Service was personable, loved it!!!!
I was impressed with the service of the waitress. She was attentive and engaged with us. The place was clean and the decor is beautiful with mini waterfall and aquarium. The food had presentation and was delicious.
So disappointed and disgusting experience.
My reservation was not their system at that time even i called to check my reservation yesterday.Manager whose name is victor and a hostess was very rude and no manners to customer.
They ruined my wife birthday dining.
So disgusting restaurant
My wife is Cuban so; that makes it all the better.
Everything was fantastic! Ambiance was gorgeous, my daughter loved the parrot that greated us outside. Food was amazing, we had an appetizer of pollo croquetas, then lechòn asado for our entree and guava cheesecake for dessert then finished it off with cafe con leche. AMAZING! Service was provided by Araceli and she was a sweetheart! We will definetley be back to try the buffet as well. A+
Coco Palm is usually on point as far as the food goes. However, when I took my friend there on Friday afternoon, she ordered the lobster stuffed with shrimp and mushrooms and the lobster was very over cooked and rubbery. I ordered my usual which is the Sea Bass and it was fantastic as always. We were both surprised that the lobster came out the way it did. I would still go back, but I would order the Sea Bass.
We started with the guacamole appetizer. It was delicious! It includes a mango salsa and a green salsa. All were excellent! I had the Paella Valencia it was delicious! For dessert I had the bread pudding and it was topped with shredded coconut! Delicious! I will be back!
Great food and service. The ambience was friendly yet private
Very nice place with awesome view, food was delicious, price is affordable and our waiter Adolfo was nice. Will definitely go again.
Coco palms has been one of the best Cuban restaurants I have ever tried. It definitely a place where I will be coming back and would recommend to friends and family.
Elegant restaurant and great customer service provided.
Absolutely amazing! The service was amazing and the food was absolutely delicious!
The food was better then I expected. I was not disappointed
The seating was prompt and service was excellant. I had the Lobster and it was the best I had
Beautiful place serving ther best shared plates. The view is worth the wait. The service this the whole experience. Must dine here.
The service was good and the food was good but it was missing that something special for me.
I hope I will be there shortly again. Thanks to manager Garibay, the receptionist, and server Randi for their continous generousity.
Overall the restaurant was good. Was a bit disappointed, when it was never mentioned that we were celebrating a birthday. This was included in my reservation request. Everything else went well.
I have eaten at this restaurant for years everutime I come to Pomona
It was TERRIBLE this time
Not one good thing to say about it and will most likely not be back
Great service, amazing food.
Our waiter had an attitude at first and started to warm up towards the end. The coffee was cold and bland, the food was over cooked. I would like to try give it a second chance and go again to see if perhaps I can be left with a different experience and a better impression.
The food was great as usual but this was the worst service I have experienced there and it was not very busy when we went. We had to ask at the front for our check. Our water and soda glasses we empty for most of the evening. Fix it!
Our server -Michelle was excellent. She was very attentive and pleasant. We will be back
The food is amazing. The ambience is beautiful. I love this place. Have visited many times and will continue to do so.
def would go back , food is awesome and prices very reasonable
We sat outside and it was not noisy. Good food though drink service was slow. Very attractive decor.
The food was outstanding. My wife and I went to celebrate Valentines Day early. We were very pleased with the food and service we received from Abraham. The bread and beans as a starter are such a great treat to start.
Took my wife to an early Valentine Dinner. Had been awhile since my last visit that really was fantastic. Had high expectations for this round again but just fell abit short on our expectations. Service was ok but nothing special. Food tasted good but not great. The ambiance is still there so still made for a nice night. Just expected a bit more.
Very disappointed, will not recommend to any of my friends.
Food is mediocre! I had the New York Steak and my friend had the palomilla. We also shared a seafood tapa which might as well be called seafood GUM, so chewy! Staff is friendly, however, the lack of training is evident " including the bartender" worst martini I've ever had!
The waiter was polite and accurate with orders. Nice dining view
Birthday dinner for Four
I took my girlfriend there for her birthday and we had a great time and our waiter was very helpful with the menu and he recommended some fabulous dinners to try and we loved them verde much and I’m looking to going back in the near future
Had a bad experience 3 years ago... dive then, it’s all been perfect. I love their attentiveness!
I've been to the Coco Palm before but this time found the experience to be not so great. Although the room had a nice view from the hills, it was VERY noisy. So much so that the music playing over the speakers was barely audible. The only feel of Cuba was when I visited the restroom where I could actually hear Cuban music over the speakers.
As for the food: The ropa vieja meat was flavorful BUT very tough to chew. Traditional ham crockets were not on the menu so we had the chicken crockets: soft and mushy. When I asked for picadillo....a traditional Cuban dish, I was told it was not on the menu. On the positive side, the black beans WERE delicious and the white rice was good as well. The service was also excellent.
Actually being from Cuba, I've had Cuban food all my life. For the prices charged here, the food in general was not up to par. Overall, very disappointing. There are much better Cuban restaurants out there.
One last comment: I found tortilla chips, salsa, and guacamole on the menu. Really?! I thought I was in a Cuban restaurant NOT a Mexican one.
Coco Palms offers incredible views, great food, and authentic food!
Always love coming here. Great food, great atmosphere, and an awesome view!
Great food at a good price!
Delicious, comfortable and very romantic for the both. An unforgettable experience.
We had our 10th wedding anniversary dinner on the 26 of December 2018 and the food was excellent. My daughter got married there five years ago and everything was exceptional. We will come back again and again.