Craftsman Row Saloon

4.2
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380 Reviews
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$30 and under
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American
We are classified as "Modern Comfort Food". Freshly prepared very identifiable classic comfort dishes featuring "French Dip", "Lobster, Brisket or Classic Mac and Cheese", and "Roasted Chicken".
What 380 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
3.9
service
4.3
ambience
4.1
value
Noise · Moderate
82% of people would recommend it to a friend
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OT
1 review
Dined 6 days ago
Overall4food5service3ambience5

it was a really cool place with really good food!

j
Philadelphia
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

Awesome Love It Food great. Love decor ambience great
Service friendly and good

JW
Philadelphia
11 reviews
Dined 7 days ago
Overall5food5service5ambience5

The food was delicious, the drinks were perfect, and the atmosphere was cheery and fun!

OT
Philadelphia
1 review
Dined on February 16, 2020
Overall3food5service1ambience4

Food was good but we waited a long time for anyone to even acknowledge us and we had an appointment. Another table was seated about 15 minutes after us and was helped before we even were asked if we wanted a drink. Then later they made us move to a different table. After eating we ordered a milkshake and waited 30 minutes for it. Like i said food was good but the service sucked.

LB
Chicago
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Absolutely loved it! Decorated for Mardi Gras and inventive milkshakes! Food was delicious.

ER
1 review
Dined on February 16, 2020
Overall5food5service3ambience5

Great food. Seemed like they were understaffed or something, we sat for about 15 mins before our waitress even came to take our drink order.

CW
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Amazing service and delicious food! Came an early morning not realizing that it opened at 11am. Got there a few minutes early and the staff was kind enough to let me and my guest into the restaurant. We both got burgers and they were absolutely delicious! Service and food was great!!

OT
Philadelphia
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

the experience was great the service was outstanding our waiter carmon knew what he was doing and knew how to put a smile on our face, the food came out fairly quick and the food was hot and tasted amazing and I can not forget about that milkshake it was to die for

AH
Philadelphia
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

No often these days you find amazing and friendly customer service! From the second we walked in we were greeted by the bartender, seated, and then greeted by our waiter. The manager even came over to thank us for coming in and to see how all was going. It was also our waiters first day working there and you would have never guessed it - he was great! Food was awesome too! nice little find, we will definitely be back!

OT
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Went in their with my girlfriend for an early Valentine’s Day dinner. CRS did not disappoint. Burgers were hot and juicy, and cooked to the right degree of doneness (which is surprising for a place that sells burgers). The milkshakes look as good in person as they do on their instagram. We sat at the bar and the service was as good as sitting at a table.

OT
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Great birthday milkshake!!

g
Philadelphia
17 reviews
Dined on February 8, 2020
Overall5food5service5ambience4

Cute restaurant with lots of character. Food was delicious. We didn't try the milkshakes, but they looked awesome!

MC
1 review
Dined on January 31, 2020
Overall4food5service3ambience2

Loved the Buffalo Cauliflower! I hope they keep it on the menu forever. The veggie burger was out of this world. French Onion soup was ok.

KK
Dallas
2 reviews
Dined on January 25, 2020
Overall5food4service5ambience5

This was our third time here, but our first time for dinner and during the winter season. We took our daughter and her 5 friends for her 15th birthday dinner. We had two tables and were seated immediately. Unlike the first two times, the staff and manager were very attentive. Service was excellent. Everything came out in a timely manner, and the staff continued to check on us. The other times were during the summer at lunch time. All the reviews that commented about the slow service were unfortunately true. We knew this going in this time but were pleasantly surprised at the turnaround. Plus, it was an added bonus to see the place with all the Christmas decorations. It looks completely different. That alone was worth the trip into the city. If you have a chance to get there before the end of January when they take it all down, I highly recommend it.

KH
New England
3 reviews
Dined on January 25, 2020
Overall3food3service2ambience4

Good food, nice atmosphere. Service was a little off. Received one meal and others came out well over 5 minutes after

L
Philadelphia
1 review
Dined on January 24, 2020
Overall1food1service1ambience1

Had a reservation at 6:45 , got their right on time , sat us down right away. We then were completely ignored for about 20-25 minutes. We got up and left and went to another bar for drinks and apps. I would not recommend this place to my dog.

V
Philadelphia
1 review
Dined on January 18, 2020
Overall4food3service5ambience4

I enjoyed the food. Kids loved the shakes (that’s really what we went for). Customer service was great, waitress was friendly, and they were very accommodating. Only thing I had trouble with was little space and the decoration (reef) on the wall kept poking me. Everything else was good.

OT
Philadelphia
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

The food was amazing, the drinks were amazing, the staff was even better. The whole place is so cool and the food was so goof and I really had a good tome here. Our waitress was very helpful and telling us about the menu. The one gentleman who brought us the drinks and food was so nice and funny. Haven’t stopped talking about this place since I was there 3 days ago. Will definitely be back again.

BS
1 review
Dined on January 16, 2020
Overall3food3service3ambience3

Noise level "energetic" is inaccurate ~ it's crazy LOUD ~ conversation is hard ~~~ food rating: was good but barely warm ~~~

a
1 review
Dined on January 11, 2020
Overall2food5service1ambience5

Craftsman gets 5 stars for the food. Everything was really good, including the cocktails! Problem was the service. We had an 8:15 reservation and the host told us there was about a 15 minute wait, which was no problem so we got a drink at the bar. It was clear they were short staffed that night as the host was also running food and clearing/cleaning tables so we understood. Over 30 minutes went by and I overheard the bartender tell the host we were waiting for a table. He came over said he was getting one ready and when he came to get us told us he just completely forgot about us. We sat down and then waited over 5 minutes for the waitress to come over. At this point the restaurant had emptied out and there was only a couple other tables. When she came over she acknowledged she was aware of our wait and being forgotten and made excuses for the host. She then never came back to ask if we needed more water or drinks. Completely understand a short handed night, but it's all how you recover with the service. We were made to feel like it wasn't a big deal that we were ordering our food at 9pm when we had an 8:15pm reservation. The apologies didn't seem genuine and that we were more of a bother and that it's not a big deal to be "forgotten". We were told next time we come we wouldn't have to wait, but after the terrible service, don't think we'll be going back. The experience left a bigger impression than the great food.

A
Philadelphia
1 review
Dined on January 11, 2020
Overall4food3service5ambience5

I was really excited to go here. The ambiance and service were great. The food was okay. It wasn’t bad at all, just not great. I’d possibly go back but probably no time soon.

OT
Atlanta
8 reviews
Dined on January 11, 2020
Overall3food3service4ambience3

Stopped by on a Saturday night, first time there. Cool vibe, food was nothing outstanding, nothing to earn me as a regular customer! I had the Chicken Biscuit sandwich, Biscuit was dry and just crumbled on the first bite. That was a huge disappointment, I ate my sandwich with a knife and fork. Taste was okay, chicken was soggy.
I will say the brussel sprouts were some of the best I have ever had. Desert was another let down, checked their website it listed many options. The waitress gave us a menu that offered a brownie, ice cream and a selection of milkshakes. I asked the waitress about the website, she said that it hadn't been updated in a while. There were many inconsistencies between their website and the actual menu. Who does that! Update your website! One and I am done!

OT
San Francisco
1 review
Dined on January 5, 2020
Overall5food5service5ambience5

Great restaurant and you must order the crazy shakes. The birthday cake shake rules

JD
1 review
Dined on January 1, 2020
Overall3food2service4ambience3

I was very disappointed. Asked for mustard for my sandwich and they charged me for it. Ridiculous. It was only 50 cents. It wasnt the money it was the principal.didnt tell me until the bill came. Are they really that cheap?

AM
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Food was fantastic. I'm a regular, and they never disappoint!!!

Five stars, all the way!!!!

CM
Philadelphia
1 review
Dined on December 29, 2019
Overall3food3service2ambience5

Decent burger. Beer selection was OK but for some reason i expected better. Place was decorated for the holidays which was cool. Service was a little sloppy but i think that was because our server had tables at the very front of the rest and at the very back. Not really her fault. I'd go back but wouldn't go out of my way...except maybe during the holidays.

JW
Philadelphia
1 review
Dined on December 28, 2019
Overall5food4service5ambience5

Very welcoming. Decorated for the holidays was a plus. Service gracious and wonderful. The milkshakes were the best.

OT
Philadelphia
1 review
Dined on December 23, 2019
Overall1food1service1ambience1

Manager told us they had 3 servers called out and were completely understaffed. Took 30 minutes for a drink to come out. 2 entrees came out before our apps, one app was wrong, and the 3rd entree came out 20 minutes after the first 2. The manager was accommodating and cut our bill in half but still it was a shame. Used to be my favorite neighborhood bar but service and food has been really hit or miss since the end of the summer.

AK
Philadelphia
4 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

The holiday decor was spectacular! Such a cute date night dinner spot. Our waitress Jasmine could not have been sweeter. My husband loved the sangria but wasn’t a fan of it served warm so she got the recipe and made it over ice for him. Food was amazing! We just did appetizers but everything was cooked to order and tasty. Highly recommend! (Especially around Christmas time)

AI
1 review
Dined on December 21, 2019
Overall1food4service1ambience5

Decor was festive and fun. Food was good. Service was the worst I have ever had. Waiter forgot to come and take our order then when he did, we never received our drinks. Food came and we still didn’t get our drinks. Finally complained enough and said forget it we don’t want them, that’s when the waiter finally brought them over

BM
Philadelphia
2 reviews
Dined on December 21, 2019
Overall4food3service3ambience5

Christmas lunch

N
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

We had a great time. Beautifully decorated for Christmas. Service was prompt and food was delicious!

GM
Philadelphia
1 review
Dined on December 20, 2019
Overall5food4service5ambience5

Pub was beautifully decorated for Christmas! The sandwiches were really good, great cocktail menu.

TM
Philadelphia
16 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

We went the week before Christmas and the place was decorated and the atmosphere was very festive. The wait staff and hostess were really pleasant and attentive. The food selection was varied and everything our party orders was delivered quickly and at the appropriate temperature. The food was delicious. The Christmas themed drinks were very good and the names were creative. We will definitely be back!

MD
Philadelphia
1 review
Dined on December 13, 2019
Overall3food3service3ambience3

Disappointed. The moment I was told I would have to pay for extra ranch dressing I was annoyed

OT
Philadelphia
7 reviews
Dined on December 10, 2019
Overall1food1service1ambience4

Don’t go there if you expect to get waited in the first 10
Minutes of being seated. Service is absolutely terrible!

OT
1 review
Dined on December 9, 2019
Overall4food4service3ambience3

The place is very nice. The waitress was very polite. Food was very good. Only downfall which is something that wouldn’t happen every day. The Restaurant was on the news earlier that day. Which ended up being bigger then they thought. So certain things on the menu was not available. I will deff come back again!

OT
Philadelphia
1 review
Dined on December 7, 2019
Overall5food4service4ambience5

Christmas outing with friends, loved all the decorations so beautifully done. Our food and service was perfect. Had a great time, look forward to going back.

H
Philadelphia
56 reviews
Dined on December 5, 2019
Overall5food5service5ambience5

Lunch before Walnut St Theater. Always good as well as service. Very accommodating too. Decorated for Xmas is over the top but I loved it! Been many times & will continue to eat there when in town.

TK
Philadelphia
2 reviews
Dined on November 29, 2019
Overall5food5service4ambience3

Being charged for ranch dressing when I'm allergic to blue cheese is messed up, but the food and friendly team makes up for it.

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