Eric's-Univ of Houston-Hilton College

3.9
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199 Reviews
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$30 and under
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American
Eric's restaurant is located in the Conrad N. Hilton College of Hotel and Restaurant Management, at the University of Houston's Hilton. We are a casual dining restaurant with seating for 115+ in the main dining room and bar area. We use only top quality ingredients, wonderfully prepared, at a moderate price. Our operation is unique in the sense that students from the Conrad N. Hilton School of Hotel and Restaurant Management are trained on a hands-on basis in the restaurant. We look
forward to serving you.
What 199 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
4.0
service
4.2
ambience
3.7
value
Noise · Quiet
80% of people would recommend it to a friend
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MA
Las Vegas
1 review
Dined on September 16, 2019
Overall 4food 4service 2ambience 3

Restaurant was full of lecture attendees and understaffed on a busy night. They did the best they could.
Also new parking policy of $15, with a discount for diners.
Not customer friendly.

GE
Des Moines
4 reviews
Dined on September 16, 2019
Overall 4food 4service 4ambience 5

They made a very avoidable mistake: they served me a cold espresso.

BK
Houston
1 review
Dined on September 12, 2019
Overall 4food 5service 4ambience 5

I think the evening menu is new because my husband and I had entrees we had never tried before. I was amazed by the Posti and had to look it up on the internet. The pastry that it was served with was wonderful and I have bragged to all of my lunch friends about how good it was. The egg on top was the kicker! My husband at the WHOLE Cougar burger and I loved his French fries. Well done!

JT
Houston
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 4

I miss the club sandwiches or the soup and sandwich choices, but the fish taco was excellent (just more expensive than my sandwiches).

a
1 review
Dined on August 26, 2019
Overall 2food 2service 1ambience 4

We requested a small personal cake for a birthday occasion, but the cake wasn't out near the end when we almost finished our food. I had to personally follow up with the server and ask her to take our the cake. The cake was late and had our table in a awkward ending.

T
Houston
10 reviews
Dined on August 6, 2019
Overall 2food 2service 5ambience 5

Eric’s has changed their menu and it’s not as near as good as it used to be. The prices have increased and the choices have decreased.

EM
Houston
4 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

We enjoyed our dinner at Eric’s before a show. Convenient to the venue and excellent food and service.

AM
Austin
7 reviews
Dined on August 1, 2019
Overall 5food 4service 5ambience 5

Not sure I would order the falafel again...it is way off the mark.

N
1 review
Dined on July 31, 2019
Overall 3food 3service 4ambience 3

Eric's has an updated menu with far fewer lunch items that are reasonably priced. There isn't an express menu and fewer salad options. Disappointed in new menu; not sure if the price is worth making this a lunch time spot.

MP
Houston
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Eric's is our go-to favorite when we are in the U of H area!

MB
Houston
10 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

Service and food were very good. Coffee was excellent.

MG
Houston
1 review
Dined on July 8, 2019
Overall 5food 5service 5ambience 5

Very good lunch to welcome our new staff Psychiatrist, Dr. Jon Rusciano.

JR
Houston
1 review
Dined on June 24, 2019
Overall 4food 4service 4ambience 4

Would love to enjoy the shrimp and sausage gumbo again.

F
3 reviews
Dined on June 17, 2019
Overall 2food 1service 5ambience 4

Please include more variety of vegetarian/vegan options in your menu. The quinoa salad is terrible, and there is not other alternatives in the carte. I have complained about this issue before, and I don't go to Eric's anymore because the menu is terrible. the service is great, but it does not compensate for a poor meal.

A
Houston
30 reviews
Dined on June 8, 2019
Overall 3food 2service 2ambience 3

Weekend menu is very weird and food was not that great. Service was also a bit off. Give a lot of wiggle room as many of the staff are students and new to working in hospitality.

OT
Houston
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Very good food! Top notch service and ambiance.

JM
1 review
Dined on April 29, 2019
Overall 2food 1service 2ambience 1

salmon was very dry and soup was cold. bread was stale. worst meal we have ever had there

B
Houston
8 reviews
Dined on April 24, 2019
Overall 2food 2service 1ambience 2

Really poor service. Our waiter seemed like he was new on the job, overworked or just didn’t care.
Food was so so. Good location newer the Cullen Performance Hall though.

MN
Houston
1 review
Dined on April 8, 2019
Overall 5food 5service 4ambience 4

The service was very good and the personnel did a good job of working with us.

M
Houston
1 review
Dined on March 29, 2019
Overall 4food 3service 4ambience 4

Great and friendly service. Handled our table of 7 without issue. We got there 30 minutes before our reservation and they sat us right away. Definitely make a reservation if you’re planning on dining with a larger group around noon on Friday. They get busy!

MN
Houston
2 reviews
Dined on March 27, 2019
Overall 5food 5service 5ambience 5

Eric's met our expectations and provided a good experience for our candidate for a faculty position.

m
Houston
1 review
Dined on March 26, 2019
Overall 4food 4service 5ambience 4

The service and food are very good.
Maria is excellent

MM
Houston
1 review
Dined on March 20, 2019
Overall 5food 5service 5ambience 5

I always enjoy lunch at Eric's - great staff and food.

CM
1 review
Dined on March 6, 2019
Overall 3food 4service 3ambience 4

Eric's was chosen as the place to celebrate my birthday. The food was good but a bit expensive and a bit pedestrian. The service was OK. It was my birthday and I mentioned this on the reservation, but no mention was made by the staff. The house red wine (Storypoint Cabernet) was very good. After trying to get the attention of the waitress two times as she took orders from another table nearby, I had to go to the bar to ask for another glass of wine. I might have had a third glass if asked. With only about four occupied tables in the restaurant, this should not have been necessary. The little metal stand holding the reserved card had dried food on it, as did the salt and pepper shakers. The sauce recommended by the waitress to be paired with my steak was not available, though the chimichurri sauce was good. The flatir
on steak was good, as was the salmon and swordfish The presentation of the food was nothing special. A bit of garnish or something to add color to the plate would have been appreciated. Instead, i got a steak on a plate and two metal bowls with the two vegetable choices. Overall, I was expecting a more exceptional dining experience from a place where students come to learn to operate hotels and restaurants and showcase their skills. I'm nitpicking, but this should be a flagship Hilton and UH experience. I've done a fair amount of business travel. With a final bill in excess of $160 for four people, I have a lot of other dining options in Houston.

CA
San Francisco
3 reviews
Dined on March 5, 2019
Overall 4food 4service 4ambience 4

Lacking in few details but overall okay. Being the only decent place around the area, one has little choice.

MM
Houston
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

A couple of us met at Eric's to plan her wedding shower invitations over lunch. Service was great - friendly and professional, and food was great, as always. Love the Chicken Aioli!

BK
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

We eat here pretty often and consider it our "hidden gem" on campus. Today the service was attentive and the kitchen was fast. My grilled salmon was perfect and the Cobb salad was too big for my husband to finish. We shared a piece of chocolate cake and wished we'd each gotten a whole piece. Yummy!

AM
Austin
7 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great place for meetings.

b
San Antonio
12 reviews
Dined on January 31, 2019
Overall 2food 4service 1ambience 3

I eat at Eric's all the time. Yesterday was a miss. We entered an empty restaurant, were seated, and then told we needed to move because that table was reserved. The wrong food arrived. When the bill was presented, it was incorrect. Our experience yesterday was a hot mess.

Eric's-Univ of Houston-Hilton College
Responded on February 2, 2019

Our apologies for the miss, Bossgirl123. Give us the opportunity to make it right. Thank you also for being a loyal customer,

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MV
Houston
3 reviews
Dined on December 14, 2018
Overall 3food 3service 3ambience 3

The restaurant is ok. My biggest compliant is the oil that is sitting out open on the table. There are too many nasty people in the world. I understand its to save time but it's not a good idea.

LB
1 review
Dined on November 12, 2018
Overall 4food 3service 5ambience 5

Good spot if you are going to UH events. Friendly staff. Limited menu, but well prepared for.

DD
Houston
3 reviews
Dined on November 12, 2018
Overall 3food 3service 2ambience 1

The restaurant was cold, on a cold night, but the hostess seated us next to the windows. We moved, then complained that it was too cold and were told it has to be the same temperature as the hotel and they couldn't adjust it.

m
Houston
17 reviews
Dined on November 12, 2018
Overall 3food 3service 2ambience 3

Since Eric's is a work in progress training hotel management students at UH, there are some inconsistencies.
all manageable however. Quiet evening before a performance at CullenHall.
Would return.
Menu is fairly small.

F
4 reviews
Dined on November 12, 2018
Overall 2food 1service 2ambience 2

The menu at Eric's is getting poorer. Not real vegetarian or vegan options. Our soup was unremarkable, the fries were cold. They don't serve bread or chips before the plates arrive. Very dissapointed.

T
Houston
10 reviews
Dined on October 23, 2018
Overall 3food 3service 4ambience 3

I do enjoy Eric’s but mainly because of location. You can’t ask to sit by the window even though no one was there “everything was reserved” the bread is good but would like room temp/soft butter to go with instead of cold butter. The seating tables next to the bar is so comfortable. You’re literally in other guests conversations. No privacy whatsoever.

MM
Houston
2 reviews
Dined on October 22, 2018
Overall 1food 4service 1ambience 3

The bar and kitchen were so slow we nearly missed our event. With protest, our meal was comped. We waited over an hour to get our food. The restaurant knows when events are occurring on campus. Planning! Food was good but we did not have time to eat it.

s
Houston
34 reviews
Dined on October 22, 2018
Overall 4food 5service 1ambience 3

Food was excellent but service was very slow, the bills were not close to correct. Granted it was crowded, the the wait staff would take our order and then disappear. Did not return to see if we needed anything.

OT
1 review
Dined on October 22, 2018
Overall 5food 5service 5ambience 5

We love Eric's!! We all have the same order every time so the burger is a little dry but always ordered, the salmon salad is amazing and I either get the Cobb salad or the chicken aioli sandwich.

TY
1 review
Dined on October 16, 2018
Overall 4food 5service 4ambience 4

I recommend this place for group lunches or business meetings. The service was quick and nice.

AA
1 review
Dined on October 12, 2018
Overall 5food 3service 3ambience 4

We had to ask for bread, and when it came it was cold and bland white buns. The olive oil presented with it was very rancid. I told the waiter not to give anyone else olive oil from that batch, but I'm not sure he understood me, or whether he thought I was a crazy old lady.

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