We expected much better food from a Dean Corbett restaurant and were very disappointed in the meals we were served. We will not go back anytime soon.
Seated, waited 5 mins and no one brought any menus. I saw some and got them myself. Waited more and waitress finally came over. She was nice but overall, not the best experience. Food is overpriced and atmosphere is very dated.
Have liked Jack's for a while. What I particularly resonate with is the leather-covered, stuffed, wonderfully comfortable and intimate lounge seating. Sort of like visiting at home with a glass of wine and a snack. The regular dining is fine but lacks the ambiance of the lounge.
I must say we were disappointed in Equus. My meal was really good; the fried chicken. Unfortunately, the three others who ate sandwiches we mediocre at the very best. With all of the really good restaurants in Louisville we will no return to E&Js.
Excellent food, reasonably priced and Attentive waitstaff!
I enjoyed the variety of the menu, the ambience. Even though the wine list was small, it was very nice
Great food and service.
Our group either had the fried chicken or the pot roast. Both were excellent as always! Jacks is a favorite.
The two people in our party who ordered the sea bass could not eat their dinner because it had a very strong odor of ammonia. This ruined our dinner. We will not come back.
Was out of the first 3 wines we chose. Out of many bar products. Out of different appetizers, main courses and desserts. The waitress was constantly apologizing and seemed very annoyed due to all the times she had to tell us they did not have something we ordered. I been to the restaurant multiple times and enjoyed it in the past so I am surprised how bad the experience was on this occasion.
Food was good. Service was fast. I did feel like the restaurant looked really fancy with not so fancy looking food.i would eat there again. The fish sandwich was very good.
Service was poor. My husband ordered two appetizers as his dinner. Simple. I ordered a fish sandwich. I finished my sandwich and vegetable twenty minutes before my husband's food arrived. There is no excuse especially when there were only five or six tables seated. People who arrived long after us received their orders before we did.
The atmosphere was quaint... Our reservations had us seated by the kitchen/servers entrance (high traffic area) and the restaurant was completely empty when we arrived, only two other couples were seated during our stay... this made no sense, but they honored our request to move to a corner seat. Just not impressed... the price point versus value and quality did not equate... My expectations had me exceeding a chain restaurant experience (which we avoid at all cost here in Louisville because we are such a foodie city and are really blessed with many shining stars) by leaps and bounds. It did not... Maybe I am just getting cheap as I grow wise but no "Wow" factor here... My wife and I almost laughed out loud when our $9 salad wedge was served but then disbelief set in... I am sorry... the food was good but only if at an average price... $24 Fried chicken (breast) should of been "Local and free range" and half the chicken. I will not subject myself to this again...This experience has only made me that much more wiser, I just wish that wisdom had not come with such a cost.
Service was wonderful and food tasty
Good waitstaff, chef accomodated my dairy-free request. Had excellent duck entree & spouse enjoyed the always-good (and large!) fried chicken.
Wonderful service, friendly staff, and good food. The mushroom fumé was the best! We will definitely be back for future special occasions.
The spinach salad with chicken was a delicious way of keeping my New Years resolution of eating healthier and the chef prepared the sea bass special for my gluten free wife which shows one the great service they provide and she loved it
Service was great and it was not noisy. My sea bass dish was great, my husband had strip steak and he wasn’t happy with the grissle and felt it had been warmed over prior to serving.
Dont get the steak. Its like a Ponderosa steak. Also, the pasta Boleniese was disappointing. There was hardly any sauce on it.
Food was not very good Mushroom soup was lightly flavored and chicken stock. They had a tatar Tot special that I would have been ashamed to serve leftover Mash Potatoes made into tot horrible. The cod looked like postage stamp smaller than bun it was served on. Cod did have good flavor
Will not teturn
Never been to before, but loved Corbett's so we tried. Food was very good, but less than we were expecting.
Outstanding place. Will definitely be going back again. Had the pizza and it was made with all fresh ingredients and cooked to perfection.
This was a very disappointing experience. First, we were seated at a tiny, cold table smack next to several others so there was no privacy, elbow room or warmth on a bitterly cold evening. We waited a long time before finally being greeted by a server. Nothing on the actual menu was the same as what was shown online. We ordered wine and appetizers. 20 minutes later, some very small portioned apps arrived, but still no drinks or plates for the appetizers. We decided to leave and go to an actual steakhouse and had a wonderful meal and excellent service at nearby DelFriscos.
Amazing food, so so service, overpriced, very quiet
There were numerous empty tables but we were seated in the middle of the room where waiters and guests bumped us constantly. Very uncomfortable and disruptive! There were no chicken wings and the “fried chicken” I ordered consisted of one piece of chicken for a hefty price of $24.00. Very disappointing!!! This was a birthday event with best friends and was truly a disappointment
Had to ask to get drink and dinner menu and a server and the server seemed inconvienced we asked. Definatley an older crowd.
Everything was perfect except for the size of our table for three people was too small.
Group of 8 met in Louisville for dinner. As usual the food was very good. Was a little disappointed in the level of service as it was not on par with what you normally get at Jack's. Server went MIA for several periods of time and never quite got the drink refills we had ordered. Restaurant was not overly busy, but there was a private party in the back which I think threw the kitchen off. Took a long time to get our order. Recommend the fried chicken or the burger.
I ordered the rigatoni and it wasn't good. My husband had the zuchinni and brie soup and shrimp and grits and they were very good. Our server was polite but needed a little more training. Dean Corbett was out in the dining area on three different occasions, but only conversed with ones he knew. It would have been nice if he had acknowledged others in the dining area.
Perfect for dinner out and a special occasion. The service was friendly and the company of the other diners was comfortable. The food was excellent. The menus, while eclectic, was limited. The only real complaint was our seating. We were two women dining between shopping and theater and not regulars. We were seated near wait station and the restroom. There was other available the entire time we were there. We have this experience often. (We chose not to say anything this time, but it is disappointing.)
Very nice great food and atmosphere
I wish we were closer, then again, if we were we would be here a lot more. We enjoy the great food and comfortable atmosphere. Gary is wonderful as our server and always ask for one of his tables.
Equus Restaurant + Jack's Lounge is always a great place to meet up with friends. Love the calamari. Great wine list.
Took us over an hour to get our food. Server was great, but the amount of time it took to get drinks and food was ridiculous. You’d think this was a new restaurant opening, and not a seasoned restaurantuer running the place.
My steak was tough as nails. I won’t be going back any time soon.
The food quality has deteiorated recently. The old Equus was a wonderful place.
I’ve stopped at Jack’s numerous times for a cocktail but first time trying out the full dinner menu with 4 clients: food unfortunately was not impressive. Myself and two others ordered steak and it was extremely tough... total ticket was $400 as well. Ouch
Honestly I wasn’t impressed with the meal/my friends steak was tough and my boyfriend had to send his back/ordered it medium rare and was actually still cool and bloody rare. Scott, our server, was awesome so we would prob go back for that reason only.
Everything was decent except for the service. We were the first one in the restaurant that evening but were the last ones who were in the restaurant at the time to get served. The explanation given was that our order somehow got shuffled to the end of the line. We had reservations to the theatre. This caused us to quickly try to eat and not really enjoy the food. And we got to the theatre late....:(
Overall good but food was Luke warm at best and potatoes were pretty dry. Not up to past standards.
Service and atmosphere was okay in restaurant. The lounge area more cozy. Food was good, not great. Two of the four steaks were overcooked. Let the server know and she made no attempt to take ownership of situation or notify manager.