We waited for over 45 minutes to even get served a glass of water.
We had 7:30 reservations.
Hostess ignored our arrival to set up a table for a large party, did not even greet or explain delay
We were finally seated by a a nice man from the kitchen I believe,who had seen how long we were waiting. Then we began the 45 minute wait to place our order for drinks and then our meal.
Food was good but experience not worth the wait.
$200.00 meal with terrible service.
I always make it a point to come here on special occasions or recommend it to someone for that. Service never ceases to amaze me nor does the food. I can’t remember our servers name but she was lovely. And the food as always was amazing. I was in on Sunday 2/11 and it was a wonderful evening.
A classic steak house. Excellent food, friendly, attentive service, and a cosy ambiance. Portions are generous and food is prepared to the guest’s specifications. Good value for your dining dollar.
Food was good. Sesame tuna could have been better the filet was very good.
Service attentive and pleasant.
Overall nice spot.
Fabulous menu, delicious steaks, homemade scalloped potatoes are to die for.
The Ribeye and the Prime Rib were spectacular. We live most of the year in Va. and usually come to Crane's when we are in Hilton Head. Never disappointed.
Valentines Day meal was fantastic. Great place, but service left much to be desired.
Simply the best steakhouse on HHI!
Wonderful restaurant. Would have given it a higher rating but the Mahi Mahi was extremely salty.
Was in Hilton Head for our anniversary and went to Crane's because they had prime beef and mostly good reviews. We were seated at a small table right at the entrance to the dining area and the door to the serving area, not good atmosphere for your anniversary. One very loud server visited a lot with apparently his regulars for long periods of time and our server started out fairly attentive, then she became involved in a very long conversation with another diner and just totally ignored us for the rest of the evening. Another server that seemed to be taking up the slack for the loud server finally spotted us and did bring us water and them took our dirty dishes while we waited for our server to check on us, when she finally came over, she said she had been watching us and knew we were still eating, which was totally untrue, her back was turned to us and she never looked our way!!!!
When you pay $35.00 for a 12 ounce prime rib eye, you expect it to be great and you expect the server to at least check on you and keep water in your glass.
Lovely, enjoyed every minute of it. Great atmosphere and great food!
Excellent restaurant in every respect. Don’t miss it
Everything was delicious and the special restaurant week menu pricing was great!!
Excellent, never disappointed, service and food great. Thank you!
The best steak on the island. Love the clubby atmosphere. Server Spencer is a keeper!
We ate from the Restaurant Week menu and everything was excellent. Our waiter, Spencer, was friendly, personable, and knowledgeable about the menu and preparation of items. We enjoyed our evening and will definitely return.
Tasty rib eye that is in my top ten in the country. Friendly service. Local gem.
Always a great restaurant. We go to the early bird usually so I can't speak for the rest of the menu. It's always consistently good and look forward to going there.
The ambiance was not great!
The food was better than okay, but overpriced for both the atmosphere and presentation. They may have had an early dining menu that we missed that was a better value. If you're using an expense account, it would probably be a good place for a business dinner.
Food was excellent and our server was great. Can tell during busy season it would be a pretty noisy place but it was very cozy when we went highly recommend
My wife and I have had numerous meals at Crane's Tavern, and we had never been disappointed in our food or overall experience. Until last Saturday, that is. We were both very disappointed with our meals (me, tuna; my wife, salmon). I could only finish about half of the tuna; my wife did a little better with the salmon. We will likely return to Crane's, but we will not be ordering seafood again. Stick with the beef if you go to Crane's. Service was excellent, on the plus side.
Service was slow, was our second time there, similar issues. Food this time was not nearly as good as our first visit. All the family had steaks. Two filets were fine at medium, the two prime ribs were supposed to be medium but were closer to medium well. In all fairness they did ask but it was not worth the wait to redo.
The food was excellent. I had the liver and that will probably what I will order on most visits. The scalloped potatoes and creamed spinach were also excellent. The waiter was friendly and efficient.
We’ve dined here a few times. The food is always remarkable and the service never disappoints. Some of the best steaks on the island.
The food was on point from appetizer to dessert! Our steaks were perfectly cooked and our server Gerry, was wonderful! We will definitely be back!
Good meal. Filet was rare. Asked for very rare. Prime rib was ok per person ordering that. Potatoes were good as was spinach. Shrimp cheese dip very good. Ahi was small for price. Good but not great.
The restaurant and atmosphere is fantastic. The steaks were cooked to perfection. The potatoes (scalloped) were done to perfection. The desserts are great.
The hostess was a bit off due to NYE. We believe that she allowed locals who had reservations after us to be seated first. Then offered to sit us in the bar area??
However the people in the restaurant noticed the discrepancy and spoke up. I will contribute this oversight to the night.
The atmosphere is friendly. I would return.
I was there for NYE with an opentable reservation. They kept my family waiting for over an hour past the reservation while they quickly served people who they knew - “locals” - the good old boy network is alive and well at Cranes. Food was amazing, table and bar service were great. Front of house was run by the good old boy network. Tough to rate. 3 Star