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We were looking forward to a simple dining experience before the Show at the Palace but were highy disappointed with all aspects of our dining experience. Overall the restaurant staff seemed very chaotic and in general understaffed all night. The bartender did his best to provide adequate service but he was overwhelmed and clearly, the bar was understaffed for the crowd.
Our dining experience followed the same process, the waitress was running around and seemed over busy trying to cover her tables. She did the best she could but it fell short of good service. The final straw came when we placed our dinner order for a Margarita Pizza and Salad. 5 minutes after ordering we were informed that they ran out of Pizza. It was only 8:15 PM. How does a restaurant who serves pizza run out early into the evening on a Friday evening? so we only had salad and an appetizer the salads were overall below average. Just a very disappointing experience. I would not recommend Due Amici nor do we plan to return.
The customer service was excellent. A group of girlfriends and I were there last night and unfortunately two of us accidentally left our take home containers behind. Upon realizing this, we called Due Amici before walking all the way back. Unfortunately they had thrown away our containers (a bit too soon after us leaving in my opinion), so we were disappointed. I had personally only taken two bites of my entree, as I had filled up on apps and soup, so I was extremely frustrated about having paid for an entree I didn't get to enjoy. Undoubtedly, leaving the container behind was my mistake, but I spoke with the manager and she was gracious and generous enough to offer to remake my meal for pickup in the same evening. As I had already arrived at my after dinner event, I was unable to go pick it up, so she offered to mail me a $25 gift card instead. As annoyed as I was about the unfortunate turn of events, her generosity and effort to make it right really spoke volumes about the restaurant and her management. I've dined here many times and the food is great. Kudos to the staff and thanks for appeasing a frustrated and forgetful customer!
Excellent service for 18 people. Enjoyed the evening and ability to celebrate a special eve. T
Great for birthday dinners!
Excellent all the way around!
We sat at table for almost ten minutes before being services. Waiter did not know details of the menu, basic questions required him to leave and come back. Ambiance and location are great, food was good, hopefully just got an inexperienced server, would return
Great waitstaff had a lot of fun! Had my favorite Moscato on the wine list!
This was our first visit, 10 of us, 5 of whom had birthdays and all are picky eaters, with a mixture of meat eaters and vegetarians and food allergies. Satisfied all! Love the urban venue, high ceilings and comfortable seating as well. Desserts excellent too!
Food and ambience excellent. I did find it weird get you had to walk a flight or 2 down stairs to the bathroom., then walk down a hall that was dark at the end.?? Kind of wierd. So if your handicapped, use the bathroom before you go!
Our overall food experience was very good.
The lack of service and inattention to detail left us very disappointed.
It's unlikely we will visit again.
My husband and I had never eaten here before and invited friends for dinner before Ohio Theater so I was a little apprehensive. We were about 15 minutes late and they held our table, with a smile... Wonderful service (Alice) with drinks and food and beautiful interior. We have so many choices for Italian food but Due Amici is #1 for me!
I haven't been here for at least en years. I was surprised at how good the food is. Usually a restuarant will start slipping after being in business for years. I would go anytime I'm near the statehouse.
This restaurant does not show up among the top results when searching for Italian cuisine in Columbus, but it is absolutely wonderful -- food, drinks, atmosphere, and service are spectacular, and it is located in close proximity to a variety of venues for entertainment before or after your dining experience. I would strongly recommend Due Amici to anyone interested in a delicious and enjoyable Italian dining experience.
We frequent Due Amici regularly alone or with friends for dining, drinks, and often before a show but not always. In all the years we have been dining here we have never been disappointed until this trip. The service was very slow and the restaurant was not packed, busy but not full. Our waiter was just ok. We had ample time to eat and get to our show but the waiter seemed to be annoyed with us that we wanted drinks first. He wanted our entire order at one time and we had not decided. We seemed rushed and there was no need. When my husband ordered a bourbon the waiter thought but wasn't sure the restaurant was out of it. He asked for 3 choices that my husband would be happy with and he would bring one of them back. Who does that? We ordered the mussel app of which they were very tiny in size and not a full order that we are used to. Over all this trip quite surprising and disappointing. We know Due Amici can do and is better. Very off night in service and food.
Chris Rock show at Palace
We had not been to Due Amici for a while. The menu has changed and they now offer many more small plates, a welcome addition. Great place for a special occasion. We went for a late Valentine's Day dinner after seeing a play the Ohio Theater.
The bloody Mary's were awesome recommend Sunday brunch
I tried a new drink for me with Prosecco that was awesome!!! And my usual chicken Parmesan yum!!!!
Food here is sometimes a little unique but always very good. Had the tuna tonight, which had a bit of orange/citrus I wasn't expecting. The asparagus small plate was wonderful
My wife and I went to Due Amici for Valentines Day. I wish we hadn't. Although the restaurant had not advertised so on the website, when I made the reservation, or when they called to confirm the reservation, the menu was extremely limited, and the set menus jacked up the prices. My wife has a medical issue that restricts the food she can eat. For example, the only appetizer that worked was the Caeser salad. After she ordered, the server came back to inform us that they had run out of that. The restaurant also ran out of bread. The server was constantly apologizing for his lack of experience and his only excuse for running out of food was that the chef was inexperienced and new. Needless to say, we won't be coming back here for special occasions again, and I plan on writing a review of the restaurant to warn others.
The food and service were phenomenal. Sometimes you go to restaurants and you feel you pay too much and the portions are small. That was not the case, me and my fiancé were very pleased with the portion size and we feel we got what we paid for. Thank you Due Amici, we'll be back!
Not very good. Fixed menu but bad service. Very slooooow. Food not done well. Cheesecake was a sheet cake as an example. Disappointing
I find the restaurant on open table and decided to give it a try. Parking was easy with the valet...$6 plus $4 dollar tip..(a 10). Our coats were checked with the hostess...$2. We were taken to our table immediately and our server Alice was extremely attentive and smiling and helpful for us to understand the Valentine menu...$45 pasta menu or $65 steak menu. My wife had some wine and our server brought us some very nice bread to dip in the peppered olive oil... Excellent! Our food arrived at the perfect time hot and delicious. Overall, a very nice and romantic venue for dinner for couples.
Was a Valentines day date but it was a very nice resturant overall and looked to be a very good everyday resturant
Due Amici has always been a favorite place for lunch in downtown Columbus. The menu has a lot of variety, service is excellent, ambiance is friendly. It's also the "place to be seen" in Columbus.
Our table was ready when we arrived and the service was prompt. This was my second time here and the food was again superb, and with a nice presentation. The prices are very reasonable as well. I'm already looking forward to my next visit!
I liked the restaurant's location and soft lighting. Service was good, food was great, and the atmosphere was very upscale.
Arrived before our reservation time and we were able to be seated immediately. After receiving our bottle of wine and placing our order, our waitress seemed to be non-existent. She stopped by once to say she would bring us bread, which was 40 minutes after being seated. She arrived another 20 later with the bread. When our food arrived it was all wrong. A different server brought one dish of food. They had put both orders together in one plate. Another 10 minutes went by and we had to disturb a different server, since we never saw ours. They took the plate back and a few minutes later arrived with the correct dishes. The food was delicious. While the food tasted excellent, the service was just the opposite. My wife and I were hoping that this could be another great restaurant to add to our list of favorites, but we will likely not return due to the poor service.
Not much to say other than excellent. Our service was excellent, and the food was hot and delicious.
I had a large group (20) and the service team was truly exceptional! They weren't overbearing and pushy but let the night progress organically leading to a great meal!
Have not been here in over a year and it was one of the best meals I have had in the city in a year. Columbus has so many mediocre placers to eat so it is nice to find this place again.
This is the second time I have been here for brunch. It's terrible.--again. My quiche was runny in the middle and not fully cooked. My friend ordered the frittata and it was just frittata on the plate--horrible presentation. No toast, no fruit, no lettuce, etc. also, the bathrooms are FILTHY! Management needs to wake up.
Large group met for dinner before a show. Our waitress was exceptional and attentive. Unfortunately, having ordered, we learned that one entree was unavailable and so a substitution was delivered actually without even clearing it with us first. That was odd. The food itself was very good, and an adjustment was made to the bill for the mishap with the entree, even without request. We'll definitely go again.
We had a great time at dinner. We cut it a little close on time before a show, so we had to eat fast, but the service and the food were all fantastic. I will definitely be coming back when I have more time to really enjoy it! My only complaint is it was kinda loud, mainly because there is a lot of tables in the restaurant, so you are a little close to other tables, but other than that, it is a great place.
Date night was great thanks to Due Amici! We ordered elaborate drinks that tasted just as they should have. Food came somewhat quickly but I am not complaining. That allowed for more conversations after dinner. Server Danielle was great, too!
Very nice staff, great atmosphere and food
Excellent brunch menu meatball soup was hot, good, and spicy as advertised. That is a good thing.
Fresh food. Creative choices. Fun birthday vibe.
Our server was nice, though left us unattended upon our arrival for 15minutes, only after we requested service from the attention of another server. For the price our food was average. We had chicken Marsala and spaghetti with meatballs, I had one glass of wine and my husband had water. No appetizer or dessert: $54 without tip.
We took our son and grandchildren here on Friday night. There were good choices for the kids and adults. We enjoyed the mussels appetizer and the Caesar salad.
Due Amici is rated 4.1 stars by 1272 OpenTable diners.