About Cygnus 27

Set 27 stories up in the heart of Downtown Grand Rapids in the Amway Grand Plaza, Curio Collection by Hilton. Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. Connected by skywalk to the JW Marriott Grand Rapids, Downtown Courtyard Marriott, DeVos Place, DeVos Performance Hall and Van Andel Arena.

The drinks and food at Cygnus27 are as distinctive as the space itself. The cocktail menu is based on classic inspirations and evolves seasonally. The light fare is perfect for an after-work or evening bite. Or, enjoy one of the locally-sourced seasonal entrees, sure to satiate your appetite.

With its multi-level dining spaces, Cygnus27 is truly THE destination restaurant and cocktail lounge in West Michigan. A fresh, unique, locally sourced, and authentic menu draws on Chef VanHeulen's creativity and has earned the dining room the AAA Four-Diamond mark of distinction.

187 Monroe Avenue NW
Amway Grand Hotel
Grand Rapids, MI 49503
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Global, International, Latin / Spanish

Hours of Operation:
Dining Room
Tuesday - Saturday
5 p.m. - 10 p.m.
Sunday Brunch (September - Mid May)
10:30 a.m. - 2:00 p.m.

Lounge/Bar
Tuesday - Thursday
5 p.m. – Midnight
Friday and Saturday
5 p.m. – 1 a.m.

Cross Street:
Pearl

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(616) 776-6425

Website:
http://amwaygrand.com/dining/cygnus-27

Catering:
Cygnus27 offers 3 private dining rooms located on the 28th and 29th floors, directly above the restaurant. Seating capacity in our Pinnacle Room is 50ppl, Sky1 - 40ppl, and Sky2 - 20ppl. Multiple rooms can be combined to accommodate larger gatherings. Please contact Private Events Coordinator, Sheila Chalmers, to reserve your space: cygnus27@ahchospitality.com or 616-776-6460.

Parking Details:
Cygnus27 validates parking from both the hotel self-parking ramp & valet located on Pearl Street.

Executive Chef:
Stephan VanHeulen

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
Cygnus27 Happy Hour (Bar & Lounge Only)

20% off All Tapas and 50% Off ALL Drinks - 5p-7p Tuesdays, Thursdays, Fridays. 20% off All Tapas and 50% off All Cygnature Martinis ALL NIGHT Wednesdays

(Bar & Lounge Only - Not Valid in Dining Room)

Cygnus 27 Ratings and Reviews

5
4
3
2
1

4.7

Overall Rating

based on recent ratings
food

4.6

service

4.8

ambience

4.7

value

4.3

Noise

Quiet

97% would recommend it to a friend

Good for a Date (53)
Scenic View (51)
Special Occasion (47)
See All
Romantic (47)
Good for Anniversaries (46)
Creative Cuisine (38)
Good for Birthdays (27)
Quiet Conversation (27)
Pre/post Theatre (23)
Tapas (22)
Fit for Foodies (22)
Worth the Drive (19)
Business Meals (18)
Notable Wine List (18)
Waterfront (17)
Cozy (13)
Good for Groups (12)
Late-night Find (10)
Local Ingredients (10)
Great for Brunch (9)
Fun (9)
Handcrafted Cocktails (9)
Tasting Menu (9)
Bar Seating (7)
Gluten Free Options (7)
Neighborhood Gem (7)
Happy Hour (7)
Casual (6)
Authentic (6)
Sunday Lunch (6)
Healthy (6)
Disabled Access (5)
Hot Spot (5)
Good Vegetarian Options (5)
Seasonal (4)
Vibrant Bar Scene (4)
Great for Lunch (3)
People Watching (3)
Afternoon Coffee (2)
Kid-friendly (2)
Comfort Food (2)
Paleo Friendly (2)
Spicy (2)
Organic (1)
Vegan (1)
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1162 reviews
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 (Grand Rapids)·Dined 2 days ago

Had a 7 pm dinner to celebrate Valentine’s Day. The greeter took our coats and had a table ready for us. We passed through the bar / lounge area which was quite full and loud. The views are very nice from the 27th floor.
Once we got our server, the night was great. We were well attended but not overly pushed through dinner. The calamari appetizer is super good, almost ordered a second one. The salads were fresh and tasty.
We had the paella and the scallops as main dishes and both were deelish. These were the biggest scallops I’ve ever seen!
Overall, I think this is a great place for Grand Rapids and we will return for sure.
The man who appeared to be the manager was very nice also and made us feel at home.
Thank you

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food5
ambience4
service5
value4

 
·Dined 2 days ago

Cygnus is a great location--nothing like it in Grand Rapids. The paella was very good. Service (Danny) was very good. Spiced apple dessert fantastic. Wine list reasonable and approachable.

That said, two critical observations. The bar scene sound washed over the dining area, making a romantic dinner into a little like camping too close to drunk neighbors in a state park. Some hanging sound baffles or something from the ceiling could only help. But for a restaurant that has prided itself for years as THE place for a significant dining event, this is unacceptable.

Also, and this is a criticism of the OpenTable reservation system and their use of it. I made my reservation 3 days prior to our Friday nite dinner. OpenTable only offered me 515, 530, or 830 and later. I called Cygnus reservation directly and got a recording directing me to OpenTable. Yet dining thru the 630-730-800pm prime time, at least half the tables were empty THE ENTIRE TIME! What gives, Cygnus? What gives, OpenTable? Is there a secret, alternate way to get seated that I was unaware of.

Tags: Scenic View, Special Occasion
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food4
ambience3
service5
value4

 
·Dined 4 days ago

We had an incredible

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food5
ambience5
service5
value4

 
·Dined 4 days ago

Great food and outstanding service!!
Will definately be returning to this establishment!

Tags: Tasting Menu, Creative Cuisine
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food5
ambience5
service5
value5

 
·Dined on February 11, 2018

Excellent food, amazing variety, service was fantastic. It certainly isn’t cheap, but is a pretty good value.

Tags: Business Meals, Good for Anniversaries, Quiet Conversation, Notable Wine List
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food5
ambience5
service5
value4

 
·Dined on February 11, 2018

Best brunch that I’ve had in Grand Rapids. Expansive options, great views, wonderful service, excellent food quality and presentation.

Tags: Fit for Foodies, Good for Groups, Scenic View, Special Occasion, Local Ingredients
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food5
ambience5
service5
value5

 
 (Detroit)·Dined on February 11, 2018

I always get amazing service but Carmen was exceptional. This would have been the second time I had her as a server. She really treated me and my little boy quite well!

Tags: Pre/post Theatre, Fit for Foodies, Spicy, Authentic, Great for Brunch, Creative Cuisine, Comfort Food, Special Occasion
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food5
ambience5
service5
value5

 
 (Grand Rapids)·Dined on February 11, 2018

My daughter took her date here before the schools Sadie Hawkins dance, she said her server was great, they were treated well and the food was awesome!

Tags: Good for a Date
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food5
ambience5
service5
value4

 
 (Chicago)·Dined on February 10, 2018

Fantastic!! Exceeded our expectations

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food5
ambience5
service5
value5

 
·Dined on February 4, 2018

Four of us enjoyed the classy yet cozy ambiance at Cygnus for a girls night out. The view of GR at night is always gorgeous, our waitress was all-around perfection, and the desserts (we tried every one on the menu) were phenomenal.

Tags: Business Meals, Special Occasion, Handcrafted Cocktails, Quiet Conversation, Romantic, Good for Anniversaries, Good for a Date, Scenic View, Cozy, Bar Seating, Notable Wine List, Tapas
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on February 3, 2018

The service and food were overall exquisite! The servers were very accommodating and friendly.

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food5
ambience5
service5
value5

 
·Dined on February 3, 2018

We love coming to Cygnus. As a celiac, it's great to have lots of wonderful options on the menu. My favorite is usually the fried calamari, which they make gluten free.

Tags: Special Occasion, Tapas, Good for Anniversaries, Fit for Foodies, Romantic
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food4
ambience5
service5
value5

 
·Dined on February 2, 2018

Great view of the city, great atmosphere great pricing food was great

Tags: Good for a Date, Paleo Friendly, Authentic
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food5
ambience5
service5
value5

vip
 (Grand Rapids)·Dined on February 2, 2018

Our server Carmen really made the night. She enhanced the delicious food choices with excellent wine suggestions to pair it with. The chef is also to be commented. The soup, salad, and entrees of filet and pork chop were outstanding. Loved it!

Tags: Fit for Foodies, Romantic
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food5
ambience5
service5
value5

 
 (New England)·Dined on January 26, 2018

Food was delicious, service was great, terrific drinks...will definitely go back!

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on January 25, 2018

Always a great meal in a lovely atmosphere. The menu is sophisticated and the service is always great.

Tags: Tapas, Disabled Access, Good for Groups, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Grand Rapids)·Dined on January 21, 2018

My family had another amazing experience at Cygnus' Sunday Brunch! We LOVED Carmen our server! She added to the ambiance and made the entire meal wonderful!

Tags: Worth the Drive, Healthy, Fun, Great for Lunch, Disabled Access, Good for Anniversaries, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Washington DC)·Dined on January 21, 2018

Cygnus27 continues to deliver a fresh take on Sunday brunch. Highly recommend.

Tags: Good for a Date, Pre/post Theatre, Business Meals, Good for Birthdays
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food4
ambience4
service5
value4

 
 (Northern MI)·Dined on January 20, 2018

We had a great time at Cygnus 27. Went for my wife's birthday and our server Anna made sure we were taken care of and had a great time. Food was excellent and of course you have a great view of the city.

Tags: Worth the Drive, Business Meals, Tapas, Handcrafted Cocktails, Special Occasion, Good for Birthdays, People Watching
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food5
ambience4
service5
value4

 
 (Detroit)·Dined on January 20, 2018

Outstanding as usual. Carmen is the best server in the world!

Tags: Creative Cuisine, Scenic View, Local Ingredients, Special Occasion, Casual, Notable Wine List, Tapas, Romantic, Quiet Conversation, Pre/post Theatre, Cozy, Handcrafted Cocktails, Waterfront, Good for a Date, Late-night Find, Worth the Drive, Good for Anniversaries, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience3
service5
value4

 
 (New York Area)·Dined on January 19, 2018

Perfect location for a celebration. Amazing views and food! Service was great too!

Tags: Creative Cuisine, Good for Birthdays, Fit for Foodies, Happy Hour, Notable Wine List
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food4
ambience5
service5
value4

 
 (Grand Rapids)·Dined on January 19, 2018

This was our first time to Cygnus. I have severe food allergies and the knowledge of the staff was wonderful. Our server (I think her name was Anna??) She was excellent! Every one was so friendly and professional. I was able to dine with peace if mind that the kitchen staff understood my restrictions and took every precaution they could. I had no problems at all! Thank you!

Tags: Creative Cuisine, Neighborhood Gem, Good for a Date, Handcrafted Cocktails, Pre/post Theatre, Scenic View, Good for Anniversaries
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food5
ambience5
service5
value4

 
 (Grand Rapids)·Dined on January 13, 2018

We have eaten at Cygnus several times since the current South American influenced menu came in, and everything we've ordered has been good or excellent. The menu is creative, and has a lot of interesting tapas selections which make it easy to put together a small or full meal with plenty of variety. Seafood dishes, which can easily be overcooked, are consistently well prepared. The service is excellent, as is the view. The only issue we have is the absence of draft beer. In Beer City USA, with all of its wonderful craft beers, they can do better. The wine lists is not enormous, but the selections are well chosen. Serious food people will like Cygnus, as will people who just want a good meal. The prices are consistent with other upscale restaurants in the area, and actually better than those at Ruth's Chris Steak House downstairs.

Tags: Vibrant Bar Scene, Special Occasion, Tasting Menu, Local Ingredients, Pre/post Theatre, Creative Cuisine, Good for Anniversaries, Good Vegetarian Options, Great for Brunch, Business Meals, Romantic, Scenic View, Tapas, Handcrafted Cocktails
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food4
ambience4
service5
value3

vip
 (Grand Rapids)·Dined on January 13, 2018

Our first time at Cygnus. Food was great and Anna M. did an amazing job explaining the menu and making recommendations.

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 12, 2018

I've been many times for drinks with friends and family. The view is like no other. This was my first dining experience here. While the menu looks unique and exciting, the output wasn't the best fit for us. I will try this again but, I suggest other proceed carefully.

Tags: Good for a Date, Scenic View
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food3
ambience5
service5
value4

 
 (Grand Rapids)·Dined on January 7, 2018

great views. great food. great service. love. love. love everything about Sunday brunch @ Cygnus 27.

Tags: Disabled Access, Fit for Foodies, Comfort Food, Quiet Conversation, Good for Anniversaries, Sunday Lunch, Worth the Drive, Special Occasion, Pre/post Theatre, Good for Groups, Good for a Date, Great for Brunch, Kid-friendly, Good for Birthdays
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 6, 2018

Calimari was alright not enough depth in flavors. Scallops were amazing. Lamb good not great, veg was almost raw, dessert was fun. Service was on top of it good overall experience kitchen a little shaky

Tags: Fit for Foodies
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food3
ambience5
service5
value4

 
 (Grand Rapids)·Dined on January 6, 2018

We enjoyed Seared Diver Scallops and Paella Mixta main plates and found both to be delicious. The chocolate sphere was one of the best desert experiences anywhere. Our server was very good and attentive to our needs. A visit from the General Manager to check on our dining experience was appreciated. What a great panoramic view of GR city lights from the 27th floor of the Amway Grand. We will definitely return.

Tags: Good for a Date, Romantic, Creative Cuisine, Scenic View, Gluten Free Options, Good for Anniversaries
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food5
ambience4
service4
value3

 
 (Chicago)·Dined on January 5, 2018

Just a very average meal. The restaurant was way too bright, food just average.

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food2
ambience2
service3
value2

 
 (Grand Rapids)·Dined on January 4, 2018

This was our first trip to Cygnus 27 and we were very impressed. Service was top of the line and the food was great. Will definitely visit again.

Tags: Waterfront, Worth the Drive
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food5
ambience5
service5
value3

 
 (Detroit)·Dined on December 31, 2017

Simply outstanding food and service with a phenomenal view.

Tags: Creative Cuisine, Scenic View, Cozy, Quiet Conversation, Fit for Foodies, Romantic, Special Occasion
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food5
ambience5
service5
value5

 
 (Grand Rapids)·Dined on December 22, 2017

Restraunt wait staff and food was good...ambiance is not really there...80's type feel, needs contemporary updating...not romantic at all...if your looking for a casual dining experience it is decent environment but overpriced for casual dining...bar does not have a blender...upon reservation about a week In advance i asked for window table,upon arrival I was told that they have to save window tables for 4 top reservation holders ...we were sat in an undesirable location while several 4 top tables next to windows sat vacant throughout our dinner...my reservation was for 2 just to clarify...overall for the price there were several other restraunts that would be better suited for date night, romantic evening...if yur out with a friend or colleuge and want to overpay for a casual dining experience then it would be good...

Tags: Good for Groups, Business Meals, Casual
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food5
ambience2
service5
value2

 
 (Grand Rapids)·Dined on December 19, 2017

The night was absolutely perfect. The food was amazing. The waitress was great. Overall the night was special and that’s exactly what I was looking for and expecting.

Tags: Good for a Date, Quiet Conversation, Special Occasion, Good for Birthdays, Romantic
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food5
ambience5
service5
value5

 
 (Grand Rapids)·Dined on December 17, 2017

Best Brunch in Grand Rapids! From the Sushi to the Eggs Benedict and from the Beef Tenderloin to the Creme Brulee - the food was exceptionally prepared and delicious.

Tags: Great for Brunch
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food5
ambience5
service5
value5

vip
 (Naples)·Dined on December 16, 2017

The Service, Food, and Ambiance is great! We celebrated our 50th Wedding Anniversary, it's a beautiful place with a great view.

Tags: Cozy, Good for Anniversaries, Fit for Foodies, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Grand Rapids)·Dined on December 16, 2017

Family time

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food5
ambience5
service4
value4

vip
 (Grand Rapids)·Dined on December 16, 2017

A wonderful night out with friends. Drinks were great small plate appetizers were very good main dishes were not only good but very adequate in size and portion. For dessert recommend the chocolate ball. Would highly recommend to anyone.

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food5
ambience5
service5

 
 (Grand Rapids)·Dined on December 15, 2017

Wonderful service, great food! Took my girlfriend out for a date and I will certainly be back.

Tags: Good for Anniversaries, Scenic View, Worth the Drive, Special Occasion, Notable Wine List, Quiet Conversation, Creative Cuisine, Romantic, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 14, 2017

The staff was friendly and helpful, the décor - lovely, the noise level - very high. The members of my party who had wine were very pleased. One person was disappointed because here filet was just pink and not rare but she ate it with pleasure. My paella was dry and disappointing. It was a busy evening so I understand the difficulty of preparation for a large group. For the price of the dinner however, I expected more perfection.

Tags: Seasonal, Waterfront
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food3
ambience4
service4
value3

 
 (Grand Rapids)·Dined on December 12, 2017

We had a fantastic meal at Cygnus 27. The food was delicious but the best part was our server, Carmen. She provided excellent recommendations for our food and for the accompanying wine. She was attentive to all our needs, but not overbearing. Request one of her tables if you can :)

Almost the entire menu was gluten free which is very important to us as we have a family member with Celiac disease. Eating gluten free doesn't mean you have to sacrifice any wonderfully flavored food.

We will definitely be back to enjoy the food, the service, and the scenic view.

Tags: Romantic, Fit for Foodies, Scenic View, Gluten Free Options, Special Occasion, Pre/post Theatre, Good for Birthdays, Good for Anniversaries, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

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