Food was very good but had an 8:15 reservation and did not sit until 9pm.
Took my sister here for her birthday I had not been here for more than 8 / 9 years, I told her this was one of the best restaurants for Italian food. We ordered up a lot of different things I have always loved the lasagna here but after the fourth bite I noticed that the whole middle layer of the lasagna was not cooked and felt like cardboard, not to mention the meatballs I ordered came nearly 20 minutes after my lasagna was placed on the table I could not get the waitresses attention I had to remind this waitress on three or four different occasions, first we had to remind her about the bread that never came the soda she forgot to bring for my nephew and the meatballs that came very late. When I brought the issue with the lasagna up to the waitress her reply was, "oh that's not good" I then waited another 20 minutes and asked her again if she had mentioned it to the Cook or the manager she replied " the manager didn't come and see you?" I said no I have been sitting here for nearly a half hour without a meal. So when it was time to receive the check she stated that the manager took the lasagna off your bill, are you kidding did you think I was looking for a comp I was looking to have a lasagna, so in other words I received a meal which was not edible and then I was comped for it I was never asked if I would like something else, this waitress was so clueless that I am surprised that she even got a job at Emilio's. I have always believed that if you get bad service and get bad food you don't return under any circumstances. Yet I still tipped her 35% but I can assure you she should not be working at Emilio's she was just very forgetful everything from napkins to sodas to meatballs and bread, I mean where did they find her. What a disaster of a birthday dinner for my sister. Just to let Emilio's know that I am an assistant to the restaurant critic for a major television broadcast company and I was hoping my experience would have been better at Emilio's.
7:00 reservation. Seated at 7:45.
Wasn’t our best visit, but Emilio’s is always good. Wasn’t thrilled with the Clay Pot Red Snapper. But then again, I’m not a big fish guy. What is always good here is the pasta and the Italian standards. So next time... I’ll stick to my usuals.
We had a very nice dinner.. our waiter was attentive and we were able to talk and hear ourselves. It was crowded so a reservation is necessary. We still waited about 25 min. There were no issues.
Good meal at Emilio's, service was excellent! Good value and nice atmosphere!
We had a reservation and did not sit for almost an past reservation. The food is always good but place is pa led on the weekend.
This restaurant has gone down hill. Used to love it. Hate the new menu
Not too impressed. Food was just okay. Service was average because they couldn’t keep up with the tables to bring a side of sauce or to take another round of drinks order. Probably won’t go back. There are better Italian restaurants around
I dont know the point of making a reservation there when they make you wait 30mins to sit you down. Not the place for a date where u can talk because its very open and close to other tables, with not much "privacy" and it gets very loud very quickly, but the food was good but for the price not an adequate amount
Try to get a booth. Table seating a bit uncomfortable. Service a bit slow on my last 2 visits.
Delicious, will definitely go back
Salad was served then less than two minutes later the entrees came out. Rush eating was not enjoyable . Pasta is served extremely firm.
Excellent Food. The baked clams are delicious as are the homemade pasta dishes.
Really good Italian food and the menu selections are great as well. The place was very crowded at 6pm on a Friday evening but we were seated right on time, not rushed and the waiter was great.
Love this place and the Skinny Girl Chicken! Our waitress was very attentive and the bread and food were delicious.
Had Snapper - better than many NYC High End restaurants - terrific waiter - great quality food
I have praised this restaurant in the past but they have not lived up to my expectations lately. We had dinner there . I ordered 2 appetizers and they were good. My husband ordered lasagna- one of his favorite meals- and it was a thrown together mess. It was not a baked dish but noodles ,cheese , meat and sauce in a pile on the plate . It was so disappointing that he didn’t finish it. This is the first time that has ever happened. I have also noticed that the lunch and dinner portions have gotten a lot skimpier. We prefer their sister restaurant Fanatico in Jericho.
Food was great as always. I understand it was an extremely busy Saturday night but hostess made no attempt to welcome guests and did not explain to customers that the reason why there was such a long wait was because tables weren’t clearing (customers were “lingering” after paying their checks). She would discuss this with other staff members but didn’t explain it to the waiting customers.
Eventually when tables did start clearing hostess then started seating people with either later or no reservations before us (and others with earlier reservations). Although we had a 6:45 reservation we were not seated until after 7:30 pm
Unfortunately we didn’t actually eat there. We left after still not getting to a table thirty minutes after our reservation. There seemed to be very poor control over seating- people with and without reservations were being seated and the hostess was unclear as to how much longer we would have to wait and how many people were ahead of us - it was chaos. Apparently reservations don’t mean anything.
Awesome food, great selection of foods and, as always, yummy pastas.
As always the food and service at Emilio’s was excellent. However, this is the second time our reserved table wasn’t ready. While a 20 minute wait beyond our reserved time on a Saturday night isn’t terrible, it’s frustrating to watch parties being seated ahead of you.
We had a 7:15 reservation through Open Table. By 8:00pm, we still were not seated. When I asked the waitress how much longer, she said she was unsure. Unable to wait any longer, we went across the street to Taormina and the food was delicious. Unsure what the purpose of the reservation was here.
Overall its a good choice for Italian food, they need to manage reservations better. Excpect to wait even with a reservation, we waited atl least 20 minuets to be seated. Long lines because the food is that good.
I've been coming here for many years now. Unfortunately the last two to three times it has been getting bad. Real bad! To start we had 6:15 reservations and arrived on time for a party of 6. We waited for over 45 minutes to sit until my wife gave the manager an ear full. She said why take reservations then have to wait over 45 minutes. We finally get seated in a small booth. Really! We didn't complain because we were so hungry.
Then the food came out cold or warm at best. Some dishes were not even for our table. You guys need an expediter to make sure food is ready and goes to the right table.
Or waitress was intend on making things better but she had no support from the rest of the staff. Many busboys breaking pitchers and plates on the floor.
I think before they sprouted up there 3 or 4 other restaurants service and food was much better. Owner was around.
I hope they improve, really use to like this place. Was one of my favorite places, hands down. Many other Italian restaurant that are in competition with them. They are looking to please the customers not drive them away.
We went on a Saturday Night. The place was mobbed. We had 6:45 reservations but did not sit until almost 7:30PM. Food is always good. The service is not.
Second time I had a reservation and they did not Honor it. I waited 45 minutes before . The only reason we had a table 45 minutes after reservation is because we spoke to the manager and hostess was seating all the regulars that had no reservation. Hostess was rude the moment I came in.
Requested a back room booth and a reservation at 7 pm. Got seated in about 15 minutes but got the table requested. Waitress was great and ver accommodating. Had rice balls with sauce as an app, delicious! Balsamic chicken with vegetables and seafood with pasts, both very good. Ice cream for dessert. A very nice evening on a date and good food.
Just good food and service
I love the cappallini cakes, totally recommend everyone start their order with this app. I also had the chicken marsala which they added their touch by adding prosciutto. I will be coming back to try more of the menu.
Food was delicious and the service was excellent. Our family really enjoyed our Christmas eve dinner and will be coming back again soon. We've never had a bad meal at Emilios!
We’ve been going to Emilio’s for 25 years. Ever since we moved into the neighborhood. Their food has never wavered. Their sauce is still outstanding!
I hate to say it but we were disappointed! The food was just not great. I've had the mammas rigatoni before and it was very good, this time it was mushy and bland. The server was not very friendly - just doing her job. We brought another couple with us telling them how good it was and we very not happy at all. Don't know if we'll go back.
I love this place. Food is consistent. Chris the chef/manager always is welcoming
Excellent as always. A true neighborhood gem. Always delicious Italian standards, attentive , family friendly staff and always enough to wrap!
The food and prices were decent. My biggest complaint was the 30 minute wait for a table after booking a reservation on open table. Open table showed availability every 15 minutes for a table of 6 people so we booked a 6:45pm reservation. When we arrived at the restaurant we were not seated until 7:15pm.
We all really enjoyed the meal. The food was excellent and our server Christine was also. Highly recommended!
Excellent place. They could expand and still have plenty of clients to fill the restaurant.
They do not honor the Open Table reservations. This is the 2nd time within 2 weeks that I had a reservation and had to wait the same amount time as someone who just walked into the restaurant and requested a table. The hostess is not pleasant, I understand it could be overwhelming but I do not need an attitude from her.
The food is outstanding but portions are small