Just to start off, I don’t usually write reviews, however, I always read them! Being a little selfish, I am a little hesitant to write this review for Cool River as they may start booking up for events and workshops and I won’t be able to get my company in for the dates I need! But that being said, I am writing this review because we have been so pleased with everything and everyone that I just have to do this! Last year we did one workshop towards the end of the year and this year we have done three workshops and two more on the calendar with Cool River. Booking workshops with Cool River has been so pleasant. Shelby, Julie and Carrie are wonderful! I can’t say enough nice things about them, they are very personable and professional. The workshops have been stress free as the managers and staff take pride in making sure everything and every detail has been taken care of to our satisfaction. They always go above and beyond for us and that has been one of many factors why we book with them for all our workshops. As soon as we start setting up our check in table, the head server always comes and makes sure we have everything we need and goes over the evening agenda with us to make sure all the servers and wait staff are on the same page with us. We always have Aisland, the restaurant manager come by and check in with us and make sure everything is satisfactory and we have had Craig the General Manager also check in with us to make sure we're happy. That's one aspect of our experience, the other aspect is, of course, the food! We have had the dinners served buffet style as well as sit down dinners, to mix it up for our repeat clients-and the food has been wonderful! Our clients always comment how excellent the food is and what a pleasant experience it is. So that makes it a win-win experience for all of us and that's the experience we want for our clients and prospective clients to have!