Dondero's - Grand Hyatt Kauai

4.3
789 reviews
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$31 to $50
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Italian
The setting of a grand Tuscan villa sets the tone for an amazing evening at Dondero's. Chef Cary crafts Old World favorites using the freshest of ingredients to create New World sensations! The menu features many classic dishes and Neapolitan style pizzas. Our delicious house made gelato makes the perfect dessert.
What 789 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.4
ambience
3.8
value
Noise · Quiet
86% of people would recommend it to a friend
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OT
Los Angeles
1 review
Dined 3 days ago
Overall 2food 2service 4ambience 2

Can’t beat the views if you’re sitting by the windows or on the patio. The restaurant decor is very dated - looks like it was great in the 90s. Needs a renovation IMO. Wanted to love the food as the menu was nice. Caprese salad was delicious. Unfortunately the Ahi tuna was tough and hard to cut. Expensive for what you get overall.

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OT
San Francisco
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

From the food to service, the dining experience was magical. This, impart, was thanks to our server, Juan. The pastas we had were also very fresh. And they treated my partner’s birthday as the most precious event, which it was!

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KR
Sacramento
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

The view and setting are fantastic.
We actually had the same table and server we had a year ago for our 40th Anniversary. The food is not the usual - but an interesting combination of flavors and take on Italian cuisine. We would recommend for anyone wanting that special dinner experience!

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SM
Melbourne / VIC
14 reviews
Dined on April 12, 2019
Overall 5food 4service 5ambience 5

The new arancini starter is incredible! As is then”lemon doughnut “ dessert! Must haves!

Dondero's - Grand Hyatt Kauai
Responded 6 days ago

Thank you for the kind words on our new appetizer Scott, we're loving it as well!

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L
San Diego
3 reviews
Dined on April 11, 2019
Overall 4food 5service 4ambience 3

The food was delicious and the setting was fantastic. The service was extremely slow but I think there was something going on that I didn't know about- i.e. short handed. They recognized this without my saying anything and comped us dessert. Overall, we had a wonderful evening.

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C
Los Angeles
16 reviews
Dined on April 11, 2019
Overall 5food 4service 4ambience 5

Birthday - return to this very special place. Patio view, happy birthday on menu, attentive service, and excellent pasta. Thanks!

Dondero's - Grand Hyatt Kauai
Responded 6 days ago

Aloha Marcia, we're so glad you had a great time dining with us for your birthday! Hope to see you again soon.

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OT
1 review
Dined on April 5, 2019
Overall 3food 3service 5ambience 5

The location is amazing, but the food wasn’t as good as we had hoped for. To be fair it could have been what we ordered. We have no plans of returning because there are better places to eat.

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HB
1 review
Dined on April 3, 2019
Overall 5food 5service 5ambience 5

Absolutely divine! Enjoyed an evening of the Chef's creations and had the best experience with the best view!

Dondero's - Grand Hyatt Kauai
Responded on April 12, 2019

Thank you Heather! We're thrilled you had such a great experience and hope to see you again soon.

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OT
New England
1 review
Dined on March 29, 2019
Overall 4food 4service 5ambience 5

It was ok, being a customer of Boston’s Italian north end I thought the food was not at the level I expected but the service and ambiance was very good

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DS
New York Area
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Loved our waiter, our table setting and incredible food ! It was the perfect ending to our Hawaii vacation.

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JN
Portland
11 reviews
Dined on March 23, 2019
Overall 4food 4service 5ambience 5

Last minute decidion to go out for Italian so I booked on Open Table. We had a bottle of Belle Glas and it went well with the Caprese Salad and our entree which was the Chef's Special - Dry Aged Ribeye with Beet Pasta. Homerun!

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OT
Milwaukee
4 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

By far the best meals we had while staying on Kauai were at Dondero’s. Conveniently for us as we were staying at the Grand Hyatt it was easy to plan when we would be eating there, we did 4 different times! We tried a few local places as well as the other offerings at the resort but none held a candle to this tropical Italian place.

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FB
Denver
5 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

This was the 2nd time we dined at Dondero’s. The first time was not good and I sent a suitable review. This time was perfect. Great service, accurate order, ate outside which greatly improved the ambiance. And ordered seafood (lobster pasta), which is clearly the chef’s strong suit.

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OT
Salt Lake City
2 reviews
Dined on March 20, 2019
Overall 1food 2service 1ambience 1

The restaurant is extremely outdated. Very surprising because the rest of the Hyatt is beautiful. Our server seemed rushed. Bad energy. You could tell she didn’t like her job. Didn’t really check on us after she rushed to take our order. Salads came out fast. It took another 45-50 minutes to get our meal. I had chicken piccata. Rubbery. Luke warm. Disappointed because you pay $200 for a meal and would like to get excellent service and good food for that price. Cancelled reservation at Tidepools because we don’t want another bad experience. We’ve really liked this Hyatt, just a bad experience at Dondero’s.

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SA
Toronto
1 review
Dined on March 20, 2019
Overall 3food 2service 2ambience 4

Appetizers were tasty and came out in reasonable time - delicious bread and caprese salad - awesome buratta. But overall service was very slow - had to track down waiter several times. Main course took over 30 mins after finishing apps to come out - very slow. Only ONE vegan option available - and was basically the same as my 10 year old's spaghetti marinara with some zucchini and broccolini mixed in. Some of the outside tables not protected by mosquito repellant flames - got eaten alive and had to ask to move in doors. Overall disappointing experience for a hyaat.

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N
Minneapolis
10 reviews
Dined on March 20, 2019
Overall 4food 5service 4ambience 4

It was nice to switch gears from Hawaiian food to Italian for a night. This fancy hotel restaurant has a lovely if odd (green, shell theme) interior. The house made pasta was excellent, as were the salads and wine by the glass. Prices extremely reasonable for the area. Lots of families with kids, but an adult atmosphere overall. Would be five stars except for a handful of minor service slip ups. Water glasses were empty for too long, and waiter didn't notice (though he did notice wine was empty and offered to sell more). Although we arrived on time (6:15), and the restaurant was maybe 20% occupied, we were asked to sit for about five minutes before being seated, as were most guests. Weird - I'm on time and my table is ready and you have two hostesses, but you make everyone wait? These little things aside, highly recommended for food quality, ambiance, and overall timing of dinner.

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LB
Los Angeles
1 review
Dined on March 20, 2019
Overall 5food 5service 5ambience 5

The food and service were spectacular! Our server, Alejandro made our meal unforgettable.

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FB
Denver
5 reviews
Dined on March 19, 2019
Overall 2food 2service 2ambience 2

1) arrived 10 mins early to have a drink and discovered there is no public bar. Had to sit in the lobby. Inferior environment to Tidepools which is comfortable, social etc
2) server ordered the wrong meal for my wife
3) I had what was called Veal Saltimbocca with Fondant potatoes
A) the veal itself was ok
B) there was insufficient prosciutto
C) there was insufficient sage
D) the sauce used was a salty Madeira which was far from legitimate

Overall, this was not even close to the taste of saltimbocca

Fondant potatoes are supposed to have a crispy exterior with a creamy interior. These were fundamentally halves of baked potatoes. Not Fondant at all.

Compared to Tidepools, this restaurant cannot hold a candle.. Hyatt should add a bar and redo the cuisine and perhaps replace the chef.

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OT
Kansas City
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Coco (Waiter) and Matt (Manager) were amazing, as was the food. Enjoyed the personal visit to the table by the Chef too!!

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g
New York Area
1 review
Dined on March 16, 2019
Overall 2food 1service 4ambience 4

Food wasn’t great, wine by the glass was awful, better glasses nearly tasteless for reds. Still very expensive. Sushi place, Stevenson’s library, next door at same hotel is much much better.

Avoid

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DV
San Francisco
2 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Beautiful and romantic restaurant with great food.

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BS
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Everything was great. Sat on the back patio and listened to the oceann waves. Seafood was excellent. Get the on site gown salad.

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RC
Las Vegas
3 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

This is my third time here. The staff are accommodating, polite, helpful. The food is crazy good. I had the homemade tortellini, stuffed with shrimp. The light sauce was great for dunking their delicious bread! The homemade gelato is so smooth and tasty. I would order the same meal again.

Dondero's - Grand Hyatt Kauai
Responded on March 19, 2019

Aloha Roxanne, Thank you so much for the kind words. We're delighted you had such a great experience with us again and we're looking forward to your next visit!

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SF
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

The service was great. Very friendly staff. The food was amazing! It came out in a timely manner and didn’t take too long. Beautiful atmosphere. Worth every penny!

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OT
San Francisco
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Great service.

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DR
New York Area
8 reviews
Dined on March 13, 2019
Overall 5food 5service 5ambience 5

Wonderful restaurant. Would recommend!!

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A
Hawaii
2 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

One word: Fantastic ♥️

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SL
Hawaii
12 reviews
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Great waiter and great food

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MA
Vancouver
15 reviews
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

Our last night on Kauai, and we wanted to celebrate our vacation there - Dondero’s was the perfect spot - great food, service and friendly atmosphere.

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OT
Charleston
2 reviews
Dined on February 26, 2019
Overall 3food 3service 5ambience 5

Food was okay overall. Appetizers and bread and dessert good, pasta dishes left a lot to be desired.

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M
Hawaii
5 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

The food was excellent! The service was great! The view is spectacular!

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OT
New York Area
1 review
Dined on February 21, 2019
Overall 5food 5service 4ambience 4

Great food and attentive personal service

Master Chef even served our meal

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OT
1 review
Dined on February 21, 2019
Overall 5food 5service 4ambience 5

The steak and scallops were scrumptious. My sister barely touched her Ceasar salad.

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CC
1 review
Dined on February 20, 2019
Overall 2food 2service 3ambience 5

Outdoor area is great but the food is very overpriced for what you get. One of our entrees wasn't well represented in the menu and was quite visually unappealing. When mentioned to waiter, our concerns didn't seem to concern him.

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S
Little Rock
16 reviews
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

We had dinner here twice during our stay on Kauai and both times were wonderful. The food is absolutely outstanding. The focaccia is the best I have ever had, And is served with a particularly tasty olive oil and roasted garlic. The fresh catch prepared with artichokes and potatoes and a white wine sauce was amazing, the cioppino and the lobster and crab linguini were both outstanding. And the caprese salad was very unique and so delicious as well as beautifully presented. Service was also excellent and both times we were seated at tables with a beautiful view. Highly recommend this place. It is expensive but worth every penny.

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OT
Hawaii
1 review
Dined on February 19, 2019
Overall 5food 5service 5ambience 3

Fabulous food. Our waiter was really fantastic and recommended the perfect choices for us. It was truly fantastic.

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OT
Boise
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

The fresh catch was fabulous!!

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LK
1 review
Dined on February 15, 2019
Overall 2food 3service 5ambience 5

My husband and I had dinner overlooking the outside. It was lovely but we were seated next to a family with 3 children. From the beginning to the very end of our dinner , they were really noisy.

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DM
Calgary
2 reviews
Dined on February 15, 2019
Overall 5food 4service 5ambience 5

Excellent restaurant in a very beautiful place with wonderful grounds.
Dondero's menu is very good and the wine selection is above average. I'd suggest a little more crab in the lobster/crab pasta dish.
Juan, our server, was excellent and could teach other servers the finer art of serving.

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TF
Hawaii
3 reviews
Dined on February 14, 2019
Overall 5food 3service 5ambience 5

The best waiter, hands down, in Kauai. JUAN. Make sure you ask for him! He made a "so so" dinner, perfection by his knowledge/care to customer and impeccable service!

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