Customshop

4.8
1133 Reviews
$50 and over
Contemporary American
Customshop is a modern trattoria with a neighborhood feel located on Elizabeth Avenue in the heart of Charlotte. Our menu offers an eclectic, chef-driven mix of traditional and innovative American dishes inspired by Italian, French, and Spanish cuisine. The well-curated wine list includes over twenty glass pours and features unique bottle selections from around the world. Our craft cocktail list is classically-informed and seasonally inspired. The cozy, candle-lit dining room is perfect for date night, anniversaries and gatherings with friends. Come celebrate with us!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1133 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.7
food
4.8
service
4.7
ambience
4.5
value
Noise · Moderate
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MS
MimiS
San Diego
8 reviews
Dined 3 days ago
Overall5food5service5ambience5

Fabulous meal! Thank you Chef Wilson for an amazing meal! The mushroom ravioli was incredibly delicious and my husband loved the crispy duck. We shared what we felt was one of the best carpaccios we have ever had. (I did squeeze lemon all over it to add a little acidity.) It was more than paper thin, and the horseradish crema dots were delightful! We love sitting at the bar and did last night. Zoe took incredible care of us and added to our experience. She also offered my husband three blind tastes so he could pick the Cabernet he’d enjoy most! Of course, he liked the most expensive one! The ambiance was right up our alley and the area is terrific too! We had never been to that part of Charlotte. The parking was convenient, ample and free and for those who ride the trolley it stops right in front! So thanks again, Customshop, we’ll be back!

JH
JohnH
Charlotte
3 reviews
Dined 5 days ago
Overall4food4service5ambience3

Birthday dinner. Seating right next to bar was less than preferable when there was a 6 person seating area in the front window. We had my wife’s parent and teenagers so I think they preferred a more typical demo of clientele in the front window seating.

JS
JSH1
Charlotte
13 reviews
Dined on September 14, 2021
Overall5food5service4ambience5

Love the ambience and decor of this restaurant. Being a Tuesday night there was only one other table inside with guests and one outside - which actually made me more comfortable during these difficult COVID times as we didn’t have to deal with a crowd. The food was delicious - well presented and perfectly prepared. Our server was very attentive without being obtrusive. Perfect evening.

b
bobseph
Charlotte
7 reviews
Dined on September 11, 2021
Overall5food5service5ambience4

Great food and awesome service from the door to the table. The look and feel of was warm and comfortable but a little cramped and loud.

M
Madison5038
Charlotte
1 review
Dined on September 11, 2021
Overall5food4service3ambience4

Great uptown vibe, without the parking issues of being in the heart of uptown. Food was scrumptious. We had the Halibut, Duck, Squid Ink Pasta and Pate.

C
Casey
Charlotte
10 reviews
Dined on September 8, 2021
Overall5food5service5ambience4

We have eaten here many times-- never disappoints- always imaginative meals and tastes. Attentive service. Look forward to returning

SP
SouthParkFoodie
Charlotte
11 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

Celebrating, we ordered most of the menu and all of it was hands down some of the best food we've ever had! The balanzoni, cappelletti and eye of ribeye (oh my!) were favorites, but we also enjoyed three different appetizers including the beef carpaccio, burrata di bufala (yum!), and the yellowtail crudo. Reserved outdoor seating is available which is what we did (covid). Run, do not walk, and do not wait, and get yourself to Customshop! Highly recommend!

OT
OpenTable Diner
New England
4 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

The food was phenomenal. The Chicken Liver Paté with Candied Mushrooms was one of the best things I’ve ever eaten. Cocktails were well-made and the wine list was excellent! We’ll be adding this gem to our list of frequent stops!

OT
vipOpenTable Diner
Charlotte
3 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

Fantastic all around

DN
DateNight
Atlanta
5 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

It is a more casual spot, so need to dress to impress, but the food is top notch.

SL
SophieL
1 review
Dined on September 1, 2021
Overall5food5service5ambience5

Loved foods , kind server and atmosphere
And especially loved bread pudding and brownie!!!!!!

J
vipJudyrags
Charlotte
9 reviews
Dined on August 28, 2021
Overall3food2service5ambience3

Presentation of the food was beautiful, but lacked taste
The fish of the day was great, my husband had the duck it was dry. Our server was amazing, but wouldn’t go back

SR
vipStephenR
New Orleans
9 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

Excellent all around

OT
vipOpenTable Diner
Charlotte
3 reviews
Dined on August 21, 2021
Overall5food5service5ambience4

Bartender was phenomenal! Energy, spunk, wine knowledge and pure personality. The evening was perfect.

OT
OpenTable Diner
Charlotte
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Awesome experience all around. Food - amazing. Drinks - delicious. Service - wonderful.

CB
CynthiaB
Charlotte
3 reviews
Dined on August 14, 2021
Overall3food3service4ambience5

Food was good but I was expecting a better food experience overall. Menu was limited which I don’t mind but too many of the same flavor profiles...corn in 2 out of 3 pastas.. 2 ribeye dishes. Cocktails were wonderful and unique but this wasn’t my favorite menu. They do change things up based on what’s in season so I will give it another shot another time

OT
OpenTable Diner
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Excellent date night. My wife said it was the best food she’s had in Charlotte. Even the desert, which is usually an afterthought for Charlotte restaurants, was very good.

OT
vipOpenTable Diner
Charlotte
3 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Everything was outstanding as usual. The fig and goat cheese carrameles pasta dish was amazing. I’m the whole fish was delicious as always. Customshop is our perfect Friday night date night restaurant.

JX
JohnnyX
Charlotte
1 review
Dined on August 10, 2021
Overall5food5service5ambience5

Went on a slow Tuesday evening. Cappellati pasta with mushroom and sausage was superb - subtle flavors of sweet corn and a bit of ginger.

Whole fried flounder was perfectly cooked, with peaches, onions and Fresno peppers.

First time back after covid, and we will be regulars.

OT
OpenTable Diner
Charlotte
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Amazing food, innovative drinks, and the best service we’ve had in Charlotte in years! We will be back.

S
vipSparty
Charlotte
26 reviews
Dined on August 6, 2021
Overall4food4service4ambience5

Steak was cooked medium well when asked for med but overall food was very good!

PG
vipPatrickG
Washington DC
7 reviews
Dined on August 4, 2021
Overall5food5service5ambience5

Outstanding food! Superb cocktails! Insightful service. Highly recommend!

DJ
vipDinerJK
Atlanta
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

Great server who provided recommendations that were spot on. Wonderful meal. Will be back when we are in the area.

ML
vipMelanieL
Charlotte
6 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

Beef carpaccio was outstanding as was the rest of our meal. Great service from Abijah!

LW
LindaW
Charlotte
3 reviews
Dined on July 29, 2021
Overall5food5service5ambience5

Excellent all around - as we have come to expect! Our evening there was simply great ...

m
vipmealz45
Charlotte
21 reviews
Dined on July 27, 2021
Overall5food5service5ambience5

We return to this restaurant time and time again because of the EXCELLENT food and wonderful service.

D
Dinerx
Charlotte
16 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

Outstanding meal and service!

AB
AnnB
Charlotte
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Perfect! Fabulous food and service!

KD
vipKristinD
Charlotte
7 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Fun and great food

OT
OpenTable Diner
Charlotte
1 review
Dined on July 23, 2021
Overall1food1service1ambience1

I wish I could comment on the food but did not get that far in our visit this time. This has been a favorite restaurant of ours but due to the rude treatment and very clear message that they didn’t care about our experience or business, we will not be going back. We ended up leaving before even ordering our dinner and walked in at Fin & Fino and had a great date night where the food and service were excellent.

OT
OpenTable Diner
Atlanta
1 review
Dined on July 20, 2021
Overall4food5service4ambience4

It could be a short - staff issue due to the pandemic…

OT
OpenTable Diner
Charlotte
2 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

We had such a nice time sitting outside on a beautiful evening. Our server was professionally attentive!

OT
vipOpenTable Diner
Charlotte
5 reviews
Dined on July 17, 2021
Overall5food5service5ambience4

One of our go-to restaurants. Food is incredible and creative and very tasty. Service was impeccable. Definitely be going back.

J
Jamie
Phoenix
29 reviews
Dined on July 17, 2021
Overall5food5service4ambience5

One of my charlotte favorites delivered again.

C
vipColville
Charlotte
12 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Fabulous menu and fabulous service!

EV
ElliciaV
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

Everything at Customshop was top notch from the drinks to the apps to the meals to the service. Save room for the bread pudding…you’re welcome.

KI
KIMBERLYL
Charlotte
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

I found this spot on AxiosCharlotte. The ambience was great and the food was perfect!

TB
vipTimB
Charlotte
13 reviews
Dined on July 13, 2021
Overall5food5service5ambience5

Everything was great. Food options, wine list, etc.

JJ
JoJo
Hawaii
1 review
Dined on July 10, 2021
Overall2food1service3ambience3

We sat at 8:30pm, our dinner did not arrive until after 10:30pm. There were only a few tables eating at that time, so it made no sense why so slow.
The worst part was our pasta. We ordered the lemon-artichoke ravioli with sweet bread and roasted veggies. The dish was the worst restaurant meal I have eaten in my life. The ravioli were not cooked (NOT al dente, they were crunchy) and it looked like a child emptied their mom’s pantry on the plate. It was brown gravy with canned corn on top of undercooked pasta that had no flavor.
The only positive about the evening was our waitress who was very attentive. I will not be returning.

BE
vipBryceE
Dallas
5 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Some of the best food and experience in Charlotte.

FAQs

Customshop is rated 4.8 stars by 1133 OpenTable diners.

Customshop does offer gift cards which you can purchase here http://www.customshopfood.com/cards.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.