Consuelo Mexican Bistro
This is the third time that I have been here and honestly I won't be back. The food is tasty but the service is very slow. It took quite awhile to be greeted by our waitress and once we ordered it took a very long time to get first our appetizer then our food. Our table was sticky and it was very loud in the restaurant.
First time there for dinner. I loved their version of Chile Relleno as it was not deep fried and was stuffed with veggies and cheese. My husband had the Posole, which is one of his favorite soups, and said he would come back just for that dish, as it was so good. They had a great tequila and mezcal list as well as creative margarita offerings. Loved the fact that it was right across the street from the movie theater...only had to park once!
We love Consuelo
Location and moderate prices make Consuelo Mexican Bistro worth visiting. The menu has not changed much, if any, over the years and they don't have specials. Service is quick though and food is attractive and we'll prepared, but not that special. If you want creative Mexican go to Zona Rosa, but if you want typical margaritas and Mexican food while shopping and being seen at Santana Row then by all means don't think twice, just go and have fun.
The food was good. I had the Tortita de Papa. It was delicious. My son had the cheese enchiladas and they charged him $22 for it 😱 while my dish was $17 So check prices before you order.
Enchiladas Souza’s were amazing. Service was very slow and several mistakes were made, but corrected right away. Filet was perfect. Mashed potatoes were cold. Hot sauce is amazing.
Guacamole was completely overpriced. I understand avocados are expensive but not to the point that you have to charge $25 for guacamole in which half an avocado was used. The food was ok. My husband got the barbacoa and he didn’t like it all, it was not authentic. The tortillas never came out and the server only came around twice throughout the entire time
Better than we expected
Wonderful service, drinks and food
Can’t wait to come back and enjoy a few more margaritas
Not your typical "American-style" Mexican food — truly authentic dishes like the ones found in Mexico. Been going there since they first opened, and will continue to return!
Had great food, nice booth, polite waiter. I wasn’t offered coffee with dessert which is why I docked the server a star. If a server is taking the time and effort to bring a comped dessert, offer all of three of us coffee and make 15.00morer on the tab? Win/Win
Food was blah...not a lot of flavor
Guacamole was no bueno
The place is good. Loved the fresh guacamole they prepared on our table in front of us, that was delicious. The food was good, and definitely good for a group
Unfortunately they don’t have enough servers. Their food and drinks are pricey, but great. However the servers are all over the place. We had one lady serving all the outside tables plus some inside. This was on a Saturday night. We had to beg for our check and then go inside to actually pay it.
The food was satisfying, but wish it would have been beter like the first time we eat there. I do have to say the quality has gone down.
Not good food. Few dishes we ordered came cold (not even warm) and they were supposed to be hot.
our waitress was amazing ! The guac was the best we have ever had and the fajitas could feed a small family! Delicious.
Noise level is over the top loud. Not possible to have any kind of conversation without yelling.
We have been here a few times when we are are at Santana Row. The food and service are always good, as well as the drinks. It is a good place for a quick bite to eat before venturing on. The tableside-made guacamole is a real treat!
Good choice for Mexican fare and drinks. Helpful hostess and server. I'll be back again! :^)
I took my parents here to celebrate a birthday and we had the guacamole (delicious) and split the fajitas 3-way with enough to take home for another meal. We thoroughly enjoyed our meal and our margarita’s too, however, they are on the small side and quite expensive. I will come back, however, it was too loud and we had trouble hearing each other.
We went with a reservation, 2 adults and 2 kids. They sat us at a middle table that had bench seating (not great with a 2 year old) and then brought us a highchair. We made it work until they slip the tables next to us and pushed a table agains the back of the highchair and they were making room for other tables. It’s was very rude and my son kept turning around trying to grab things off the other table. The food was aweful Mexican food, not just Americanized, it just didn’t taste good (FYI... I am Mexican). We had gone about a year ago but we will not be going back again any time soon.
The food and the service were outstanding. We loved and will go back again.
Nice place, good Mexican food
"That's how it is" was not only the response to a questionable dish but the overall attitude of all staff. Many standing around while I needed service but every time the catch my eye they turn away. Overpriced, lazy staff, and bad attitudes all make for awful experience. I will not go back or recommend. I wish I read the other reviews before going. The food you ask? It was ok. Just ok. Not worth the money.
Has been one of our favorite restaurants over the years. Disappointed in the quality of the food this time. Carnitas were overcooked and tough, rice dry, fajitas a bit overcooked. Restaurant was only half full so no one waiting for table and our server promptly gave us our bill and had written the 'suggested' 20% tip amount on it and circle it for our party of 4. Even if we had considered 20% which I normally due in this expensive valley I thought it was presumptuous and rude.
The drinks are great and the service is excellent! I always get the guacamole. It’s made at the table and delicious! The food is great quality and very tasty.
The service and the food was excellent. I love the decor as well! My favorite is always the table-side guacamole. My carnitas were a tad dry, which was surprising since I've had it before, and it's been superb. Despite that, the combined flavors made it still tasty. My only complaint was that it was very loud. All told, I would highly recommend Consuelo.
Food was great the waitress seemed annoyed with everyone.
Food was tasty! Ambiance was terrible!
Staff kept throwing plates and silverware into the dishwashing area perhaps, but it was extremely loud! Brought it to their attention and kept on doing it. Could not have a peaceful conversation and ambiance..
Great location but obviously overpriced because it sits in Santana Row. Quality was slightly above average. Margarita was too pricey but nicely made.
We had a large family group for a special occasion. Despite calling the restaurant twice, before and after making the Open Table reservation, when we arrived they had lost the reservation. Our server worked hard at correcting the situation. They also hadn't explained that the patio, which we'd requested, was covered by plastic since there was construction going on in the street next to it. The food was good, as in the past, and our server did an excellent job.
It was the most unpleasant and unprofessional experience that I encountered at Consuelo’s. Staff was rude, seating was horrible, and some dishes were cold. I will no longer be a Consuelo’s paTron.
Planned on a bday celebration for 9 ladies!
The restaurant was CLOSED when we got there.
Closed by the health department!
No message, no text! WTF?
Great meal. Service after our plates were dropped was slow. Sat with empty glasses for way too long.
It was our first time there. Overall it was a good experience. The server was attentive and the food was very good.
I had the Enchilada Suiza and my husband ordered the Chili Verde.
The Margarita's were awesome as well. Wish they were a bit larger.....
It was definitely very lively but we enjoyed the energy although it was hard to hear each other at times.
We will plan to go back for Sunday brunch as I heard that is very good as well.
Good food, fun to sit outside in the sun, friendly servers. Nice experience all ro7nd!
Food was nice. But the service was extremely SLOWWWW
We didn’t even get to be seated. They were not taking in ppl
This used to be a favorite for us. We went this time and half way through dinner the power went out. Nothing the restaurant can do. And it didn’t bother us either. When we then left, still in the dark, we forgot a pair of sunglasses. Returned to get them, and they were gone. The way we were treated by personnel was very rude and uncooperative. Big disappointment.