The food never disappoints. We had salads, sandwiches, soups and flatbreads, everything was good as expected. The service was exceptional. Dessert was a wonderful surprise (the smore dessert). Will go back again soon
Seated promptly at our reservation time. Waitress allowed enough time between courses. Food enjoyed by all.
Great service, wine and food! It’s always a quality experience!
As always Cooper Hawk never fails with great service , ambiance, consistent great food offerings and of course wine for every taste. Thanks Eric for such great service!
Great dinner...great time. We sat at the best round table in the house. Noise level was lower than any other time we've been there on a Saturday night!!
I got a new job and we had a great experience. We were definitely in the “kid” section but that was fine. It was freezing and I told our waiter. The temp immediately changed. I also got a free truffle and chocolate strawberry for my celebration. The food was wonderful as usual too. We had a great time!
great food and most excellent service staff!!!!!!!
Waited 15 minutes for drinks...appetizer another 20..then 20 minutes later dinner. Burger was dry....chicken Caesar salad nothing to rave about. Body Mary was delicious....
Eddie rocks!!! Thank you for allowing us to use the barrel room to celebrate my birthday. It was very special.
Food is always good but service is always mediocre.
A really unfortunate visit. I love Coopers Hawk but I the Arlington Heights location was a real disappointment. We had mediocre service at best and meals that were over cooked and not hot given how long we waited. It was Mother’s Day and I really expected them to be at their best. I walked away underwhelmed.
Entree took 50 min to table
Steak was ordered medium served rare
We usually go to the Cooper’s Hawk in South Barrington. We went to Arlington Heights location for Mother’s Day Because we could not get a reservation at our normal location. The service was beyond terrible. The server was not cut out for the job and a server passing by spilled and entire tray of water on my mother and myself.... with no apology... she just kept walking. Go to a different location.
Food is overpriced. Equal pricing and better food can be had at Wildfire and Seasons 52. Our server was terrible. Had a bad attitude and would disappear frequently. Will not go back.
We went for Mother’s Day and I was pretty disappointed in my meal. The appetizers were good but the service was slow. The kids chicken fingers have change and are horrible. When our adult meal came (finally) the chicken was hard and rubbery. I have always loved this restaurant and the food but things are changing with the quality of the food. I probably won’t go back for awhile. 😪
It is always a wonderful experience with dining and the food when we go to Coopers Hawk. It is my favorite restaurant
I've been a member for a few years and have always enjoyed the wines and the food. The service is always very friendly and and fast. This last visit, our waiter (Hector) absolutely outdid himself!! Great guy and very knowledgeable when it comes to wines. Next time you go, ask for Hector, You will be very pleased.
Perfect for Mothers Day. Glass of wine and a flower for my wife. Nice touch. Well Done Coopershawk! We'll be back.
Food was good, but all of our dishes came out barely warm. We only saw our server when she was delivering food.
We were seated next to the main walkway into the dining room which was extremely loud and detracted from the ambiance.
Food and wine were very good. Noise level was extremely loud, it was hard to have a normal conversation in the section we were in.
Saturday night was busy as usual for most restaurants, but plenty of parking. Mother's Day eve and wedding receptions, and dinners before prom events, so the place was noisy. The dining area where we sat was cool so I had to put on my jacket. The appetizer was okay, but expected more for the price that was paid.
Delicious food, great wine selection and good service. Can’t wait to go back!
We were there at 4:30 for Mothers day celebration on Saturday. It was very loud with kids crying around us. We could not hear what each other was saying.
Simply divine. Food is delicious and wait staff are very attentive.
This place never disappoints! Wine was delicious and the Mexican Drunken Shrimp were amazing.
Excellent food and excellent server. They don't disappoint.
Perfectly cooked steak, excellent scallops. Dining room not conversation friendly. Service personable and efficient.
Delicious food and great server! My cousin was in town from Virginia and she loves Cooper's Hawk, so we always eat there when she's in. I know you can't do anything about it, but it is always very noisy. Difficult to hear conversations some times.
The tasting room is such a pre-dinner treat. Definitely recommend it. Service was phenomenal, and the food was amazing.
Great experience to celebrate our anniversary! Complimentary white chocolate truffle with strawberry sauce & chocolate covered strawberry & dessert wine for 2. Loved it!
I was getting together with two other friends to celebrate my and my friend’s engagement (a week apart!). We made reservations for 6:30pm and got seated in a timely matter. Once seated we were greeted by our waitress and asked if we’re celebrating anything, so we shared our engagement stories. Our waitress was initially personable and very nice. Our night started by ordering a bottle of wine (I’m a wine club member btw). We ordered our food after a 30 minute wait—we couldn’t locate the waitress to place the order. Once we were able to place our order, one of my friends requested no garlic crust that is added to the Surf and Turf, my other friend and I ordered the jambalaya. Half hour later we get our food—first of all my friend’s plate had the garlic crust and we didn’t get our jambalaya; it was a completely different dish. The gentlemen that brought out our food were apologetic and told us they would come back with our correct order. Another half hour goes by—we get our jambalaya and my friend STILL had the garlic crust. At this point she kept the plate and scraped it off herself. Once finished with our dinner, the waitress came by to check in with us and offered dessert. By this time her affect is no longer as friendly. We ordered the s’mores dessert to share. About 20 min go by after we placed the order and our waitress comes back to ask if we “decided on dessert”. We all looked confused reminding her that an order for s’mores had been placed 20 min ago. She was embarrassed but did not apologize. Finally we get our dessert. Shortly after we are ready to pay. She brought our check but never returned to take our cards. We waited another 20 min and she was no where to be found. We walk to the entrance to have someone ring us up but apparently each server has to ring their own transaction. It wasn’t until another employee had to hunt her down. She came back to take our payment and she was very dismissive. Did not apologize. Needless to say this dinner went from 6-9p
I think the food has really not met up to expectations. I had a less than a mediocre strip steak. Disappointed at how it came presented swimming in fat and for the price it was too chewy and blah. Hate to lose this way!
Got the smallest amount of attention from our waiter. Definitely one of the worst service I’ve received. Food was ok, wouldn’t come back.
Staff was friendly, food was good, was extremely noisy (more so than usual) but overall, a good dining experience.
The menu and food were fantastic. The portions were perfect (for me!). Our waiter was attentive and helpful. My husband needed a *special* diet menu and it turned out great! Our only complaint was how LOUD it was in the restaurant. I'll definitely ask for a quieter corner. Great job! And prices were pretty good too!
I've been to this location several times and I was highly disappointed this time. The wine tasting server seemed annoyed to have to serve us (maybe because it was the last day of the month and there were a lot of wine tastings that day), but he wasn't too willing to help us. We fit into a spot at the bar just after a couple left. That had picked through their crackers (we saw them do this because we were waiting for a spot to open up so we could do our tasting), so we asked for new ones. The server said that he wasn't sure if he had any more except for these (he pointed to the ones that the couple before us had picked through). He miraculously found 2 more batches when we insisted that we wanted crackers (we asked for crackers twice because we were drinking and did not want to get drunk). Just overall not very friendly or accommodating.
Then the server at the table kept messing up our order. Instead of writing down what we wanted, he came back several times to ask us what we ordered. Then I used one of my wine bottles for the table (which he came back to verify which bottle we wanted because he forgot). It was a sparkling wine. One time he poured, he spilled it all over the table and didn't clean it up (meaning, as he was pouring the wine, it fizzled up, and my guest and I could see that it was going to overflow as he was pouring it, which it did, and it was like he deliberately walked away and acted like he didn't see it, even though he was the one who poured it). So not only did he waste some of my wine, but then we had to clean it up.
Just overall a poor experience.