Dondero's - Grand Hyatt Kauai

4.3
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860 Reviews
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$31 to $50
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Italian
The setting of a grand Tuscan villa sets the tone for an amazing evening at Dondero's. Chef Cary crafts Old World favorites using the freshest of ingredients to create New World sensations! The menu features many classic dishes and Neapolitan style pizzas. Our delicious house made gelato makes the perfect dessert.
What 860 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.4
ambience
3.9
value
Noise · Quiet
79% of people would recommend it to a friend
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New York Area
1 review
Dined a day ago
Overall 1food 1service 1ambience 1

Horrible service followed by a subpar meal. When we asked for the third tome for our bread after waiting 20 minutes we were snubbed.

OT
Baltimore
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Absolutely delicious!

VM
San Francisco
1 review
Dined 3 days ago
Overall 2food 2service 3ambience 4

Food was luke warm and bland with little taste. Very disappointing as we had been there years ago- then heard they had a new chef as of 2 days prior- previous chef was GREAT but apparently too much of a dictator in his kitchen so they fired him ( aren’t all great chefs dictators in their kitchens?) . Don’t waste your $$$ here- go to Tidepools at the same hotel- way better with same beautiful type ambience and food was terrific

OT
Philadelphia
5 reviews
Dined 4 days ago
Overall 1food 1service 1ambience 1

Food was mediocre but kitchen was super slow!

RO
San Francisco
24 reviews
Dined 4 days ago
Overall 2food 2service 3ambience 3

Place is a little out dated.

Great presentation of food, but too much salt and no flavor.
Disappointed and would not return.

j
Orange County
80 reviews
Dined on October 12, 2019
Overall 4food 3service 5ambience 5

We stay at the Grand Hyatt Kauai every year and we always go to Dondero's when we stay there. Normally the experience is fantastic. Unfortunately this year was not.

The Bad. my Cioppino was great but my wife's lobster crab pasta had was all noodles and almost no seafood. She said it was tasteless. At $42 a disappointment.

What is great about Donero's is the people. The day before we had reservations, we walked by the restaurant. The hostess who's station is outside the restaurant saw my wife and I walking by and welcomed us by name and said she had seen our names on the guest list for the next night and remembered us. Makes you feel like family.

Our Waiter, Juan, also remembered us by name and was great. When we told him about my wife's dinner, he made it right. Very professional. Again people not food make the restaurant.

Lastly even our bus person, Travis, was super attentive and pleasant. Makes you feel at home. Will definitely be back. Every restaurant has a bad day.

TT
Oklahoma City
5 reviews
Dined on October 11, 2019
Overall 4food 3service 5ambience 5

The service we received from Antonio was top notch. Sadly, the food didn’t keep up with him. The menu is ambitious, the ingredients are fresh, but the execution was bland. Perhaps the regular chef was away. We’ll try again.

OT
New England
2 reviews
Dined on October 11, 2019
Overall 5food 5service 5ambience 5

All the food was delicious, from the bread to the dessert. My entree was the chicken piccata and it was the best I’ve ever had. For dessert we had the lemon ricotta doughnut which were also amazing. Highly recommend!

HY
1 review
Dined on October 11, 2019
Overall 1food 1service 2ambience 3

My $35 osso buco dinner amounted to a dry half of a bone, cut to expose its marrow with about 2 ounces of shredded meat buried under some noodles in a gravy sauce. To think that a fine restaurant would knowingly serve such a substandard entree prompts me to rate it poorly.

KJ
Indiana
4 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Great food, fabulous service.. great experience

BI
Hawaii
8 reviews
Dined on October 4, 2019
Overall 4food 4service 3ambience 2

My dish was quite good, my husband’s was pretty average. The restaurant was deserted though and at one point there was literally only one other table besides ours in a very large dining room.

SH
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Great views and excellent food. Server Juan was very knowledgeable and helpful with suggestions from the menus and the wines to accompany the courses.

OT
Seattle
3 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Wonderful meal for our last night in Hawaii. The service was wonderful, food delicious, and view amazing.

OT
San Joaquin
4 reviews
Dined on September 26, 2019
Overall 5food 5service 5ambience 5

Anniversary dinner! Amazing service!! Alejandro was outstanding and even spoke of my birthday on top of our anniversary! Food fabulous, ambience spectacular! An anniversary for the books! Unforgettable!! ❤️❤️

C
Cleveland
2 reviews
Dined on September 25, 2019
Overall 5food 5service 5ambience 5

Amazing dinner experience!! Our waitress, Chelsea, was so friendly and did a fantastic job! Will definitely return next time we are in Kauai!

f
Indiana
6 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Our server was Warren and service was excellent.

e
New York Area
5 reviews
Dined on September 19, 2019
Overall 3food 3service 5ambience 5

Juan was an excellent server. Everyone was very good. But we found a human hair in our pasta , then we stop eating. We showed it to Juan and he brought it to the chef.

OT
San Francisco
1 review
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Excellent experience and appreciate effort to meet my dietary needs - thank you! Our server was Koko, the best!

EK
San Francisco
10 reviews
Dined on September 17, 2019
Overall 5food 5service 5ambience 5

Delicious food , great ambiance especially terrace dining. Service is wonderful.

OT
San Diego
3 reviews
Dined on September 12, 2019
Overall 2food 3service 1ambience 2

Wife and I ate here one night while on our honeymoon. The service was basically non-existent. Had to flag down other servers at times because ours was no where to be found. They were not busy at all either, so it was strange. Food was bland. There’s other better options on the island. Trust me, we found them.

SP
1 review
Dined on September 11, 2019
Overall 4food 4service 5ambience 5

It was really delicious. The mozzarella bites could have been warmer.

OT
1 review
Dined on September 11, 2019
Overall 2food 4service 2ambience 5

It was our anniversary and we were celebrating 37 years of marriage. The restaurant knew this and gave us Jeremy as our waiter he was too busy visiting with a couple that were not staying at the Hyatt and with his fellow co-workers we waited entirely too long in between courses and were neglected most of the time. This is why we are canceling our second reservation for the 13th. I was extremely upset when he stopped at his friends’ table and allowed them to view our main course entrees and visited with them making us wait even longer. The food was fair the ambience was wonderful. The young lady that helped him take care of our table based on removing plates and bringing drinks did a fabulous job.

CW
Hawaii
2 reviews
Dined on September 11, 2019
Overall 1food 1service 2ambience 2

We were right next to a path and there must’ve been an event because there were non stop people going by. I purchased one of the most popular items on the menu, the lobster meal and my pasta was way undercooked. It was still crunchy. I was very disappointed. I did let the server, Jeremy, know and he didn’t really seem to care much. It’s way to expensive, not worth the money.

SG
Hawaii
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

It was a beautiful setting and the food was exceptional. We were seated in a very nice space - private enough, not crowded, not noisy. The food was unique to us and we shared an appetizer and a meal. It was plenty for us. We love Italian food and Donderos nailed it!

KF
Phoenix
12 reviews
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Beautiful table outside - sun setting - great service (Jeremy and Alanna) - well paced meal. Each course was a delight!
Great experience for my wife’s birthday evening out.

DL
Richmond
12 reviews
Dined on September 4, 2019
Overall 4food 4service 5ambience 5

Well done but expensive

OT
Las Vegas
1 review
Dined on September 4, 2019
Overall 5food 5service 5ambience 5

Great ambiance and food was delicious 🌴

AN
Houston
1 review
Dined on August 28, 2019
Overall 2food 2service 3ambience 4

Just fair. Meatball was okay chicken piccata not so good.

a
Miami
6 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Loved the food and everything. Loved our waiter Juan. Would return.

M
Hawaii
11 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

We had our best dinner experience on Kauai at Dondero's. Our server, Juan, was excellent and very attentive. He remembered us from last time and really goes out of his way to provide a personal touch to his service. The food was spectacular and presentation beautiful. We highly recommend Dondero's and ask for Juan if you want a personal touch to your evening.

SK
Tahoe
1 review
Dined on August 17, 2019
Overall 5food 4service 5ambience 5

Great service. Very good food. Ourdoor seating is great: ocean view.

OT
Seattle
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Best dinning experience I have ever had! We were there for 3 hours and didn’t even realize it. I highly recommend. Service make you feel like a VIP.

MJ
Los Angeles
1 review
Dined on August 9, 2019
Overall 3food 4service 3ambience 3

Our last night on vacation so we opted for something special and the food was very good - true saving grace.

Ambience was like a cruise ship - didn’t feel special at all.

Service was slow and not very personalized.

Very expensive average experience.

OT
Seattle
3 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

Absolutely wonderful! Juan is the best server we’ve ever experienced anywhere! The food is exquisite, the resort is beautiful. Amazing night celebrating our anniversary 🤙🏼

OT
New York Area
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 4

Juan was outstanding. He (almost) outshined the food.

JK
Philadelphia
4 reviews
Dined on August 3, 2019
Overall 4food 4service 3ambience 4

Pricey but foods pretty good. The waiter forgot to bring us the wine we ordered and then gave the wrong main dish but I ended up just eating the cioppino which was still pretty good. Husband loved the veal piccatta though!

OT
New York Area
2 reviews
Dined on August 2, 2019
Overall 4food 5service 4ambience 4

Cibo eccellente. L’atmosfera dell’interno è migliorabile; l’esterno affacciato sull’oceano parla da se. Abbiamo atteso per essere accompagnati al nostro tavolo e in un ristorante del genere non dovrebbe accadere.

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h
Orange County
7 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

My guy and I had a lovely table on the terrace with an incredible view. I can't understand why anyone would want to sit inside with such beauty weather and the view outside. Our server was amazing! So personable and knowledgeable, and I appreciated his honesty. He has been working there 25 years and what an asset he is to the Hyatt. The food recommendations were so delicious!
We had a lovely evening and would highly recommend this to our friends and family.

OT
Hawaii
2 reviews
Dined on July 27, 2019
Overall 4food 3service 5ambience 4

The food was not that great - at least what we had. Did not like the ravioli at all.

JN
Portland
14 reviews
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Thank you Chef Matt and Chef Cary for helping us celebrate an early birthday party for Lenie and welcome home for our daughter. EVERYTHING was amazing and 5-star quality from the time we were greeted at the Hostess Desk through wine & apps to dinner, dessert and our exit. Manager Matt and Waiter Koko were as friendly as ever. See you again in the near future! Mahalo.

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