Food was nice. But the service was extremely SLOWWWW
We didn’t even get to be seated. They were not taking in ppl
This used to be a favorite for us. We went this time and half way through dinner the power went out. Nothing the restaurant can do. And it didn’t bother us either. When we then left, still in the dark, we forgot a pair of sunglasses. Returned to get them, and they were gone. The way we were treated by personnel was very rude and uncooperative. Big disappointment.
This not your standard Tex-Mex. There are several common favorites that you cannot get here such a menudo on weekends. Our waiter was candid about this and talked about offerings in neighborhood Mexican restaurants. The food is more like central Mexico and menu is more limited to dishes that are very well prepared. The fresh tortillas are great.
The service was very slow especially for a Tuesday night. Food quality and flavor seems to have gone down. Everything was bland and needed salt!
After waiting for 25 minutes to order and having to go to the bar and get my first round of drinks. I would say the food was excellent but the service was way slow
Reunion with friends!
Love everything about this restaurant. Our server was Dora just wonderful. We go there every week, and will keep going.
Three friends birthday
The wait staff and hostess were all friendly and nice. After being seated I went to lean on the table and it was really sticky :( My food was luke warm and my sons' Chili Relleno was burt! Don't think we will go back any time soon :(
Great spot for margarita and food before a nice walk to movie at Santana Row.
Chile verde and sopes were delicious. Margaritas were also very good . Friendly service will come back again.
Great place to go with Family and friends. Good food and Margaritas
I love this place. My wife and come here nearly every week before we head off to the movies.
A great family restaurant. You can always rely on good food, reasonable prices and a friendly environment. I have been there several times with family and friends, to celebrate birthdays or simply catch up with friends over drinks and appetizers. The guacamole is fantastic!
Authentic Mexican food in a beautiful location.. Fast and courteous service. Table side guacamole was terrific!
Fajitas were ok, not great. They don't include guacamole. Chicken was bland, not flavorful like typical fajitas. Recommend the ceviche. Skinny margarita and house margarita not good. Top shelf margarita was good.
We really enjoyed our evening as well as the food.. The service was very good too!
Great food and was not real busy. However, waitress was very nice but not attentive. We had to flag someone down for drinks that did not come, more chips and salsa and water.
GREAT MARGARITAS! But watch out- they're really expensive
We were 15 minutes late for our reservation, but they still had our table ready even though some walk in people were waiting to be seated. This table turned out to be in a high traffic area, so the manager was able to find us another table in a less active area. Very accommodating! The filet Mignon was delicious. The green salsa (one of three complimentary salsas provided with chips) was very hot-like habenero hot. The quesso "appetizer" we ordered to munch on while waiting for our meal did not arrive until our meal was brought out. We were told only one of their ovens were working that evening. We would definitely go there again.
Service, food, experience all great
Nice, prompt service. Food delicious as always.
Great guacamole, prepared table side
Food was good, but no ambiance, light were very bright , space was too little and it was very loud
The food was terrible. I ordered the shrimp wrapped bacon. The shrimp were overcooked and so rubbery that i think I could have bounced them off of the floor. The rice was dry and lukewarm. The salsas were terrible and the tortilla chips were over salted.
The food and ambiance were good, from a service perspective though we waited so long to get the fajitas entree brought to our table. The delay was because the helper who was working with our waitress dropped off the entree at the wrong table so our waitress had to ask the kitchen to prepare the fajitas for our table again.
Loved the guacamole and margaritas!!
Server and server assistants were very personable. The trio of salsas they serve are so good. Our favorite was the spicy sauce made with Serrano peppers. We got the guacamole made tableside. Chile Verde was flavorful and the rice was delicious.
Reservation system needs work.
I tried to change the reservation from 5 to 6 people several times over two days and OpenTable
could not communicate with the restaurant.
When we got there no reservations (at all) were showing. It was not a problem to us as it was very early in the day and the place was empty.
Service was terrible, waiter was always missing
Great as always!!
Food was delicious.
Good food, attentive service, and wonderful outside dining!
Great food. Pleasant service.
Need to fix/upgrade restrooms.
Good food, nice ambiance but slow service.
The food was alright. The salsas that were served with the chips while you waited to order were great. Definitely not worth the price though.
Disappointing food quality. Has deteriorated over time. Too expensive for an average experience
It was wonderful
Awful customer service tonight. Server was inattentive, like did not check back on how food was, or offered another round of drinks or even water refills in a timely manner, and when another person in our party arrived, had to flag server down for him to get service. Our late party member literally sat at our table for 15 minutes and watched every other glass/dish get taken away bc some of us were done dining, and he still had not even anything to drink. When it was time to pay, server kept telling our party she can't split checks - into two, not even like per person - instead of trying to figure it out. She also said we should have explicitly mentioned for our checks to be split at the beginning of dinner. We live in Santana Row, and we may not come back to Consuelo's because of this. Server also tried to say she can't apply our resident discount twice for the split checks. Never had an issue like this at any other given restaurant in the Row. Come to think of it, never had awful service like this anywhere in the Row, especially as residents. Such a wasted night and sorry that we chose Consuelo's for our gathering tonight.
Consuelo's is great! It's a small place, not a ton of personal space but it doesn't change the experience. Awesome drinks and food. THE BEST HOMEMADE TORTILLAS. Veggie tacos are the perfect vegan option. Definitely one of my favorite local restaurants!