Eiko's

4.5
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1011 Reviews
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$31 to $50
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Japanese
Eiko's delivers imaginative twists on traditional Japanese cuisine. Our vision for the menu combines modern and authentic traditional Japanese cuisine including seasonal, fresh sustainable fish and ingredients delivered daily from our local markets and purveyors.

The restaurant's signature design element is an elegant Ipe (ee-pay) wood from Brazil. It separates the main dining room and the lounge. Greeting you as you enter the main dining room are Koi fish painted on the floor. Above the Sushi bar, a 12' x 8' Japanese inscription screen, hand painted by a Buddhist Monk.
What 1011 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
94% of people would recommend it to a friend
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KM
San Francisco
9 reviews
Dined 4 days ago
Overall5food5service5ambience4

always delicious food. especially pretty sushi this time.

SC
San Francisco
3 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Amazing food. Lovely melt in your mouth sashimi.

OT
Chicago
1 review
Dined on February 15, 2020
Overall1food2service1ambience1

I can’t ever remember writing a review for something bad only good reviews, but this was awful at best! This has to be one of the worst restaurant experiences we have ever had.....from food to service....it was all bad! We had a brief discussion with the manager afterwards and he seemed very disinterested which was the cap on the night of just how bad it was. Never again!

HT
San Francisco
3 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Food was delicious and service was great.

OT
San Francisco
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Spicy A’s is one of my favorite rolls.

AP
San Francisco
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

The food and the service was great. We will love Eiko's and will be going back again soon.

G
San Francisco
23 reviews
Dined on January 30, 2020
Overall5food5service5ambience4

The sushi was terrific! Very fresh and well prepared.
We loved all of the rolls and the seaweed salad is great!!

OT
San Francisco
6 reviews
Dined on January 27, 2020
Overall5food5service5ambience4

We’ve are locals and have been here before. However, I wanted my husband to expand his Japanese food comfort zone beyond the Bento Box. We were treated and seated by a courteous hostess. Everything was very clean. Both menus offered lots of beverage and food options and was very explanatory. Our waiter, Ivan, was very experienced, knowledgeable, attentive and sensitive to our food allergies. The rest of the support wait team was also very attentive and made sure that our water glasses were full and plates were cleared. Our food tasted so fresh and was excellent. The calamari was a fantastic starter. We both enjoyed the Lion Roll, Kobe Beef Roll, Ricky Ricardo and Neko Chan! My husband was pleasantly surprised and I’m happy that he has now expanded his palette to include such healthful Japanese food. Also, I love wine, so I ordered the GLS Napa Cellars Sauvignon Blanc that paired nicely with our food selections. I think he’ll want to bring me here more often now.

CA
Palm Springs
17 reviews
Dined on January 26, 2020
Overall3food5service3ambience3

Food was delicious. Seriously delicious. Unfortunately, service was slow - took several minutes for our server to come to our table after we were seated. Also, I never enjoy walking into a restaurant and seeing tables that haven’t been cleared.

OT
Minneapolis
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

Great service, great sushi. Ten of us celebrating bachelorette party. It was a Sunday night, so it was fairly quiet. Really enjoyed.

JZ
San Francisco
5 reviews
Dined on January 19, 2020
Overall4food4service4ambience4

None of the orders came with ginger and none on the table with the wasabi.
Also, had put on reservation that it was someone’s birthday and it was not recognized.

OT
San Francisco
37 reviews
Dined on January 18, 2020
Overall3food3service3ambience2

Food is good - lots of choices whether you like sushi or not. It is so-o-o-o noisy - acoustics are terrible - difficult to have any sort of conversation.

w
San Francisco
24 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Eiko's continues to exceed our expectations. My husband has enjoyed their Breast of Duck that has been on their "Specials" menu and I am still a fervent follower of Sushi Chef Eddie. Eddie has created an amazing Sushi Slider that is still in the planning stages. The quality of the products is amazing and consistent and the presentations are art forms.

DL
San Francisco
4 reviews
Dined on January 15, 2020
Overall5food5service5ambience5

Great spot in Napa, nice wine list with great bubbly selection

A
Los Angeles
13 reviews
Dined on January 10, 2020
Overall4food5service5ambience3

We also made the mistake of not requesting a more desireable seating location. Food and service were great. Just wish that the hostess ran us to the closest table which was near the front door and wedged inbetween two larger tables. Place was not totally full and there were walk-ins without reservations that snagged the better tables.

KC
1 review
Dined on January 9, 2020
Overall4food5service4ambience4

Always good quality and value. The hamachi was excellent and we enjoyed the hot mama roll

JU
San Francisco
32 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Always a favorite local spot. Excellent food beautifully presented and outstanding service from Dougie!

OT
Los Angeles
2 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

New Year’s Eve dinner
Rolls were fine
Sushi was amazing

F
San Francisco
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

On New Year's Eve Eiko's was delicious! The food is fresh, flavorful and made with care. Our server Shea was awesome and the food came out quickly. I love Eiko's and highly recommend it.

OT
San Francisco
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

We had a lovely time!

OT
San Francisco
3 reviews
Dined on December 27, 2019
Overall3food3service3ambience3

Both of the rolls I ordered were marginal and they tasted too creamy like they were loaded with mayonnaise

OT
San Francisco
2 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Food is absolutely amazing. A must if if you are in Napa and like sushi. We go every time.

J
Dallas
8 reviews
Dined on December 22, 2019
Overall2food1service2ambience2

Sushi is limited and descriptions are vague/incorrect. Almost every roll is cooked or has something cooked in it.

OT
1 review
Dined on December 22, 2019
Overall4food5service4ambience4

Only issue was after making a reservation well in advance they wanted to seat us next to the front door in a draft. Seemed put out that we wanted a better table.

OT
1 review
Dined on December 13, 2019
Overall2food2service2ambience3

The floor was sticky. The table felt greasy. The food and service were both just ok. It was a disappointing experience vs our expectation.

A
Orange County
2 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

I was impressed that they read in my profile that I require gluten free. They made recommendations and modifications with me having to ask.

OT
San Francisco
3 reviews
Dined on December 6, 2019
Overall5food5service5ambience4

Eiko’s is a favorite, and I love going there.

n
San Francisco
8 reviews
Dined on December 1, 2019
Overall5food4service4ambience5

Birthday dinner

OT
1 review
Dined on November 29, 2019
Overall4food4service4ambience5

Good for date night. Drinks were tasty and the customer service was good.

M
3 reviews
Dined on November 25, 2019
Overall5food5service5ambience4

Great always. Only blip this time was the hostess didn’t want to seat us without menus as they were all distributed- good sign that they are crowded and busy!! Suggestion- seat the customers, give them water and make them comfortable instead of standing in the entrance way on a cold windy night. Other than that, great good, great service!!

OT
San Francisco
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Great service, like most is the times!

GM
Mexico City
3 reviews
Dined on November 23, 2019
Overall5food5service5ambience4

We had many, many dishes, each of which was better than the previous one. They were all just marvelous and brought to the table at just the right pace. I go often and will continue to do so.

RY
San Francisco
37 reviews
Dined on November 15, 2019
Overall3food5service1ambience5

Food is always exceptional, but service is always sub par.
Servers act rude and are not responsive to customers.

SC
Minneapolis
24 reviews
Dined on November 8, 2019
Overall1food3service2ambience2

We arrived a few minutes before our reservation. We wete told it would be 5-10 minutes until our table for 2 was ready. While we waited a number walk-in customers were seated. We finally got seated 15 minutes after our reservation. We sat at our table for another 10 minutes before our server came by to take our drink order, but the host hadn't given us the drink menu! Our server said she would bring us a drink menu, but went off to take an order from another table. It was obvious the situation wasn't going to get better so we left. The restaurant was overwhelmed and under managed.

OT
San Francisco
1 review
Dined on November 8, 2019
Overall4food3service4ambience4

Food was good, as expected...we dine there often & enjoy Eiko’s. However, on this night, the service by staff (not waiter) was not so good - one memorable “event” stuck out. When our after-dinner coffee arrived lukewarm, we quickly asked for a fresh pot. The young staff member proceeded to take our individual cups (which we had added cream to) & collectively dump them back into the coffee pot right at the table. About 10-15” later, he came back with a new pot... or so we thought. However, as we poured the coffee, it became obvious (because the coffee was not black) that the server had just reheated the first pot with everyone’s previously tasted & mixed-together coffees. He didn’t seem to think there was anything wrong with his “method”. But after we stated clearly we needed a NEW pot, he did finally bring a freshly brewed one. Unfortunately at that point, we were done with our desserts & kinda felt icky about coffee anyway. Re-training/ remediation desperately needed!

CH
Los Angeles
4 reviews
Dined on November 6, 2019
Overall1food4service1ambience1

We felt the service was incredibly poor - from the hostess to the waiter. Our group of 4 are all great cooks so we go out for the service - and boy did they fail at it in so many ways. First there were not enough menus so we had to wait - then the table they had for us was right by the door and there was a cold wind blowing in every time it opened and they could not put us anywhere else....the food took forever - when we asked for clean plates for the second wave of food they were soaking wet - water glasses went unfilled.....just all around no attention paid to their patrons - we won't be back! (vote with your $$ folks!)

CH
Los Angeles
4 reviews
Dined on November 3, 2019
Overall5food5service3ambience4

Good sushi - and nice cocktail area

R
San Francisco
4 reviews
Dined on November 2, 2019
Overall3food4service2ambience3

Interesting menu and good sushi...but a super surly waiter and what appears to be an uninterested staff. I had a good experience at their Oxbow outlet a few months ago, but the restaurant is generally disappointing.

OT
San Francisco
1 review
Dined on November 2, 2019
Overall4food5service2ambience4

Service was not up to par. Food was delicious.

OT
San Francisco
1 review
Dined on October 28, 2019
Overall4food4service4ambience4

Very casual Sushi Restaurant with moderate menu prices with an excellent selection of creative dishes. When browsing the menu, you'll find way too many amazing sounding dishes you'll want to try, but that would be way too much food for one sitting... so it keeps you coming back.

Reason for not 5 stars:
1) The tables, chairs and floor are showing significant wear.
2) Mens restroom is way too small. 1 stand up and 2 stalls. Often there is a line to use on an busy night.
3) Staff dress code would elevate the perception of a quality sushi restaurant. When you walk in and see the host as well as a bar tender wearing a tshirt, it seems a little out of place with a $$$ price rating.

Overall, I LOVE dining at Eikos and will keep bringing my friend and family as often as I can.

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