Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Charlotte
  4. Charlotte
  5. Elizabeth
Customshop, Charlotte, NC

Customshop

4.8
4.8
1617 Reviews
$50 and over
Contemporary American
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Make a reservation

2 people

7:00 PM


Booked 20 times today

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Phone number
    (704) 333-3396
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Andres Kaifer
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Private party contact
    Chip Townsend: (704) 333-3396
  • Neighborhood
    Elizabeth
  • Cross street
    Travis
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

What 1,617 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.9Service
  • 4.8Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Charlotte

    Best Overall

  • Charlotte

    Best Service

  • Charlotte

    Best Value

  • Charlotte

    Contemporary American

  • Charlotte

    Best Overall

  • Charlotte

    Best Service

  • Charlotte

    Best Value

1,617 Reviews
  1. MayaM

    New York City

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was an excellent meal and the place has a great vibe.

    Is this helpful?

  2. Emegy

    Charlotte

    13 reviews

    vip
    5.0

    13 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    So glad we finally made it to this wonderful restaurant. Great service and delicious food.

    Is this helpful?

  3. OpenTable Diner

    Charlotte

    9 reviews

    5.0

    9 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always very good.. tops in Charlotte for great food..service.

    Is this helpful?

  4. CheffDD

    Charlotte

    87 reviews

    vip
    5.0

    87 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Terrific food and service! We have always had good experiences there!

    Is this helpful?

  5. OpenTable Diner

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Erica was fantastic, and guided us to have the tastiest meal and perfect cocktails and dessert deliciousness… ten out of ten experience.

    Is this helpful?

  6. JohnFitz

    Orange County

    16 reviews

    vip
    5.0

    16 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent experience! Great food and service, will be back!!

    Is this helpful?

  7. CindyM

    Charlotte

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    This place is a gem! The food is amazing. The service is excellent. This is a Charlotte staple!

    Is this helpful?

  8. OpenTable Diner

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Great dining experience and wonderful service. Their bruschetta was to die for !!!

    Is this helpful?

  9. scotts

    Charlotte

    20 reviews

    5.0

    20 reviews

    Dined on April 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was fantastic as always, as was the service. The premium bourbon selection is as good as any place in town. Always a great experience.

    Is this helpful?

  10. FrancisM

    Charlotte

    1 review

    5.0

    1 review

    Dined on April 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best restaurant in CLT! Everything is delicious! Cocktails, small plates.

    Is this helpful?

  11. OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on March 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great food, and hospitality. I haven’t had a better meal in CLT in 3 years. Great engaging service that’s genuine not forced hospitality. The ingredients tell the story on the plate. Well executed and seasoned well. Wine list is very reasonably priced and great selection. We will be back. Thank you for your warm welcome and great experience. Cheers!

    Is this helpful?

  12. OpenTable Diner

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on March 23, 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 5
    We wished the food was better. The service and atmosphere were amazing.

    Is this helpful?

  13. Cherylth3010

    Charlotte

    31 reviews

    vip
    5.0

    31 reviews

    Dined on March 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Customshop is one of our favorite restaurants in Charlotte. The food is outstanding, the service and ambience are excellent.

    Is this helpful?

  14. OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on March 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best food l've had in Charlotte. They have a smaller menu, but make every dish absolutely amazing. If you're visiting Charlotte and looking for somewhere to dine that's guaranteed to be great--dine at Customshop. Scallops, empanadas, deserts, drinks...all were incredible.

    Is this helpful?

  15. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on March 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful meal and service as always. Exceptional!!!

    Is this helpful?

  16. DilworthDiner

    Charlotte

    168 reviews

    vip
    3.0

    168 reviews

    Dined on March 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Service was the best part. Pasta dish was very bland - did not care to finish it (can't recall the name but had shrimp and way too much fennel in it). Scallops were good but we felt they seemed small. Drinks were creative and good.

    Is this helpful?

  17. RachelH

    Atlanta Metro

    3 reviews

    4.0

    3 reviews

    Dined on March 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Soooooo loud we could barely hear people. And I’m under 30! Haha

    Is this helpful?

  18. Eric

    Charleston

    1 review

    5.0

    1 review

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything from the drinks to the entrees and dessert was perfect. Easily the best meal I’ve had so far in Charlotte.

    Is this helpful?

  19. Dorothee

    Raleigh

    2 reviews

    4.0

    2 reviews

    Dined on March 9, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Everything was great except it was noisy, super loud actually. My friend speaks rather softly, so that was a problem, but it also means everyone was having a good time!

    Is this helpful?

  20. OpenTable Diner

    Charlotte

    1 review

    4.0

    1 review

    Dined on March 8, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and excellent service. Custom Shop is one of our favorite go to restaurants. Friday night noise level was a bit louder than usual and hard to have a quiet conversation. Otherwise, a very pleasant dining experience.

    Is this helpful?

  21. Opscovert

    Charlotte

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It took us 6 yrs to finally dine here. Wow. It was sooooo amazing. Vibe,food,service, & price was fantastic! Lilly was our server and she was a delight!

    Is this helpful?

  22. scotts

    Charlotte

    20 reviews

    5.0

    20 reviews

    Dined on March 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a fantastic experience at the Customshop, with great food, drink selection, service, and atmosphere

    Is this helpful?

  23. CharlesP

    Charlotte

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a pleasure to return to Customshop. We had the wagyu beef tartare for the first time, and it was wonderful. My wife loves beets, and she loved the small plate offering with whipped Calvander and marcona crumble. I had the duck empanadas, which were great. We shared the mahi main course which was cooked perfectly. We lucked out, also, because we got Zoe as our server, and she was excellent, as usual. We have been visiting this restaurant for over 15 years, and it always stays fresh!

    Is this helpful?

  24. Foodielicious

    Charlotte

    6 reviews

    5.0

    6 reviews

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved everything! Been wanting to try and it did not disappoint.

    Is this helpful?

  25. WilliamC

    Charlotte

    8 reviews

    vip
    5.0

    8 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service were very good! Will be going back soon.

    Is this helpful?

  26. ArmandoS

    Mexico City

    33 reviews

    vip
    5.0

    33 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Customshop was a great experience. The spirits are very well prepared and the food is fantastic, the environment is friendly. Kyle the bartender is the best!! ... you can't miss Customshop

    Is this helpful?

  27. Jaena

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on February 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was exceptional. The service, presentation and flavor! Put this on your list of things to do…

    Is this helpful?

  28. LaurenMills

    Charlotte

    1 review

    5.0

    1 review

    Dined on February 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We thoroughly enjoyed our business meal at Customshop. For appetizers we ordered the braised duck empanadas and wagyu beef tartare, both were very good and a solid portion for 3 people. We enjoyed several cocktails and my personal favorite was the Secretly Stern, their take on an espresso martini - the chile salt was a lovely addition! My colleagues really enjoyed the White Bronco and Security & Bond. For entrees we ordered the Mezzi Rigatoni, Prime NY Strip with chimichurri and NC Sea Scallops to share. The NY Strip and scallops were absolutely phenomenal!! Cannot express enough how much we enjoyed those. The pasta was also great, but was overshadowed by the exceptional flavors of the other two dishes. For dessert we shared the guava lime cheesecake and a chocolate dessert with raspberry coulis. Both were excellent.

    Is this helpful?

  29. SoulFoodie

    Charlotte

    16 reviews

    vip
    5.0

    16 reviews

    Dined on February 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I really enjoy this place. A solid location for delicious food, great service, and atmosphere!

    Is this helpful?

  30. HalM

    Charlotte

    1 review

    5.0

    1 review

    Dined on February 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was excellent. One of the best restaurants in the city.

    Is this helpful?

  31. jafkm

    Charlotte

    32 reviews

    4.0

    32 reviews

    Dined on February 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    The food here has always been good and remains so. The portions aren't the usual tiny sized expensive restaurants are giving these days; they are appropriately sized in terms of quality and price. What we were surprised about: no non-alcoholic wine and beer selections--at all. With the wide range of such spirits, I do not want a "mocktail" which here as in many other places behind the curve, consists of fruity sweet or limey lemon kiddy tasting drinks. Our ears got used to the noise level--the music wasn't blaring and it was on the mellow side, but the high non-baffled ceilings make it difficult to carry on a conversation with your loved one--especially if you'd like it private. WAY too noisy, though again, not as bad as some places that crank up the sound so you talk louder, drink more and spend more money on drinks.

    Is this helpful?

  32. OpenTable Diner

    Charlotte

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We like the food and the atmosphere. They know about lighting.

    Is this helpful?

  33. OpenTable Diner

    Detroit

    6 reviews

    vip
    5.0

    6 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The service was very fast and the food was high quality. Some interesting beet dishes and really good pasta.

    Is this helpful?

  34. ValricoVictor

    Alabama

    5 reviews

    5.0

    5 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding customer service from wait and host staff.

    Is this helpful?

  35. AdamM

    Washington DC

    1 review

    5.0

    1 review

    Dined on February 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The interior has an intimate feel and is great place for a date. The waiter was pleasant and attentive. The food was delectable and I will be returning.

    Is this helpful?

  36. JPMPM

    Charlotte

    61 reviews

    vip
    5.0

    61 reviews

    Dined on February 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing! My girls and I dropped in before an event and enjoyed a cocktail and shared appetizers. The beets were incredible! Also ordered the empanadas and burrata board. The flavors melded and it was like fireworks going off in my mouth! Thank you for the outstanding service and incredible cocktails and food!

    Is this helpful?

  37. OpenTable Diner

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on February 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time and it was great. From the food, drinks to atmosphere, this place killed it. Will definitely be back.

    Is this helpful?

  38. MelM

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Whatever you do, get the flan (or two) because it’s the most delicious thing you’ll ever have.

    Is this helpful?

  39. KristinK

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Scallops were delicious, cooked perfectly! Cocktails were also great.

    Is this helpful?

  40. NewToCLT

    Western NC

    2 reviews

    3.0

    2 reviews

    Dined on February 4, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Everything was above average but it was frustrating waiting 20 minutes for drinks. I don’t blame our server at all. He was wonderful and kept checking at the bar. I think they just got backed up but still 20 minutes is a while.

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1617 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 20 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street
    Travis
  • Neighborhood
    Elizabeth
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    (704) 333-3396
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Private party contact
    Chip Townsend: (704) 333-3396
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
Discover
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Businesses
  • Restaurant reservation software
  • Industry insights
  • Hospitality resources
  • Marketing resources
  • Operation resources
  • How to open a restaurant
  • For restaurants
  • For restaurant groups
Join us on
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo