elements at Sanctuary Camelback Mountain

elements at Sanctuary Camelback Mountain reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Terri

   Chicago2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food was average. Ambiance was poor. Made a reservation outside for the view of Camelback and the sunset and was seated behind a wall and didn't get to experience the view. They would not move us to another table. Wouldn't go back for another try.
   

   elements at Sanctuary Camelback MountainResponded 1 day ago

   Thank you for sharing your feedback. We're sorry to hear that your dining experience did not meet your expectations. We understand how important the ambiance and view are, especially when you make a reservation specifically for that purpose. It's unfortunate that you were seated behind a wall and unable to enjoy the view of Camelback and the sunset. We apologize for not being able to move you to another table. We appreciate your comments about the food and ambiance, and we will take them into consideration to improve our services. We hope you might consider giving us another chance in the future. Cheers Brady Pankow Director of Outlets
   

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2. B

   Brian

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were both amazing - as has always been the case when we visit on Camelback at the Sanctuary. Cheers!
   

   elements at Sanctuary Camelback MountainResponded 1 day ago

   Thank you for the kind words! We're honored to be part of your memorable experiences at Sanctuary on Camelback. It was a pleasure to welcome you back, and we truly appreciate your continued support. Cheers! Sincerely, Matt Hobbs Executive Chef
   

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3. T

   Tomas

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for a date lunch - first thing I noticed was the service was amazing. Great view, and the food was out of this world. We got the truffle fries, salmon, and steak frites. 10/10 would come back again.
   

   elements at Sanctuary Camelback MountainResponded 1 day ago

   Thank you so much for the kind words! We're thrilled to hear you had such a great date lunch—from the service to the view to the food. The truffle fries, salmon, and steak frites are some of our favorites too. We can't wait to welcome you back again soon! Sincerely, Matt Hobbs Executive Chef
   

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4. T

   Tracy VIP

   Raleigh3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   I’ve enjoyed Elements on many occasions and always found it to be a wonderful experience. However, during my recent visit in may 2025, I found that the food was not the same quality as it was in the past. In particular, the plant based option was far less enjoyable. I was excited to try the “Vegan Chunk Steak” and was honestly very disappointed with the texture, appearance, and overall taste. The dish was far too salty, and this is coming from someone that drinks salt-based electrolytes and adds salt to everything. The “steak” was strangely akin to brisket in its texture, which isn’t something I look for as a vegan. The flavor was unappealing, and the Just Egg was an odd touch for the dish overall. Had I not been hosting a colleague and one of our attorneys, I would have sent the dish back. Unfortunately, I had to suffer through each bite until I had eaten a third of the dish and could have it taken away. The worst part was the upset stomach that I had after. The dish said that it was gluten free, but I highly doubt it based on how I’ve been feeling. After this experience, I likely won’t return to Elements and will stick with Jade Bar for the view. Too bad shishitos are no longer on the menu, they were great!
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you for your feedback, and I’m truly sorry your recent visit to Elements was disappointing. I regret that the Vegan Chunk Steak didn’t meet expectations in taste, texture, or presentation, and I appreciate you sharing these details. While I can confirm the dish is gluten-free, I understand your concern and we’re reviewing our preparation to ensure the highest standards are upheld. We value your past support and hope you'll consider giving us another opportunity in the future. I’d be happy to personally ensure your next experience is a positive one. Warm regards, Matt Hobbs Executive Chef
   

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5. R

   Rick VIP

   Phoenix18 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Mothers Day dining experience. The view of Paradise Valley was great. Service was impeccable. Our server Alec was attentive without being intrusive. He took extra care in ensuring one of our group would not encounter food allergy problems. Our four course menu included several choices. Dungeness crab, filet with prawns, scallops, lamb were all superb.
   

   elements at Sanctuary Camelback MountainResponded 6 days ago

   Thank you for sharing such wonderful feedback. We're delighted to hear you had an outstanding Mother's Day experience, from the beautiful view of Paradise Valley to Alec’s thoughtful and attentive service. It’s especially meaningful to know that we could accommodate your group’s dietary needs with care. We're glad you enjoyed the four-course menu and that the dishes were a hit! We look forward to welcoming you back soon. Sincerely, Matt Hobbs Executive Chef
   

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6. D

   David VIP

   Phoenix47 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Consistantly good. Great vibe. Nice live music on Mother's Day. Good view if you get a window table. Parking lot is a little far away, so some people should probably valet park.
   

   elements at Sanctuary Camelback MountainResponded 7 days ago

   We're so pleased to hear you enjoyed the consistent quality, welcoming atmosphere, and live music on Mother's Day. The view is certainly a highlight, and we appreciate your thoughtful comment about parking—valet is a great option for added convenience. We look forward to welcoming you back soon. Sincerely, Matt Hobbs Executive Chef
   

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7. S

   Susan VIP

   Minneapolis9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really loved our Mother's Day Brunch at The Sanctuary! Our server was so lovely, and the menu options and food were delicious! The unexpected bonus was the activity area outside afterwards - the petting zoo, the bouquet area, and the face-painting for the kids! A beautiful setting, and we loved every minute of it. Thank you (from 3 Mothers!) for a wonderful day!
   

   elements at Sanctuary Camelback MountainResponded 5 days ago

   Thank you so much for your kind words! We're thrilled to hear that you and your family had such a special time with us for Mother's Day. It means a lot to know that you enjoyed the food, service, and all the extra touches outside—we loved creating those experiences for families like yours. We'll be sure to share your compliments with our team. Thank you again, and we hope to welcome you back to The Sanctuary soon! Sincerely, Matt Hobbs Executive Chef
   

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8. S

   Sarah

   Minneapolis1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here to celebrate my friend's bachelorette. The food was all excellent- we started with some appetizers, all had perfectly cooked & tasty entrees, and our dessert was comped. The dessert was some of the best we've ever had! Attentive and friendly staff, and stunning views of the mountains.
   

   elements at Sanctuary Camelback MountainResponded 7 days ago

   We're thrilled to hear that you enjoyed your experience at elements at Sanctuary Camelback Mountain. It's wonderful to know that our attentive staff, delicious food, and stunning views all contributed to making your celebration special. We strive to provide our guests with an exceptional dining experience, and your kind words are truly appreciated. We look forward to welcoming you back for more memorable meals and experiences. Sincerely, Matt Hobbs Executive Chef
   

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9. V

   Victoria VIP

   Tuscany15 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This spot will forever hold a special place in our hearts after getting engaged at the hotel. We came back for the first time for our first wedding anniversary and we’re absolutely spoiled! It was an amazing dinner with a spectacular view. The rose petals were such a lovely surprise. We are so thankful to get to celebrate with you all again. The food is always spectacular and service was 12/10! See you next time!
   

   elements at Sanctuary Camelback MountainResponded 7 days ago

   We're thrilled to hear that you chose elements at Sanctuary Camelback Mountain for your special occasion. It's wonderful to know that you enjoyed your anniversary dinner and the view from our rooftop. We're also glad you found our food and service to be spectacular. We're looking forward to welcoming you back for more celebrations! Sincerely, Matt Hobbs Executive Chef
   

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10. S

    Stephanie VIP

    Las Vegas2 reviews

    5.0

    Dined on May 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and views. Could have a few more lunch items versus entrees but overall fabulous.
    

    elements at Sanctuary Camelback MountainResponded on May 10, 2025

    We're thrilled to hear that you enjoyed your dining experience at Elements at Sanctuary Camelback Mountain! It's wonderful to know that our food and views were a hit. We're always striving to provide the best value possible, and your input helps us do just that. Thank you for your review and we look forward to serving you again soon! Sincerely, Matt Hobbs Executive Chef
    

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