As a retired UH person I was disappointed to experience the decline in the selection and quality of the food preparation. Eric's was , to me, the "hidden gem", the go to place before the theater. I was not at all impressed with the menu available for dinner and perhaps Eric's slot is lunch going forward.
This is an excellent restaurant if you are going to Cullen Performance Center. The food is good, but the menu is limited as is the wine list, but sufficient for a good dinner before the performance.
The problem started from my forgetting to make a reservation. Still there were 4 of us intending to meet there. All came at about the same time. Two of us found each other but not the other 2. We really needed all to be involved in the same conversation. Both tables in a crowded restaurant remained for more than an hour with 2 missing people. It seems like the host or hostess should have been more helpful.
Standard American menu...a few appetizers, soups, salads....steak, salmón and chicken. Nothing unusual, but certainly covered the bases and food was well prepared and presented. The service was quick and friendly.
Dined here before a show at the U of H Cullen Theatre. Great place to go if you are attending a performance. It is a short walk to the theatre from this Hilton hotel restaurant. It is nice that the underground parking is validated when eating there, a $10 savings! The menu is somewhat limited, perhaps not to overwhelm the students working here, (2 steak, 1chicken, 1fish etc. items ) , but the food is hot and seems fresh. My salmon and risotto were very good , as was the pasta dish had by my dining companion.
Very nice surprise on the UofH campus. Very good food and service.
We quite enjoyed dinner here before an event in the Cullen Performance Center. Food was properly done and very tasty and the service was more than adequate. The wine by the glass choices were a bit slim.
great food and excellent service
our waiter was very knowledgeable and had good personality
Service and food quality were fine-dining level but prices were in the casual level. The menu is limited but everything is well-prepared.
What a surprise! A restaurant in a hotel and restaurant school. The surprise was the weak management. I expected an extremely focused organization on the consumer. The food was good (filet mignon) but the administration was weak.
Eric's has a limited, but serviceable, menu. Wait staff seems less than enthusiastic, but is friendly and polite. We were surprised when parmesan cheese was not offered with our pasta dishes. When we requested, the first waitress seemed unclear as to what we meant. A few minutes later, another waitress appeared and we made the same request, and she brought us some parmesan cheese. Food was served in a timely manner and was piping hot. We went to Eric's since it appeared to be the only nicer restaurant on campus and we were attending an Alley Theatre play that had been relocated to the campus arts center (due to flooding at The Alley). So it was most convenient for that purpose and we likely would eat there again under similar circumstances.
Before event at Cullen Hall.
Took over 20 minutes to get my beer after I ordered. Another 30 for app. It wasn't super busy.
Eric's knows how to treat the customer and help to make a lasting first impression.
We wen't after an event at Cullen Performance Hall. While the food and drink were excellent, they were very understaffed. It took us about two hours to eat and we did not see a server for the first thirty minutes of sitting there.
We enjoy quite places with good food, service and no hovering. Eric's provided all that and for a good value. We had the salmon fritata, chilaquiles y huevos, regular large breakfast and egg over medium with fruit cup and toast. The varied menu was successful.
Good meeting place on campus easy to get to. Decent lunch selections.
Ordered an appetizer but never received it. Drinks never refilled. Extremely super slow service on a night hardly any customers were in there. Waited half hour for dessert before it arrived. Not exaggerating. Took forever to get check. Very disappointing experience.
Food was decent but everything was very slow, even though it was mostly empty. We went over an hour and a half before a show but could only have an entree. We ordered dessert too but had to cancel it because it was taking so long. We even had to go find someone and stand with him at the register to get our check after it wasn't brought to us when we asked for it. I saw another guest have to do the same thing to get his check, too.
If you work on campus and want to have a lunch meeting but don't want to figure out something off campus, this is a good place to have that kind of meeting.