Overall a poor experience and not worth the money. There was hair in my food, I didn’t receive an apology, and then I had to ask for the meal to be comped because they still tried to charge me for it. Will not be going back.

My oldest daughter recommended this restaurant for my younger daughter 21st b-day. Our reservations for 5 was for 1:15 we were running late, had a hard time finding parking, so I called to see if my table was still available plus we had 4 xtra guests. When we I finally arrived to my surprise they had already made accommodations for my xtra guest that had arrived. We had an amazing time the servers were very friendly and accommodating. Already making future plans.

Great food, way too loud and no A/C

The quesobirria tacos are top 5!

Food, ambiance, back patio and the entire experience were all fantastic. The services was a bit slow and they seemed under staffed. Definitely will go back and tell everyone I know to try it for dinner or brunch!

I loved our waiter Aurora. She was so attentive and kind. She made our whole experience wonderful. Highly coming to this place for brunch. The bottomless mimosas are so good!

Carlos rocks

One of our favorite neighborhood spots. But, guys seriously, why the styrofoam take away containers. So horrible for the planet. Really creates a bad impression.

Birthday lunch!! Wonderful!!

The service here sucks. Been going on and off since 2014 and it has always sucked and I'm assuming (unless management ever reads any of the dozens of reviews that agree with me) it will always suck. If you enjoy waiting an hour for an appetizer and playing the "Where's my waiter/tress???" game, go for it. I'm done.

Great food, friendly staff! The enchiladas and margaritas are super delicious!

Very disorganized service. 30 + min for our first drink. We decided to leave before food was ordered because we were told that we had an hour left to order, to be served, to eat and leave. We didn’t want to be rushed out. We were a party of 12. End up going to Kie-Gol-Lanee great service great food great ambiance. Our bad experience at Tequila bar made us find a great place, thank you for that.

Everything was great! The food and drinks were tasty. Great environment and excellent service.

Horrific service; incorrectly billed for a few items. Will not return.

Bad, BAD cocktails, overpriced food, but worst of all… rats literally running over our feet. Management watched us jump up and run away from the vermin and said nothing. I give a lot of leeway to the service industry right now, but this was just a terrible experience. We love this place and the staff is generally sweet, but we hope they improve soon!

We totally understand the difficulties of staffing right now And have eaten here a few times during the last year. But last night we waited over an hour for our food (just 2 entrees), asked about it, our server went to go look (poor lady was serving the entire dining room but there were several bussers/runner) and the runner brought out non sizzling fajitas and cold fried tacos. It was after 9 so we asked to send our food back & we asked the remake to be boxed up. We discovered when we got home that they put our exact food (that had been sitting out in the kitchen) into to go boxes, and didn’t even include tortillas for the fajitas. While this is convenient to our condo, we will likely find another spot for our Friday Mexican food spot.

I was not checked in by the hostess and they just pointed for me to go to the back and now because of it I have a no-show on my OpenTable account due to their neglect

I WOULD NEVER RECOMMEND GOING TO THIS LOCATION I USUALLY GO TO THE LOCATION IN CALUMET CITY BUT ME AND MY FAMILY DECIDED TO VISIT THIS LOCATION AND RECEIVED HORRIBLE SERVICE WE WAITED OVER TWO HOURS FOR OUR FOOD AND NEVER RECEIVED OUR FOOD THE ONLY FOOD WE GOT FOR OUR KIDS AFTER THEY HAD TO SIT AND CRY AND WAIT FOR IT THEN TO TOP IT OFF A BUG FLEW IN MY DRINK AND THE SERVER NEVER CAME BACK TO REPLACE IT THE MANAGER ON DUTY DIDN'T EVEN WANT TO ACCOMMODATE US FOR OUR DEINKS OR KIDS FOOD

Made a reservation for the 4 of July with my family reservation was for 7:15 we got there on time was greeted and seated we were served chips and salsa and ordered drinks everything was fine and we put in our kids orders and then 15 minutes later put in our orders it was at this time everything went downhill we waited on 1 and a half hour and still did not receive any food ! The waitress came to the table once after 45 minutes and stated the food would be ready in 15 minutes as 2 hours was approaching we asked her what was taking so long and then the waitress stated one of the cooks left and we were coming up meanwhile other guests that came in after our party were eating food the waitress didn’t have any communication and my 8 year old daughter was so hungry and upset she started crying and it gave her anxiety I was very upset and displeased and it had to be shouting match after 2 and a half hours our food came incorrect at that point we had to have a shouting match with the manager who initially did not want to accommodate us in the end we left the restaurant and the manager paid for our drinks we had orders but I felt very racially discriminated we was a black family and they had us sitting at a table hungry for 2 and a half hours very displeased

Food and service excellent as always. Our enjoyment was somewhat dampened by a raucous table that then turned nasty and caused us to leave early. We sincerely hope that the management team will support the servers in moderating this behaviour in future.

Our server was great. The bottomless mimosa brunch was perfect for our group! The pina colada french toast was delicious.

Always great. We've been here around 10x since 2019 and not one bad experience!

Been here twice for brunch. Mimosas are amazing, food is excellent… only negative is the wait to get seated and both times I’ve gone the hostesses we’re not the nicest BUT the servers were amazing and SO friendly. Great atmosphere and great deals on the bottomless mimosas!

Super slow service. Food was bland and they didn't even have aioli.

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Gricelda was FANTASTIC! Completely made our brunch.

We had an amazing experience. Fabiana was quick and courteous. The food was delicious. The chilaquiles verdes always hit the spot.

Food was delicious & quick service! Will definitely be returning.

Was disappointed that we could only order from the brunch menu at almost 2 pm. What we ordered was decent. We felt cramped at our table. Server was kind but felt rushed. That is forgivable because she had a large number of tables to cover. Drinks were tasty!

The service was horrible. We stood at the podium for about 3 minutes while the hostess and possibly manager had a conversation. They never looked up to greet us or acknowledge our existence. I finally said 'excuse me'. The hostess looked up and then continued the conversation for another minute. The finally stopped talking and we were seated for our reservation. Water was brought to the table immediately, but I had to call a manager over after 10 minutes for someone to take our drink order. He took the drink order and a server appeared after an additional five. Any other time I would have left, but most restaurants are fully booked due to covid limitations. The food was good, I ordered shrimp enchiladas. The pitcher of house margaritas had a good flavor but little to no alcohol. Service is key to an establishment and getting my money. Neither one of us will be returning to El Mariachi.

Good food, good drinks! Fun times! Very nice patio!

The restaurant was not very busy. The ambiance was amazing, and the drinks just as great. There were two of us in our party and we waited over an hour to get our food and we placed our order as soon as our waiter came to the table. The party next to us that also included two, told us to anticipate a long wait as they too had been there over an hour waiting for their food. The food was delicious. I was just very disappointed in the long wait time on a Monday night.

Fathers Day

Great Father’s Day dinner! Good wax delicious!

Disappointed. This is an average Mexican meal with an average staff. Nothing terrible but certainly nothing to go out of the way for. Our daughter lives in the area and we are from the SW burbs. We were excited to try El Mariachi but this restaurant did not stand out but instead was like so many places near us. Would likely not go again.

We came on Father’s Day with a reservation. On time, and we we were offered the bar with our 13-year-old daughter ... or the table behind the hostess. “We like to keep bigger parties outside” . You are just a number at this joint, and 3 is wrong.

Drinks were okay. Food was good

Excellent neighborhood restaurant with interesting dishes beyond the basic Mexican food. Love their seafood and Chicken dishes especially. Excellent drinks . Fun outdoor patio . Great value

Good food, but way More expensive than expected for two entrees, 2 drinks, and a side a guac over $100 with tip

Went during happy hour $6 house margaritas were good. Food took about 30 minutes to arrive but it tasted great. Services from bar tender was great. Would come back!