I don't like to be negative, because everyone has an off day, but our experience was less than ideal. Our waiter, though well mannered seemed to be having an "off day". He sat us, took our drink orders then disappeared. He returned with our drinks, and attempted to move an empty glass and ended up breaking it. He left the broken glass on both the table and the floor for our entire stay. Then took the menus away. Realizing after a few minutes that he never took our food order, he came back and took our order. Before our food came out, he brought us bread, and when we asked for silverware he, loud enough for us to hear, snapped at the hostess for "sitting them at the only table without silverware". It was uncomfortable. The food was good, but for a a place with "piano bar" on the door and a grand piano in the building I fond it weird that there was no piano playing happening on a Friday night. Once we finished our food--our empty plates sat in front of us for over 15 minutes (mind you there are less than five occupied tables/bar stools in the entire place) waiting for our waiter to return. I hate to mention this, but he was also sweating profusely, and while I can appreciate a man who works hard, I don't necessarily was his hard work dripping into my fettuccine. It was just an overall awkward experience, and for the price and location we expected better. The food wasn't good enough to overlook the poor service or lack of ambiance.