Fast efficient service for lunch with a faculty member.
They couldn’t find my reservation. The food was very mediocre and so was the service.
Never disappoints. Every dish i have tried has been wonderful, and the price is a bargain.
Great friendly service, tasty food and very inexpensive prices. No noise so conversation with 11 friends was great! Will definitely be going back.
As a retired UH person I was disappointed to experience the decline in the selection and quality of the food preparation. Eric's was , to me, the "hidden gem", the go to place before the theater. I was not at all impressed with the menu available for dinner and perhaps Eric's slot is lunch going forward.
This is an excellent restaurant if you are going to Cullen Performance Center. The food is good, but the menu is limited as is the wine list, but sufficient for a good dinner before the performance.
The problem started from my forgetting to make a reservation. Still there were 4 of us intending to meet there. All came at about the same time. Two of us found each other but not the other 2. We really needed all to be involved in the same conversation. Both tables in a crowded restaurant remained for more than an hour with 2 missing people. It seems like the host or hostess should have been more helpful.
Standard American menu...a few appetizers, soups, salads....steak, salmón and chicken. Nothing unusual, but certainly covered the bases and food was well prepared and presented. The service was quick and friendly.
Dined here before a show at the U of H Cullen Theatre. Great place to go if you are attending a performance. It is a short walk to the theatre from this Hilton hotel restaurant. It is nice that the underground parking is validated when eating there, a $10 savings! The menu is somewhat limited, perhaps not to overwhelm the students working here, (2 steak, 1chicken, 1fish etc. items ) , but the food is hot and seems fresh. My salmon and risotto were very good , as was the pasta dish had by my dining companion.
Very nice surprise on the UofH campus. Very good food and service.
We quite enjoyed dinner here before an event in the Cullen Performance Center. Food was properly done and very tasty and the service was more than adequate. The wine by the glass choices were a bit slim.
great food and excellent service
our waiter was very knowledgeable and had good personality
Service and food quality were fine-dining level but prices were in the casual level. The menu is limited but everything is well-prepared.
What a surprise! A restaurant in a hotel and restaurant school. The surprise was the weak management. I expected an extremely focused organization on the consumer. The food was good (filet mignon) but the administration was weak.
Eric's has a limited, but serviceable, menu. Wait staff seems less than enthusiastic, but is friendly and polite. We were surprised when parmesan cheese was not offered with our pasta dishes. When we requested, the first waitress seemed unclear as to what we meant. A few minutes later, another waitress appeared and we made the same request, and she brought us some parmesan cheese. Food was served in a timely manner and was piping hot. We went to Eric's since it appeared to be the only nicer restaurant on campus and we were attending an Alley Theatre play that had been relocated to the campus arts center (due to flooding at The Alley). So it was most convenient for that purpose and we likely would eat there again under similar circumstances.
Before event at Cullen Hall.
Took over 20 minutes to get my beer after I ordered. Another 30 for app. It wasn't super busy.
Eric's knows how to treat the customer and help to make a lasting first impression.
We wen't after an event at Cullen Performance Hall. While the food and drink were excellent, they were very understaffed. It took us about two hours to eat and we did not see a server for the first thirty minutes of sitting there.
We enjoy quite places with good food, service and no hovering. Eric's provided all that and for a good value. We had the salmon fritata, chilaquiles y huevos, regular large breakfast and egg over medium with fruit cup and toast. The varied menu was successful.
Good meeting place on campus easy to get to. Decent lunch selections.
Ordered an appetizer but never received it. Drinks never refilled. Extremely super slow service on a night hardly any customers were in there. Waited half hour for dessert before it arrived. Not exaggerating. Took forever to get check. Very disappointing experience.
Food was decent but everything was very slow, even though it was mostly empty. We went over an hour and a half before a show but could only have an entree. We ordered dessert too but had to cancel it because it was taking so long. We even had to go find someone and stand with him at the register to get our check after it wasn't brought to us when we asked for it. I saw another guest have to do the same thing to get his check, too.
If you work on campus and want to have a lunch meeting but don't want to figure out something off campus, this is a good place to have that kind of meeting.
Great spot to have a drink and dine before the Jesse Cook concert in the Cullen Performance Hall. Bartender and server, Victor, very knowledgeable and attentive. Great Austin Margarita and Bulleit Old Fashioned, both made fresh. Good wines by the glass.
First time to this place but won't be the last. Decided to try the student run / served restaurant as it is very close to Cullen Hall where we were attending a concert.
We weren't disappointed. The Hostess made us feel very special and was greatly attentive and helped fill in when the waiter was busy. She even made my cocktail, and it was excellent.
We ordered the caprese salad and while it came without basil (?) is was tasty with a thick sweet balsamic sauce. We both had the salmon as one of us has a limited diet and they could not accommodate the pasta without marinara, which I thought odd - so this is the only reason the food did not score higher. The salmon and crawfish risotto was great! Did not have time for dessert but they looked super. Next time.
This restaurant is located on the University of Houston campus. It is run by the hospitality program, so many of the workers are in training. It is a good restaurant for business/academic meetings.
Enjoyed the experience. Have been there several times and on more than one occasion I have had to either get the attention of another waiter or the maître-de to get service. It seems the waiter/waitress either get distracted or forgets about the table. Not the level of service I would expect from a Hilton.
All the meals we had were delicious, the atmosphere is pleasant. The waiters are efficient and guest-friendly.
The food was below par. My baked potato seemed to have been cooked hours before and was not appealing at all. My Cesar salad was swimming in dressing. My husband's mashed potatoes looked like they had scraped out a baker and served it as mashed. Steaks were okay. They one redeeming thing was having our favorite bottle of wine. Willamette Valley Pinot Noir.
The Valentine's Day menu selections were fantastic from the roasted oysters on the half shell to the braised lamb shank on creamy yucca to the molten flourless chocolate cake - each were unique and delicious. We've always had great food at Eric's and this was no different. Of particular note is that it is never noisy and the students work very hard to insure you have a wonderful dining experience
We had steak and it was really good. I love to bite into a steak that has a crisp surface and the meat was done to my perfection. I did not need to add any extra seasoning on any of the meal. The Caesar salad was really good . The dressing was not over powering - it had just the right amount of spice to it.
Our first time dining at Eric's. A nice experience. The grapefruit grey goose cocktail was a bit sweeter than anticipated, but it was good, nonetheless. Our dining companions enjoyed their martini & Aviator. The seafood gumbo, lentil soups, & Caesar salad were all appreciated & all were tasty. The salmon on crawfish risotto, the sweet tea brined chicken with crawfish sauce roasted potatoes & broccolini, & the pasta primavera, were all sizable portions & well prepared. The apple strudel with vanilla bean gelato & mango sauce was good. The gelato had a smooth texture & full vanilla flavor. The Napoleon was a bit lacking being slightly soggy layers of puff pastry / phyllo with mild pastry cream between. The timing of service was a bit off - cocktails came after appetizers were delivered; mains were brought before appetizers were completed. And the servers didn't know which item went to which guest. (A pet peeve of mine.) But the staff were pleasant & didn't intrude with overly solicitous service, nor did they forget that we were present. The room is pretty. The restaurant wasn't very busy on the mid-week evening we dined. I'd return. Give it a try.
I work on campus and Eric's is always a treat. You must try their Jumbo Gumbo!!!
My wife and I were attending a show at Cullen Theater on the campus of University of Houston and were looking for a place for dinner before the show. A friend suggested Eric's in the Hilton and it worked out fantastic. I parked in the garage under the Hilton, and then went to Eric's in the Hilton and we had a lovely waitress who gave great service and the food was very good. We had some wine and a cocktail and then were able to walk to the theater. We would definitely go back the next time we are going to the Cullen Theater....
We went to Eric's before the U of H v Louisville football game. The restaurant had a great atmosphere and staff was very polite and professional. The waiter was helpful and did a very good job. We have been to Erick's before on several occasions before such as football games; operas; and plays; and all within walking distance of TEDCU Stadium, the School of Music; and the School of Theater and Dance.
Appetizers and entrees delivered to table at the same time. Entrees were cold by the time we ate them. Too many people coming to the table asking how everything was. Very disappointing dining experience and will not go back.
We had the dining room to ourselves because UH campus was dead. The service and food were excellent ! An interesting dining experience every time we go and should be for all who venture over for a concert at Cullen Auditorium. We didn't even mind that ours was CANCELLED and we missed the announcement!
I'm glad I decided to try this restaurant. I was pleasantly surprised.
Food was tasty as always and the decor is bright and fresh. The menu changes from time to time but there is a good variety. Pricing is reasonable for the quality. The location is very convenient for anyone on the UH campus. The service is a bit slow--took a while to get the food and the check. Gratuity of 20% is included with groups of 6 or more.