Fairbanks Steakhouse @ Hollywood Casino - Aurora

4.7
308 Reviews
$31 to $50
Bistro
The setting and ambiance are 1930's classic Hollywood, but the culinary experience is fine contemporary dining. With classic steakhouse creations, plus rich pasta, fresh salads, and an award-winning selection of wine, it’s no wonder Fairbanks was named Best Casino Fine Dining Restaurant by the readers of “Midwest Gaming & Travel.”

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 308 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.9
food
4.9
service
4.7
ambience
4.7
value
Noise · Moderate
94% of people would recommend it to a friend
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PF
vipPFGg
Chicago
46 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Dinner was excellent and our server Scott was very attentive

RB
RobertB
Chicago
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

Have been here several times and it is consistently a great experience with quality food and service.

TD
vipTonyD
Chicago
35 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

WaiterRyan is always a delight to see. Very informative and friendly.

c
vipcherylm
Chicago
14 reviews
Dined on February 5, 2021
Overall3food5service5ambience2

There was a women face timing the entire time and loud as we ate our dinner. No one said anything to her. We are eating at a very nice restaurant but could only hear her conversation with her phone Not proper etiquette.

b
bsnbsn
Chicago
8 reviews
Dined on October 4, 2020
Overall5food5service5ambience5

I always seem to have a wonderful experience dinning at the Fairbanks.

g
glennr
1 review
Dined on September 26, 2020
Overall5food5service4ambience4

Parents took my wife there for as long as i can remember. They both passed so i want to surprise my wife and take here for her birthday. The little paper with our names in it even had patty jos birthday on it yet no one said anything to her. Food was great. Menu was limited which is understandable. All in all it was a great night

SG
SteveG
Chicago
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

We usually go for special occasions or if we want a quiet night out.

B
Bugs
Chicago
4 reviews
Dined on September 25, 2020
Overall4food5service4ambience4

Food and servers were good. It took too long to get food.

c
vipcherylm
Chicago
14 reviews
Dined on September 17, 2020
Overall3food5service5ambience5

I requested the last 2 times a table y the window. This last time the couple on front of me had no reservation and she sat them at the last table that was next to the window. I think that should have been mine since I did have a reservation and I did request the table by the window.

GV
vipGailVTM
Chicago
62 reviews
Dined on September 17, 2020
Overall5food5service5ambience4

The food was fabulous! This was our first venture out to dine since COVID took over the country. I was apprehensive, but my husband and I agreed that it either of us felt uncomfortable, we'd leave.
All the safety procedures made us feel very comfortable. All the staff wearing masks, disposable menus, socially distanced diners. We went early so there were only a couple other tables occupied.
My husband and I each ordered the ribeye steak. I thought 18 ounces must mean it was bone-in. Nope. All meat. We each got a Caesar salad and we shared garlic mashed and sautéed mushrooms. I could only eat a quarter of my steak and my husband ate about half of his. No need to worry about going hungry. So we have some delicious leftover!
Bravo Fairbanks!

AL
vipAmyL
Chicago
4 reviews
Dined on September 12, 2020
Overall3food3service3ambience2

Food was ok. Meat was good. Seafood.. Okay. Soup/salad.. So so.
Mixed drinks were not good. dirty martini unpalatable (think spoiled ingredients unpalatable).
Server very rushed, complained about to many tables, did bring food out though quickly.
Restaurant is a bit outdated (not in the retro 50s decore they claim... More just old... Maybe it was built in the 50s and hasn't been maintained? Maybe I misunderstood the 50s decor 🤷🏻‍♀️).

Overall, not horrible, not probably won't be back. Nothing memorable to want to go back.

PF
vipPFGg
Chicago
47 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

Food was excellent & our server was great and very pleasant even though I think she was swamped. She could have used a bus boy

c
vipcherylm
Chicago
14 reviews
Dined on September 10, 2020
Overall5food5service5ambience5

Our server is always been Scott. He is wonderful he knows us as soon as we walk in he puts in our martini order an appetizer. He is always pleasant no matter how busy he is he takes his time taking care of us

JV
JayV
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

Our server Scott made our experience the best! He was very attentive, humorous, and by far one of the best servers our friends and I have encountered in a long time! We will definitely go there again and request him!! Great food as well!

C
Chris
1 review
Dined on August 29, 2020
Overall5food5service5ambience5

Can't say enough about this place. Wanted a relaxing, no rush, quiet, posh place to eat and we found it. The food is amazing.

DB
DottieB73
Chicago
4 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Excellent service and food as always

MP
MPCP
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

The salad was the best I've had in restaurant in years! Big slices of egg and thick cut bacon in it, I was very impressed. Our waitress was attentive and paid attention to detail, and knew how to make NORMAL conversation. The steak was perfect. Probably the best combination of food and service I've come across in 10 years! I would strongly suggest dining here

J
John
Chicago
6 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

The food and service were exceptional. Our server was extremely efficient and couldn’t have been nicer. We had the steak and lobster special which was perfect. This was our third visit to the Fairbanks Steakhouse and are very pleased as previous visits. This restaurant is a definite gem. We will definitely continue coming.

OT
OpenTable Diner
Chicago
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Awesome!! The Food and service was awesome

c
vipcherylm
Chicago
14 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

The food is always so good. I feel they have the best oyster rockefeller in the area. I always request Scott for our server.

B
Bugs
Chicago
5 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Great variety of steaks, cooked to your liking. Food was very tasting.

CP
CorinneP
Chicago
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Food is always excellent along with the service, the Hostess is the greatest.

RI
RICHARDV
1 review
Dined on January 23, 2020
Overall5food5service5ambience5

GREAT SERVICE, TERRIFIC MEAL! HAVEN'T VISITED FAIRBANKS IN A FEW YEARS, BUT IT REMAINS AS GOOD A DESTINATION AS EVER. GREAT WAITER, AND THE FILETS WERE JUST RIGHT. A BIT PRICEY, BUT ALL THE GOOD PLACES ARE.

R
vipRita
Chicago
21 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Great food and service. Server was wonderful making sure we had plenty of time before a show.

OT
OpenTable Diner
1 review
Dined on January 10, 2020
Overall3food3service5ambience3

Ambiance- lights need to be dimmed and decor updated to create an elegant and comfortable atmosphere and dining experience.
Food: excellent prime rib and great French onion soup. Dry, not fresh shrimp. Bad blue cheese dressing on the wedge salad- and the lettuce needs to be crisp.
Great service. Attentive.
Prices consistent with steakhouse.
Great tasting cosmo from the bar.

BG
BrianGwenKay
Chicago
5 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

And again.....I have to give a BIG shout out to the Head Server Michelle, our waiter Scott, and Assistant Server Haley. We were once again blown away away by their service!! The food was out of this world! The steaks come out as always perfect. Scott remembers all of your preferences. Michelle is so compassionate, and responds to your every need. And even though Haley wasn't at our section, she made it a point to come by us and say "Hi" and "Happy New Years". Great girl!!

We absolutely love this place!! The food, ambiance, and class of everyone makes it a great experience.

BG
BrianGwenKay
Chicago
6 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Once again Fairbanks outdid themselves. The Head Host, Michelle, is such a sweetheart. She seated my wife and I at a perfect table with a view. Hollywood should be so lucky to have her. We specifically requested Scott as our waiter because he is the BOMB! Such a great personable guy. Remembers all of your preferences, and he is spot on with everything. The chef was also spot on tonight, ONCE AGAIN!. If you get a chance, try the Oyster Rockefeller. We tried it for the first time and it was to DIE FOR. Best we ever had. And, of course, our steaks were melt in your mouth delicious.

A special shout out to Assistant Server Hayley. She is such a sweet girl and is terrific!! A true great addition to the Fairbanks team!!! She made it a point tonight to come over to our table to wish us Happy Holidays. LOVE THIS PLACE!!!!!!!!

BG
BrianGwenKay
Chicago
6 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

An absolute excellent hidden gem located in the Hollywood Casino Aurora. We have eaten here many times, and will continue to come back! The restaurant Manager, Michelle, is such a sweetheart. She takes great pride in making every guests experience memorable. If you ever have a chance, request Scott as your waiter. This guy has been a mainstay at Fairbanks, and is terrific! Along with his apprentice Hayley, they are a great team. Neither of them miss a thing. The chef here deserves every accolade they can possibly give him. Every steak is cooked to perfection. We've been to a lot of steakhouses throughout our life, but this staff is spot on with everything. I highly recommend everything on the menu. You seriously can't go wrong with whatever you order.

IM
vipIllinoisMike
Chicago
43 reviews
Dined on December 7, 2019
Overall5food5service5ambience3

Service and food were just great! It would be nice if they decorated for the holidays, it would have added a lot to the experience to see some greens or lights, or even a wreath!

MH
MargieH
1 review
Dined on November 22, 2019
Overall1food1service5ambience5

Our steaks were overdone and I think cooked in a microwave. Service was great. Steak was horrible

OT
OpenTable Diner
Chicago
2 reviews
Dined on November 16, 2019
Overall4food5service4ambience4

Good time had by all

B
Bugs
Chicago
5 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Great food. Service was exceptional. Little high in prices but well worth the money spent.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on November 18, 2019

Hi Bugs, thanks so much for your review. We are glad you enjoyed the food and were provided with great service. We hope you visit us again soon! ~ Fairbanks Steakhouse

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OT
OpenTable Diner
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Good food my dude

RY
RichardY
Chicago
1 review
Dined on November 9, 2019
Overall2food4service1ambience3

Hostess was fine waiter was horrible , he messed up our order and was very pushy . Hurrying our food order like he was trying to turn tables ! Soup was cold , as if it had been sitting for awhile before serving.
I was there a week earlier, and a young lady was our server … and it was wonderful!
But on November 9, we had a older man. He was Way to pushy … as if In a hurry to get us in and out the door like a TJ Friday‘s … Not like a classic steakhouse. while surveying cold soup wrong salad and a mixup on our appetizers . He did get the drink order right.. { let’s just say I brought my lady friend who was very disappointed in the service……………

JP
JeffreyP
Chicago
2 reviews
Dined on October 26, 2019
Overall5food5service5ambience4

We moved to Aurora two years ago and have wanted to try Fairbanks ever since, just never had the opportunity. This past weekend we finally got to try Fairbanks; now kicking ourselves that we didn't go sooner. The service was outstanding (Thank you Scott) and the food absolutely amazing. By far the best steak I have ever had in my life. Cannot wait to visit again!

AK
AnnaK
Chicago
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

A truly relaxing and DELICIOUS meal! Ribeye is to die for! You definitely get what you pay for!

m
vipmgd092907
Chicago
10 reviews
Dined on October 18, 2019
Overall5food4service5ambience5

Since we are gluttons for punishment, we came back to this restaurant one more time with pretty low expectations. We expected sub-par food, but today we greeted with exceptional service by Dina and Javier. We were offered 2 appetizers on the house, presumably because of my past reviews. I had a comp that mostly cover the meal anyhow, so while the gesture is much appreciated, it doesn’t bias my review for this visit.

As far as the food goes, it was much better than before. The steaks were prepared as ordered and the sides, salads, and appetizers would fantastic. The service was outstanding and I am glad to see that management takes feedback seriously.

Clearly, I can see the potential this restaurant has to meet a higher standard. I hope that their consistency improves and they will make a believer out of me. Great dining experience tonight.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on November 11, 2019

Hello, thank you so much for your review. We are consistently working to improve our food and service for our guests. Your feedback is always welcomed and appreciated. We are so glad you enjoyed your meal. We hope you visit us again soon. ~ Fairbanks Steakhouse

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OT
OpenTable Diner
Chicago
4 reviews
Dined on October 5, 2019
Overall2food4service1ambience4

Everyone else seated was brought water and bread. we waited over 10 minutes then I had to ask for both before they were brought. The waitress brought me the wrong drink. When I told her, I saw her go to another table and pick my drink off of their table. she walked away and came back. Not sure if they remade the drink or brought me the one she put on the other table. When she did, finally, bring me the correct drink she grabbed it by the rim of the glass and placed it on the table. I heard the server at the next table. He was super engaged, offering suggestions and explaining the menu. Ours said "do you know what you want". It was also our anniversary dinner. We were asked what we were celebrating at the host station. She wrote it down which was placed on our table. the waitress picked up the card and made no mention of it the entire night. food was pretty good, but the menu did not list what was in the dish accurately. on the whole, not a good experience. plus it ain't cheap!

L
vipLaura
Chicago
100 reviews
Dined on October 5, 2019
Overall5food5service5ambience5

Love the shrimp Dijon and the lobster. Service was very good too.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on October 8, 2019

Hi Laura. Thank you for your review and rating! We are glad you enjoyed your meal and service at Fairbanks Steakhouse. We hope you visit us again soon! ~ Fairbanks Steakhouse

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SG
SteveG
Chicago
2 reviews
Dined on October 4, 2019
Overall5food5service5ambience5

Took my son and daughter in-law out for their anniversary. The food was outstanding as was the service.

Fairbanks Steakhouse @ Hollywood Casino - Aurora
Responded on October 8, 2019

Hi Steve. We're delighted to hear you enjoyed your meal at Fairbanks Steakhouse. We appreciate your review and feedback. Congratulations to your son and daughter-in-law! We hope you visit us again soon. - Fairbanks Steakhouse

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FAQs

Fairbanks Steakhouse @ Hollywood Casino - Aurora is rated 4.7 stars by 308 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.