Dick's Last Resort - Gatlinburg
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I know you pay for the "experience" and the servers were fun, but the food is terrible and ridiculously overpriced. Pay less for good food and just ask the server to mess with you. Bring your own silly hat.
I was very pleased with being able to make a reservation online and everything worked out great! Especially being Labor Day weekend.
them bois roasted me hard
The environment was different, definitely not something you would experience at any other restaurant so the service will be fun to share with others. However, I wasn’t satisfied with the food. My steak had a strange taste and my asparagus seemed like it wasn’t cooked at all. My husband got the seafood platter which he also wasn’t thrilled about. Thanks for the experience.
Server was awful and manager was worse. Will never go back or recommend
Community style seating. Do not get your own table.
Expected bad service obviously but not in the way we received. Food was late, cold, expensive, and not good overall. Our waitress never gave us a show, she just hid in the back the entire time, wouldn’t go back and wouldn’t want anyone to go to this location. We ended up going to a whole different restaurant after going to this one. The manager was nice and handled things to the best of his ability. But Overall not worth my money 0/10
Sadly, the food and value for the dollar was poor. That being said, our waitress (Jezmine) was great. She dealt out the abuse as well as taking quite the dose that we reciprocated with ...
Worth going to once, but will probably not return to any of their locations.
I like the concept, but the excitement from our waitress was not there. We had 25 people and it was not what we expected.
I visited Gatlinburg Tn. And had heard I would have fun at Dicks .. and sure enough I most certainly had a blast..
Waiter was awesome!!
I guess I was expecting something more. I might as well have gone to Applebees. At least my food would have been half the price. We didnt get the "dicks" experience at all. The only rude playfulness was when the waitress tossed the straws on our table and then right before we left we were finally given hats. After waiting forever for our appetizer the waitress came back to tell us they didnt even have it. I received the wrong meal, (crablegs instead of crabcakes, no biggie) I just ate them anyways because at that point I was starving and but we were never offered drink refills and I sure could have used an extra beer after eating butter covered seafood. I watched the other tables receive a much more "dicks appropriate " experience from a different waiter so maybe it could be fixed with a staff adjustment or maybe it was just an off day for her. I was just bumbed that we paid over almost $150 for an experience we didnt receive.
The restaurant is open seating, so you may sit with random strangers. Fun atmosphere. Expect rude remarks, and distasteful service on purpose. I get it. The night we were there it took an extremely long time for our food to come out. I think much longer than even planned on the servers part. Can be inappropriate adult humor. A woman at the next table did leave based on the comment on her chef's hat. Each patron gets a hat with a vulgar based message, if you can't handle getting dished at, not the place for you.
I was expecting a better interaction from our server. My fiancé and I were out of town and had date night and was expecting some laughter. Other than writing on our hats there was no interaction. Highly disappointed and may not come back.
Food was barely edible, had to ask for hats. Overall not a good experience and I would never recommend.
Everything was just as expected. This was our first visit to a Dick’s and it did not disappoint. It definitely lived up to its reputation. We had lots of laughs and the food was better than we expected it to be. We will visit again!
While I understand the theme is to be rude and fun with customers I believe there needs to be a line to be drawn. We were seated with another family which is perfectly fine. I heard the girl with us order the same thing I did. She ordered the Nashville hot chicken but extra hot and wanted to change her side of slaw to an alternative. Well when it came out I tried to bring this to the waiters attention who immediately was rude and handed me the chicken with no slaw and it was way to hot for my palette. While eating we over heard the girl complain about her chicken not being hot.
We loved the atmosphere however it was our sons birthday and they never recognized him, our food did not come as ordered and we never received our hats. For the price I expected better service.
I went there a few years ago and loved this. It’s great if you don’t mind some sarcasm and have a good sense of humor. Unfortunately, this time we had a new waitress and she said that four people had called in. Our service was extremely slow, we had an extremely rowdy group of people right next to us and they seemed to be getting all the attention. They sat us with strangers who were disgruntled already when we got there which didn’t help. We were finished eating when they finally brought our hats, which we had to ask for. Then we waited for a half hour for our check. Never got my water and was never asked if I wanted another drink. Food was much better than expected though. I was just so excited to share the experience with the family and my daughter and I had talked it up and it was very disappointing to say the least. I would go to another Dick’s but this experience left a lot to be desired.
The food was great and our server was phenomenal. It was the first time I have been to Dick's Last Resort and it was an experience I will never forget.
You go to Dick's knowing what experience you are going to get... purposeful and intentional rude service. That's a huge part of the gimmick. And it is the experience that my kids wanted having been to Dick's before. It's almost comical to say this, but our waitress wasn't rude, rather extremely nice and courteous. I know, odd to complain about having a waitress that is courteous and friendly, however when you pay for a certain experience, that's what you want to get... especially our kids.
To be fair, it was our waitresses 2nd day on the job. So she may not have yet mastered how to treat customers in a fun, yet disrespectful way. That said, she also forgot to make the paper hats for us (again, something our kids were excited about) and she came to our table 3-4 times to clarify what we ordered (we didn't order anything unique).
All that said, I can forgive a new employee as it takes times to 'learn the ropes'. What I can't forgive is that, after ordering a beer on the menu, I was told 10 minutes later that they ran out of that beer. And when I ordered a different beer, recommended by the staff, they didn't tell me that it was one that would cost $10 because it came with a Dick's mug. Ironically, the mug I was given read 'Dick's Myrtle Beach'... we were in Gatlinburg. In my mind, these are more egregious because they are failures of the restaurant.
Unfortunately, the experience was so poor that our kids don't want to go again. Sad, because it was an annual tradition for our family.
The food was flavorless. The experience wasn’t what we were expecting at all. The waitress was attentive, but not rude.
When going to Dicks it is expected to have what I consider entertainment in a odd insulting kind of way. Our waiter was nothing like that, it was like he fell off the sweet train. We didn’t get the signature white hat of shame or any of that. Over all very disappointed. It was a girls weekend get away and we thought it would be funny to go, instead we got a dirty environment with decent food. Many other places there in Gatlinburg we now wish we had gone to.
I wanted to love this place... our waiters were wonderful. But the food....yikes. I will say I somewhat enjoyed the pickle chips, they were soggy and cold, but I’m really annoyed thatwe paid 100$ for that to be the only FAIR tasting item we ordered.
Waiter was not much fun. Didn’t really rip on anyone or do anything funny. He thought throwing menus on the table was all he needed to do to entertain. He sure didn’t mind asking for a large tip several times though.
Service was awful. Not brought wait staff. Never got our hats made for the table which is the main reason for going. No excuse and no apology. Unacceptable. And they have us a second round of drinks acting as if it was complimentary (because we did not ask for it) and they charged us. Will not be back again.
Awesome - waiter made it a lot of fun! Our first visit - we will be back.
It was fun, but I wouldn't recommend the dinner. Maybe apps and drinks. My food was bland and my daughters steak was burnt.
I understand that the servers are supposed to be sarcastic and funny but it was completely over the top. People were throwing napkins and straws on top of our food, and the waitress was nasty!. Even if I overlooked her inappropriate comments, she was a terrible server. (I.e. - never refilled our drinks). The final straw was when she wrote something so vulgar on our 9-year-olds paper hat that we couldn’t explain what it meant. In summary, I will never visit under Dick’s Last Resort - expensive food, poor quality and terrible service.
Overall just ok, not as fun as expected. Food was average
The service was terrible, which in this case is good! The waitress was hilariously rude. She did disappear for a while, so we were there much longer than anticipated. The food was okay- which for the price was a bit disappointing. However, you don’t go to Dick’s for the food, you go for the experience- and this was an awesome experience!
The place was so busy you barely saw your waiter for refills or even to request silverware. It’s a fun place. Food was mediocre at best.
Hippie was our server and he was awesome!!! We will definitely be back!
I totally understand the atmosphere and the vibe in this place. I was fine with the sarcasm. But the service was painfully slow. The food wasn’t good. The place was dirty. I’m sure it was dirtier than we could really see because of all the paper all over the floor. The bathrooms were dirty too. I would not go back here.
Made reservations online 2 hours on advance for 230. Arrived at 220, waited until 3, went across the street to bubba gumps, got seated immediately. both restaurants were equally full and busy
I understand that the servers are supposed to be sarcastic and rude, but they aren't exempt from doing their job...We had no silverware and couldn't get our waitresses attention long enough to get any. She saw that we had a coupon for a free appetizer and informed us that we could only choose room two options yet when we got our bill she didn't subtract the coupon and then argued with us when we tried to get her to take it off, saying it was too late that she had swiped our card and said she didn't know about the coupon. Food was ok, but my friends steak was so tough she needed a chainsaw to cut it...Terrible...
We thought is very very dirty and the food was less than mediocre. Waiter was pretty boring for an experience at Dicks. I understand know why it was so easy to get a reservation at open table. I would not recommend this restaurant.
The food was great, the service, as expected was offensive which was the whole point! It was a great evening for my wife and I!
Probably one of worst meals I ever had & the most I ever spent. My daughter came here for her birthday & was not acknowledged like other guests with birthdays.