Dakotas Prime Steak & Chop House - Tyler

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1. M

   Melissad

   1 review

   1.0

   1 review

   Dined on January 21, 2023

   overall1food3service1ambience4

   To be completely honest....not happy at all. The evening shift manager should definitely seek further training. There is a certain service to be expected with a 300 dollar dinner. They were extremely busy which is to be expected. I made a reservation for my husband's bday. I asked for them to bring him a dessert with happy bday written in chocolate. That never happened. The waiter was never informed. I'm not sure if thats the host or how that process works. We never got our bread so after our appetizers we realized everyone else had bread and asked for ours. It took about an hour to get our food. Which again it's busy so we understand. We ordered a steak with the oscar steak topping. We got the steak but not the topping so we asked our waiter and he apologized and put in the order. About 20 min later he says it's still cooking. We say its ok we know your busy. Then the waiter comes back which at that time we have finished our food. He says he's sorry he dropped it. He offers us a free dessert. Which I thought was going to be my special request but he forgot. So then we ask for a to go box for the dessert and about 15 min later nothing so we just leave. The waiter obviously had a bad night. But besides that the lack of communication in this restaurant between all parties even the chef, is not up to par. I call the manager after our experience and he first says this is not a good time....I tell him I'm sorry I was just there and need to discuss my experience with you. I tell him what happened and he says yea were busy what...do you want like a small gift card? No actually I dont...the worst 300 dollars we have ever spent. And we have made some pretty bad decisions with mo ey in our lifetime.

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2. OT

   OpenTable Diner

   East Texas

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   Our service was wonderful and our meal was delicious

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3. SR

   SuzieR

   East Texas

   12 reviews

   5.0

   12 reviews

   Dined on January 18, 2023

   overall5food5service5ambience5

   Birthday lunch for a friend.

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 18, 2023

   overall5food5service5ambience5

   We loved it !! The food was amazing our waiter was awesome we will definitely recommend and be coming back to this location!

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5. LW

   LaurieW

   East Texas

   4 reviews

   4.0

   4 reviews

   Dined on January 1, 2023

   overall4food5service4ambience3

   It was new years eve, so my expectations were a little lower. The experience was better than that I thought it would be. The food was outstanding, the service was very good. The ambiance is not great for fine dining in my opinion. The tables are very close together I am always amazed that the wait staff aren't crashing into each other. The noise level is very high, so that the 4 of us had a hard time hearing each other. We chose Dakotas because we had a gift card, it is usually not my first choice due to the noise and previous experience with cold food, wrong food orders. However, I'll give it another try based on this experience.

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6. RW

   RosalynW

   1 review

   2.0

   1 review

   Dined on December 31, 2022

   overall2food1service4ambience5

   I was not happy with my meal. I did send it back and was able to get full on bread and veggies only. Was totally disappointing as I order this regularly and could tell right away it was NOT right. I did inquire if there was a new chef and sure enough yes. I am definitely thinking of trying a new spot for what use to be my favorite filet in town.

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7. LR

   LindaR

   1 review

   5.0

   1 review

   Dined on December 31, 2022

   overall5food4service5ambience4

   We have had the pleasure of eating on a number of occasions at Dakota's. This particular time, we had the most wonderful waitress. Her name was Gabby and she was very attentive and efficient. My only complaint was the wedge salad. I was the only one in our party to have it. All the other salads were green and fresh. Mine was white and rusty lettuce smothered in bleu cheese dressing. Steaks, potatoes and asparagus were great.

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8. OT

   OpenTable Diner

   Dallas

   1 review

   1.0

   1 review

   Dined on December 31, 2022

   overall1food2service3ambience3

   We decided to try the stuff crab mushrooms as an appetizer. They came out cold to the touch and ice cold in the middle. We change to the crab cake which did come out hot. On the main coarse, my mashed potatoes were cold and my wife’s baked potato also came out cold. Steaks were cooked to the correct temperature but were extremely tough. Another disappointment was the menu has been scaled back. The usual steaks and the signature twice baked potato weren’t available. This has been one of our favorite spots to eat but this trip was a major disappointment.

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9. DC

   DarC

   East Texas

   1 review

   2.0

   1 review

   Dined on December 30, 2022

   overall2food1service4ambience3

   First the new Exec Chef took the Scallops off the menu. They were one to the reasons we went to Dakota's. I ordered the Lamb chops the were full off fat and so tuff. I should have complained, but felt it wasn't the time. Here's where I am complaining!!! I am no longer impressed with Dakota's and don't know if I will return. Let me know when you have a new Executive Chef?

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10. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Great server Gabby! Great food. Sides are a bit pricey.

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11. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    Stopped in for lunch when we saw they were open. Have been there a couple of times before for special occasions.

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12. EA

    EdwinA

    Dallas

    6 reviews

    vip
    5.0

    6 reviews

    Dined on December 26, 2022

    overall5food5service4ambience5

    I placed a last minute reservation for 12 and surprisingly they were able to accommodate us all at a single table. Food was great as always.

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13. JS

    JimS

    Denver

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food5service5ambience4

    Olivia, our server, was great. Meat was exceptional. Though, it is a little silly at these meal prices to charge $10 extra if you want a vegetable in addition to the obligatory mashed potatoes.

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14. RM

    RobertM

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    Wonderful experience. We will be back. Wonderful place to celebrate our anniversary

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15. DF

    DonF

    Austin

    1 review

    2.0

    1 review

    Dined on December 20, 2022

    overall2food2service1ambience5

    Positives: 1) Appetizer was delicious. 2) Steak was awesome. 3) Waiter comped our dessert. 3) Ambience was good. Negatives: 1) No bread was served until we asked for it; waiter forgot. 2) Waiter also forgot the salads we ordered. 3) Waiter said he’d bring a steak knife; he forgot. 4) Salmon was dry. 5) Waiter broke my wine glass while clearing our plates; glass still had wine in it and spilled. He didn’t offer to replace it. Based on our previous wonderful experience with Dakotas, we were excited about returning as we were celebrating our 53rd anniversary. However, we were very, very disappointed with this experience. Throughout our meal our waiter repeated told us he was having a bad day. We were concerned for him. Our expectations for this anniversary celebration were certainly not met. Most likely we will not return.

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 20, 2022

    overall5food5service5ambience5

    Great food and atmosphere

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17. TC

    ThomasC

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    Amazing! We celebrated our anniversary and this was our first time here and it was amazing

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18. PL

    PamL

    1 review

    3.0

    1 review

    Dined on December 17, 2022

    overall3food4service4ambience3

    Not the best I’ve had. Filet was too charred outside and inedible. Our reservations were early and we had to wait 30” for bread. Sorry, but if you seat me your bread should be ready. Servers should be trained on what guests expect at this price point. Table kept free of crumbs etc. the tables were so small for four people we blocked the path while trying to read the menus. Won’t hurry back. My son’s steaks are right up there with Dakota’s.

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19. TP

    TeePee

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined on December 15, 2022

    overall5food5service5ambience5

    Thanks to Chris our server the meal was great the wine was perfect and the atmosphere was excellent. Looking forward to coming back the next time I am in Tyler, TX again.

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20. S

    Satisfied

    1 review

    5.0

    1 review

    Dined on December 10, 2022

    overall5food5service5ambience5

    Went for our 45th wedding anniversary and had an exceptional experience.

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21. TI

    TIFFANYK

    1 review

    5.0

    1 review

    Dined on December 10, 2022

    overall5food5service5ambience5

    I had a great bday dinner at Dakotas. Everything from the valet service to the dessert was excellent!! I enjoyed the quiet atmosphere and our food was perfect. Overall a great evening to celebrate my bday.

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22. AS

    AnthonyS

    1 review

    5.0

    1 review

    Dined on December 6, 2022

    overall5food5service4ambience5

    I recently visited the restaurant for my anniversary and had a very pleasant experience. The setting was calm and quiet, had wonderful ambiance, and the food tasted great with fair prices all things considered. I look forward to returning in the near future.

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23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food3service4ambience4

    There was a delay and a problem with my order. Service was great and did not charge for the problem. Offered to replace or refund. I was disappointed after waiting so long, but grateful for a gracious server.

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24. DT

    DarrellT

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5

    Everything we had was extremely good even the drinks the service was superb and the atmosphere was great enjoyed the meal

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25. t

    txukski

    Austin

    17 reviews

    vip
    4.0

    17 reviews

    Dined on November 30, 2022

    overall4food3service5ambience5

    Food and service has always been excellent here but this time the mail meals came out cold.

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26. P

    Pamcake

    Dallas

    1 review

    5.0

    1 review

    Dined on November 29, 2022

    overall5food4service5ambience5

    It was our 42 wedding anniversary. My husband always selects the Chilean sea bass and it is usually perfect! Last night he had to se d it back! It was so salty he could not eat it. By the time a second one was prepared I had already finished my meal. So, sad to say, we did not get to e joy our meal together.

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27. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5

    Great service and food!

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28. BK

    BrentK

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food4service4ambience1

    The dining room was noisy and the entrees did not offer carb friendly substations without an extra charge.

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29. MH

    MirendaH

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Wonderful server, delicious meal(the special for 11/19/22), great dirty martini, and nice ambiance. Looking forward to my next visit.

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30. DW

    DeborahW

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on November 14, 2022

    overall5food5service5ambience5

    This our "go-to" occasion dinner place. It is ALWAYS outstanding!!@

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31. JL

    JenniferL

    Dallas

    17 reviews

    vip
    5.0

    17 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    Everything was excellent, Food, staff, ambience everything.

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32. TS

    TaraS

    East Texas

    1 review

    4.0

    1 review

    Dined on November 8, 2022

    overall4food4service4ambience4

    We were there celebrating a birthday. The waiter was prompt and made us feel comfortable right away. The food was prompt, hot and delicious. I would definitely do it again.

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33. DL

    DanL

    Houston

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    I love the relaxed feel of this place. I definitely would return to try more dishes. Service was well-timed and friendly.

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34. CF

    ClebornF

    1 review

    5.0

    1 review

    Dined on November 2, 2022

    overall5food5service5ambience4

    Fabulous food and staff. Noise level was a bit high for conversation of a business meeting.

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35. OT

    OpenTable Diner

    East Texas

    1 review

    vip
    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5

    Like a second home to us! Chris our server is top notch! The entire staff is professional, courteous and acts like they want to be there. The food is excellent and the ambiance elegant dining.

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36. PK

    ParrisK

    Oklahoma City

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 24, 2022

    overall5food5service5ambience5

    Always enjoyable…fun drinks, and really good food - some of the best steak & lobster you’ll have anywhere!

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37. S

    Susan

    East Texas

    1 review

    2.0

    1 review

    Dined on October 22, 2022

    overall2food3service3ambience2

    Made us wait 20 minutes after we arrived. Tried to seat us at one table and it was taken, had us go back to wait another 5 minutes. Then seated us in main dining room, acting like it was a chore. Service took way to long, food overpriced. Will not be returning.

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38. KS

    KevinS

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on October 20, 2022

    overall5food5service5ambience5

    Very good food and great service. Will keep going back

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39. KG

    KeishaG

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5

    The food was amazing. The atmosphere and ambiance was amazing. Definitely set the mood for the occasion. Service was wonderful. 5 stars for sure.

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40. DP

    DannyP

    Indiana

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience5

    Amazing service! Amazing food! We will be back for sure!

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