- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
We had dinner to celebrate our anniversary and it was perfect. Great food, great service!
We had the swordfish with fennel and citrus; very nice flavor combo. Also had the garlic soup - best ever! And of course can't go wring with the s'mores creme brûlée. Service was excellent! Would definitely recommend.
My only complaint: we purposely arrived at 5:30 to enjoy the 6pm “Midnight in Paris” New Years’s Eve toast- as advertised- and the staff decided they were “too busy” to follow through with it.
The menu was different, but very good. I had the Vodka macaroni and it was excellent. I also had the grilled radicchio salad and egg nog creme brulee. All were excellent. The server had an excellent knowledge of the menu and all the ingredients and flavors. It was a great place to have a nice relaxing dinner.
Sometimes you just need a great burger and a professionally made gin & tonic with Cardinal gin from NC. Counting House was the perfect place for both.
Really did an outstanding effort - not only was the food phenomenal, service prompt, and people attentive to our young children, but everyone was very thoughtful about CoVID limitations, and we felt very safe. Really wonderful experience!!
Wonderful place with lots of charm and special character.
Super evening at the Counting House! With the new Covid rules we were not sure what to expect, but done so well we were made to feel very safe. New Chef and great menu - would highly recommend the swordfish, the chicken wellington (a special) and the burger! So good we have also booked for my husbands birthday later in November! Thank you.
The food was fabulous as was the service. When we weren’t sure what to drink, our server offered us samples and recommendations. The Brussel sprouts, vegetable risotto, and chocolate torte were wonderful!
The food and this place was great!
Good food and service but very limited menu.
Nice romantic setting, the dining experience was perfect.
Went with some friends for the re-reopening of CH now with a new chef. Drinks as always were impeccable (glad to see Travis behind the bar!). Service was great, would never expect anything less when dining here. The menu, while much smaller than before had some nice plates. The delicata squash was a great starter/share plate. The milk bread was also very tasty. My friends both got the new CH burger and loved it. I had to sneak a bite of their fries, and they are still as delicious as before. I’ll be looking forward to a return visit when the season changes and the menu follows to see what else Chef Jeff has coming.
Thank you so much for the kind words NicoleL. Please come back and see us again. -The Counting House Team
They took extra precautions due to Covid- we felt very safe- and the food was excellent.
Thank you for dining with us, Anonymous! We are so happy to see that you felt very safe with our extra precautions and that you enjoyed your meal with us. We hope to see you soon! -Counting House
Best meal I’ve had in a long time. Everything was fantastic, and the little touches like a free dessert for our anniversary, the great conversation with the restaurant’s manager, Phil, and the post-dinner cotton candy (what?!), made it even more special.
Thank you for dining with us, DougB! We are so happy to see that you enjoyed your anniversary celebration and we along with Phil will look forward to serving you once more! -The Counting HouseTeam
Bartender was fabulous. He knew his bourbons. Should have eaten dinner at the bar.
Dining experience was less enjoyable. Food was bland - both in palate and presentation. The restaurant was almost empty (probably 5 other tables full), yet the wait-staff was inattentive, distracted, and slow. And the pricing was high.
Lynne, thank you so very much for this feedback. We appreciate your shout out to your bartender and are sorry that the rest of your experience fell short. We will absolutely look forward to serving you again soon so we can earn all 5 stars next time! -The Counting House Team
Great ambiance and great service! The food can sometimes be hit or miss but overall, I would still come back for a great, upscale environment.
Thank you for dining with us, Shilpa! We appreciate your feedback and hope your next meal wows you. -The Counting House Team
Service was not even average. Server did not come around often enough. Food was nothing special.
I am very sorry TammyR. There is no excuse for inattentive service and I sincerely apologize. I hope this doesn't deter you from giving us another opportunity to give you the quality of service we should. Please let me know if I can help make this a reality. Charlie Cronin-Food and Beverage Director
Food was terrible and service was sub par at best!
I'm terribly sorry for the experience you had in Counting House. We clearly did not provide the quality of food and service we are known for and capable of. I sincerely hope you give us another try as we would love to give the full experience we know we want to provide all our guests. If I can ever help make this happen please let me know. Charlie Cronin-Food and Beverage Director
While the food was great, the service was horrible. We dined at the Counting House both Saturday night and again Sunday for brunch. The waitress we had at dinner seemed as though she would rather be anywhere but waiting tables. After being seated and overhearing a nearby waiter given a rundown of the menu, what we thought were specials, etc. we inquired as to whether there were any specials as she had not told us any. Her response was "we don't have any" and stood there awkwardly silent waiting for our order. After dinner, we attended a show at DPAC and returned afterwards for drinks at the bar. I will say the bartenders were excellent - personable, offered drink recommendations and it was an overall nice experience. We took the chance Sunday morning on brunch. Unfortunately, it was a similar experience to Friday at dinner with regards to the service. The food was great but we received incorrect side dishes which weren't corrected until after we were done with our entrees. The Counting House has potential but we will not be returning due to the service, or lack thereof.
I sincerely appreciate your very well thought out review JSL76. The fact that you didn't let your experience in the restaurant deter you lounge visit is commendable. I'm sorry for the service you received in Counting House for both dinner and brunch, there is no excuse for it and all I can say is "I'm sorry." I hope you reconsider returning to Counting House and allow us to provide the quality of service we know e can. Please let me know if I can help in any way. Charlie Cronin- Food & Beverage
loved the octopus appetizer and really everything we had
Thank you so much NCgale. The octopus is one of the only dishes we never change because of how much we love. We hope you come back and enjoy it again real soon. Charlie Cronin-Food and Beverage Director
Fantastic, complex and incredible food! Wonderful service. Peaceful and beautiful setting with fascinating art in addition to the wonderful dining experience. We loved it! Can’t wait to bring the other foodies in our family back !
What a wonderful review, thank you DeanM. We look forward to having you and the foodies in your family visit us. Charlie Cronin-Food and Beverage Director
Excellent place!!! Will come again... and again. Compliments to the chef and the culinary team!
Thank you so much Anonymous. We look forward to seeing you again...and again. Charlie Cronin-Food and Beverage Director
we had a wonderful birthday brunch - 6 ladies - we could all converse easily and appreciated the recommendation of the bottle of mimosas!! Food was very good.
We really enjoyed having you SusanH, and are thrilled you enjoyed the birthday brunch (and mimosas). We look forward to serving you again. Charlie Cronin-Food and Beverage Director
The Service was excellent and my food was delicious.
We couldn't ask for a nicer review, thank you Sims. Charlie Cronin-Food and Beverage Director
Lovely dinner before a play at DPAC. Food was fdabulous!
Thank you SuziB. We look forward to seeing you again real soon. Charlie Cronin-Food and Beverage Director
Great food and service. Sam was our server and she did an excellent job taking care of us and reviewing the menu. Have dined at Counting House before and looking forward to returning.
Thank you JamesG. I look forward to sharing your thoughts with Sam and the rest of the team. We all look forward to seeing you again. Charlie Cronin-Food and Beverage Director
Catch of the day (sword fish) was great! Also the scallops entre.
Starters & soup as well.
All meals were beautifully presented.
The ambiente is creative, a little eclectic. We all enjoyed it!
Outstanding was the young male trainee waiter - who knew everything about The Counting House's wines.
I hope he stays and gets a more senior role.
Thank you for the review and private note AndyR. We are thrilled with Aaron and look forward to having him with us for a long time. Charlie Cronin-Food and Beverage Director
Slow start on service. Slower start on appetizers and drinks. People around us, seated after us were on desert before our entrees came out. No visit from the waiter to acknowledge the delay. The manager came out with a small plate of oysters to enjoy until our entrees came out. Not what we ordered. After entrees finally arrived, plates cleared. Boom check. No offer of dessert.
The food was good, but when you are ordering Tartare, steaks and 13 dollar drinks, the food should come out on time and the wait staff should not avoid your table. Just stop by and say there was a mix up in the kitchen. We apologize. Extremely disappointed in the overall experience.
Dear Anonymous, I'm terribly sorry for the service you received last night. Clearly we fell short in the initial service and again in how we responded to falling short and for both accounts I apologize. I assure you this is not the standard we hold ourselves to and I sincerely hope you give us another opportunity to show you that. If I can help make that a reality please let me know. Charlie Cronin-Food and Beverage Director
Very accommodating to late arrival for one of the people in our reservation.
We are in the business of being accommodating, thank you for appreciating it. We hope you come back and see us again very soon. Charlie Cronin-Food and Beverage Director
We really enjoyed ourselves! The food was good and our service was excellent! I thought the meal was a little expensive, but for a special night, it is what I would expect.
We really appreciate the review JoyB and look forward to serving you again. Charlie Cronin-Food and Beverage Director
Went with some out of town guests. Good bar, was a bit crowded but bartender attentive and spot on with cocktail recommendation. Dinner was excellent for all Our waiter was outstanding in his explanation of the dishes as well as the recommendation. Very modern vibe but also welcoming. I asked for the restroom and a staff member guided me there.
Thank you so much for the extremely well thought out and detailed review acdoc. We are thrilled you enjoyed your visit and hope your out of town guests did as well. Charlie Cronin-Food and Beverage Director
The wait staff were attentive and timely and their knowledge of the menu was what you would expect at a nice restaurant. The dishes were cook perfectly and were creative with flavor and presentation. The timing of the meal flowed smoothly and was not rushed or slow. I have already recommended Counting House to our friends.
Thank you so much for recommending us to your friends, there is no better compliment. We hope to see and your friends really soon. Charlie Cronin-Food and Beverage Director
Counting House is the perfect location in Downtown Durham for lunch or dinner. I hosted a lunch for clients and they were very impressed not only with the ambiance and super cool interior but also the service and the fantastic lunch. Highly recommend Counting House!
AlisonD, you are too kind. Thank you so much for your continued support of Counting House. We look forward to your next visit and every visit after that. Charlie Cronin-Food and Beverage Director
Food was not what we were expecting after reading the reviews. Very bland, fish overcooked, price very high. Overall not good. Not sure who was reviewing then but horrible.
I'm very sorry you didn't enjoy your visit to Counting House. I sincerely hope you consider giving us another try as I'm sure we can find something on the menu that can wow you. Charlie Cronin-Food and Beverage Director
Hands down the best burger I have ever had. It was cooked medium rare just like I asked and it was so juicy and delicious! Gave it only 3 stars on value because the burger was a little pricey, but it was an eight ounce burger that comes with fries or a salad. I ordered the salad and it was excellent with fresh (not dried) cranberries and butternut squash sprinkled throughout that gave it a unique flavor.
After dinner we visited The Future is Female art exhibit in the hotel art museum. Great, fun evening in Durham.
Thank you so much moxie1406. That is such a compliment about our burger, i can't wait to go tell the chef team. Also thrilled you got to explore our wonderful new exhibit. Please come back and see us again. Charlie Cronin-Food and Beverage Director
Still searching for something special... Food was interesting, creative and tasty. But nothing that excited me in particular. Only one vegan entree option. I’m constantly surprised when the chicken is not even as good as what I would get in any of the homes I ate at in my community growing up...
But if you’re looking for a meal out it’s not bad just also nothing special beyond the ambiance and service.
We appreciate the feedback ReadyforGreatness. Sorry to see that none of the dishes wowed you. We will be changing menus next month and we hope you will come back and give the new dishes a try. Charlie Cronin-Food and Beverage Director
Great food and service
Wow, thank you AnneR. Food and service are why we are here and we are thrilled that you enjoyed yourself. Charlie Cronin-Food and Beverage Director.
Everything was great except we were hoping for a lunch menu at 11:00 am. There was little on the brunch menu my child would eat.
Counting House offers takeout which you can order by calling the restaurant at (919) 956-6760.
Counting House is rated 4.5 stars by 958 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.