Dondero's - Grand Hyatt Kauai

4.4
680 reviews
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$31 to $50
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Italian
Top Tags:
  • Special Occasion
  • Romantic
  • Good for a Date
The setting of a grand Tuscan villa sets the tone for an amazing evening at Dondero's. Chef Cary crafts Old World favorites using the freshest of ingredients to create New World sensations! The menu features many classic dishes and Neapolitan style pizzas. Our delicious house made gelato makes the perfect dessert.
Dining Style
Casual Elegant
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Cuisines
Italian
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Hours of operation
Dinner: Tuesday-Saturday: 5:30pm - 9:30pm; Closed Sunday/Monday
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Phone number
(808) 240-6456
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Cary Roy
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Private party facilities
Dine in your own private room, away from the main dining area, where our attentive staff will see to your group's every need.
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Private party contact
Dondero's Manager: (808) 742-1234 ext. 6346
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Neighborhood
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Cross street
Ainako
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Parking details
Free valet parking at the Grand Hyatt Kauai for diners. Plentiful self-parking also available with easy access to the restaurant.
Additional
Beer, BYO Wine, Corkage Fee, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine
What 680 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.5
ambience
3.9
value
Noise · Quiet
85% of people would recommend it to a friend
5
4
3
2
1
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AB
Phoenix
9 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Food and ambiance were outstanding! Our server Juan was amazing, truly made us feel special. Thank you!

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OT
Salt Lake City
8 reviews
Dined on September 19, 2018
Overall 5food 5service 5ambience 5

Great service and delicious food.

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P
New England
1 review
Dined on September 15, 2018
Overall 5food 5service 5ambience 5

Turn the music down!!!

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T
Munich
4 reviews
Dined on September 12, 2018
Overall 4food 5service 4ambience 4

Food was very good, tasted really italian.
Home made Pasta, typical italian dishes, like Osso bucco, etc.
Good wines
Reasonable prices for this location
Our waiter Juan did good food and wine recommendations

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HI
Phoenix
1 review
Dined on September 9, 2018
Overall 5food 5service 5ambience 5

Enjoyed the food and presentation, Juan was extremely helpful with our menu choices. Top notch meal and service.

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H
Raleigh
15 reviews
Dined on September 7, 2018
Overall 5food 5service 5ambience 5

Third time here. Love it. Great wine list. Will come back again. Best food.
Service is outstanding. This is how it is done. We like eating on patio.
House made ice cream - omg

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OT
Dallas
1 review
Dined on September 6, 2018
Overall 5food 5service 5ambience 5

Fantastic!!! Ask for Juan......what an incredible server and person, very nice and genuine person! Food was incredible!

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SG
San Francisco
13 reviews
Dined on September 5, 2018
Overall 5food 5service 4ambience 5

The food, service and ambiance are great. It all makes for a special evening.

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MD
South Dakota
6 reviews
Dined on September 2, 2018
Overall 5food 5service 5ambience 5

We go to Dondero's every time we are in Kauai!! It is our son's favorite and ours, too!!!! Food is amazing!!! Jeremy S. is a fantastic server.....very attentive and fun and informative!!!! Highly recommend!!!!

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H
Raleigh
16 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

Just perfect. Ate on patio. Food is amazing.

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D
San Francisco
1 review
Dined on September 1, 2018
Overall 2food 2service 3ambience 4

First, this restaurant charged four dollars for one small slice of a pineapple they cut into 4 pieces. That is outrageous. More concerning is they did not tell us they were charging for this beforehand. They also asked if it was a special occasion and when we told them the occasion they did not do anything. Really,why ask?! Finally, the food:
1. The lobster was undercooked raw.
2. The carbonara was underwhelming too much bacon and the egg to raw with white floating elements.
3. The meatball was too salty.

The chicken entree was just ok. The burata cheese and tomato appetizer was ok too. Nothing extraordinary though. We expected better. Really disappointed. We will not be dining at Dondero’s ever again.

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JM
Detroit
6 reviews
Dined on August 31, 2018
Overall 5food 5service 5ambience 5

Great food and ambiance.

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l
New England
3 reviews
Dined on August 29, 2018
Overall 5food 5service 5ambience 5

Best meal we had while in Kauai!!!

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OT
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 5

Great experience. Wonderful staff and great food.

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DS
Hawaii
2 reviews
Dined on August 19, 2018
Overall 4food 4service 4ambience 4

Service was great right from the beginning. Hostess Rhonda was very friendly and all of the staff were attentive. Food was great!

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JM
Hawaii
3 reviews
Dined on August 15, 2018
Overall 4food 4service 3ambience 3

Great tasting food, everything seemed to be made from scratch. Although for the price, the portions are extremely small and my family of four was still hungry after we left ( and we all had appetizers, entree, and desserts) Ambiance needs updated but if you’re looking for creative Italian cuisine this is a great spot

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DM
San Francisco
7 reviews
Dined on August 8, 2018
Overall 5food 5service 5ambience 5

Delicious food and excellent service. The ambiance is inviting and the view is breathtaking!

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OT
New York Area
2 reviews
Dined on August 3, 2018
Overall 1food 2service 1ambience 3

Very overpriced, and to add insult to injury, the waitress aggressively tried to up-sell everything: add shrimp? add lobster? add a meatball? The food was mediocre, but when considering the prices, I'd call it poor. Service was extremely slow. Indoor decor is tacky, but dining on the porch was a very nice setting.

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NL
Miami
3 reviews
Dined on August 3, 2018
Overall 1food 1service 1ambience 1

Had a very disappointing dinner at Dondero's. Everything about the experience was poor right from the start. Interior decor is horrible. We were made to wait 5 minutes before being shown to the table despite the fact that the place was 1/2 empty. Server was absolutely clueless. Managed to get confused by even basic requests. Food itself was mediocre. Had the risotto special which was very underwhelming. My guests requested some chicken to be added to their pasta which resulted in an extra $30 being added to the bill. This restaurant is well below the standard of the rest of the resort, which is excellent.

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n
San Diego
2 reviews
Dined on August 3, 2018
Overall 5food 4service 5ambience 5

The appetizers are fantastic, we love the caprese salad with the burrata cheese. We ate there twice in one week because we also really enjoyed their flatbread pizza app.

We wish they had more than 2 veg options for main entrees, but we easily filled up on veg friendly appetizers. Loved the outdoor seating and great for kids too.

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OT
Hawaii
1 review
Dined on July 29, 2018
Overall 3food 2service 4ambience 5

Great view, okay expensive food.

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PS
Dallas
1 review
Dined on July 26, 2018
Overall 5food 5service 5ambience 5

Great experience! Very nice table outside as we celebrated out anniversary. Menus were customized with our name on them making a nice piece of memorabilia! Food was well prepared, wine choices were sufficient. Comped our deserts to help us celebrate!

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TM
1 review
Dined on July 26, 2018
Overall 5food 4service 5ambience 5

Great for people with Celiac Disease lots of GF items

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JS
Dallas
1 review
Dined on July 22, 2018
Overall 5food 5service 5ambience 5

Vacation special dinner

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DG
Portland
8 reviews
Dined on July 21, 2018
Overall 5food 5service 5ambience 5

Incredible view, tasty Italian seafood fare, nice relaxing service.

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AB
New England
1 review
Dined on July 21, 2018
Overall 5food 5service 5ambience 5

Excellent food and service. Beautiful outdoor dining with ocean view.

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CS
Hawaii
6 reviews
Dined on July 19, 2018
Overall 5food 5service 5ambience 5

What a beautiful meal we had there. Fresh pasta that was made with a Hawaiian feel. Nice flavors throughout the entire meal. Carbonara was something special for sure.

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OT
1 review
Dined on July 19, 2018
Overall 3food 2service 4ambience 4

Very expensive. Food was mediocre. Food value was extremely poor. Bottom line there’s better food and better food are you out there. The grounds are stunning. The resort is stunning. It seems like the atmosphere of the restaurant could not live up to the food quality nor the food value. Really surprised. You should be able to get the same food value for less than half the price. Plus as mentioned above the food was just mediocre does the dishes were prepared with a good presentation they were just sort of, blah not what you were expecting based on The resort, the grounds, and the price

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R
Seattle
1 review
Dined on July 18, 2018
Overall 5food 5service 5ambience 5

On vacation by myself, the gave me an excellent table, unusual when one is dining alone!

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OT
San Diego
1 review
Dined on July 15, 2018
Overall 5food 5service 5ambience 5

Great service great food great ambience! Try and get a table outside on the patio. Amazing!

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OT
St. Louis
8 reviews
Dined on July 8, 2018
Overall 3food 4service 4ambience 2

Menu is basic Italian. The food - pasta bolognese, a seafood risotto, butter poached lobster and a pizza - was excellent. The decor, however, is stuck in 1989 and in desperate need of a redo. The patio is pretty but the rest of the place feels like Grandma’s kitchen and the further away from the patio you are, the more antiseptic it gets. It just feels like a forgotten restaurant on the property - kind of hard to find and ignored. It’s a shame, because he food really deserves better

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HB
Hawaii
11 reviews
Dined on July 7, 2018
Overall 4food 5service 5ambience 4

We received excellent service and had a delicious meal. The staff gave us our choice of seating, inside or out, and we chose "in" due to the blustery breezes. We were seated at precisely the time for which we had made our reservation. Portions were good and food prices as expected. My steak was done exactly as I had requested and the accompanying scallops were very tasty.

The only downside was their obscene markup on most wines, at 4 to 10 times retail. [For example, Veuve Cliquot "Yellow Label" at $168 when I can buy it for $42 at Costco. At the low end, they charge $48 for Beringer white zinfandel, which is about $5 in an ordinary grocery store.] We selected the Belle Glos pinot noir, which, at $80, was only twice retail price. And, yes, nobody was forcing us to have wine with our meal, but we always do.

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J
Las Vegas
4 reviews
Dined on July 6, 2018
Overall 2food 2service 4ambience 4

Food quality wasn’t what we expected ... fair

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OT
San Francisco
1 review
Dined on July 4, 2018
Overall 5food 5service 5ambience 5

Great dinner - exceptional flavors and Drew was an outstanding waiter

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OT
1 review
Dined on June 27, 2018
Overall 5food 5service 5ambience 5

35 th wedding anniversary

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JG
Hawaii
2 reviews
Dined on June 23, 2018
Overall 2food 1service 1ambience 3

My Husband and I are staying at the Grand Hyatt for our honeymoon. It was our first night here and we decided to try an Italian restaurant. This was probably the worst Italian restaurant we have ever ate at. I had spaghetti with a marinara sauce.The sauce did not even have a flavor. My husband had shrimp with pasta and he said it was ok. You could definitely tell the shrimp were fresh, that was probably the only positive of the night. To be honest we don’t know what was worst the service or the food. Our server wasn’t very friendly and seemed like he would go disappear. We gave him our drink order and than he didn’t come back for about 10 minutes. Prior to getting our drink order he did not come to the table for about 10 minutes. When we finally got our food he must have walked past our table 5 times. He didn’t even acknowledge us or ask us how our food was. The guy who helped our server was more attentive to us than our own waiter. I wish I remembered his name because I think he should become a server. He was friendly, outgoing and very attentive. He never missed a beat. I sure hope this restaurant improves on the quality of food and service. I have always said if I want bad service I would stay home. We should have stayed in our room and ordered room service.

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B
Richmond
7 reviews
Dined on June 15, 2018
Overall 5food 5service 5ambience 5

We went here for my husbands birthday. Had a beautiful table outside on the patio. The food and service were both wonder. As was the ambiance . Coco was our waiter. He was very charming and professional.

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CC
Chicago
26 reviews
Dined on June 10, 2018
Overall 4food 5service 5ambience 4

Our family of four with two teens with severe food allergies dined at this Italian restaurant in the Grand Hyatt hotel. Complimentary valet parking. We travel a lot and enjoy fine dining. We found the food to be quite good and very flavorful, although not cheap. The chef made gluten free pasta and paired with sauces our kids could eat, and they did a really good job managing all of their food allergies (milk, dairy, eggs, nuts, peanuts, sesame, gluten, wheat). We would definitely dine there again. Beautiful location, nice resort.

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FD
Seattle
2 reviews
Dined on June 6, 2018
Overall 5food 5service 5ambience 5

Great menu!

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CD
Sacramento
2 reviews
Dined on June 6, 2018
Overall 5food 5service 5ambience 5

Celebrating our 50th wedding anniversary. Our waiter was awesome he took numerous pictures of us to memorize the occasion

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