. He was taking care of the whole restaurant With the help from Lee that was the hostess and she was awesome also

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18. c

    cherylm

    Chicago

    73 reviews

    vip
    4.0

    73 reviews

    Dined on April 9, 2022

    overall4food3service5ambience5

    We had oysters rockerfeller - 2 orders. Had shells in almost every one of them. Also restaurant changed their warm bread that was terrible. I have never had a bad experience until now. Our server Scott was awesome as always. I hope they change their bread back

    Report
19. TW

    TracieW

    Chicago

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food4service5ambience5

    Service was EXCELLENT. Food was great. Beautiful view

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20. J

    Jimkat

    Chicago

    1 review

    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience4

    Dinner and service were excellent. Celebrating our anniversary and even got a slice of raspberry cheesecake on the house. Thanks for a memorable evening.

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21. Q

    Queen5

    Chicago

    34 reviews

    vip
    5.0

    34 reviews

    Dined on March 26, 2022

    overall5food5service5ambience4

    Food was good and waitress was awesome!

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22. AS

    AlbertS

    Chicago

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience5

    Food excellent, Server extremely good, and fabulous ambiance

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23. j

    jimski

    Chicago

    1 review

    4.0

    1 review

    Dined on February 26, 2022

    overall4food5service3ambience5

    Great food but service is slow. We were seated and no one came to our table for over 5 mins just to bring water.

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24. O

    Onthepond

    Chicago

    1 review

    5.0

    1 review

    Dined on February 19, 2022

    overall5food5service5ambience5

    Server was aware of our time constraints and planned our meal delivery accordingly. Food was cooked exactly as ordered and was of good quality. What more can you ask?

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25. AC

    AstridC

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 12, 2022

    overall5food5service5ambience5

    Second time. Great food, staff, and ambience. Will be back next week!

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26. K

    Kelli

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on February 6, 2022

    overall4food5service4ambience5

    I took my daughter-in-law to celebrate both of our birthdays. The food was absolutely delicious! The wedge salad was so good it could’ve been a meal. The steak was done perfectly and tasted delicious. Best food I’ve had in so long I can’t even remember! Could not ask for better food. The only two negative reviews are for the server who knew absolutely nothing about the steaks and could give no descriptions or advice. Also we were celebrating two birthdays and they had no special Dessert or any other acknowledgment for birthdays. However I cannot say enough about the food. I can’t wait to go back!

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27. SB

    SteveB

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 30, 2022

    overall5food5service5ambience5

    Had great time with friends that we haven't seen in a while. Great bar tender and our waitress Jennifer was fantastic. Sorry I didn't get her last name but I think she only works on Saturday. Everyone had steak and they were also AWESOME!

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28. MS

    MichaelS

    Chicago

    20 reviews

    4.0

    20 reviews

    Dined on January 29, 2022

    overall4food4service5ambience5

    The ribeye steak, chicken and salmon were are excellent. The potatoes were not hot the desserts were just ok. The server was amazing, so polite, attentive, without hovering. He made the experience that more enjoyable

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29. P

    Patgg

    Chicago

    55 reviews

    vip
    5.0

    55 reviews

    Dined on January 29, 2022

    overall5food5service5ambience5

    Meal was excellent, steaks were prepared exactly as we like. Atmosphere was very quiet until the restaurant became busy. Our server Scott was very attentive as usual. He is always pleasant.

    Report
30. c

    cherylm

    Chicago

    73 reviews

    vip
    5.0

    73 reviews

    Dined on January 29, 2022

    overall5food5service5ambience5

    We had Scott as our waiter he was awesome and so was the food.

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31. SE

    SariE

    San Francisco

    9 reviews

    vip
    4.0

    9 reviews

    Dined on January 28, 2022

    overall4food4service5ambience3

    A wonderful surprise. Booked this place prior to a show at Paramount because the options in Aurora aren't great. What a fantastic surprise! Scott our server was funny, helpful and attentive without hovering. Everything we ordered was delicious. We had oysters rockefeller, calamari (special), french onion soup, wedge salads, the mushroom ravioli, ribeye and pork chop. We had ZERO complaints other than we were too full for desert. Great job Fairbanks. We will be back!

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32. AC

    AstridC

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 9, 2022

    overall5food5service5ambience5

    Super quick and great service. Best steak I've had in years!! Will definitely be back!!

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33. c

    cherylm

    Chicago

    73 reviews

    vip
    5.0

    73 reviews

    Dined on December 10, 2021

    overall5food5service5ambience5

    Scott our server always makes our dinner a wonderful experience. The drinks snd food were awesome as always.

    Report
34. PJ

    PaulJ

    Chicago

    1 review

    2.0

    1 review

    Dined on December 4, 2021

    overall2food2service4ambience4

    Really has gone downhill. Asked for a Filet be done with a little pink ... got back a hockey puck. Baked potato use to be huge ... now they are tiny.

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35. OT

    OpenTable Diner

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 27, 2021

    overall5food5service5ambience5

    Food was wonderful…from appetizers to entree. Out waiter, Scott, was exceptional

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36. P

    Peterm

    1 review

    5.0

    1 review

    Dined on November 27, 2021

    overall5food5service5ambience5

    Great place great food but if your meal is not comped get ready for the Bill. Overall excellent high end steakhouse.

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37. RB

    RyanB

    Chicago

    19 reviews

    vip
    3.0

    19 reviews

    Dined on November 21, 2021

    overall3food4service4ambience5

    If you please let me take s case of regular Pepsi home thank you

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38. DD

    DiningDiva

    Chicago

    14 reviews

    5.0

    14 reviews

    Dined on November 21, 2021

    overall5food5service4ambience5

    We had an excellent meal to celebrate a birthday. Although the menu is slimmed down since the pre-pandemic version, everything we ate was prepared perfectly, tasted great and worth the cost. Service was a little slow, but that's typical for the current environment. We weren't in a hurry and put server took great care of us. Will return the next time we have a special occasion.

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39. RT

    RichardT

    Chicago

    24 reviews

    4.0

    24 reviews

    Dined on November 13, 2021

    overall4food4service5ambience3

    Not what it used to be. Bread offering used to be delicious & generous. Chopped salad used to be “to die for”—now “meh”—who wants tomato & cucumber instead of bacon & where is the pepper in the peppercorn dressing?) Entrees still delicious (even though more pricey.) Very limited menu—used to have a great reasonable steak & baked potato combo & really good Chilean sea bass. Service was prompt & excellent. Seating by windows chilly & poorly lit. We remember the days of five star daily dining here & brunches on Sundays—those were the good old days (of course those also were the days that casino receipts & jackpots were “up there.” One has to believe a consultant was called in to cut costs.

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40. JM

    JamesM

    Chicago

    13 reviews

    5.0

    13 reviews

    Dined on October 30, 2021

    overall5food5service5ambience5

    Our server was excellent

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