Cook Hall - Dallas

4.7
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249 Reviews
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$30 and under
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American
Cook Hall is the primary public food and beverage space and center of activity of the W Dallas-Victory hotel. A bar-centric food hall where handcrafted cocktails are stirred, brews are drawn and plates are passed.

Cook Hall features regional American fare comprised of familiar comfort foods, updated and refined for the modern diner’s palate. Cook Hall cocktail kits are available for guests to swizzle, stir and shake things up at their table.
What 249 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.4
food
4.6
service
4.5
ambience
4.1
value
Noise · Quiet
100% of people would recommend it to a friend
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OT
Dallas
3 reviews
Dined 4 days ago
Overall4food4service5ambience5

The duck was magnificent, and the service excellent.

OT
Dallas
3 reviews
Dined on November 2, 2019
Overall5food5service4ambience4

Great food and service

OT
Dallas
1 review
Dined on September 23, 2019
Overall5food4service4ambience4

Whole meal was delicious. Service was attentive and accommodating. We did ask to split a couple plates and that didn’t happen but was really not an issue. Would go back.!

GA
Las Vegas
6 reviews
Dined on September 20, 2019
Overall5food5service5ambience5

Awesome place, highly recommend. We stopped in before a concert and had some great drinks and dinner.

BG
San Francisco
1 review
Dined on September 18, 2019
Overall5food5service5ambience5

Outstanding host and servers, who met our needs and made us feel valued as customers

OT
Dallas
2 reviews
Dined on July 23, 2019
Overall4food4service5ambience5

We were very happy that they knew what event was happening at AAC & service was prompt & knowledgeable. Enjoyed food, atmosphere, & we will go again.

BD
1 review
Dined on June 21, 2019
Overall5food5service5ambience5

From the minute we walked into the hotel and asked where Cook Hall was, to the time we left, everyone was incredibly friendly and helpful. The food was incredible, the drinks were fairly priced and well made. We were worried that we would be cutting it close to see our show at the AAC, but the food came out quickly and we didn’t have to rush. I am not a grits fan, but I would highly recommend their Shrimp and Grits.

OT
1 review
Dined on June 21, 2019
Overall3food2service5ambience5

Th service was amazing. The food was good but very pricey for what we got. The Wagyu steak was tough and had grizzles. Drinks were extremely expensive for basic drinks.

LE
San Francisco
1 review
Dined on June 21, 2019
Overall3food1service5ambience3

Bruschetta bread was stale. Couldn’t even bite with teeth or cut with knife. Pasta was good. Brisket sandwich extremely greasy and soaked bread. FF were just ok.

SC
Dallas
12 reviews
Dined on June 19, 2019
Overall5food5service5ambience5

This is our “go to” before events at the AA Center. Food is always good; the service is better!

C
Washington DC
36 reviews
Dined on April 21, 2019
Overall5food5service5ambience5

It’s was one of the good hotel restaurants for breakfast. Service was awesome. Art is a fantastic server and wish all your servers are trained like him

CE
Dallas
12 reviews
Dined on April 21, 2019
Overall3food3service5ambience4

Great service! Food was a bit underwhelming - expected more flavor

DK
Dallas
8 reviews
Dined on April 5, 2019
Overall4food5service4ambience4

Went here for pre Mavs game dinner. Good food and nice options for the family. Kids meal seemed limited, but had a burger and chicken tenders. Easy environment for the family too. Felt everything was a couple dollars high for what we got, but I chalked that up as a convenience charge. Bottom line, would take the family back again for another pre-event dinner, but would go elsewhere in the neighborhood on date night.

OT
Dallas
1 review
Dined on March 28, 2019
Overall5food5service5ambience5

Fun place and great food!

LL
Dallas
2 reviews
Dined on March 24, 2019
Overall4food4service4ambience3

Fun time but getting check was very slow so I was in a hurry when I finally received the check and paid cash to get to the PINK concert on time.. I didn't realize you had already taken tip so I tipped again which made the tip ridiculous amount.

OT
Amarillo
5 reviews
Dined on March 24, 2019
Overall5food5service5ambience5

Great breakfast. Fabulous eggs Benedict. The serving would easily satisfy two people!

OT
San Francisco
1 review
Dined on March 23, 2019
Overall3food3service4ambience1

This place was dead on Saturday night. It is part of the W Hotel but thought it would’ve been more going on. Waitress was super nice and friendly. We ended up only having cocktails then going somewhere a little more lively for Saturday.

GY
Dallas
11 reviews
Dined on March 23, 2019
Overall3food4service3ambience3

The help was under staffed and as a result the service was much slower than usual. We typically eat at Cook Hall before a Dallas Stars game and have plenty of time catch warm ups. That did not happen Saturday night because it took so long at Cook Hall. Not the waitress’ fault, just not enough help.

JW
Dallas
1 review
Dined on March 2, 2019
Overall4food4service3ambience4

Food was good, maybe a little on the expensive side. Service was a bit slow but the waitress was very nice & friendly. Good place to eat prior to Mavs game, was not crowded & very close.

DD
San Francisco
4 reviews
Dined on February 22, 2019
Overall4food3service4ambience5

Loved the location since we were going to the Mav's game.
food was OK. We had a great waitress!! Beautiful hotel and restaurant.

SC
Denver
1 review
Dined on February 21, 2019
Overall3food4service4ambience4

Out of 2-3 Beers on Tap, Changing Restaurant up not many people in Restaurant. Happy Hour not available during events (Stars&Mavericks) maybe consider having happy hour until updates are completed. Might increase Business

BB
1 review
Dined on February 9, 2019
Overall3food4service2ambience3

Food was over priced. Service was very slow considering we were one of 3 tables with people at the time. Split up the bill incorrectly. Maybe just a training issue. No frozen drinks

OT
Oklahoma City
19 reviews
Dined on February 7, 2019
Overall2food2service1ambience4

Cook Hall is in the W hotel across from the American Airlines Center. The menu is limited and I would advise looking over it in advance to make sure it works for you. Service was poor. We ordered a bottle of wine (wine list is very limited also) and it was served warm after much delay while the manager tried to find wine glasses. The food was not good and the order was messed up. They kept apologizing but the whole experience was a mess. It is a pretty place with a nice atmosphere.

TS
Dallas
2 reviews
Dined on January 26, 2019
Overall5food5service5ambience5

Biggest worry was parking and making the reservation on time, this ended up being a breeze! This was my first time booking a reservation through open table and it was very simple! The service, food, and restaurant itself were all great.

OT
Hawaii
1 review
Dined on January 24, 2019
Overall2food3service1ambience3

Busy concert night and restaurant was way, way understaffed and servers were poorly trained.

PC
Dallas
8 reviews
Dined on January 22, 2019
Overall5food5service5ambience5

Great ambience : consistent : well trained team : wonderful menu

MS
Dallas
19 reviews
Dined on January 16, 2019
Overall4food4service4ambience3

Across from American Airlines Center, so very convenient for pre-game/event meal.

OT
Austin
1 review
Dined on January 15, 2019
Overall3food4service2ambience4

The food was great but service was subpar. We started getting meals before we got a drink. After appetizers, we were asked if it’s okay to keep our dirty plates for the meal we’d be sharing. Pretty tough to excuse such an expensive meal for poor service.

GY
Dallas
11 reviews
Dined on January 12, 2019
Overall3food3service1ambience3

Service was slow and our order was incorrect twice.

OT
1 review
Dined on December 25, 2018
Overall5food5service5ambience5

The waiters where amazing, And so nice to my family on Christmas!

OT
Dallas
1 review
Dined on December 22, 2018
Overall5food4service5ambience5

Great place if you are going to an event at the AAC.

SB
Naples
36 reviews
Dined on December 20, 2018
Overall2food2service2ambience4

Great location, but you must valet park for a validation.
Arrived at 5 PM on game night, no happy hour allowed on event nights, place mostly empty until 6:30 so service shouldn't have been an issue-but it was. Food was disappointing for the price point. Brisket sandwich was 90% bread. In Clara Peller's words, "Where's the meat?" Seasoning/flavor was missing in a number of dishes. We would not return.

J
Dallas
9 reviews
Dined on December 15, 2018
Overall4food4service4ambience4

When we attend an event at AAC we book dinner at Cook Hall beforehand. The food, drinks and service never disappoint. Perfect place to go pre- event.

s
Dallas
7 reviews
Dined on December 14, 2018
Overall1food3service2ambience2

Busy night w poor service and an overwhelmed staff.

SC
Dallas
15 reviews
Dined on December 14, 2018
Overall4food4service4ambience3

Had dinner before a concert nearby. Scheduled well ahead of time because service is very casual. We were not rushed, but had to ask for our bills.

B
Dallas
101 reviews
Dined on December 5, 2018
Overall4food3service4ambience4

We stayed at the W Hotel and ate at Cook Hall before a concert. It was busy as expected; the bar gets packed pre- and post-concert and the restaurant fills up too. We met a couple at the bar and decided to give up our reserved table to sit there. The bartender (who became our server) was nice enough but had very little personality for such a vibrant place. He was efficient enough, just not very friendly. Food came out on time. Shrimp and grits were hot and good. Pork sliders were warm but not hot (they had sat under a warmer waiting for the shrimp, we guessed) but they were pretty good too. Cocktail, wine and beer prices are good and they advertise a Happy Hour, although in smaller print you're told it doesn't apply on event night, which is pretty often since the American Airlines Center is across the street. All in all, not bad on a wintry evening when you don't want to venture too far away from the hotel and the concert venue.

c
Vancouver
14 reviews
Dined on October 24, 2018
Overall4food5service3ambience5

WE JUST HAD APPETIZER/LIGHT DINNER WHICH WERE VERY GOOD. ONLY PROBLEM WE HAD WAS THAT WE THOUGHT WE ORDERED WINE OFF OF THE 'HAPPY HOUR' MENU ONLY TO FIND OUT WE MISSED NOTE THAT SAID 'NO HAPPY HOUR WHEN EVENTS GOING ON AT AMERICAN AIRLINE CENTER!'
WAITER DID NOT BRING THAT TO OUR ATTENTION EVEN WHEN WE ORDERED IT. ... DID NOT THINK THAT WAS THE BEST SERVICE AS WOULD HAVE GONE FOR THE BETTER WINE CHOICE FOR $3 MORE THAN THE REGULAR PRICE OF THE WINE WE GOT.
NEED TO BE MORE OBSERVANT OBVIOUSLY!!!

MW
Dallas
4 reviews
Dined on October 15, 2018
Overall3food3service3ambience4

Love the atmosphere and proximity to AAC. It took a long time for the server to take our drink orders, and we waited quite a while for our food to arrive. Unfortunately, it was just ok. Chicken soup was really bland (although it looked beautiful), but my green salad was very nice.

IT
Dallas
1 review
Dined on October 13, 2018
Overall1food4service1ambience3

Was there on Saturday night, they had two servers and bartender for the whole restaurant. Ran out of all of their beer on tap. Whoever manages that restaurant should be fire for mismanagement.

JB
San Francisco
1 review
Dined on October 13, 2018
Overall3food4service2ambience5

First visit to Cook Hall. Went before a Stars game. The location was great for before a show or game at American Airlines Arena. The food was good. We had pork sliders, salad, brisket, Mac n cheese and the spread trio. Service was slow and unattentive. We had to ask three people before we got refills of water. They were out of the first two beers we ordered and never brought the wine. Would recommend it based on the location and scene.