Counting House

4.5
958 Reviews
$30 and under
Contemporary American
Counting House is a modern restaurant located inside 21c Museum Hotel Durham. A showcase for high-quality seasonal ingredients, Counting House presents a global perspective on regional dishes and celebrates North Carolina’s rich heritage of fresh seafood with menus that feature rotisserie and roasting techniques. The bar and lounge is a welcoming place to taste innovative house-made cocktails, sip aperitifs, sample local craft brews, and explore broad bourbon and wine lists. Counting House combines contemporary design with historic details highlighting the building’s original terrazzo floors and arched windows and rotating exhibitions of contemporary art carry over from the adjoining hotel into the restaurant space.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 958 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.1
value
Noise · Moderate
84% of people would recommend it to a friend
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KM
KatieM
1 review
Dined on January 15, 2021
Overall5food5service5ambience5

We had dinner to celebrate our anniversary and it was perfect. Great food, great service!

N
Ncardin
Raleigh
7 reviews
Dined on January 13, 2021
Overall5food5service5ambience5

We had the swordfish with fennel and citrus; very nice flavor combo. Also had the garlic soup - best ever! And of course can't go wring with the s'mores creme brûlée. Service was excellent! Would definitely recommend.

OT
OpenTable Diner
Raleigh
1 review
Dined on December 31, 2020
Overall5food5service5ambience3

My only complaint: we purposely arrived at 5:30 to enjoy the 6pm “Midnight in Paris” New Years’s Eve toast- as advertised- and the staff decided they were “too busy” to follow through with it.

SL
SusanL
New York Area
1 review
Dined on December 19, 2020
Overall5food5service5ambience5

The menu was different, but very good. I had the Vodka macaroni and it was excellent. I also had the grilled radicchio salad and egg nog creme brulee. All were excellent. The server had an excellent knowledge of the menu and all the ingredients and flavors. It was a great place to have a nice relaxing dinner.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on December 16, 2020
Overall5food5service5ambience4

Sometimes you just need a great burger and a professionally made gin & tonic with Cardinal gin from NC. Counting House was the perfect place for both.

c
cameronw
Raleigh
1 review
Dined on December 12, 2020
Overall5food5service5ambience5

Really did an outstanding effort - not only was the food phenomenal, service prompt, and people attentive to our young children, but everyone was very thoughtful about CoVID limitations, and we felt very safe. Really wonderful experience!!

C
viprayC
Raleigh
7 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Excellent experience

JW
vipJustinWest
Louisville
43 reviews
Dined on November 6, 2020
Overall5food5service5ambience5

Wonderful place with lots of charm and special character.

ME
vipMariaE
County Durham
17 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

Super evening at the Counting House! With the new Covid rules we were not sure what to expect, but done so well we were made to feel very safe. New Chef and great menu - would highly recommend the swordfish, the chicken wellington (a special) and the burger! So good we have also booked for my husbands birthday later in November! Thank you.

OT
vipOpenTable Diner
Raleigh
13 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

The food was fabulous as was the service. When we weren’t sure what to drink, our server offered us samples and recommendations. The Brussel sprouts, vegetable risotto, and chocolate torte were wonderful!

OT
OpenTable Diner
Raleigh
2 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

The food and this place was great!

v
visanic
Raleigh
1 review
Dined on October 24, 2020
Overall4food4service4ambience4

Good food and service but very limited menu.

BL
BradLee
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Nice romantic setting, the dining experience was perfect.

NL
NicoleL
Raleigh
14 reviews
Dined on October 14, 2020
Overall4food4service5ambience5

Went with some friends for the re-reopening of CH now with a new chef. Drinks as always were impeccable (glad to see Travis behind the bar!). Service was great, would never expect anything less when dining here. The menu, while much smaller than before had some nice plates. The delicata squash was a great starter/share plate. The milk bread was also very tasty. My friends both got the new CH burger and loved it. I had to sneak a bite of their fries, and they are still as delicious as before. I’ll be looking forward to a return visit when the season changes and the menu follows to see what else Chef Jeff has coming.

Counting House
Responded on October 21, 2020

Thank you so much for the kind words NicoleL. Please come back and see us again. -The Counting House Team

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A
vipAnonymous
New York Area
9 reviews
Dined on July 15, 2020
Overall5food5service5ambience5

They took extra precautions due to Covid- we felt very safe- and the food was excellent.

Counting House
Responded on July 22, 2020

Thank you for dining with us, Anonymous! We are so happy to see that you felt very safe with our extra precautions and that you enjoyed your meal with us. We hope to see you soon! -Counting House

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DB
DougB
Denver
2 reviews
Dined on March 15, 2020
Overall5food5service5ambience5

Best meal I’ve had in a long time. Everything was fantastic, and the little touches like a free dessert for our anniversary, the great conversation with the restaurant’s manager, Phil, and the post-dinner cotton candy (what?!), made it even more special.

Counting House
Responded on March 19, 2020

Thank you for dining with us, DougB! We are so happy to see that you enjoyed your anniversary celebration and we along with Phil will look forward to serving you once more! -The Counting HouseTeam

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L
Lynne
Phoenix
6 reviews
Dined on March 13, 2020
Overall2food2service2ambience2

Bartender was fabulous. He knew his bourbons. Should have eaten dinner at the bar.

Dining experience was less enjoyable. Food was bland - both in palate and presentation. The restaurant was almost empty (probably 5 other tables full), yet the wait-staff was inattentive, distracted, and slow. And the pricing was high.

Counting House
Responded on March 19, 2020

Lynne, thank you so very much for this feedback. We appreciate your shout out to your bartender and are sorry that the rest of your experience fell short. We will absolutely look forward to serving you again soon so we can earn all 5 stars next time! -The Counting House Team

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SS
ShilpaS
Raleigh
5 reviews
Dined on March 13, 2020
Overall5food3service5ambience5

Great ambiance and great service! The food can sometimes be hit or miss but overall, I would still come back for a great, upscale environment.

Counting House
Responded on March 19, 2020

Thank you for dining with us, Shilpa! We appreciate your feedback and hope your next meal wows you. -The Counting House Team

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TR
TammyR
Charlotte
7 reviews
Dined on March 8, 2020
Overall3food3service3ambience4

Service was not even average. Server did not come around often enough. Food was nothing special.

Counting House
Responded on March 10, 2020

I am very sorry TammyR. There is no excuse for inattentive service and I sincerely apologize. I hope this doesn't deter you from giving us another opportunity to give you the quality of service we should. Please let me know if I can help make this a reality. Charlie Cronin-Food and Beverage Director

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OT
OpenTable Diner
1 review
Dined on March 7, 2020
Overall2food1service1ambience4

Food was terrible and service was sub par at best!

Counting House
Responded on March 10, 2020

I'm terribly sorry for the experience you had in Counting House. We clearly did not provide the quality of food and service we are known for and capable of. I sincerely hope you give us another try as we would love to give the full experience we know we want to provide all our guests. If I can ever help make this happen please let me know. Charlie Cronin-Food and Beverage Director

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JS
vipJSL76
Charleston
4 reviews
Dined on March 7, 2020
Overall2food4service1ambience4

While the food was great, the service was horrible. We dined at the Counting House both Saturday night and again Sunday for brunch. The waitress we had at dinner seemed as though she would rather be anywhere but waiting tables. After being seated and overhearing a nearby waiter given a rundown of the menu, what we thought were specials, etc. we inquired as to whether there were any specials as she had not told us any. Her response was "we don't have any" and stood there awkwardly silent waiting for our order. After dinner, we attended a show at DPAC and returned afterwards for drinks at the bar. I will say the bartenders were excellent - personable, offered drink recommendations and it was an overall nice experience. We took the chance Sunday morning on brunch. Unfortunately, it was a similar experience to Friday at dinner with regards to the service. The food was great but we received incorrect side dishes which weren't corrected until after we were done with our entrees. The Counting House has potential but we will not be returning due to the service, or lack thereof.

Counting House
Responded on March 10, 2020

I sincerely appreciate your very well thought out review JSL76. The fact that you didn't let your experience in the restaurant deter you lounge visit is commendable. I'm sorry for the service you received in Counting House for both dinner and brunch, there is no excuse for it and all I can say is "I'm sorry." I hope you reconsider returning to Counting House and allow us to provide the quality of service we know e can. Please let me know if I can help in any way. Charlie Cronin- Food & Beverage

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NC
vipNCgale
Raleigh
44 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

loved the octopus appetizer and really everything we had

Counting House
Responded on March 13, 2020

Thank you so much NCgale. The octopus is one of the only dishes we never change because of how much we love. We hope you come back and enjoy it again real soon. Charlie Cronin-Food and Beverage Director

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DM
DeanM
Raleigh
7 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

Fantastic, complex and incredible food! Wonderful service. Peaceful and beautiful setting with fascinating art in addition to the wonderful dining experience. We loved it! Can’t wait to bring the other foodies in our family back !

Counting House
Responded on March 5, 2020

What a wonderful review, thank you DeanM. We look forward to having you and the foodies in your family visit us. Charlie Cronin-Food and Beverage Director

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OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Excellent place!!! Will come again... and again. Compliments to the chef and the culinary team!

Counting House
Responded on March 3, 2020

Thank you so much Anonymous. We look forward to seeing you again...and again. Charlie Cronin-Food and Beverage Director

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SH
SusanH
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

we had a wonderful birthday brunch - 6 ladies - we could all converse easily and appreciated the recommendation of the bottle of mimosas!! Food was very good.

Counting House
Responded on March 4, 2020

We really enjoyed having you SusanH, and are thrilled you enjoyed the birthday brunch (and mimosas). We look forward to serving you again. Charlie Cronin-Food and Beverage Director

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S
Sims
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

The Service was excellent and my food was delicious.

Counting House
Responded on March 3, 2020

We couldn't ask for a nicer review, thank you Sims. Charlie Cronin-Food and Beverage Director

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SB
SuziB
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Lovely dinner before a play at DPAC. Food was fdabulous!

Counting House
Responded on March 3, 2020

Thank you SuziB. We look forward to seeing you again real soon. Charlie Cronin-Food and Beverage Director

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JG
JamesG
Greensboro
39 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Great food and service. Sam was our server and she did an excellent job taking care of us and reviewing the menu. Have dined at Counting House before and looking forward to returning.

Counting House
Responded on March 3, 2020

Thank you JamesG. I look forward to sharing your thoughts with Sam and the rest of the team. We all look forward to seeing you again. Charlie Cronin-Food and Beverage Director

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AR
AndyR
1 review
Dined on February 26, 2020
Overall5food5service5ambience5

Catch of the day (sword fish) was great! Also the scallops entre.
Starters & soup as well.
All meals were beautifully presented.
The ambiente is creative, a little eclectic. We all enjoyed it!
Outstanding was the young male trainee waiter - who knew everything about The Counting House's wines.
I hope he stays and gets a more senior role.

Counting House
Responded on March 3, 2020

Thank you for the review and private note AndyR. We are thrilled with Aaron and look forward to having him with us for a long time. Charlie Cronin-Food and Beverage Director

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OT
OpenTable Diner
Raleigh
1 review
Dined on February 25, 2020
Overall1food4service1ambience3

Slow start on service. Slower start on appetizers and drinks. People around us, seated after us were on desert before our entrees came out. No visit from the waiter to acknowledge the delay. The manager came out with a small plate of oysters to enjoy until our entrees came out. Not what we ordered. After entrees finally arrived, plates cleared. Boom check. No offer of dessert.
The food was good, but when you are ordering Tartare, steaks and 13 dollar drinks, the food should come out on time and the wait staff should not avoid your table. Just stop by and say there was a mix up in the kitchen. We apologize. Extremely disappointed in the overall experience.

Counting House
Responded on February 26, 2020

Dear Anonymous, I'm terribly sorry for the service you received last night. Clearly we fell short in the initial service and again in how we responded to falling short and for both accounts I apologize. I assure you this is not the standard we hold ourselves to and I sincerely hope you give us another opportunity to show you that. If I can help make that a reality please let me know. Charlie Cronin-Food and Beverage Director

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RV
RonV
Western NC
1 review
Dined on February 23, 2020
Overall4food4service4ambience4

Very accommodating to late arrival for one of the people in our reservation.

Counting House
Responded on February 25, 2020

We are in the business of being accommodating, thank you for appreciating it. We hope you come back and see us again very soon. Charlie Cronin-Food and Beverage Director

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JB
JoyB
1 review
Dined on February 22, 2020
Overall5food4service5ambience4

We really enjoyed ourselves! The food was good and our service was excellent! I thought the meal was a little expensive, but for a special night, it is what I would expect.

Counting House
Responded on February 25, 2020

We really appreciate the review JoyB and look forward to serving you again. Charlie Cronin-Food and Beverage Director

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a
acdoc
San Francisco
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Went with some out of town guests. Good bar, was a bit crowded but bartender attentive and spot on with cocktail recommendation. Dinner was excellent for all Our waiter was outstanding in his explanation of the dishes as well as the recommendation. Very modern vibe but also welcoming. I asked for the restroom and a staff member guided me there.

Counting House
Responded on February 25, 2020

Thank you so much for the extremely well thought out and detailed review acdoc. We are thrilled you enjoyed your visit and hope your out of town guests did as well. Charlie Cronin-Food and Beverage Director

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 21, 2020
Overall5food5service5ambience4

The wait staff were attentive and timely and their knowledge of the menu was what you would expect at a nice restaurant. The dishes were cook perfectly and were creative with flavor and presentation. The timing of the meal flowed smoothly and was not rushed or slow. I have already recommended Counting House to our friends.

Counting House
Responded on February 25, 2020

Thank you so much for recommending us to your friends, there is no better compliment. We hope to see and your friends really soon. Charlie Cronin-Food and Beverage Director

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AD
vipAlisonD
Raleigh
16 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Counting House is the perfect location in Downtown Durham for lunch or dinner. I hosted a lunch for clients and they were very impressed not only with the ambiance and super cool interior but also the service and the fantastic lunch. Highly recommend Counting House!

Counting House
Responded on February 21, 2020

AlisonD, you are too kind. Thank you so much for your continued support of Counting House. We look forward to your next visit and every visit after that. Charlie Cronin-Food and Beverage Director

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DR
DarleneR
San Francisco
1 review
Dined on February 19, 2020
Overall1food1service4ambience3

Food was not what we were expecting after reading the reviews. Very bland, fish overcooked, price very high. Overall not good. Not sure who was reviewing then but horrible.

Counting House
Responded on February 21, 2020

I'm very sorry you didn't enjoy your visit to Counting House. I sincerely hope you consider giving us another try as I'm sure we can find something on the menu that can wow you. Charlie Cronin-Food and Beverage Director

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m
moxie1406
Raleigh
8 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Hands down the best burger I have ever had. It was cooked medium rare just like I asked and it was so juicy and delicious! Gave it only 3 stars on value because the burger was a little pricey, but it was an eight ounce burger that comes with fries or a salad. I ordered the salad and it was excellent with fresh (not dried) cranberries and butternut squash sprinkled throughout that gave it a unique flavor.

After dinner we visited The Future is Female art exhibit in the hotel art museum. Great, fun evening in Durham.

Counting House
Responded on February 21, 2020

Thank you so much moxie1406. That is such a compliment about our burger, i can't wait to go tell the chef team. Also thrilled you got to explore our wonderful new exhibit. Please come back and see us again. Charlie Cronin-Food and Beverage Director

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RG
ReadyforGreatness
1 review
Dined on February 19, 2020
Overall4food4service5ambience5

Still searching for something special... Food was interesting, creative and tasty. But nothing that excited me in particular. Only one vegan entree option. I’m constantly surprised when the chicken is not even as good as what I would get in any of the homes I ate at in my community growing up...

But if you’re looking for a meal out it’s not bad just also nothing special beyond the ambiance and service.

Counting House
Responded on February 25, 2020

We appreciate the feedback ReadyforGreatness. Sorry to see that none of the dishes wowed you. We will be changing menus next month and we hope you will come back and give the new dishes a try. Charlie Cronin-Food and Beverage Director

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AR
vipAnneR
Raleigh
7 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Great food and service

Counting House
Responded on February 18, 2020

Wow, thank you AnneR. Food and service are why we are here and we are thrilled that you enjoyed yourself. Charlie Cronin-Food and Beverage Director.

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AK
AllisonK
Las Vegas
3 reviews
Dined on February 16, 2020
Overall5food4service5ambience5

Everything was great except we were hoping for a lunch menu at 11:00 am. There was little on the brunch menu my child would eat.

FAQs

Counting House offers takeout which you can order by calling the restaurant at (919) 956-6760.

Counting House is rated 4.5 stars by 958 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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