Excellent as always.
Great happy hour and new menu items.
Excellent! The yellowtail Jack was like butta! Enjoyed the spicy hamachi. Appreciate the friendly and informative waitress who served us. The deep fried birthday cheesecake was delicious! Thanks again for awesome sushi in an unexpected place in the West!
It was an excellent experience Sammy was very attentive and met all means
East by Southwest is the best restaurant in Durango. The food is beautifully prepared and presented, service is excellent, and the variety of choices is superb. Always an enjoyable meal, no matter what your choice is. Fabulous Sushi, great vegetarian choices and wonderful fish. It's our favorite place to dine!
The food is great, but the service is always terrible. This restaurant is too expensive for that when there are other good sushi restaurants in town now.
Foodie paradise ! Always amazing !!!
Fantastic as always! And the wait staff is the absolute best. Ryan took excellent care of us and funny to boot! Thanks for another memorable evening.
Based on a friend's recommendation, we went to East by Southwest in early December (12/9). The restaurant was full with people enjoying their dinner and having lively conversations. It was an excellent first impression at the door. The service and food, however, were less than par compared to other reputable Asian or Asian fusion places I had a chance to experience. For instance, my Chirashi came out almost an hour after other dishes for the people at my table came out...followed by the wait staff completely ignoring you. The taste and presentation were less than impressive. I gave it another chance this time, and my experience has significantly improved compared to the last one. I may give it another chance, but this is just a hot spot in a small resort town.
Excellent Sushi and Sashimi. Beyond fresh!
Extremely busy and crowded. Was also very noisy. The food was wonderful great flavor and very fresh. The service was great very friendly. Overall a nice experence.
First time here in a long time and the experience was awful compared to prior visits. Server was sub par, one in our party received his steak entree and had finished it 10 minutes before the rest of our meals arrived. Shrimp Udon was awful. Way too expensive for such a sub par experience. We also weren't given the cotton candy at the end of our meal.
NYNY is my absolute favorite roll! We stop everytime we're in Durango visiting!
This was hands down the worst $300 meal I've ever had. Good sushi, but the experience was overpriced and very disappointing.
We got a reservation and were seated precisely on time. This was a misleadingly auspicious start.
The service was slow and infrequent, and our server lacked knowledge of the menus. It took almost 15 minutes to get waters and we hand to grab our own menus. It was almost 30 minutes before we got our drinks. More on this later.
The food was pretty good, and the fish in particular is very nice. Stick to nigiri or sashimi--the rolls are overpriced and underwhelming.
The problem with the food was that the meals came out at very different times or not at all. Of five entrees, the first came out on the heels of the apps and the fifth never came at all. We asked our server to check on the meals several times, and eventually told him that we had to leave soon. His response to our disappointment was "have you ever been here before?" I had. And I have also been to sushi restaurants elsewhere in the US, Japan, and several other countries. Literally no other sushi joint, fancy or humble, has failed so abjectly at serving food.
We eventually got a $300+ bill and had to ask them to remove the last entree that never came. They comped $25, but were never apologetic about the timing and quality of service. The manager was actually a bit rude.
Bottom line: good sushi, but that's about it. Poor service ruined an expensive experience. This place just isn't worth the price tag.
The best restaurant in Durango and the best sushi I have ever had, including trips to Japan. There is a super creative menu with excellent choices for vegetarians and fishitarians. It's great!
Nice atmosphere, attentive service. Food was tasty and plentiful. Value was fair. Noise level was much better than the first time I visited. Perhaps it was the table location or day of the week (Tuesday). Nice change since we wanted to converse and had no problem doing that. I would go back and recommend to others.
Went for happy hour in a very busy night and sat at the bar. Great service and great happy hour food and drink specials- not just the usual California roll and edamame. Consistently good!
Always great experience! Server Sammy went above and beyond to make sure my son's birthday dinner was a success! Thank you!
Courtney our waitress was the BEST!!! Also Mario the chef was amazing, he made us a surprise roll that was amazing.
A great happy hour! Love their Philly roll.
😍 regular destination from Ouray. Best sushi on the western slope.
Don't order tempura off the kids menu, it will come after everyone has finished their dinner, and your child will be in tears.....unless you order before you get.there. It is super tasty, but takes at least 40 min. Also noticed some of the rolls just aren't as good as they have been the past 15 years.....I hope that it isn't a new trend.
Food was excellent as always, as was the service!!
We had an early reservation prior to a concert & happened onto happy hour! Nice choices from the regular menu at happy hour prices! I love the teriditos! Sushi/ sashimi is always absolutely fresh. Reasonable choices of microbrew beers & wines by the glass & sake.
Great as always! Shawn and his team are attentive and friendly. We will return.
Most of my experience was ok coukd have been better. Food was not as expected. For a Friday night seems the sushi bar was very understaffed as well as the service staff took a while to get drinks and the order tajen not to mention the time it took 1 salmon skin roll. They are better equiped to provide sercive to partues no larger than 4. Shame because the firts experience I had was about a year ago and it was a little better than this one. Only because I truly belive that it was 2 of sutting at the sushi bar. I will still visit but only by sitting st the sushi bar since service their seems to be more of an express service.
Food is always great but the service is not. Lucky to get the server to come bye the table & end up asking the bus person for service. Still a great place to eat!
It was good food but terrible 4 top table crammed in with a bunch of others and out food didn't fit on the table. Should get better seating with a reservation....
We didn't have a good experience w food or service
We started the evening at East by Southwest but were surprised to see that the Pad Thai entree is now only served next door in their 'sister' restaurant, The Golden Triangle. Although the two restaurants seem to share a kitchen they would not serve Pad Thai at East by Southwest, probably in an effort to get more patrons into The Golden Triangle. So we enjoyed a sushi appetizer at E by SW then walked thru the hallway into The Golden Triangle to enjoy our Pad Thai entree! Seemed a little strange but we felt like we enjoyed a nice nite out at 2 enjoyable Asian restaurants. That being said, we were there early on a Wednesday evening. There were plenty of tables available at both restaurants. This option would certainly not be so convenient on a busy evening with limited table availability!