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About El Torito Grill - Irvine
Irvine, CA 92614
El Torito Grill features specialty menu items created by the Company's executive chef, Pepe Lopez, including mesquite broiled fish and steaks, as well as Mexican combination platters. Salads and soups are also available for both lunch and dinner. To compliment the range of specialty items, El Torito Grill offers a wide selection of upscale margaritas, in addition to a complete list of Mexican beers and cocktails.
Latin / Spanish, Mexican
Hours of Operation:
Monday - Saturday: 11:00am - 2:00pm
Sunday - Thursday: 2:00pm - 9:00pm
Friday-Saturday: 2pm- 10pm
9:00am - 3:00pm
$30 and under
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Weekend Brunch, Wine
Treat your guests to an FLAVOR EVOLUTION experience!
El Torito Grill - Irvine Ratings and Reviews
We had a waiter that seemed like he was very new. He could not seem to manage his workload. The restaurant was very busy, but it took over an hour to get our appetizer and about 1.5 hours to get our food--after we complained. 2 tables around us came and went in the time we were there. We called the manager over. He apologized and said he'd "make things right". He sent the chef out. Two of the 4 people at our table still hadn't received their food when he came. We were all sitting and waiting, and he kept asking how we like the food. We had to tell him several times that we were still waiting on the food--like they didn't notice 2 people didn't have food in front of them. He eventually did manage to scare up the 2 entree salads we were waiting on. It was crazy. My food was cold by the time we got to eat. When they brought the bill, it was full price even though the manager said he'd "make things right". We asked about it, and eventually (after another long wait) they knocked 30% off, which was nice after a 2 hour wait for cold food. I got home to find that the restaurant had reported as as "no shows" to Open Table even though we told them 2 times that we had reservations, they took our names and a special hostess sat us. No, I would not recommend this restaurant to anyone, and I won't be returning.
I met a friend who I hadn't seen in a long time. I had only an hour since I was on my lunchtime and I asked our server at least 3 times for an item, which he NEVER brought. He never refilled our water glasses, and it was a hot day, he never checked on us, or refilled our tortillas or condiments ... we had to track him down to get our bill. It was a very unpleasant experience and the restaurant was not that busy. I don't know why our server was so unpleasant with us.
El Torito Grill changed their menu so many of my favorite choices were not available. I tried something new and it was good. I guess it just means I have to try the new items.
I did ask if I could have them make my favorite carne asada plate, but they said no. I was disappointed in that.
Better than regular El Torito. I thought the handmade tortilla was awesome. As for the food the rice, shrimp dishes all had lot of butter to it.....excessive amount used. Entré shirmp dish was super salty and again heavily cooked with butter. I ordered shrimp soft tacos and it was good....but again cooked with lot of butter. WHAT's with all this butter????
The food was great. I ordered the romaine salad with grilled chicken and the habanero vinigarette. It was not spicy. The service was slow, but they were busy for lunch. I would go back again. It has been awhile since I was there, but I do highly recommend it. The home made tortillas are handmade fresh daily.
Everything was fine until we were asked to pay the bill in the midst of our meal (I was already done but my colleague wasn’t for another 15-20 mins) because the server had to go on break. Server indicated she can’t go on break while there’s an open bill. If this is a company policy, consider changing it or have alternative process in place so as to not inconvenience your guests. We had to Uber elsewhere to have desert.
I want it noted that the server was great and attentive. The food were tasty. Just that one interruption to pay the bill before everyone we were done eating ruined the mood for the rest of our dining experience.
I reluctantly add this information to my review, but after having frequented El Torito Grill restaurants over the last 20 years or so, I have noticed that the Irvine location seems to be slipping backwards in terms of service levels and food quality. It appears that they may be understaffed and thus left searching or calling-out for assistance during our meal.
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