We went on a Saturday night around 7:30 for dinner and drinks. The service was a disaster! The server never smile, every time that she came to take the order she was looking at the mirror instead of even TRYING to pay attention to us (we found that very offensive). We were the only table at that time, I'm sure she had time to look herself at the mirror later. We ordered Duck Spring rolls, hamburgers, French fries, etc and we asked for ketchup; our server said that they don't have KETCHUP in the RESTAURANT. Really???? (They are part of the hotel as well). Well, overall the service was TERRIBLE!! I live 2 blocks from here but we will never come back!