Ebisu on Robson
Set in the heart of Robson this stylish izakaya restaurant lounge is the hottest new spot that many local dining enthusiasts have been craving for! Our innovative adaptation plays with the contrast of East meets West. Ranging from the freshest sashimi straight out of Japan to home-cooked dishes with a twist. Oriental style pastas, juicy wagyu or even sushi rolls flame seared right in front of you! There is definitely something for everyone!
First time there and everything was good. . Will go again
I already usually receive minimal service when I go to Ebisu in smaller groups, but they definitely could not handle that many big groups that night. It took 30 mins and 3 reminders to get the table some water and menus; basic necessities for your first interaction with your customers. Not to mention, the ordering process and waiting for the food to finally come was a grueling experience. I would not recommend hosting big events here.
this is the only sushi place we hit. only. only. only.
We were there during slow time, they offered happy hour menu, which was nice. Oysters was fresh, chicken karrage was good, 2 sushi rolls for $7.5 the spicy tuna roll was delicious and fresh, the chop scallops was average, nothing special about it. Tan tan mien was delicious, my husband loved it. The only dishes we didn't like is calamari, very bland, nothing special about it. They don't serve pickle ginger with their sushi, I don't know why. Overall it's good food, good view, we liked the patio looking over Robson.
The einliest thing was, ihr musik was loud ans hard.
Thank you very much for the feedback and we will bring it up to the staff
Food was good just a slightly pricy. The ambient was great and it was quiet. Very difficult to find a parking though. Not the best location. Service was great, food came very fast.
Thank you for the feedback. We try to keep the prices competitive in the downtown core and we appreciate your support!
Pretty place with great selection of tasty sushi. Location is so convenient and the staff very nice and efficient. Might be a bit noisy when it gets busy.
It is also so cool how they sear the sushi in front of you at your table ;-)
If your focus is on the food quality, Ebisu is a good choice. Very high quality and creative sushi & sashimi. If ambience is a priority, find a quieter place.
Thank you very much for the feedback! Most times on the weekend it does get louder with all the large parties celebrating different occasions. If I may suggest you visit us during the weekdays it is more quiet and we can find a suitable table for you to dine.
Great food and service for a group of 14!
Thank you very much for the 5 star rating! We very much appreciate your support and hope to see you again soon!
Great food!! Delicious unique sushi
Thank you very much for the great rating! Our team gets extra motivation reading these reviews!
Pretty good sushi and Happy Hour - good service. I do not like TVs in restaurants, so that was a negative for me.
Thank you for the feedback! We had the TV's installed many years ago especially for the Olympics. We were one of the original Japanese restaurants to provide sports entertainment while being able to enjoy sushi (instead of a burger). Please let the staff know next time and we will gladly seat you in an area not close to a TV.
Great, fun sushi restaurant. Highly recommend.
Thank you very much for the review! We appreciate you taking the time to rate us and are glad for your support!
Food was plated very artisticly and it also tasted fantastic!
Piece was perfect portioning was great
The service was impeccable
Definitely go there again and highly recommend it
Thank you very much for this glowing review! It's always exciting to see that our customers had an amazing experience dining with us. It gives us motivation to continue working hard to strive for the best that we can be!
We went as a large family group (13 people including 6 kids) to celebrate a birthday and we had a great time. The food was excellent and really great value for money. They did a great job accommodating our large party.
Thank you very much! We are so very happy to know you enjoyed your dining experience at Ebisu and hope to see you again soon!
Thank you for the 5-star review we appreciate it a lot!
We were looking for a place we could get oysters and sushi at a reasonable price and we found both at Ebisu.
Thank you for dining with us!
Had a great Birthday dinner for my wife! Staff were very accommodating to my daughter’s food allergy.
Great service and food!
Thank you Ken for dining with us! We appreciate your patronage and support! We try our best to provide the best food and service!
Fantastic, fresh sushi with a creative menu. Price was surprisingly below what I would've expected for high-quality food in a major city.
Thank you very much! We are proud to see your review! We do try to price as competitively as possible and strike a balance between high quality food with lower prices. We are glad you noticed that! Thank you again!
Dion and the staff at Ebisu on Robson are always friendly and ready to make your night enjoyable. The food has become even better and tastier then before and my friends and I always have a great time here! Thank you to Dion, the waitresses, chefs and bartenders at Ebisu for running a great restaurant and keeping us happy!
Thank you very much! We will pass this message on to all the staff I'm sure they will be extremely happy to know about this! We appreciate your support!
We went there while on vacation in Vancouver, was looking for a good Japanese restaurant that didn’t break the bank. The ambiance was ok, nothing special. We tried asking the waitress the difference in the sake’s that were available in the small bottle, but she really didn’t know, answering that they were “all Japanese”. I ordered the unfiltered one, and it was delivered with out mixing, and the server took the cap, so my husband actually mixed it up using his palm to prevent it from spilling. So the wait staff clearly need much better training. I don’t blame them if they don’t know, but they should be trained, or refer to someone in the restaurant who can assist. We go one of the “blow torch “ type Sushi’s with halibut that was quite good, I’ll admit I haven’t tried sushi with this new trend yet. Shrimp tempura was good. I probably wouldn’t be going back with all the options in town if I lived there, overall food was good (not amazing) but the overall experience wasn’t great.
Thank you for the feedback. All our servers are trained we are not sure what happened in that instance. We will look further into this and have all staff re-trained if necessary. We apologize for that experience and hope to have you back in the near future!
Amazing food, incredible service
Thank you very much seeing this makes us very happy and will continue to work hard!
The food was great and overall ambience was perfect for a special occasion with coworkers or friends. Always recommend (:
Thank you very much for the positive notes. We appreciate your support!
Service wasn’t on par
Been coming here for 8+ years. Managers never make eye contact to say hello or goodbye. Sashimi was terrible. It’s been great every time, but this time I didn’t even want to finish it.
It's unfortunate the sashimi was not up to par on your most recent visit. Please let the staff know and we will resolve the issue immediately. We will also have an internal meeting to discuss the other points. Rest assured we will work to improve.
Had an amazing evening here with my girlfriend. Service was friendly, quick and very attentive. Food was nicely presented and fresh. Only down part was the lobster udon was bland. Overall everything else was phenomenal! Thank you guys again!
Thank you Gordon for the review! We will look into the lobster udon dish with the kitchen chefs right away. I appreciate the feedback.
Servers were all attentive and friendly. Empty oyster plates were cleared at least twice. Service was excellent. Place wasn't really that busy, so you might not get this type of service when it's packed.
Thank you for the review Felix! We do try our best to provide the best service possible even when it's busy. We usually would have more staff on the floor for the busier times.
Very noisy place. Suitable for young adults.
Thank you for the review! We appreciate your feedback, sometimes the weekends can get a little bit noisy due to the happy birthdays and bigger group gatherings. Most of the weekdays are more quiet for intimate or family dining.
Food was average. Service good. I wouldn’t order to takoyaki or miso soup again. Sushi was not bad.
We appreciate your feedback, we will look into the dishes mentioned to improve customers overall experience!
It’s a perfect place to host casual party with friends, totally recommend it!
Thank you very much for the support and patronage! Reading your review makes us very happy and will continue to work hard!
Came here couple of times. this round very disappointed with the service. We booked the table for 9:30pm for 2 persons not realizing that they are closing at 10pm instead of 12:00 Not stated anywhere online or at OpenTable website that they have changed their closing time. So was told that last order was 9:30pm. We went ahead since we came all the way. I asked for more wasabi for my sushi, the server said that the kitchen was closed and the last order was already done with ! Huh !? The Udon took some time to arrive, very stressful as we know they were closing. Asked for hot water, the server never delivered.
Had to get hold of another server to get them. At the end, we took home the Udon as we felt stressed to stay on. Not a pleasant experience.
We apologize for this less than pleasant experience and we have discussed this issue internally. There will no longer be the issue of changing the closing time. I hope we are able to have another opportunity to serve you properly.
I had my 22nd birthday party here with 20 friends all ordering food and drinks bringing in $ for the restaurant and an automatic 20% tip. Honestly, the experience was mediocre compared to my previous times at Ebisu I will likely not be coming back for a while. If I was not surrounded by loved ones I would have been disappointed in the night. There was nothing special done for my birthday even though we definitely generated a hefty bill. Not even a free birthday shot, roll, appetizer or dessert, no singing happy birthday or anything for my table. What made it even worse was the manager came out and talked to me asking if it was my birthday and I said yes, he did not say happy birthday but instead asked if we were using a table that we reserved for people that were coming from work. He made us feel uncomfortable and unwelcomed as guests which would have never happened at Earls, Cactus Club or Boathouse. We also seemed to get ignored and received poor service the entire night. I booked over a week in advance, this lack of hospitality should not be acceptable.
Caution they called me in a very sketchy manner asking for a deposit that I have never heard of for $100. They threatened to cancel my booking if I did not put the deposit down and I had to give them my credit card over the phone, this screamed scam to me as I already booked on OpenTable but I had to as there was no hope for me to get another booking for 20 people with 1 day in advance.
I can't get my time or money back; however, I would advise you to stay away from this place until they learn how to treat customers with some basic respect and hospitality.
Hi GioB, It's unfortunate you did not have a good experience on your last visit. We have looked into the points that you have mentioned and hope to resolve any issues that have come up. Thanks to your feedback. We have discussed internally going forward regarding large parties and especially birthdays. We have started a new promotion of a introductory $1 party shooters for the entire party! We worked to re-train all our staff to avoid future instances and provide better service going forward.
Service was quite fast. Food fresh. Great for office lunch.
We appreciate your review and patronage.
Good service and nice atmosphere. Food is a little overpriced but not bad.
Thank you for the review! We do try to price as competitively as possible being in downtown core with the rising costs such as the higher quality food we bring in but we appreciate your comments and will take a look into it!
Very loud. It was crowded as our table next to us was literally sitting at our table. Also, it was EXTREMELY loud and was unable to carry any conversation. Also, the service was pretty bad. Our sushi was about 45 minutes late as the people who were seated well after us had their food and was done prior to us receiving the sushi. Wouldn't go back with my guests.
We appreciate your comments and have looked into correcting the issues you have brought up since.
I had a birthday reservation for 17, for some reason they split up my group even though I booked 1 month advance. Food was decent but based on the service I wouldn’t come back.
Hi there, We appreciate your comments. We just wanted to clarify that due to the layout of the restaurant the largest party we can accommodate on 1 long table is usually 15 unless the customers prefer to squeeze in tightly. In order to give your guests more comfort we usually prepare a table or booth beside the bigger table. We apologize if that caused any confusion and hope you would give us another opportunity in the future to make it better.
Could have been rated 5 stars, but we arrived on time for our reservation of 2 and waited 20 minutes for them to clear a table for us that they obviously did not have prepared. The ambience was fun and a bit noisy, which made it a bit hard to be intimate, but we still had a good time. Expansive drink menu was the highlight of the experience, but the language barrier made it slightly more difficult to ask questions about anything on the menu. The spicy lobster roll was very good and searing it right at the table was the perfect start to the meal!
Thank you very much for the review! We will have to improve the aspects you have mentioned and appreciate your support!
It's a great menu and the fish is always fresh! In addition to the usual sushi and sashimi, they have many other items as well to tempt you. Service is always friendly.
Thank you very much for your review! Your positive notes give us continued motivation to keep up the food and service!
Exceptional food, great service and lovely environment. Great place to take an out of town guest to experience Vancouvers sushi.
Very accommodating to my 12 ppl group and the food is delicious. Great service too
We were put into a corner that was like a waiting area outside of the main dining room. The server did not come to us before, during, our time long waits in between