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Diners' Choice: Best Service restaurants in Grand Rapids / Western Michigan

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OpenTable
Updated July 05, 2024

Looking for restaurants with the best service in Grand Rapids / Western Michigan? You’re in the right place. Each month, OpenTable analyzes nearly 2 million global diner reviews from the past four months. We sort the results by location and category to help you discover new favorite restaurants. It's a great partnership: you reserve, eat, and review. We listen...and deliver the results for all to benefit. Enjoy!


A photo of CBK restaurant
4.6
4.6 (628)
$30 and under
American
Wayland
About the restaurant
CBK - Craft Bar Kitchen - is our modern take on traditional pub fare. The menus mix some of the freshest local ingredients while seasonally inspired menus highlight our chef’s culinary expertise. Come join the fun and excitement as we make CBK the ultimate place to meet with friends and family while enjoying your night on the town at Gun Lake Casino.

While here, help yourself to some of the best locally crafted beer at our CBK Beer Wall! Enjoy up to 40 self-serve beers as you sample our vast offerings.

In the summer, enjoy our outdoor patio with fireplace and patio games. In the winter, make your reservations for our heated igloos for you and up to 6 others in our newly added amenity.

For parties larger than 8, please call Guest Relations at (269) 792-7777

Top review
Bennyvip
Dined on Jul 5, 2024
We have always have enjoyed the food if we’re lucky enough to have items we thoroughly so like. So often items are offered and before you know it they disappear and are no longer available. Notice that items are going to be removed would be great. So you could enjoy them one last time. Our service person Barb is the real reason we keep returning. She does an outstanding job making sure all our needs are met. Starting with a warm smile and welcome. Other restaurants could use some Barbs. Thank you Barb !
A photo of Bowdies Chophouse - Lansing restaurant
4.9
4.9 (1380)
$31 to $50
Steakhouse
Lansing
About the restaurant
Quaint, and cozy chophouse located down town Lansing across from the convention center. We feature prime steaks, gourmet cocktails, and a delicious wine list! Due to the size of the restaurant reservations are recommended!
Top review
AlexB
Dined 4 days ago
For a night out, Bowdie's is my preferred spot in Lansing for fine dining. Pretty much the go-to location if you are looking for quality cocktails and good food.
A photo of Bowdies Chophouse - Saugatuck restaurant
4.8
4.8 (2615)
$31 to $50
Steakhouse
Saugatuck
About the restaurant
Welcome to Bowdies Chophouse - Saugatuck, serving 100% U S D A Prime, 28 day dry aged meat! We look forward to serving you soon! We can accommodate parties of 6 or less. Parties of more than 6 will be sat separately, and not all seats are handicap accessible.
Top review
richk
Dined 2 days ago
Our waiter was just awesome. Very knowledgeable and told us the best way to order things. Outstanding evening with friends!
A photo of Matchbox Diner and Drinks restaurant
4.9
4.9 (87)
$30 and under
American
Grand Rapids
About the restaurant
Matchbox Diner & Drinks is a neighborhood restaurant located in the heart of Eastown in Grand Rapids, Michigan. Our modern diner and delicatessen features breakfast all-day, mile-high deli sandwiches, burgers, comfort food, delicious dinners, and a full bar. Matchbox Diner & Drinks is meant to be an extension of our home and our family, so expect good food and good people all year round.
Top review
LaurelDvip
Dined on May 17, 2024
Great food, excellent service, family run, family friendly environment. East town gem, a weekly staple for us. 
A photo of Divani restaurant
4.9
4.9 (998)
$31 to $50
Contemporary American
Grand Rapids
About the restaurant
Divani, locally owned, features an intimate & sexy big city ambience in the heart of downtown Grand Rapids. Our staff will greet you with an enthusiastic smile, extensive product knowledge and attentive service. Divani will seduce your senses through our scratch kitchen featuring globally inspired Chef driven menus, hand-crafted cocktails, an extensive liquor collection, an award-winning wine list and a global beer selection featuring local draughts. Private events and custom menus are available in any of our unique rooms for parties up to 160 guests. Contact wendy@divanigr.com for custom menus and more details or visit our website at www.divanigr.com.
Top review
OpenTable Diner
Dined 5 days ago
Fabulous as always. Romantic dinner with great ambience, cocktail, food and service. Can't wait to return.
A photo of Coast 236 Restaurant & Bar restaurant
4.9
4.9 (1137)
$50 and over
Contemporary American
Saugatuck
About the restaurant
Coast 236 takes reservations for tables of 1-6 guests only. Sorry, service animals only.

TABLES CAN ONLY BE HELD FOR 15 MINUTES FROM ORIGINAL RESERVATION TIME.

Every coastline brings with it an air of freshness and wonder, an inspiration in every ebb and flow. Coasts can be recognizable and new … predictably unpredictable in a way that can surprise or delight. But no matter the geography, there is a familiarity and a connection. At Coast 236, the rhythm of familiarity and freshness is our inspiration. Sourcing meaningful ingredients from water and land, we passionately craft approachable coastal inspired fare with unexpected details.

Top review
Soarhivip
Dined 1 day ago
Excellent service and the ambience was incredible.
A photo of Bowdies Chophouse - Grand Rapids restaurant
4.8
4.8 (1339)
$50 and over
Steakhouse
Grand Rapids
About the restaurant
The newest Bowdie's Chophouse in Grand Rapids featuring the highest quality food, a creative bar and an amazing atmosphere.

Outdoor dining is available upon request, but is limited and not guaranteed.

Thank you!

Top review
ThomasR
Dined 1 day ago
The steak was outstanding and our server was terrific
A photo of Crazy Horse Steakhouse and Saloon restaurant
4.7
4.7 (489)
$30 and under
Steak
Holland
About the restaurant
Crazy Horse Steakhouse and Saloon in Holland, Michigan has received the "Best of Michigan" award for 18 years in a row now. While it's obviously a steakhouse, there is so much more at Crazy Horse Steakhouse and Saloon to enjoy. For nearly 25 years, the menu here has also featured ribs, sweet marinated chicken and lots of seafood options.

There are some great sandwiches and burgers at Crazy Horse Steakhouse and Saloon, too. The bacon cheddar burger, boot kicken' bleu burger and Zeek's classic burger are just three specialties worth considering. If you like barbecue, try the big pig. You'll get a plate of slow-cooked pork barbecue piled high on a home-style bun.

Top review
OpenTable Diner
Dined on Jul 9, 2024
Our waitress was delightful! A terrific asset to this great restaurant!!!
A photo of Leo's restaurant
4.9
4.9 (3379)
$31 to $50
Seafood
Grand Rapids
About the restaurant
Leo’s is the premier dining destination for exquisite seafood, classic cuisine, decadent desserts, and a world-class wine list. Located in the heart of downtown Grand Rapids, Michigan since 2004, Leo’s has stayed committed to always sourcing fresh quality ingredients and delivering an extraordinary experience to each and every guest.

The dining room at Leo’s offers a sense of style and sophistication in an inviting and elegant setting. A distinctive feature of Leo’s is our bar and lounge area that boasts floor to ceiling windows and a lively, more casual environment from which to enjoy our extensive variety of curated wines, carefully crafted cocktails, and local craft beers.

Whether you are having a casual lunch with friends, celebrating a special occasion, having a business meeting, or a large event, Leo's is the best spot in Grand Rapids for elegant dining and superior service.

Top review
OpenTable Diner
Dined 2 days ago
Leo’s was fantastic!! Ty was a great server! Never disappointed when dining there!
A photo of J. Paul's Dining Room @ The Kirby restaurant
4.8
4.8 (457)
$31 to $50
American
Saugatuck
About the restaurant
Set in a historic 19th-century Victorian, once-turned-local hospital. Now a vibrantly restored dining atmosphere, a wonderfully appointed Bed and Breakfast.

The Kirby Hotel & J. Paul's Dining Room features a fresh, bright menu with something for everyone's taste and price point. Carefully crafted cocktails, an array of award-winning wines, and a culinarily modern, yet classical take on food await your evening. Given multiple awards for its outstanding dining and service.

The staff and Chef LaBelle give a friendly and personable approach to your dining experience. Fresh Locally sourced products are used at their prime. The Prime-aged Prime Rib and Duck dishes are signatures, there are always fresh fish and seafood options as well as vegan and vegetarian options. We cater to all dietary needs.

In the summertime, we offer outdoor seating on our wrap-around porch or our beautifully landscaped back deck overlooking a large pond with a fountain with often-seen wildlife

Top review
Gadzoo
Dined 5 days ago
Great food. Sat outside on the porch on a beautiful summer evening.
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