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  5. Elizabeth
Customshop, Charlotte, NC

Customshop

4.8
4.8
1412 Reviews
$50 and over
Contemporary American
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Make a reservation

2 people

7:00 PM


Booked 28 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Contemporary American, Contemporary European

  • Hours of operation

    Dinner Mon–Sat 5:00 pm–10:00 pm

  • Phone number

    (704) 333-3396

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Andres Kaifer

  • Catering

    Please contact us at info@customshopfood.com for all catering inquiries!

  • Private party facilities

    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!

  • Private party contact

    Chip Townsend: (704) 333-3396

  • Neighborhood

    Elizabeth

  • Cross street

    Travis

  • Parking details

    Surface lot located across the street from and behind the restaurant.

  • Public transit

    Lynx Gold Line Trolley

  • Additional

    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine

Gift card

Gift card

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Popular dishes

What 1,412 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.7Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Charlotte

    Best Overall

  • Charlotte

    Contemporary American

  • Charlotte

    Best Overall

  • Charlotte

    Contemporary American

Sort by

  1. AppallingService

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    overall5food5service5ambience4
    Great waitress…great food…overall great experience!

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  2. dfcov

    New York Area

    97 reviews

    vip
    5.0

    97 reviews

    Dined on May 30, 2023

    overall5food5service5ambience5
    Is quickly becoming our Charlotte favorite restaurant. The service is great, food is WONDERFUL.

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  3. ChefGeorge

    Charlotte

    113 reviews

    vip
    5.0

    113 reviews

    Dined on May 30, 2023

    overall5food5service5ambience5
    Customshop has never disappointed. We should go there more often. Best duck breast I've ever had, including the one I had there on a previous visit. Best shrimp pasta dish ever. Best bread pudding in the world. Even the blue-cheese stuffed martini olives were better than any others I've had.

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  4. BriHajj

    Baltimore

    2 reviews

    5.0

    2 reviews

    Dined on May 27, 2023

    overall5food5service5ambience5
    Kyle was dope. Great drinks and great conversation.

    Is this helpful?

  5. Regularlettucediner

    Chicago

    43 reviews

    vip
    4.0

    43 reviews

    Dined on May 27, 2023

    overall4food5service3ambience4
    Excellent food quality, menu a little limited. Service was not as consistent as I’m sure it normally is

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  6. OpenTable Diner

    Charlotte

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 26, 2023

    overall5food5service5ambience5
    Great food and service. Cocktails are made with care and thoughtful.

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  7. MerMoo

    Charlotte

    23 reviews

    vip
    5.0

    23 reviews

    Dined on May 20, 2023

    overall5food5service5ambience4
    Had not eaten at Custom Shop since pre-covid. But heard there had been some nice updates and should go again! And they were right. We had a table of four...everyone on staff was so kind and friendly (did not rush us and let us enjoy our friends and not pressure us)..the food was amazing...only comment, the menu is all delish but the menu is tight, so if you have picky friends, this a restaurant for foodies...who are open to trying new things...so, review the menu first. But us, we can't wait to go back!!

    Is this helpful?

  8. OpenTable Diner

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5
    The food and wine were both amazing! The waitress was really on top of her game. She really knew how to handle the wine list, food orders and her customer. We finished the night with the bread pudding and it was one of the best deserts ever!

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  9. BrendaH

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience4
    Food was great. Accommodated allergies and vegetarian diet

    Is this helpful?

  10. MarkJ

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience4
    Loved our food! Fresh, shareable salad, then we each had wonderful homemade pasta.

    Is this helpful?

  11. ShannonS

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on May 19, 2023

    overall5food5service5ambience3
    Every bite and sip was delicious and refreshing and full of flavor. The food and service was impeccable. It's very noisy and echo-y, there was some music but it was all but imperceptible. I liked the configuration from years past with more booths for a more intimate experience but beyond that one suggestion I could not have asked for any better experience.

    Is this helpful?

  12. Michelle

    New York Area

    24 reviews

    vip
    5.0

    24 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5
    Incredible dining experience! The Burrata dish is a must try. Beautiful space. Attentive service. Overall, an amazing meal with a cozy ambiance. Highly recommend.

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  13. William

    New York Area

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5
    Outstanding, fresh ingredients. Great cocktails. A Charlotte fine dining staple.

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  14. OpenTable Diner

    Des Moines

    5 reviews

    4.0

    5 reviews

    Dined on May 5, 2023

    overall4food4service3ambience3
    There weren’t many customers inside but it was pretty loud. The service was fine but felt a bit rushed. The food and cocktails were good but not excellent.

    Is this helpful?

  15. Frequentlyuptown

    Charlotte

    15 reviews

    4.0

    15 reviews

    Dined on May 4, 2023

    overall4food5service4ambience4
    The house craft cocktails were creative and very good. Our server was very attentive and quick on picking up some additional requests. I loved the ribeye and my spouse said the Blue crab pasta was delicious. Great place on the edge of Elizabeth!

    Is this helpful?

  16. OpenTable Diner

    Charlotte

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 4, 2023

    overall5food5service5ambience5
    Great experience. Went for my daughter’s 18th birthday where the bartender made her and hand-delivered a specialty Mocktail! Food was amazing.

    Is this helpful?

  17. NyaLady

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on May 4, 2023

    overall5food5service5ambience5
    Visited on Thursday evening and the restaurant wasn't overly busy. The bread that arrived before the meal was fresh and I enjoyed the olive oil that came with it. I loved the scallops and risotto with asparagus. Looking forward to returning to this restaurant again!

    Is this helpful?

  18. RonB

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    overall5food5service5ambience5
    One of the best restaurants we have been to lately. Limited menu, but everything is outstanding. Eclectic atmosphere, laid back, cool music, I would recommend a reservation

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  19. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5
    Absolutely terrific experience. Have never been before, the waitress was very kind and recommended delish dishes. Was also very aware that we had plans after and keep us on schedule. Wasn’t sure what to expect sitting outside and my date and I couldn’t have been more pleased.

    Is this helpful?

  20. WillW

    Charlotte

    9 reviews

    vip
    5.0

    9 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5
    Chef Andres, Alex and Zoe are amazing. Tuna crudo and duck entre were both perfect.

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  21. angelaw

    Charlotte

    6 reviews

    5.0

    6 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5
    Service was excellent, food came quickly and was delicious

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  22. OpenTable Diner

    Charleston

    1 review

    vip
    3.0

    1 review

    Dined on April 27, 2023

    overall3food5service3ambience4
    The food here is excellent, not our first visit. I noted in the reservation that it was my wife’s birthday and requested a particular table. The table request was not honored which i understand is not always doable, but my wife’s birthday was completely ignored. No special accommodations or even a happy birthday was said. Not up to par with other high end restaurants in the area. Would come back for the food just not for a special occasion.

    Is this helpful?

  23. dfcov

    New York Area

    97 reviews

    vip
    5.0

    97 reviews

    Dined on April 25, 2023

    overall5food5service5ambience5
    second time here, great experience. Fabulous food, fun ambiance. Loved it.

    Is this helpful?

  24. bt1234

    Charlotte

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    Food was delicious, service was great. We had all 4 pastas and loved all of them.

    Is this helpful?

  25. Iceman

    Charlotte

    25 reviews

    vip
    5.0

    25 reviews

    Dined on April 21, 2023

    overall5food5service5ambience4
    The cocktails were good and the food great. Ravioli and tuna dishes were both really good. Waiter was fun. Love this place.

    Is this helpful?

  26. JaclynP

    1 review

    5.0

    1 review

    Dined on April 19, 2023

    overall5food5service5ambience5
    Greg was incredible in helping us navigate the wine and food menu! Food was incredible and was a perfect setting for our girls night :)

    Is this helpful?

  27. Kristen

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 15, 2023

    overall5food5service5ambience5
    Great food as always. One of my favorite places to dine in Charlotte.

    Is this helpful?

  28. OpenTable Diner

    Charlotte

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 15, 2023

    overall5food5service5ambience5
    Kyle the bartender was great! Enjoyed both pastas and our drinks.

    Is this helpful?

  29. GailS

    Chicago

    19 reviews

    4.0

    19 reviews

    Dined on April 15, 2023

    overall4food4service5ambience5
    We had an early evening reservation and were seated immediately. Our server was so friendly - he did a great job of getting us to order more food than we should have. :) Portions are small but very tasty. You must try the bread pudding! Serves 2

    Is this helpful?

  30. ErinK

    Detroit

    1 review

    5.0

    1 review

    Dined on April 12, 2023

    overall5food5service5ambience5
    Delicious food. Excellent service. Overall a great experience.

    Is this helpful?

  31. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 11, 2023

    overall5food5service5ambience5
    Good stuff

    Is this helpful?

  32. OpenTable Diner

    Charlotte

    3 reviews

    2.0

    3 reviews

    Dined on April 9, 2023

    overall2food1service5ambience5
    Went here for Easter brunch. Service was great, along with the atmosphere. I had the shrimp and grits while my girlfriend has the eggs Benedict, and both meals were not very good. Very little flavor.

    Is this helpful?

  33. CiaraTC

    Charlotte

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience5
    This is our second dining experience at Custom Shop and officially landed it in my top three favorite restaurants in Charlotte. The food is always fresh and delicious, plus the service is friendly and attentive. Cocktails, wine, and brunch choices definitely delivered.

    Is this helpful?

  34. del3

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5
    Food was fantastic - sat at the bar which was surprisingly comfortable.

    Is this helpful?

  35. OpenTable Diner

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5
    Great spot - fun, excellent cocktails and wine list, and superb food. Great service. Attentive but not hovering.

    Is this helpful?

  36. Tuck

    Charlotte

    8 reviews

    5.0

    8 reviews

    Dined on April 8, 2023

    overall5food5service5ambience5
    Local green salad was a surprise. I expected it to be good but it really impressed. Everything was amazing. Will return soon.

    Is this helpful?

  37. hazardnc

    Washington DC

    8 reviews

    4.0

    8 reviews

    Dined on April 6, 2023

    overall4food4service5ambience5
    We enjoyed our time at Custom Shop. The service was excellent. Dishes were a mixed bag. Our friends loved the tuna with romesco sauce and the scallops with risotto. The ribeye and the duck were fine. We all loved the croquettes and octopus. We will return but probably wait until the menu changes

    Is this helpful?

  38. OpenTable Diner

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on April 6, 2023

    overall5food5service5ambience5
    The food is always fantastic here! The menu changes daily, but every time I’ve come here, I’ve never been disappointed. We started with the croquettes and octopus for appetizers and both were amazing! The drinks were also beautiful and delicious. Then we got some crab ravioli to share which were different, yet, amazing. For dinner I got a shrimp pasta which just continued to make my taste buds happy. Then we ended with a s’mores type of dessert that we all loved as well. 10/10 recommend.

    Is this helpful?

  39. Suzy

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 5, 2023

    overall5food5service5ambience5
    Food was GREAT. What I really appreciated the most is that when our waiter was busy at another table, someone always stepped in to cover our table, kept our glasses full and was attentive to us. That is almost as important to me as the food!

    Is this helpful?

  40. Critic

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on April 4, 2023

    overall4food5service5ambience4
    The food was excellent, and imaginative. The service was good. There is a bit of a noise problem.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Customshop is rated 4.8 stars by 1412 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 28 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street

    Travis

  • Neighborhood

    Elizabeth

  • Hours of operation

    Dinner Mon–Sat 5:00 pm–10:00 pm

  • Cuisines

    Contemporary American, Contemporary European

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Surface lot located across the street from and behind the restaurant.

  • Public transit

    Lynx Gold Line Trolley

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Andres Kaifer

  • Additional

    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine

  • Phone number

    (704) 333-3396

  • Catering

    Please contact us at info@customshopfood.com for all catering inquiries!

  • Private party facilities

    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!

  • Private party contact

    Chip Townsend: (704) 333-3396

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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