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About Council Oak Steaks & Seafood – Seminole Hard Rock Hotel & Casino Tampa
Council Oak Steaks & Seafood is an innovative and sophisticated, fine-dining experience for prime steaks, fresh seafood and an award winning wine list served in a contemporary upscale atmosphere. Council Oak offers the finest U.S.D.A. prime dry-aged steaks, personally selected and hand-sculpted inside our very own butcher shop. Our seafood is from local waters and our custom saltwater tanks keep the live Maine lobster fresh. Complement your meal with a visit to the smoke free Council Oak Lounge where you can enjoy live entertainment and specialty cocktails from mixologists nightly.
Tampa, FL 33610
Hours of Operation:
Sunday - Thursday:
5 p.m. to 10 p.m.
Friday & Saturday:
5 p.m. to Midnight
Hillsborough Ave and Orient Rd
$50 and over
AMEX, Discover, MasterCard, Visa
The Council Oak Lounge offers live entertainment seven days a week and has a full bar and relaxing atmosphere.
Self-parking is free at Seminole Hard Rock Hotel & Casino Tampa in any of the parking garages and surface parking lot. Valet parking is also available for a fee.
Bar/Lounge, Beer, Entertainment, Full Bar, Non-Smoking, Wine
Council Oak Steaks & Seafood – Seminole Hard Rock Hotel & Casino Tampa Ratings and Reviews
I have always had a great experience and great food at Council Oak since I first tried it many years ago but tonight was hands-down the worst experience I’ve ever had at a restaurant as nice as Council Oak is supposed to be. It started when my wife and I were told they removed our favorite appetizer from the menu, the charcuterie board, and we settled for something else and ended an hour later when we still had not received the main entree, which was one (1) filet mignon steak and truffle fries. The waiter completely blew it, realized he had forgot to put in the order and tried to cover by offering us a free drink. About 10 minutes after that promise (and no drinks...which had been empty for a while) we had decided it was no longer worth the wait and decided to leave. Once I could finally track the waiter down again, it was another 10 minutes before I could get the check for the drinks and appetizers we received in the hour before.
I should mention there were numerous empty tables and plenty of staff, just no desire by the waiter or management to do anything as little as check on a couple waiting that long for a simple steak. I’m probably not going back for a long while, which is a shame because I really like that place but to pull this on Valentine’s Day on a date night is just unforgivable. They may need to see some losses before anything changes.
I was only able to serve a table for 6 people on open table when I called the restaurant to tell them I have a party of 11, it took days to actually get a hold of someone. They were not able to make a reservation until 9 pm for dinner. I had told all of my friends we were going there so we didn’t change it. Big mistake, we were there at 7 pm I told them to seat us as soon as possible they said to come back at 9 pm and that was the time for my reservation so we decided to walk around the Casino. So far nothing was wrong. We showed up back at the restaurant at 9 they sat us at 910 we ordered fairly quickly. Our appetizers took 30 minutes and we did not get our extremely overpriced steak until 1030 (even though there was only 7 of us). I had a cake delivered to the restaurant for my friend’s 50th birthday they waiter brought it without lighting the candles. We we’re searching for a lighter when we were supposed to be signing happy birthday. Just awful overall. We didn’t even a management stop by to apologize for the food taking so long. I will never go back.
Great food and a wonderful waitress!! Will definitely came back. These waiters work hard! Please tip them. Treat people like you want to be treated. If you’re getting comped a $500.00 meal, at least get the waiter a $100.00 tip. Please send the kind and beautiful waitress a big thank you! Blessings!
I go here quite often. This was the worse piece of meat ever. For the price of this its ridiculous to have this happen. We always ask for the 20 ounce ribeye off the bone and sliced to share. Waitress put plate down and disappears. Over 1/2 of it was fat, was not cooked to my asking (which was medium) it was not even warm inside was still raw. By the time the waitress came back I was so disgusted we asked for a manager. He was kind enough to remove it from our bill and agreed totally why we complained.
Food and service was outstanding. The noise level is almost unbearable. We have dined there twice and both times it was extremely loud. We had to raise our voices so that we can talk to each other and be heard! Not a romantic environment. The restaurant needs to invest in noise reducing ceiling and wall coverings.
I knew it as soon as we walked in when I asked if they celebrate birthdays and the hotess was rude and snotty. She Expressed that they done give a free dessert for someones birthday... if thats what is was looking for. Wow I was caught with my plans for my family. Yes.. A free dessert. Likes that's what I'm looking for when I just checked in at the Hard Rock Hotel at $600 for one night and had reservations for council Oaks for the past three months. To celebrate my son's birthday. Back to the restaurant.. Our waiter Was Amazing and truly was an expert with his knowledge of his menu n food suggestions and with a warming personality. And we appreciated his dedication to his restaurant. Why we tipped him $50. Our bill was $300 for three people and two beers. The food however was over rated and extremely overpriced. And quite a long delay from appetizer to soup to our salad our main course we waited...over 30 mins. From start 8pm til nearly 11pm. When we finally received our main course 2 - 24oz porterhouse and the sides the mood had changed and 85% of this main course meal was put in a to go box. I had kinda lost my appetite from the get go. We to however got stuck in a tight both that became very hot and uncomfortable to stay seated. With three people over 200 lbs each or 6ft 4 it was very uncomfortable experience. Not my highlight and luckily I have had some fantastic fine dining experiences around the world in my years. and I would off preferred to have ate in the buffet upstairs. Our sons 21st bday not what I had expected or what I should paid for. When you pay that much for dinner .. It's my choice to eat where I choose and why complain. What are they going to give me a free B-Day cake for my son. Little petty.
Was very disappointed in the service, time it took to get our order, and some food was luke warm/cold. Even though it was Christmas Day, they should have been prepared for it. I had recently dined here a few other times with EXCELLENT service and quality, no waiting, etc.
I would still recommend, but speak up about the service and wait for food if it takes over an hour!
The cigarette smoke ruined a great meal. The restaurant is right off the smoking casino. The smell of smoke is in the restaurant. I was told the smell is throughout the restaurant. There is no escaping the smell. The food and drink were excellent but the cigarette smoke ruined the evening. As much as we loved the food, we will never return
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