The customer service was excellent. A group of girlfriends and I were there last night and unfortunately two of us accidentally left our take home containers behind. Upon realizing this, we called Due Amici before walking all the way back. Unfortunately they had thrown away our containers (a bit too soon after us leaving in my opinion), so we were disappointed. I had personally only taken two bites of my entree, as I had filled up on apps and soup, so I was extremely frustrated about having paid for an entree I didn't get to enjoy. Undoubtedly, leaving the container behind was my mistake, but I spoke with the manager and she was gracious and generous enough to offer to remake my meal for pickup in the same evening. As I had already arrived at my after dinner event, I was unable to go pick it up, so she offered to mail me a $25 gift card instead. As annoyed as I was about the unfortunate turn of events, her generosity and effort to make it right really spoke volumes about the restaurant and her management. I've dined here many times and the food is great. Kudos to the staff and thanks for appeasing a frustrated and forgetful customer!