It was a terrible night for the restruant. We received some of the worst food imaginable. Their head chef was let go and consequently everything was a disaster. We didn't even eat our food. The gm came to our table and explained what was going on and did not charge us for anything at all and I was highly impressed of his handling of it all. He has offered us to give them another go but I would say steer clear of this place for a few months until they get things back in order. Honestly it was so bad they should not have even been open.
Special new food on specials menu sirloin with coconut shrimp and they are out of sirloin than bring out coconut shrimp with only a hot sauce for it??? Some of the food still was good on the menu just felt like they didn’t care specially when you’re promoting a dish and don’t have any of for part of it
Valentines Day. Our server Jeremiah was terrific!
Took the wife here as we’ve never been...it was good. Nothing spectacular but a decent valued meal with good ambiance.
Really wish they had better dessert options.
Went for an early dinner to celebrate our anniversary. Didn’t really want to have dinner at the bar, but was told that was the only seating. (330 pm). Then before we even finished dinner, waitress was getting off so we were hurried to close out our ticket so she could leave. Didn’t offer dessert, acknowledge our celebration, or anything. Ok for a place for overpriced drinks with friends, beyond that, not sure I would return.
The restaurant had a bad smell coming from the restroom. Service was slow. Food was great!
First we were seated at the back of the restaurant. Immediately we smelled a foul smell. After a moment we smelled a floral smell. It kept coming and going. We asked the waitress what that was and she said they had sealed the toilets and that they were trying to hide the smell by spraying something to cover it up regularly. We asked to have our table moved. We got moved halfway back in the restaurant on the side where we could see the fireplace. We we still smelled it a couple of times but not often. We ordered and the food was excellent. We were told that the manager was going to comp our wine. At the end of the meal another manager came over and wanted to know who said we were getting our wine comped because nobody could find out who and that wasn't normally something they would do. He asked if we have our hearts set on getting the wine comped. I said yes. It was comped on our bill, but we didn't feel too good about the whole experience. We also told the manager that we had been seated back there in the corner and he stated that he told the hostesses not to seed anybody back there...
The minute we sat down, there was an overwhelming smell of methane permeating the entire restaurant. We asked our hostess and server who said they were cleaning some sort of drain, and then they proceeded to spray air freshener all around the restaurant, which wasn't entirely appetizing. Throughout our lunch, the smell kept getting worse and the air freshener kept coming out. Wasn't an entirely great experience. Seems that you could clean the drain another time.
Food was excellent, but service was very bad. The waitress was extremely inattentive—-brought no bread plates or knife for the bread, forgot to bring the salad dressing for entree salad (had to wait until my business companion was almost finished with her meal before I got the dressing and could begin eating), and did not check back in filling drinks. Very disappointing.
Probably one of my worst dinning experiences. We went out for my husbands birthday with a party of seven. We began with adult beverages and 4 orders of appetizers. Even though orders were put in once the appetizers came, an hour later our food still had not arrived. We had to ask a few times when it our food would be ready. When we finally get our food, half of the dishes are cold. After asking the waitress to fix the situation quickly, because we also have our two year old with us and bedtime is fast approaching, we are told the kitchen is slammed and it would take an extended period of time to get our meals again. Finally, my husband spoke to the manager, who comped us with a 200$ gift card. When the bill came it still totaled around 120, so my husband asked to use the gift card to take care of the meal. Not that we will be going back anytime soon, but do you think we saw the remainder of the gift card before we left? Or the manager? Ever? Nope. We did manage to get a fresh order of fries for the kiddo... because that’s a reasonable meal for anyone!?! So after spending almost two hours at the restaurant, we filled our bellies with a few appetizers and a handful of fries. Majorly disappointed since we’ve used this location for all sorts of family functions.