The food wasn't as good as when they first opened. THEY Must Changed cooks. And also, I enjoyed coming to this restaurant because they had A whole lobster on the menu. Now it is gone. Sad sad sad
I came to this restaurant with my family and had a horrible experience!!!! I ordered the fried double lobster tails and received 1 & 1/2 lobster tails. After mentioning this to the waitress I was asked to provide the 1/2 lobster to the manager, Sean that he picked up with his hands and walked off with. The waitress also asked me to return an extra side of vegetables that was given for free before the lobster tail was returned. The waitress attempted to walk to the table with the fried lobster tail replacement, however, the waitress proceeded to the manager, Sean first to show him that the new lobster tail was 1/2 as the first one was. The waitress attempted to provide me with the 1/2 lobster tail and explained that she wanted Sean to witness that the new lobster tail was the first same size as the one I sent back (in Sean's hands) previously. The waitress informed me that Sean said it was okay to serve me another 1/2 lobster tail and will bring another at no charge. I declined the 1/2 lobster tail because I'm furious at this point. How do you walk someone's food across the whole restaurant for inspection and carry it back to the customer????? How unprofessional, disrespectful, and disgusting is that? After voicing my concerns with Sean I was actually charged for a meal $9 less and was never offered a substitution or any resolution. This was my second time visiting this restaurant and will never return. I definitely would not recommend anyone to dine there as the waitress and manager, Sean provided horrible customer service!!!!!
Excellent meal, wish the wine list was larger, but overall very good
The food was excellent, I can't say that about anything else there. The service was horrible. We had to grab the wait staff for everything we got. We had reservations but were not seated until 20 minutes past the reservation. No one ask if we would like beverages, we had to ask. When I ask about about bread, I was told it wasn't ready. When the bread came, I had to ask for bread plates. The waitress brought us saucers, not plates. After 45 minutes of waiting for our food, I ask when our food was coming. She said it shouldn't be more than 20 minutes but she would check. 5 minutes later, a waiter brought our lukewarm food. It's so sad, because the taste of the food was good. I just wonder about the preparation.
One other thing, there was not toilet paper in the lady's room. My friend ask for paper and was supplied with paper napkins. An hour after, women were still requesting toilet paper. When I went in they had locked one stall and there was paper in the open stall.
We sat there for over an hour and a half and our food still had not come out. It took a half hour to get our drinks. We left without eating because we would have been late to our concert. Very understaffed- many of the tables left without eating.
No waiting, nice atmosphere. Great options on menu from super healthy grilled to super tasty fried. I'm picky about some things and the food was served straight from the kitchen - freshly prepared and hot. We had shrimp cocktail large shrimp freshly boiled and delicious. Cornflake breaded grouper and bacon wrapped scallops. Both cooked to perfection served hot with delicious side sauce. Nicely done DSM!
The food was good and our waitress tried very hard. Some restaurant basics were lacking. My reservation was at 12 noon. I arrive at 5 to 12 and the door was locked. I called and they refused to open the door until exactly 12!
I asked about parking- told, you can park across the street but you have to pay. There was no valet and no designated parking for the restaurant.
We were the only diners in the restaurant for at least an hour. It was pretty empty the entire time that we were there.
The wine list was limited. The waitress do not know how to open the bottle. She did not know how to pour it. It was brought out in a clear plastic container, not in an ice bucket as expected. They did not keep the cork and they had to find one from a bottle of red wine to re-cork it. I was not told that I could take what was left over with us. I was told by another diner and had to ask to have that done.
We had to ask for plates for our appetizers as she wanted us to use our bread plates. We asked for bread & we were told that it wa $3.00 extra if we wanted it - not per person, total.
The ads were beautiful & the food was good.
But the lack of general restaurant experience is obvious from the first encounter. If the restaurant wants to attract tourists and experienced locals, they need to significantly improve the overall restaurant experience and upgrade their wine and beverage offerings. They could start by opening the door when a guest with reservations calls. Dining should be treated as an overall experience, not just a come and get food opportunity.
The Sunday brunch at the Detroit Seafood Market (DSM) was a hit with me and my wife on August 28th. This was our first time having brunch at DSM and we were not disappointed! It was a perfect way to cap off the weekend of festivities celebrating her birthday. Thanks again! The food and the service were excellent. My only request is to Open Table, PLEASE change the reservation hours to reflect that DSM opens at Noon on Sunday, not 11 am.
Good place, Great food... a little noisy...
When I got there, I was told there was no reservation set for me and my husband. We were able to be seated though. After waiting for my husband to park we ordered. Food was delicious except it took us over an hour to get our food. All in all, its a nice place just took for ever to get my food.