Nearby points of interest
Nearby points of interest
About Crab House at Pier 39
Voted "best crab in San Francisco", this cozy, wood-paneled boathouse is home of the world famous Killer Crab (R), over two pounds of roasted whole Dungeness crab. Other specialties include sizzling iron skillet-roasted mussels, shrimp and crab, crab enchiladas, crab cioppino, crab angel hair lasagna, hot crab melt sandwich, seared filet mignon and lobster thermidor.
San Francisco, CA 94133
Hours of Operation:
Daily: 11:30am - 10:00pm
$30 and under
Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
We validate parking for one hour at the multi-level parking lot adjacent to Pier 39.
F-Line & #15
J. C. Becerra
Private Party Facilities:
We have a beautiful room with windows looking at the bay and the Golden Gate Bridge. This room accommodates up to 50 people.
Private Party Contact:
General Manager: (415) 434-2722
Bar Dining, Bar/Lounge, BYO Wine, Corkage Fee, Fireplace, Full Bar, Non-Smoking, View, Wine
Special Events & Promotions:
Season's Greetings! Let's spend the Holidays together! Please book your reservation early, as we fill up quickly!
Crab House at Pier 39 Ratings and Reviews
This is the BEST crab 🦀 we have ever had.!i live in AZ and come to San Francisco each December for Christmas shopping. Crab House at Pier 39 is top on my list of places to eat at when I visit SF. A must dining experience. People are friendly and the food is great.
We brought my husband's uncle out to Crab House since he was our guest to the Bay Area for the week. It did not seem to be too busy and we were seated right away after checking in for our reservation. The floor under our table was filthy with left over shell pieces and a plastic bib. I asked for a high chair but no one got us one. I got it myself.
Fabrizio’s service was severely subpar this visit. I ordered mussels and shrimp for our guest, a cup of crab chowder and lasagna for my husband, kids pasta for my son, and 1/2 killer crab for myself. Fabrizio recommended getting the combo mussels, shrimp, and crab to save money. I was totally fine with getting the separate orders to get my own designated crab portion but since he suggested it, I went with it.
During the time we waited for our meal and water refills, a party of 4 adults were seated at a neighboring table to us and was more attentively served with refills and their food. A bus person/food runner was able to help us with water, more lemons, and another iced tea for our guest.
Once everyone was done with their meal, we waited to be asked if we needed boxes and the check. No one came by although the table of 4 got their check and boxes during the time we waited. That table is adjacent to ours that I even had to protect my son's head as that party's crab enchiladas were brought out! I felt ignored because Fabrizio just passed our table without acknowledgement after helping them a few times. Ultimately, I had to hunt him down to ask for two boxes and the check.
The food runner/bus boy who helped us with water and boxes could have been a better waiter. I feel so discriminated against because Fabrizio gave the other party more attention for whatever reason.
Food arrived quickly. Crab legs and clams were obviously not fresh. Crab legs were OK in size but a little dry and clams were chewy. Shrimp was OK but not great. Seasoning was good. Burger and fries were good but not made to order. Burger was cooked medium-well when we ordered well done. Waiter never checked on us once after we placed our order. I had to ask several people for service. Some staff told us to ask our waiter and others never returned. Our waiter was pretty attentive to the table next to us but never once even looked our way. We were ignored and service was nonexistent. I finally flagged our server down after we had finished our meal for over 15 minutes already. It took him another 15 minutes to return with my request for a soda refill (which we had asked several staff during the span of about 15 minutes) and a slice of birthday cake and candle. He did return with both and did sing happy birthday though. Even though food was just OK and service was poor, I still gave him 20% tip because he was not rude and delivered the free slice of tiramisu and sang for us too.
The food was great! Service was good. I felt as if the waitress we had hovered over our table. Didn’t really give us space to eat. Didn’t know they give free refills for coffee. So that’s the reason for good service. She helped other tables but always stood over our table. But all in all it’s a great restaurant!
Loved this restaurant. We went here here for a friend’s birthday and had a great experience overall. Our waiter was awesome, the seafood was all incredible and the restaurant was really cute. If you have a larger party I’d suggest making a reservation early and requesting a booth, because their standard tables are a bit cramped is all.
My first time coming on a Monday and it wasn't as touristy crowded, quit pleasant. Our server was great very attentive (sorry i don't know her name but of asian/vietnamese maybe). We were celebrating my daughter's 20th bday and surprised her with a Tiramisu! I was soo happy. Everything was delicious as always!!!
Grandsons and I were on vacation. Made reservations ahead of time. Our reservations was honored, which was nice because it was super busy. Hostesses were so nice and friendly. Food was spectacular. We enjoyed our experience so much!!! Will visit again, for sure!
It was my first time going there. The food was amazing. Our server was quick and very attentive. I went there for my birthday dinner. I was expecting the waitress to do something extra since I was asked the reason of my reservation. When we arrived we were a little confused if we had to make line to let them know we had a reservation or if we could just walk up to the front to get seated. We made line behind a group of 5 people, until we realized that there was another group that walked to the front to check in. Maybe a sign would help out. Aside from that we loved this place and I would totally come back.
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