First off the food was amazing!!
BUT The valet lost our car!!!!!! Total scam! Last night my 2 girlfriends and I went to dinner at diplomat prime the great steakhouse located inside the diplomat hotel. We valeted the car, after dinner the valet "lost" the car for 1 hour. At first they had no idea where our car was, they had 6 staff members working on a slow Tuesday night. The staff was sketchy and scary. At first they made us feel like the car was stolen or as if someone was messing around with our car- stealing parts or even joy riding our Porsche Macan. 45 mins later we felt like this was a kidnapping situation Bc the staff asked all 3 of us girls to go with them far away into the garage Bc they said the key was out of battery and that they could not open the car door so they needed all 3 of us to help them inside the garage. We told them no we are not going anywhere and that I'm calling the cops. We went into the lobby to report to hotel which said the valet is a outside company. Us girls were walking around trying to speak with management and waiting inside and outside of lobby - everywhere we went one of the valet guys was secretly following us and was eavesdropping. The cops said a police officer was on the way. While I'm on the phone with the non emergency police department about 15 mins into the phone call - valet pulled our car up to us.
Very scary very sketchy- felt like they wanted to hurt us or something worse.
I'm filing a report with the local police today.
Everyone needs to watch out for this scummy valet company.
Everything was spectacular and delicious. The attention to detail was noticeable. Funny story, my gf dropped a scallop when transferring to my plate and the waiter rushed over quickly to collect if off the ground and told us he'd bring us another. He brought us a single garnished scallop to replace the fallen soldier. Top notch.
$160 tomahawk was over priced, a bit too munch fat and not 40 oz. of meat.
Everything was small and overpriced and tasted “ok”, not great and surely not excellent.
The service was excellent. The salmon, poached lobster and the sirloin steak were cooked to perfection. Expensive but worth the price for a fine dining experience.
Yes, the meal and service was fantastic..... but equally expensive. No complaints.
Service and food very good, AC so cold we were freezing!
Outstanding food and service. One of the best restaurants I have dined in. Not only a great steak house but truly the best octopus and salad I have ever had. Awesome dining experience.
Service Gents not very attentive to tables.
Excellent food and service- beautiful room- all was great.. Would return
All good -enjoyed everything
Absolutely an amazing experience
Staff had very little knowledge on their wine. The tomahawk steak for two was way too salty. We were still charged for the steak despite being horribly cooked. Will not return.
The room is cozy and beautiful. The waiter and busboy were both very nice. The wine list was good. The salad was good. The lobster appetizer and crabmeat appetizers were incredibly tiny and ridiculously expensive. Very very disappointing. The steak was outstanding as was the salmon, mushrooms and hot bread. It is very expensive but worth it for special occasion.
Food was excellent but service was subpar. Waiter wasn’t attentive and felt as if he was rushing us out by telling us if we didn’t order our main when we ordered our appetizer it will take 45 minutes or longer. We didn’t order our main and when we did you can bet it didn’t take 45 minutes. Waiter just trying to turnover the table. Once we received our mains our waiter was MIA and took ages to get our bill. The included gratuity for all party sizes is also a turnoff. When you order a $200 bottle of wine and an 18% tip is automatically added it’s unfair especially since the service was not great.
Top notch! Will be back for sure
I hesitate to say this was a bad experience as it wasn’t. It’s just severely overpriced and drinks come slow, maybe the waiter needed help? He was for sure a nice guy. All in all at these prices you should have triple a plus Experience. Not to mention the portions were very small.
On a fantastic note I will say the hostess(Allison) might be the saving grace to this establishment. She was so nice to myself and my dad and I only wished I could have hung out with her all night. A word to prime.....DONT LOSE ALLISON!!!
Diego was a wonderful server! Food and wine list were great!
Diplomat Prime is, in my opinion, the best steakhouse in the Miami - Fort Lauderdale area.
Steak was superb, as was the service
The food was upscale
Limited menu for New Year's Eve. Food was good, despite the small portions. Certainly not worth $500. That was only for food and two glasses of champagne.
New Year eve
Excellent service and excellent food!
Knowledgeable servers were very helpful and willing to accommodate my food allergies.
Excellent...food and service were 1st class
We have eaten here two nights in row! We loved it so much we wanted our friend to be able to experience it as well. Steak is top notch we had aged prime rib the first night it was perfect and everything you would want in a good steak. The second night we all had the Waygu it was decadent and melted in your mouth really good! The manager Michael was attentive and really represented the restaurant very well!
Outstanding service and steaks comparable to the NY steakhouses, a surprisingly fabulous Christmas dinner with a cameo from Santa himself.
Great service. The filet mignon was excellent. Perfectly cooked. Will be back.
Although prices are a little steep, noshing at Prime is totally worth it.
Have been here many times over many years and still my go to place for steak. The sides esp. the melange of mushrooms are equally delicious. The service, wine and intimite space complete the dining experience.
Your waiters need to be trained in the etiquette of serving.
Also to listen to the customer on how the like there food cooked
Poor service, value and food. Not worth a steak house experience
Fantastic waygu beef. It was probably the best steak I have ever had. It was prepared perfectly. It was truly tender served at the proper temperature. The wedge salad was great and the steak fries fried in duck fat were ultra. David was an impeccable server and Daisy was a trip. Worth the price and the drive from Tampa.
Absolutely perfect dinner.
Food and service were good
Although unfortunately this fine restaurant
Shouldn’t be young children’s friendly .
Delightful dining experience. So many great choices on menu!
The staff was wonderful and the service was above par. Food was incredible!
The bread is good. Most wines are over 3x retail. The menu is very limited. The crab meat cocktail $21 is poor. They don’t even have a baked potato. Mashed potatoes were fair. Shell steak was good. A brandy Alexander was $21. The restaurant is grossly overpriced. They add the tip on; so look at your bill. The hostess was very pleasant.
Food, service, and ambiance were all 10/10. Top steakhouse in the area, no question. We went on a Monday night and it was quiet and just short of busy. The octopus starter was memorable and the steaks were spectacular. Service was attentive without getting in the way of an intimate dinner. Rarely do we talk about a meal the next day, or the day after that. But we did after this meal. I had leftovers and made a steak sandwich the next day that was world-class. We'll be back.
Good meal. Overpriced for what you get...
Huge dissapointment. One of the worst steaks I’ve had in awhile. Overpriced, horrible service and limited menu. This place has really gone downhill.