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We will not be back, too overpriced.
Excellent food in a relaxed environment. Great service too.
So delicious! Everything is great, especially starters. They made fresh spaghetti with butter sauce for our kids
Always a pleasure to dine at Customshop!!! Revamped recently and the food is better than ever.
Excellent service and amazing food—they made our first anniversary extra special. We will be back!
Very good service. Food was just fair. Didn’t like sitting in plywood booth that was tiny and very hard! Thought it would be more comfortable after the remodel. Bar area is also tiny.
Great food. Very interesting flavors in food and cocktails. Pretty pricey though.
Food was excellent, Zoe our waitress was top notch! Be there again soon
Food was so so, and overpriced. Service was great though.
It was ok, but they messed up multiple times and didn't offer any corrections, the prices were about $3-4 per item than what they were worth... and that not taking into account being in Charlotte instead of a BOS/NYC/SFO, which would make it even less worth it.
Plenty of other options, skip this place.
I don’t believe our experience was typical, as this place came highly recommended by friends. But the execution in our food was not up to the level we expected. Around the time our main courses should be coming out we were informed that one of our entrees had a problem and we needed to pick something else. We selected the closest alternative which was a few dollars more expensive and were charged the higher price. We also ordered their signature steak, the Deckle, and were told it would be prepared mid-rare. It was instead medium well and fairly dry. We asked out server about it, and he brushed it off saying that was how it was supposed to be. We saw two tables down someone else with the same dish where it was bright red and looked perfect. What we had was a $45 over cooked steak. Overall, a bit disappointing.
We have always loved this place, but this time we felt that while the food was good, it was a bit lacking. Plus disappointing the octopus was removed. Service fantastic as always and wine list top notch.
Extremely overpriced for what your getting. Can not get a reasonable priced bottle of wine....food tastes good but nothing special. Generally extremely overpriced for the food you receive. Looks better inside after the renovations but certainly not worth the prices....many other options with better food for 30-40% less cost.
Amazing food and experience just like every other time. One of the best meals and spots in the city.
Every item is well prepared and presented. The main courses were superb.
I was very disappointed in the food and wine. The wine choices by the glass were not very good and expensive. My husband had the New York strip which was tough and had a fair amount of nerve in it.
It’s really expensive to dine there and honestly not worth the money.
New favorite restaurant in Charlotte. The Crispy Duck was amazing.
Love this restaurant
Fantastic meal, service and ambiance. Highly recommend. If the deckle is on the menu, grab it..
Service was awful. Love this restaurant but for the entire evening did not know who our waiter was, and had to ask for everything. Terrible.
Very good. Always enjoy our meals there
Wines by the glass getting expensive
We used to love this restaurant and this was our first visit since they renovated. Service was great but food was disappointing.
Had friends in from out of town. Such a memorable evening. Everything was sheer perfection
Better than good food. Nice comfortable atmosphere (casual dress). Bartender was phenomenal. Hostess not so much. Waiter knew how to wait tables. All in all this little restaurant is a gem. You might not see it there based on the building but if you walk by you're missing out.
Great neighborhood restaurant that delivers excellent specials!
Food is as good as it ever was - and maybe even a littler better. (Am I allowed to say that?) Love the new look and design.
Great service and delicious food
Great food! As before, the charcuterie board was amazing!
Delicious meal but horrible service. Server spilled snapper juice on us, laughed at us at times and didnt make us feel welcome. So odd with how nice of a restaurant it is. I wont be going back.
Our server seemed preoccupied most of the evening and assumed we were not staying for dessert. He didn't show concern when we shared that the entree was cold and a filet should not be cold.
We have always loved Customshop since the beginning. This was our first time dining since the renovation. Everything we ordered was just outstanding and the service was top notch. Our favorites were still on the menu, and the cocktails/wine selection were, as always, wonderful. So happy we can keep Customshop in our Top 5 favorites!
Love it. Seafood dishes were on point and so fresh. Never had snapper crudo that was so good. Love it here!
Always one of my favorites in Charlotte
Nice update, but loud. It needs to be addressed lime Good Food did a few years ago.
Duck was excellent, ravioli was good-earthy flavors.
Food was cold on arrival. Friends food was undercooked then when got back food it was over cooked. The bbq octopus was fair at best. Very salty. Disappointed. The kitchen needs to get it together
Great food, cocktails and service. Always a great place for dinner out with friends
Had an an amazing time!! Great food and service. The bread pudding for dessert is a must try!
Waitress was very attentive and personable. Food and wine delish.
Delicious food in great atmosphere! Great date night!
Excellent food and service as always.