Sorry to write this after many good experiences but this was a very poor performance. To start, my wife and I got different versions of the menu. Then, we must have looked like wine lightweights (we are not as have a big cellar) as were directed to the summary wine list and had to ask and wait awhile for the master list and never saw a sommelier. Turned off and went by the glass. When our first glass was finished during appetizers then and the main course arrived, no one came by to ask for a refill and we had to flag down our waiter (who had switched mid meal without notice). When we asked for non-port dessert wine choices (figure a Wine Spectator top star would have good selections) waiter didn’t know, no sommelier came by and eventually they came to serve us the only (non port) sweet wine they had which we didn’t want as only wanted to know what was on offer. Then our bill comes and we were charged for five glasses of wine when we had only three. Spoke to manager on way out to give feedback (almost never do this) and felt like he was going though the motions. Noticed many regulars were getting tons of attention so guess that’s what it has become here. Great food might have taken the edge off but entree was very tough. Sadly, we won’t be back.
This is our 3rd time celebrating New Year’s Eve at the Kittle house. Unfortunately this time was not it’s best. The cocktail hour was the best part of the evening. Beautiful display of shrimp, crab and 3 types of caviar. A cheese and various cured meats were wonderful. Hors-d’oeuvres were passed around were also good. And that’s when the good ended and the average began.
One bar with 1 1/2 bartenders was not enough. We had to wait 20 minutes to get our first drink. They were pouring wines and champagne at the tables but we had to wait quite a while for them to serve us.
As far as the main buffet service, it was not up to their normal quality. All the sliced meats came without any sauces or gravies. I couldn’t even eat the turkey it was so dry.
The snapper had a champagne sauce, that the server had to scrape the bottom of the tray for and it barely soaked the spoon.
Speaking of spoons, the had an apple soup in a carafe, but when we asked for a spoon to eat with, it took them 15min to get us one.
Service was not great, I hope it’s just extra help, but the previous years, everything was 5 star.
I hope this was just a bad night , but I will not attend NYE at the Kittle house next year.
We were bitterly disappointed in this supposedly venerable establishment. The setting may be genteel but food & service leave much to be desired. Problems were apparent from the very start when we were offered a cocktail. There was no cocktail menu so we went straight for a wine from the restaurant’s extensive list. After a long while our bottle arrived, but was then placed out of view. Was it on ice? Maybe. Worse, repeated attempts to get our glasses refilled were ignored by too many for too long. (Numerous wait staff wander about, doing nothing, looking nowhere. Waving & calling bring no response.) My duck breast arrived medium as requested but was bone dry; little to no fat remained on it. Perhaps a misguided attempt to offer a low-fat version of a dish meant to be rich, but a waste of good meat in my view. Normally a plate-cleaner, I soon lost interest & left a third of it untouched. The shrimp & grits were also a let down. The grits were tasty but there was barely a schmear on the dish, leaving the grilled shrimp high & dry. Again, the kitchen missed the point. Dessert was an even sadder affair. The "chocolate pastry gift,” pudding wrapped in phyllo, was nice enough. But the honey almond cake was a disaster: a beige lump, dry, bitter & moistened only by a scoop of ice cream. Finding a large shred of plastic bag in the ice cream was the low point of the evening. We found it odd that pre-dinner drinks were included on the dessert menu. Had we seen this earlier, we might have ordered a cocktail. Instead, it came too late to be of any interest, another lost opportunity. (Among many other things, this restaurant might want to review how they print & present their offerings.) On a positive note, they were kind enough to take note of our special occasion & did not charge us for the dessert mishap. Also, our Cremant d'Alsace was delicious & the steward gracious. Nevertheless we will not be returning to Kittle House anytime soon.
Went there for lunch with my friends. The price fixe lunch was a good deal and the food was good. My friend recommended the butternut squash soup and the creme brûlée and they were just ok. I had the cheeseburger since the other choices were fish, eggplant parmigiana and a chick thigh salad. The cheeseburger was very good and served on a pretzel roll with bacon and was so thick I had to cut it up.
The negative was we were seated at a table in the corner near 2 windows and the radiators. There was a funny smell so we had to move our table. My friend said when she arrived there was a cat in the restaurant and we had seen one outside. Not sure if that caused the smell but if so they need to disinfect the place.
Consistently top quality fine dining and exceptional wine list for decades. The attention to preparation and service makes any occasion a better experience. The specials are innovative and not just a minor variation on an existing menu item. There is a wine list on the last few menu pages. Ignore it and ask for the wine list. The sommelier will be very helpful and the prices cover many ranges.
The smoked fish and the smoked meat appetizers are smoked/cured in- house and are top notch.
Don't pass up the Moscovy Duck. Almost impossible to find on a menu. It has the texture and mouth feel of a fillet mignon, but the taste of duck. This is totally different from any long island duck you have ever eaten.
This restaurant is a destination, not just a place to go because you happen to be nearby.
Always a good elegant spot for dining. My family from out of state love coming to their comfort food place.
Two nights before Christmas, there was plenty of staff on hand - a good thing. We had 6:30 dinner reservations and the entire meal felt rushed. I'm not sure if the table arrangements were changed to accommodate the maximum number of guests, but tables were practically on top of each other. A waiter and bus boy standing next to our table had a verbal confrontation. My husband noticed a waiter drain the last of a bottle of wine into a glass and swig it down at the service station just behind us. From start to finish, we were out of there in about 95 minutes - not very uplifting for the holiday weekend.
We came here a few days before Christmas for dinner and to stay the night. It was beautifully decorated. There was a lag time for checking in (they lost the reservation), but they were extremely courteous and took care of the problem. Dinner was amazing, though the waiter forgot to put our order in. However, they made up for it with free cocktails. The food was genuinely delicious. A lot of house made dishes and farm to table dishes. All staff was very courteous and we will be returning.
One of our favorite spots. Great atmosphere, terrific service and the Tap Room is a terrific value
A lovely holiday dinner in their Tap Room. Even though it was bustling, the service was great and the food was dependably delicious.
Built in 1790 as a barn & carriage house, the famous Crabtree's Kittle House provides the perfect country ambiance for private events from 10 to 200 guests. For almost every event or occasion Crabtree's Kittle House has a private room and a special menu for it!View Private Dining Details