Copelands of New Orleans
Mon–Fri 6:00 am–10:00 am
Sat, Sun 7:00 am–10:30 am
Sun 11:00 am–3:00 pm
Daily 11:00 am–4:00 pm
Mon–Thu, Sun 4:00 pm–10:00 pm
Fri, Sat 4:00 pm–11:00 pm
Not the servers fault, family emergency then passed to two other servers between whom appeared to be a manager. Electricity blinked and credit card machine went down and would boot back up. They said I could wait or go to ATM and get cash to pay my check.
Had a great time at the restaurant everyone was so nice and friendly I will be back
The Jazzy wings are a must have! The staff is nice I normally go for lunch.
Mark was our server and did a great job of being available but not bothersome. He was gracious about our teasing and nicely went to the kitchen to answer some silly questions for us. The food was excellent.
Nice atmosphere, prompt service, good food selection.
We were celebrating my birthday. I made the reservation for 5:45. We came a little early and they were able to sit us. I asked for a table and not a booth and that was not a problem. Jessica was our waiter and she was amazing. She made some great suggestions to us on food items and we were happy with the choice. The only let down was just as I was about to order bread pudding she came to the table to tell us that she was just informed, "they were out". Other than that slight disappointment.....we were well pleased. I plan on returning soon.
Copelands had excellent service. Good selection of alcoholic beverages. Prices for appetizers and certain drinks during happy hour were fair. Food was served warm. Wide variety of seafood choices. Portions were generous.
The brunch here used to be amazing. Yesterday the food was all cold and much less of a selection. It’s certainly not worth $30 a person.
We were seated by a very gracious person. Our waiter Evan was attentive and offered great recommendations about wines and menu items, that turned out to be right on the mark. Manager checked our table to unsure our meal was going well. It was awesome. I highly recommend Blackened Redfish and my husband loved the Crawfish Etouffe.
If you like New Orleans type food, Copelands is a great choice. The portions are generous, but not excessive (although I had leftovers the next day!) and the prices are extremely reasonable. Every bit as good as Pappadeaux with better prices! The crab stuffed bengiets were delicious! Service was excellent and the manager made several stops at our table to make sure we were satisfied. We will definitely return for seconds!
The first waiter we had was not good. However when we requested a different waiter, the second one was GREAT!!!! The food was not good at all! Not representative of other Copeland’s that I have visited in other states.
Amazing food! The service was fantastic and even the manager was extremely nice and made great recommendations.
The hot crab cakes were great! Got done biscuits for the sauce after class were gone! Wow!
Had creole style cheesecake with caramel pecan sauce for dinner and it was perfect!
Not impressed at all. The dining experience took 1.5hrs. Not because the food took a long time, because the service was so slow and not attentive at all, poor guy had a lot he was dealing with that night.
The food was ok, our biggest issue was how salty everything was. I ordered the large filet and ended up adding the crab claw sauce and crab meat to it, that made it really good. The filet by itself was just ok.
Blackened Chicken, Jambalaya and chowder soup was good. Would even eat the Salad it was so bad. And the red velvet cheesecake was not good at all.
The food was very good with a great variety to meet the various palates. The bartender was very attentive to our cocktail request and one of the best dirty martinis I have had out. The "Jazzy Wings" were a great recommendation and the New Orleans dishing were very flavorful and reflective of the Latin Quarter. Will be back.
Some Items in buffet were over cooked and very dry.
Pans were sizzling with food cooked to bottom.
Lack of vegetables on the buffet, no greens except salad.
Service from Erica was great!!
Best part of the experience
Great place for New Orleans’ seafood style! Thanks for a great experience.
The place is very relaxing, elegant and nicely decorated. Fantastic food. Absolutely delicious. The service is splendid and the prices are very reasonable. Strongly recommend.
The restaurant was fairly empty but the waitstaff was not very attentive. They would disappear for a while. We got our entrees, but didn't get the side until much later. The sides came out wit the dessert. They compted dessert to make up for it. Otherwise the food was good.
The food is always flavorful and delicious! The crab cakes are simply amazing. Portions are definitely worth the money. The wait staff are always attentive. I LOVE Copelands.
Our meal for 4 was pretty good, but we expected it to be much more refined.
Our waiter was ok, but not overly polished or helpful.
Meal was appropriately priced, but the meals didn't always 100% reflect the menu description.
The Shrimp boil wasn't as bountiful as I'd expected.
Food was horrible! Bloody Mary was worse, the only upside was the server Brodie, he was a nice guy and attentive server . Copeland’s used to be a great brunch place, i don’t know what Happened, but it was barely edible. So disappointed.
Food was great. Service was great with very good recommendations.
Kinda over price for bland food.. I had the catfish stuff with crab and the crab was warm to keep the catfish like warm... I will not go back..
Salty, salty, salty. Our entrees were inedible! Very disappointed. I would not recommend this restaurant.
We had s great time & it was wonderful!! The food was delicious
& priced fine for a white table restaurant.
Beautiful and delicious birthday dinner!
The food was less than expected. The steak was over cooked for med well.
I recommend this restaurant for everything. One of my fave's. The only thing I would add is that they add cracklin' to the menu.
We were really hoping for a spectacular dinner was great service. What we received was an average dinner with average service which was disappointing. The food really wasn’t anything special for instants my redfish was dry and not well prepared and the shrimp in my wife’s pusstasted frozen as opposed to fresh.return
The food and service were excellent. I've eaten at Copelands for years in a number of places. This one in the Hilton Hotel at Southlake Town Square Dallas is probably the best one that I've been in.
Great food omg everything we order was delicous
I love this place, I took my mom on Mothers Day and she loved it. So for her birthday she asked me to take her back and once again the service and food was amazing to say the least and we will definitely be back. It's always a great experience every time I go.
Staffing was lacking, they were out of certain food items and overall experience was only marginal. They were turning customers away stating that they were booked but we had a 6:00 seating and it appeared that they were closing as we were leaving. Not a good experience.
I made the reservation for 2 pm Christmas Day. When my 82 yr old mother and I got to the restaurant we were told the reservation was for 2:30. Not a big deal. Before we could take a seat in the bar we were told a table was available. We say at least 10 minutes before a server asked if we had been helped. We said no and were told someone would be with us soon. After about 15 more minutes another server asked if we had been helped. Again we said no. This server brought water and menus. 15 minutes later a third server took our order. And then the wait for the food started. People seated after us were finishing their meals before we our food arrived. My mother ordered the crab cake and shrimp alfredo - almost no sauce on the pasta and crab cakes were dry. I ordered the filet cooked medium and the steak came very rare. And the coffee was cold.
It was overpriced bad food and worse service - $80 + tip. And I only tipped because it was Christmas Day.
I booked a reservation to have Christmas Dinner. Thought they would have their everyday menu but instead they had a Christmas menu. No problem because I had oyster dressing and gumbo.
Great food & service.
It was very good. We have been a number of times on special occasions and it is always very good.
Fabulous meal. Our party of twelve for a birthday celebration was offered the private dining room! Orlando, our waiter was amazing .. accurate, efficient, pleasant, tolerant of children etc. Jonathan, Manager was very attentive. Delicious food. Would highly recommend.