Dockside Restaurant & Brewing Company

Disappointing.

Made a reso specifically for my mothers 61st birthday. Told them I was bringing a cake, and at NO TIME during my conversation with the receptionist did they 1) tell me external cakes could NOT be stored in the fridge and 2) that they WILL NOT serve the cake.

basic communication out the window. cake sat on the cement floor outside and melted.

absolutely nothing was done to ensure my mother felt 'special' on her birthday.

wouldnt waste my time or money on this place. total joke!!!!!!

My advice is to avoid this restaurant at all costs! The manager and hostess were rude and unhelpful, and I can honestly say this was one of the worst dining experiences in my life. Here is why. We arrived this morning just before opening to an empty restaurant and was told by an unfriendly and unhelpful hostess that they were fully booked for the day. Disappointed but curious, we searched on Opentable.ca and found plenty of tables available, so we made a reservation online and explained to the hostess that we were able to secure a table that way. Upon arriving at our table, we noticed it was in a more open area of the patio, so we requested for a table with more covering to lessen the wind impact on our dining experience. Hostess said no because the other tables were reserved, so we proceeded to sit down. Within minutes of ordering our food, the panel of the heat lamp dislodged and slammed into the ground with a loud bang while disconnecting the heat source. This happened 4 times in less than 20 minutes, and the service staff had to come over to fix the panel and reconnect the heat source each time. Coupled with the loud bang that startled us and the other diners in the area, this really disturbed our dining experience and after the service staff gave up on fixing it, we requested to change tables. Service staff had no authority to make this change, so the manager was called over. The manager explained that due to the COVID-19 provincial order, diners cannot switch tables after being seated. What a ridiculous interpretation of the provincial order, which was designed to prevent table hopping. Her explanation was clearly for the convenience of her team who wouldn’t be bothered to sanitize and set up the table. She goes on to say that we should have dressed more appropriately for dining in an outdoor setting (which we did) and should have asked for a specific table before being seated (which we did). Long story short, very disappointing and will never come back.

Not impressed with the service.

Celebrated our Anniversary over a lovely lunch on the cozy patio!

We loved dining at Dockside. Great outdoor seating!

Delicious! An amazing patio with an amazing view and amazing food and service. You will be pleased!

Patios is amazing however our server looks like he was too busy a bit grumpy, we did not have any follow up after our food arrive. service is average. Food is ok.

Delicious food, beautiful patio. Good place for COVID time dine out. It was a bit chilly in the beginning but they offered blankets later.

Had an amazing time. Staff was amazing and food was delicious

Great service!!

My only criticism was about the music....especially when Restaurant is full....
Keep music very low , and maybe in hall & washrooms only !!

It was difficult for our table to hear each other 🤔

Hadn’t been to the Dockside since before Covid (or BC!). Great varied menu (our friend is vegetarian, lots of choice for her) excellent service (unfortunately I can’t remember our waiter’s name, but he was very personable)
The food was excellent, we plan to meet for lunch there next month -

Great food. Perfect view and excellent service. Can’t beat the location

Excellent in every respect minus a minor malfunction with their debit machines they should look into. Otherwise Highly recommended.

Great service and good food

We had the avacado toast and the breakfast bowl. All were of excellent taste and quality

Always love our breakfasts at Dockside. The staff is warm & welcoming.

AMAZING VIEWS, SUPERB SERVICE! They have covid-19 protocols in place too which made us feel safe and secured.

Birthday brunch

Amazing service. We had Brunch and French Toast was the best.

Everything was excellent, but pricey. As is everything in Vancouver. Serice is always impeccable.

Had an amazing date night, Patrick our server was awesome, definitely be going back

Went for Dine-Out Vancouver. We really enjoyed the meal. Looking forward to returning in the summer to check out the patio.

Very nice view,the food was okay, and enjoyed the customer service, the should improve the menu, not much choices on the menu.but other than that amazing restaurant. My wife loved it.

Very good service, tables well spaced, we all enjoyed our meals - our server and your bar tender were very kind to split the wine :).

We will be bak.
M

Dinner was great, as usual. One of our favorite restaurants in town. Unmatched view and food always consistently great. Always happy to support local.

Great food, great place, nice atmosphere. Recommended!

The food was all fabulous, our server was friendly and professional, the decor and overall ambiance just wonderful!
I would select a different playlist however, for a completely perfect dining experience, perhaps something like lounge music or soft jazz.

Jules was exceptional. Would go back again with my wife.

Both appy and main courses wew like warm a d uninspired.

Excellent service from our experienced server. We felt relaxed, as tables were very well spaced and staff observed safety protocols at all times. Our food was attractively plated and tasty.

The restaurant was well set up to deal with Covid requirements. Felt very safe and would recommend this place to others.

We very much enjoyed the “Dine Out Vancouver” three course dinner menu. Not terribly surprisingly, prices on the wine lust vary from moderate to expensive, so it is important to be selective. Overall, a great success - even a full moon was out, over the east end of False Creek.

You are doing a great job!
Nice location and atmosphere!

The food, wine, and service were all absolutely stellar. Highly recommend.

service and food was exceptional, as always. for years our go-to place for lunch or dinner, small or large gatherings. thx to Jules and Patrick this time.

My wife and I had reservations at Dockside for our first wedding anniversary. No need to wait around because parking was available. All staff employees were welcoming and shared smiles big enough that I can see through their face masks. The food from our starters to main finish off with dessert was enjoyable. Definitely recommend it to anyone looking for a fine dining restaurant.

Excellent food. Excellent service. Good price. Nice view looking at downtown city centre

Can’t beat the location! The dessert was amazing and the staff were friendly and did a great job. Can’t wait for patio season!

The waiter Patrick was really friendly and attentive, he serves with a great attitude. Wish all server learn from him .

Food was good value, always nice ambiance, service was good. Coffee was terrible.