Nearby points of interest
Nearby points of interest
About Cook Hall - Dallas
Cook Hall is the primary public food and beverage space and center of activity of the W Dallas-Victory hotel. A bar-centric food hall where handcrafted cocktails are stirred, brews are drawn and plates are passed.
Cook Hall features regional American fare comprised of familiar comfort foods, updated and refined for the modern diner’s palate. Cook Hall cocktail kits are available for guests to swizzle, stir and shake things up at their table.
Dallas, TX 75219
Hours of Operation:
Mon - Thurs: 11:30AM - 10PM
Fri - Sat: 11:30AM - 11PM
Sun: 11:30AM - 9PM
Houston / Olive
$30 and under
AMEX, Discover, MasterCard, Visa
Complimentary valet parking is available at the front entrance of the W Dallas-Victory. Public parking is also available on Victory Park Lane (the first two hours are free, $5 per hour afterwards).
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
Cook Hall - Dallas Ratings and Reviews
We came here for dinner before a concert at AA Center. I had called ahead to ask if there was a limited menu and was told no. The limited menu was only if you ate in the Living Room Bar. So, it was disappointing to see a limited bar menu, which was overpriced. I probably won’t come back to see their full dinner menu.
Overall nice experience. We ate dinner there before gong to a concert at AA center. Not posted on their web site is when there is an event at the AA center, they have a limited menu. Many of the items listed on the web site menu are not available. That is why the ratings are 3s and not 5s. Wish i knew of the ilmited menu before making the reservations.
The food was terrible - we left most of it. The crispy duck tacos were mushy meat tacos with some slaw. The chicken sandwich - the chicken was tasteless on the burnt side and half the size of he bun, the bun dry and the slaw looked past it's best. We left most of the food. The waitress "whatever" ed us during a conversation re the quality of the food. Shocking all round.
This visit to Cook Hall was for a couple of reasons...a girls get together and for Restaurant Week of course! It was not packed at all, very quiet, our waiter was awesome, he even had a beautiful flower arrangement placed at our time. It was so sweet. Our food was brought our in a timely manner, hot and fresh, and it was exactly how we liked it. The only thing that could have been different was the spaghetti that I ordered, it was not seasoned at all, the tomato sauce was fresh, but on the flip side, the Bourbon Pecan Pie was AMAZING!
What a disappointment. The stylish W Hotel should do so much better than this bland attempt at a gastro-pub. Fried chicken bites? Popcorn shrimp? Am I at Popeyes? Uninspired meze...duck tacos that would be fine at a fast food spot...spaghetti, it all seemed like corporate food service, which I guess it is. Our server was friendly and overall the service was good (excellent team effort, which I appreciate). The room still has elements of Craft, which really was special. I understand that the hotel may want something more approachable, but they really need to start over with this spot. Also, how can a hotel restaurant close at 10 pm on a night when 16,000 people are streaming out of a concert next door?
We have been to Cook Hall before but this time was especially good. The service was prompt and friendly, the food was served quickly and still hot and the overall experience was the best we have had at Cook Hall.
Please keep up the good work and we will come back even if we are not going to a concert at AA.
Can't say that I would recommend Cook Hall if you are a solo customer. With a reservation I was overlooked for seating for 20 minutes. And another 10-15 once seated. It was an AAC event night, but still, with a reservation, and early arrival, I shouldn't have been getting my food 15 minutes before I had to leave. Very disappointed.
Had a reservation at 6:30 but was not seated until 7:00 pm. Chicken was overcooked otherwise everything else was good. Server was friendly and prompt but food took a while to come out. Based on the other choices in the area I would probably make a different choice next time.
A note about being seated late, there were several empty tables around us when we were finally seated.
Cook Hall has finally got it together. We have been dining here for years pre-show at AA center. They validate for valet so that has been the impetus for dining in the past. The only impetus. The food has always been good but the service was terrible. That's changed now. Our server (Karina?) was with us immediately and we were served drinks and food promptly and in correct order. The drinks are awesome and the food has always been delicious.
The waitress was overly friendly and came to our table constantly. We ordered chicken with veggies and most of the veggies were under cooked.On the other hand the deviled eggs were very good. It could be a great option for dinner before a Mavs game but I will not be coming back. The restaurant was empty for a friday night.
We stopped in for dinner before the Mavs game. The service was quick and friendly, but the food was lacking. We didn't care for the deviled eggs. They were lacking a sweet element and just not that tasty. My Caesar salad tasted nothing like a Caesar. I did not care for the dressing. The shrimp was very good. My husband's burger was ok but we won't go back. It was too expensive for what we considered bar food.
You would think this place is a great spot to hit right before a hockey game - but they can't ever seem to get their staff ready for the crowd. Long waits for overcooked food and short pours on the drinks. The only good thing is the relatively cheap valet parking validation
Overall Cook Hall was a major letdown. The menu is small and the service is terrible. The decor is great but that's simply because they are the same pieces from Craft, Tom Collicchio's upscale restaurant that previously occupied the space. The food was decent. We ordered the shrimp and grits ($24) which I am a fan of in general. The Southern fried chicken bites ($11) did not disappoint either. We had tickets to the symphony so I was being conscientious of the time. Our server did not acknowledge my table for about 10 minutes so I walked up to her and ordered our drinks (vodkas and soda). We waited another ten minutes to place our food order so I walked up to her again and gave her our order. After our check never came I had to once again get up and asked for the check. Despite my courtesy each time I approached our server, my impression was that our server did not like her job or us or maybe was having a bad day. Whatever it was, it was not a good look. I miss Craft.
I would give this place 0 starts but the minimum allowed is 1 star. We made a reservation here for Christmas Dinner. Bottom line was that we walked out about 45 minutes after placing our order without having been served any food and told that the kitchen was backed up and it was unclear when we would get our food.
In addition to this fundamental problem, there were a number of other odd things about the service that, in isolation, wouldn't have stuck in mind. Multiple waitresses greeted us and told us they'd be our server. A guy from the kitchen brought us our desserts before we'd even had our first course and ended up giving one of the two desserts to the guy who was by himself and sitting next to us. Just before we walked out, our waitress told us the kitchen was backed up and she would bring us some appetizers because our soup would still be a while (She didn't give us a list of options but, upon request, she mentioned chips and salsa or bread and butter. Why not use the time to heat up our soup??).
My family attended Cook Hall for Christmas dinner. They seemed to be struggling quite a bit. We waited between 5 - 10 minutes for someone to speak to us and fill water glasses, and even longer for someone to return to pick up payment for the bill. The food was good (the pork roulade was dry), but short of outstanding. I may return on a regular night to not only try out the normal dinner menu, but also the waitstaff.
A great place to dine before a concert at the AA Arena!! The choices were great, if not a vast number of them - we ordered several starters and shared, as well as one in our party having the awesome steak. The cheese board was delicious, though we had to ask what the cheeses were, and the fruit was perfect accompaniment, as was the raisin pecan bread. Make a reservation and enjoy this great location before any event you're attending at the arena.
This was our second visit to Cook Hall located in the W Hotel. Our first visit was a disaster with food taking so long we eventually had to leave. This time the service was better and the food was delicious. Unfortunately either the server or the restaurant had strange rules. Every time we ordered a drink the person who wanted the drink had to look the server in the eye and state that he wanted that drink. When we ordered a round for the table, the server made each person at the table state that they wanted the drink. It seemed super strange and rather off-putting for the entire table. Especially when it was 5pm and for most people at the table, it was their first drink. Since I've never had this happen before at any bar or restaurant I'm not sure what it was supposed to accomplish but we actually left early and went to a bar down the street for one final drink. All of the food came without a problem - - - deviled eggs and popcorn shrimp were both delicious. The cauliflower and hummus was a huge plate for $9 and was totally delicious. BOTH meat and cheese boards were excellent. This place is super convenient - right across from American Airlines arena, but the service is definitely lacking. We may or may not try it again.
The host asked what he could get us, not welcome to the house, he had no menus, there were two different menus in the house that night. We got the short one, which the waitress didn't know.
The first smile she gives would be her first. We figured out why they were short of menus because she never took ours off the table. The host had to seat others without menus and come get ours to give to them. Went to the restroom and saw a different menu around the corner from the hotel.
Waitress came back and said "you're not going to order anything else, right?" and left us the bill.
Disappointed all the way around.
Given their location, I would expect that they would have "event nights" at AAC down pat by now ... they don't. The food, service, and overall experience was bad enough that we will likely never return to Cook Hall. The restaurant was no more than half full. We had a reservation and were promptly seated on arrival about 1.25 hours prior to the start of the concert.
We were well served at first and able to get our drinks, ask questions about the menu, and order smoothly. When then had to prompt the waiter for our appetizer after 30 minutes. Our food arrived another 20 minutes later ... three of us ordered steaks of which two were not cooked to order. The worst one being very well done (white inside) versus medium. There was no time to send them back, plus our waiter was no where to be seen. We ultimately showed him the steaks and he gave us a 10% discount on the bill. Others got the shrimp & grits which they said was mediocre (bland and lukewarm).
Even with a discount, the prices are up there with some of the best restaurants in Dallas, but the service and food were no better than a 2-star diner.
Have seen many great reviews (which is why we tried) ... hopefully this was a one-time issue?!
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