Nearby points of interest

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  1. Distance: 0.02mi
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Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.18mi
  3. Distance: 0.21mi
  4. Distance: 0.22mi
  1. Distance: 0.02mi
  2. Distance: 0.18mi
  3. Distance: 0.21mi
  4. Distance: 0.22mi

About Cook Hall - Dallas

Cook Hall is the primary public food and beverage space and center of activity of the W Dallas-Victory hotel. A bar-centric food hall where handcrafted cocktails are stirred, brews are drawn and plates are passed.

Cook Hall features regional American fare comprised of familiar comfort foods, updated and refined for the modern diner’s palate. Cook Hall cocktail kits are available for guests to swizzle, stir and shake things up at their table.

2440 Victory Park
Dallas, TX 75219
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Dining Style:
Casual Dining

Cuisines:
American

Hours of Operation:
Mon - Thurs: 11:30AM - 10PM
Fri - Sat: 11:30AM - 11PM
Sun: 11:30AM - 9PM

Cross Street:
Houston / Olive

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(214) 397-4111

Website:
http://www.cookhalldallas.com/

Parking Details:
Complimentary valet parking is available at the front entrance of the W Dallas-Victory. Public parking is also available on Victory Park Lane (the first two hours are free, $5 per hour afterwards).

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:


Cook Hall - Dallas Ratings and Reviews

5
4
3
2
1

3.8

Overall Rating

based on recent ratings
food

3.6

service

3.6

ambience

3.9

value

3.2

Noise

Moderate

57% would recommend it to a friend

Bar Seating (1)
Casual (1)
Comfort Food (1)
See All
Cozy (1)
Fit for Foodies (1)
Good for a Date (1)
Handcrafted Cocktails (1)
Pre/post Theatre (1)
Quick Bite (1)
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185 reviews
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·Dined on December 3, 2017

Had a great server Nikki! Highly recommend the coffee rubbed steak and truffle Mac and cheese. After a minor issue shortly after we sat down our server went out of her way to make sure we were taken care of and had a great experience.

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food5
ambience5
service5
value5

vip
 (Washington DC)·Dined on November 8, 2017

We came here for dinner before a concert at AA Center. I had called ahead to ask if there was a limited menu and was told no. The limited menu was only if you ate in the Living Room Bar. So, it was disappointing to see a limited bar menu, which was overpriced. I probably won’t come back to see their full dinner menu.

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food3
ambience3
service2
value3

 
 (Dallas)·Dined on October 7, 2017

Overall nice experience. We ate dinner there before gong to a concert at AA center. Not posted on their web site is when there is an event at the AA center, they have a limited menu. Many of the items listed on the web site menu are not available. That is why the ratings are 3s and not 5s. Wish i knew of the ilmited menu before making the reservations.

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food3
ambience3
service3
value3

 
 (Dallas)·Dined on October 6, 2017

Will send the restaurant a private note to explain my rating.

Tags: Casual, Quick Bite
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food1
ambience4
service4
value2

vip
 (Grand Rapids)·Dined on September 8, 2017

This place was just so/so. I love the W, so I would eat there again if I found myself at the W in Dallas. I would not go out of my way to go back however.

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food3
ambience3
service3
value3

vip
 (Houston)·Dined on August 18, 2017

The food was terrible - we left most of it. The crispy duck tacos were mushy meat tacos with some slaw. The chicken sandwich - the chicken was tasteless on the burnt side and half the size of he bun, the bun dry and the slaw looked past it's best. We left most of the food. The waitress "whatever" ed us during a conversation re the quality of the food. Shocking all round.

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food1
ambience2
service1
value1

 
·Dined on August 12, 2017

Last night of summer

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food4
ambience5
service5
value4

vip
 (Dallas)·Dined on August 11, 2017

This visit to Cook Hall was for a couple of reasons...a girls get together and for Restaurant Week of course! It was not packed at all, very quiet, our waiter was awesome, he even had a beautiful flower arrangement placed at our time. It was so sweet. Our food was brought our in a timely manner, hot and fresh, and it was exactly how we liked it. The only thing that could have been different was the spaghetti that I ordered, it was not seasoned at all, the tomato sauce was fresh, but on the flip side, the Bourbon Pecan Pie was AMAZING!

Tags: Cozy, Happy Hour, Sunday Lunch, Late-night Find, Bar Seating
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food4
ambience4
service5
value4

 
·Dined on August 5, 2017

The food was very tasty! The atmosphere was cozy and convenient to the American Airlines Center. Our waitress was wonderful! She was witty and provided good recommendations on food and wine.

Tags: Fun, Hot Spot, Cozy
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food5
ambience5
service5
value4

 
 (Dallas)·Dined on August 4, 2017

What a disappointment. The stylish W Hotel should do so much better than this bland attempt at a gastro-pub. Fried chicken bites? Popcorn shrimp? Am I at Popeyes? Uninspired meze...duck tacos that would be fine at a fast food spot...spaghetti, it all seemed like corporate food service, which I guess it is. Our server was friendly and overall the service was good (excellent team effort, which I appreciate). The room still has elements of Craft, which really was special. I understand that the hotel may want something more approachable, but they really need to start over with this spot. Also, how can a hotel restaurant close at 10 pm on a night when 16,000 people are streaming out of a concert next door?

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food2
ambience3
service4
value2

 
 (Dallas)·Dined on August 4, 2017

Service was excellent, we were in Dallas for a concert and even with a limited menu everything was simply awesome.

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food4
ambience5
service5
value5

 
 (Oklahoma City)·Dined on July 18, 2017

Everything was great! Food, service, decor. We tried several of the items on the menu. All were cooked perfectly and presented well!

Tags: Good for a Date, Pre/post Theatre, Healthy
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food5
ambience5
service5
value4

 
 (Dallas)·Dined on July 18, 2017

Excellent food and service. Will definitely be back.

Tags: Fun, Authentic, Great for Lunch, Creative Cuisine, Good for Groups, Pre/post Theatre
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food5
ambience5
service5
value5

vip
 (Dallas)·Dined on July 18, 2017

We have been to Cook Hall before but this time was especially good. The service was prompt and friendly, the food was served quickly and still hot and the overall experience was the best we have had at Cook Hall.
Please keep up the good work and we will come back even if we are not going to a concert at AA.

Tags: Pre/post Theatre, Casual, Vibrant Bar Scene
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food3
ambience4
service4
value4

 
 (New York Area)·Dined on July 3, 2017

Can't say that I would recommend Cook Hall if you are a solo customer. With a reservation I was overlooked for seating for 20 minutes. And another 10-15 once seated. It was an AAC event night, but still, with a reservation, and early arrival, I shouldn't have been getting my food 15 minutes before I had to leave. Very disappointed.

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food3
ambience4
service1
value3

 
 (Dallas)·Dined on July 3, 2017

Had a reservation at 6:30 but was not seated until 7:00 pm. Chicken was overcooked otherwise everything else was good. Server was friendly and prompt but food took a while to come out. Based on the other choices in the area I would probably make a different choice next time.
A note about being seated late, there were several empty tables around us when we were finally seated.

Tags: Bar Seating
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food3
ambience3
service3
value2

 
 (San Francisco)·Dined on June 16, 2017

We enjoyed the food and drinks. Our waitress was very nice.

Tags: Tasting Menu
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food5
ambience5
service5
value4

 
 (Oklahoma City)·Dined on May 14, 2017

We ate brunch here and it was fantastic food and service.

Tags: Good for a Date, Good for Anniversaries, Handcrafted Cocktails, Afternoon Coffee, Great for Brunch
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food5
ambience5
service5
value4

vip
 (Dallas)·Dined on April 22, 2017

Cook Hall has finally got it together. We have been dining here for years pre-show at AA center. They validate for valet so that has been the impetus for dining in the past. The only impetus. The food has always been good but the service was terrible. That's changed now. Our server (Karina?) was with us immediately and we were served drinks and food promptly and in correct order. The drinks are awesome and the food has always been delicious.

Tags: Pre/post Theatre
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food4
ambience4
service5
value3

 
 (Dallas)·Dined on March 11, 2017

This was the first time my bride and I ate at this hidden gem inside the W hotel. We have eaten at several other restaurants in the area and always overlooked this one. We are glad we tried it and we will be back.

Tags: Pre/post Theatre, Good for a Date, Good for Birthdays, Cozy
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food5
ambience5
service5
value5

 
 (Dallas)·Dined on March 3, 2017

The waitress was overly friendly and came to our table constantly. We ordered chicken with veggies and most of the veggies were under cooked.On the other hand the deviled eggs were very good. It could be a great option for dinner before a Mavs game but I will not be coming back. The restaurant was empty for a friday night.

Tags: Handcrafted Cocktails
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food3
ambience3
service3
value3

vip
 (Dallas)·Dined on February 18, 2017

Port sliders inedible. Completely dead inside, warmed up frozen dinner.

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food1
ambience1
service4
value1

vip
 (Dallas)·Dined on February 13, 2017

We stopped in for dinner before the Mavs game. The service was quick and friendly, but the food was lacking. We didn't care for the deviled eggs. They were lacking a sweet element and just not that tasty. My Caesar salad tasted nothing like a Caesar. I did not care for the dressing. The shrimp was very good. My husband's burger was ok but we won't go back. It was too expensive for what we considered bar food.

Tags: Bar Seating, Quick Bite
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food2
ambience3
service3
value2

vip
 (Chicago)·Dined on February 4, 2017

You would think this place is a great spot to hit right before a hockey game - but they can't ever seem to get their staff ready for the crowd. Long waits for overcooked food and short pours on the drinks. The only good thing is the relatively cheap valet parking validation

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food1
ambience2
service1
value1

 
 (Dallas)·Dined on January 21, 2017

There was no hostess to greet us. The waiter's shirt was dirty and untidy, the restaurant seating area was untidy. It would have been nice to have been in a cleaner environment.

Tags: Good for Birthdays, Good for Groups, Business Meals
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food3
ambience2
service3
value2

 
 (Dallas)·Dined on January 20, 2017

Dirty (food remains under a clothe napkin) plate on table from previous party. Had to rqst napkins for table after food delivered to table.

Tags: Creative Cuisine, Handcrafted Cocktails
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food2
ambience3
service4
value3

vip
 (Dallas)·Dined on December 31, 2016

Had reservations and we were sat in a small corner table next to the bar. Our waitress was the bartender and thus the evening did not feel like a proper meal. Wish we had eaten somewhere else around Victory Plaza.

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food1
ambience2
service1
value2

 
 (Dallas)·Dined on December 31, 2016

Overall Cook Hall was a major letdown. The menu is small and the service is terrible. The decor is great but that's simply because they are the same pieces from Craft, Tom Collicchio's upscale restaurant that previously occupied the space. The food was decent. We ordered the shrimp and grits ($24) which I am a fan of in general. The Southern fried chicken bites ($11) did not disappoint either. We had tickets to the symphony so I was being conscientious of the time. Our server did not acknowledge my table for about 10 minutes so I walked up to her and ordered our drinks (vodkas and soda). We waited another ten minutes to place our food order so I walked up to her again and gave her our order. After our check never came I had to once again get up and asked for the check. Despite my courtesy each time I approached our server, my impression was that our server did not like her job or us or maybe was having a bad day. Whatever it was, it was not a good look. I miss Craft.

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food3
ambience2
service1
value3

 
 (Baltimore)·Dined on December 25, 2016

I would give this place 0 starts but the minimum allowed is 1 star. We made a reservation here for Christmas Dinner. Bottom line was that we walked out about 45 minutes after placing our order without having been served any food and told that the kitchen was backed up and it was unclear when we would get our food.

In addition to this fundamental problem, there were a number of other odd things about the service that, in isolation, wouldn't have stuck in mind. Multiple waitresses greeted us and told us they'd be our server. A guy from the kitchen brought us our desserts before we'd even had our first course and ended up giving one of the two desserts to the guy who was by himself and sitting next to us. Just before we walked out, our waitress told us the kitchen was backed up and she would bring us some appetizers because our soup would still be a while (She didn't give us a list of options but, upon request, she mentioned chips and salsa or bread and butter. Why not use the time to heat up our soup??).

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food1
ambience2
service1
value1

 
 (Dallas)·Dined on December 25, 2016

My family attended Cook Hall for Christmas dinner. They seemed to be struggling quite a bit. We waited between 5 - 10 minutes for someone to speak to us and fill water glasses, and even longer for someone to return to pick up payment for the bill. The food was good (the pork roulade was dry), but short of outstanding. I may return on a regular night to not only try out the normal dinner menu, but also the waitstaff.

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food3
ambience4
service1

 
 (Dallas)·Dined on December 25, 2016

Had the $35 Christmas Dinner menu. Coq Au Vin was hot and delicious per those who had it, but the pork tenderloin entrée that most of us had was not hot, and the pork itself was not fresh and it was dry.

Tags: Hot Spot, People Watching
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food2
ambience4
service4
value2

vip
 (Dallas)·Dined on December 22, 2016

The service on our night was outstanding. Was going to a concert at AA and server was polite, very helpful and food was perfect.

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food5
ambience4
service5

 
 (Dallas)·Dined on December 10, 2016

It filled empty spot, nothing I'd write home about. We were attending concert across street, staying in "W", which jacks up prices when concert going on.

Tags: Pre/post Theatre
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food2
ambience2
service2
value1

vip
 (London)·Dined on December 10, 2016

Under-whelmed. Limited menu. Grits were very runny. Server was clueless on serving the wine. No offer to taste, poured the entire bottle into the 4 glasses on the table. Will not return.

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food3
ambience2
service4
value2

 
 (Dallas)·Dined on December 10, 2016

very poor service. waitress could not remember drink order. Took 3 trips.

Tags: Vibrant Bar Scene
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food4
ambience3
service1
value2

 
 (Philadelphia)·Dined on December 10, 2016

A great place to dine before a concert at the AA Arena!! The choices were great, if not a vast number of them - we ordered several starters and shared, as well as one in our party having the awesome steak. The cheese board was delicious, though we had to ask what the cheeses were, and the fruit was perfect accompaniment, as was the raisin pecan bread. Make a reservation and enjoy this great location before any event you're attending at the arena.

Tags: Seasonal, Special Occasion, Good for a Date, Happy Hour, Fit for Foodies
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food4
ambience4
service3
value4

vip
 (Chicago)·Dined on December 4, 2016

This was our second visit to Cook Hall located in the W Hotel. Our first visit was a disaster with food taking so long we eventually had to leave. This time the service was better and the food was delicious. Unfortunately either the server or the restaurant had strange rules. Every time we ordered a drink the person who wanted the drink had to look the server in the eye and state that he wanted that drink. When we ordered a round for the table, the server made each person at the table state that they wanted the drink. It seemed super strange and rather off-putting for the entire table. Especially when it was 5pm and for most people at the table, it was their first drink. Since I've never had this happen before at any bar or restaurant I'm not sure what it was supposed to accomplish but we actually left early and went to a bar down the street for one final drink. All of the food came without a problem - - - deviled eggs and popcorn shrimp were both delicious. The cauliflower and hummus was a huge plate for $9 and was totally delicious. BOTH meat and cheese boards were excellent. This place is super convenient - right across from American Airlines arena, but the service is definitely lacking. We may or may not try it again.

Tags: Cozy, Creative Cuisine, Good for Groups, Bar Seating, Happy Hour
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food4
ambience4
service2
value3

 
 (Dallas)·Dined on November 23, 2016

The host asked what he could get us, not welcome to the house, he had no menus, there were two different menus in the house that night. We got the short one, which the waitress didn't know.
The first smile she gives would be her first. We figured out why they were short of menus because she never took ours off the table. The host had to seat others without menus and come get ours to give to them. Went to the restroom and saw a different menu around the corner from the hotel.
Waitress came back and said "you're not going to order anything else, right?" and left us the bill.
Disappointed all the way around.

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food3
ambience1
service1
value1

vip
 (Dallas)·Dined on November 20, 2016

Given their location, I would expect that they would have "event nights" at AAC down pat by now ... they don't. The food, service, and overall experience was bad enough that we will likely never return to Cook Hall. The restaurant was no more than half full. We had a reservation and were promptly seated on arrival about 1.25 hours prior to the start of the concert.

We were well served at first and able to get our drinks, ask questions about the menu, and order smoothly. When then had to prompt the waiter for our appetizer after 30 minutes. Our food arrived another 20 minutes later ... three of us ordered steaks of which two were not cooked to order. The worst one being very well done (white inside) versus medium. There was no time to send them back, plus our waiter was no where to be seen. We ultimately showed him the steaks and he gave us a 10% discount on the bill. Others got the shrimp & grits which they said was mediocre (bland and lukewarm).

Even with a discount, the prices are up there with some of the best restaurants in Dallas, but the service and food were no better than a 2-star diner.

Have seen many great reviews (which is why we tried) ... hopefully this was a one-time issue?!

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food1
ambience4
service1

 
 (Washington DC)·Dined on November 6, 2016

Went for brunch and was seated at the bar. I think our server was the bar tender too so we rarely saw him. Food was nothing spectacular.

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food3
ambience3
service3

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