Meal came over cooked but our waitress Dawn did a great job managing the issue and went above and beyond our expectations! She is an undeniable key to the success of the 88!
We were disappointed with our meal and service. It just seemed like we were visiting during your off season and it reflected with the food and service. It was subpar. I would recommend limiting your menu options during this time and putting forth more of an effort during the off season.
We are foodies and we were looking forward to our meal after looking at the menu earlier. Needless to say, it all changed once we received our food.
My husband had the fried country steak and he had to scrape the topping off. It tasted like straight vegetable oil, no seasoning. Almost like it was the same oil that everything else is cooked in.
I had the Surf and Turf, the filet was good, but the Lobster portion was ridiculously small and tasted very bland (no butter to dip it into).
Your wine list was limited also and disappointing. You do not have many options to have wine by the glass, so we had to purchase a bottle. I normally don't have a problem with that, but you didn't have a good wine selection.
We were celebrating our 30th wedding anniversary and looking forward to a good meal.
We had our reservation for April 9th at 7:00pm
When we arrived for our reservation time, they informed us it would be 20-25 minutes. We ended up eating our meal in the bar. Food was mediocre, bartender was apologetic and kind.
We very much enjoyed our dinner while celebrating our wedding anniversary and taking advantage of all The Elms has to offer. We will return.
Food and ambiance were amazing. It was so easy to make a reservation. The menu was small but had a good variety and great quality! Very beautiful setting and comfy seating. We both got steaks and they were perfectly cooked and delicious. Some of the best asparagus I’ve ever had as well!!
Great service and awesome food. Thoroughly impressed by how awesome the entire experience was from the personalized seating by the manager to the exceptional service by our waitress.
Very good meal! Nice wine selection too! Very large portions! Great friendly service!
Wine, food, and service was great. The grilled brie is a must (if you're a cheese lover), delish. I had the steak salad and my husband had the steak. Both were really good.
Environment was really nice and the server was really nice, too. Only issue was that my wife and I spent some time having drinks and enjoying an appetizer, in no hurry to get done with dinner. We both ended up ordering the surf and turf, my steak medium and hers well done. Her steak came out medium rare, as did mine, which I was ok with. We asked that gets be put back on the grill and and it still came back medium. I have extensive experience on the grill and it is very easy to cook a steak well done and still have it be good and juicy. We spent approx. $200 on dinner on drinks and expected better food than what was served. Next time we will spend our money in the spa and go to Wabash BBQ for dinner.
The food and dining experience are first rate at 88 at The Elms. The menu has both traditional fine dining and a healthy alternative menu inspired by the recommendations of the Spa that also operates at The Elms resort. The handcrafted cocktail selection is also very respectable, and my wife and I enjoyed the 88's creative twists on traditional cocktails. The roaring fire in the large central fireplace makes for a romantic ambiance in the dining space, and the prices for this experience were really quite reasonable when compared to many of the fine dining options in Kansas City. My wife and I highly recommend 88 at The Elms.
The ambiance was great. The special they had that evening was great and the service was great. I would only recommend to not order the steak. Three of us at the table ordered the KS strip and all three of us were not happy with it. Everything else that passed out table looked and smelled wonderful. We will go back and try something else.
Food was just mediocre for how the restaurant and hotel presented itself. If this was presented as a two star hotel with a two star restaurant then this would have been fine. But it is not presented that way and the food and experience did not meet the perceived expectation.
Salmon stuffed avocado was nasty.
We thought it was an excellent breakfast buffet for the price paid
Wonderful will definitely go back spot is incredible
The atmosphere was amazing and the staff were incredible. This was only outshined by the food. The Braham Fried Chicken was exquisite and the Surf and Turf made waves. Salute to the staff.
We loved our Poutine appetizer, and the Pinot Noir was very good, as was our server. However, we both ordered salad entrees, for $16 each. The salads were very small, more like an appetizer portion, my arugula was quite wilted by the time I got my salad also due to dressing being already on it, instead of offered on the side, felt like I was eating green strings. My husband's steak on his salad came out on a separate plate, rare, he asked for medium, and was a gristly, fatty cut- not a nice cut at all. We asked for a new piece which took 20 minutes- way too long for steak, but by that time he had eaten most of the salad that went with it, and I was finished. The hostess was running the food which we found odd, and the kitchen seemed disorganized. It was quite noisy due to two large girlfriend groups which could not be helped. I supposed for a romantic quiet fireside dinner I did not choose very well.
A little odd someone brought us water then Said it would be a while are server was delivering a room service order? Should have taken our drink order at that time wait would have been fine! I ordered the sea bass that I was told was a 7 once cut more like a 5 once cut of lake bass I hate when restaurants lie abouto the fish your getting, I'm not stupid I know the difference!!
Ambiance was nice. Food was just ok for the price. The restaurant was very cold and many guests were wearing coats during dinner.
They seemed to be understaffed for the evening
I ordered tomato bisque and salad. The waitress came back and said they were out of it. She didn't take it off my order, so I was charged for it. (I didn't notice until I was going over receipts) We ate at the buffet. The food was so cold and dry, I couldn't even eat it.
Really good experience
Great place. Romantic. Kitchen had an issue and our food took quite a while but they were great on updating us.. To be honest it was so neat in there (Our first time) I didn't even care. No Down Marks for it. Kept the wine flowing and all was great.
Highly recommend. Food was delicious and great choices!
Very average at best.
Excellent food...new menu outstanding and interesting! We ate lunch , dinner, and next day breakfast...service a little slow, but worth the wait! We will be back!
Steaks were just warm (think they rested too long while chicken was cooked) so they were sent back. Kitchen flashed them to warm but did not ruin the medium rare ordering. They offered us a round of drinks for the inconvenience.
Great spot for a ladies' weekend! Our food and wine was great!
When I made the reservation, I made a note about it being our anniversary but it was never mentioned. And I feel you should have more than 1 server on a busy Friday. The food was good, but rather over priced.
Good food with an excellent wait staff. Nice setting, relaxing environment with adequate room for a comfortable dining experience. Good variety of wine to suit your palate and wallet.
Enjoyed our overall experience. Our waiter was working both the dining floor and the upstairs making our wait to order longer than others. We were seated at a table under the stairs which was noisy and dark. On our reservation I noted we would be celebrating a birthday and that was never recognized. We had a tour following dinner and we were hoping to order dessert but didn’t have time since it took awhile to get our food ordered.
We were staying at The Elms for a few nights away as a family. Food was well-prepared and delicious. Cocktails also were spot-on spins on classic drinks.
Our server was great but it felt like she was spread thin. Only issue was noise from karaoke at a nearby private event which detracted from the ambiance in the dining room. We will be back!
We celebrated our 27th anniversary and it was perfect!
Went to the Elms to celebrate our anniversary. The food was wonderful. My pork chop was huge and cooked to perfection. It had to have been at least 16 oz., juicy and tender. The wife's fried chicken was crisp and tender. The chicken was placed on a bed of fresh greens and mashed potatoes. The gravy was excellent also. We will gladly eat there again!
The restaurant and bar are nicely appointed in an old hotel with lots of character. The large round room is very interesting. Our steaks were cooked properly but I expect a thicker cut in a premium restaurant. There was a large group elsewhere on the property that I believe our waitress was attending as we were not given much attention.
We had such a wonderful time.....
The food was marvelous, the ambiance was relaxed and romantic, and the manager even took the time to wish us a happy anniversary......
Very highly recommended!
Very good food & drinks. Lots of options. Very nice ambiance. Excellent staff & service.
We actually dined at the Elms for dinner and breakfast the following day. Both times our server was subpar. We were constantly waiting for refills of water. Our dinner drinks from the bar arrived after our appetizer and we ordered them before.
For dinner we had steak and potatoes. Our steaks were very fatty - not a lot of meat and was basically rare when we ordered medium. The potatoes were almost runny. The asparagus was good and our appetizer (butcher block) was good. I have had a better steak at a chain restaurant. Dinner is overpriced.
Breakfast was better. They had a buffet for a fair price that included an omelet bar. The only criticism I would have is that the bacon and hasbrowns were overcooked. Every thing else was good!
In the future when we stay at the hotel we will dine elsewhere for dinner.
Worst service Ever. We even went back for the breakfast bufffet and service was just as bad. Food was good to above average but service was the worst ever.
We enjoyed a special occasion in a quiet, quaint yet upscale venue in this lovely old hotel restaurant. The servers didn't seem up to snuff this weeknight evening, a bit slow in responding but dinner was good. As the evening commenced, the background music was no longer "background" and the tv's in the bar area as well as the patrons got loud. We'd both hoped for a quiet meal...maybe next time or perhaps we were expecting too much. We'll no doubt try it again though.
we ordered the caprese and was literally served kitchen scraps (every tomato on the plate was the end bit) the chicken friend steak overbreaded, undercooked and greasy and get this...served with only a HALF of a potato for $25. My wife ordered some stuffed avocado and it literally had one bite of salmon. Not sure if they know what stuffed means. I ordered a Jamison and ginger ale, comically it was served to me in a rocks glass which meant that there was only room for a splash of ginger ale. Also meant that I spent the entire meal trying to choke it down where normally I would have ordered 2 or 3. Very disappointed. We paid a pretty penny to stay at the adjoined hotel and another pretty penny for that meal and definitely didn't get what we paid for.