Coco Palm

I've been to the Coco Palm before but this time found the experience to be not so great. Although the room had a nice view from the hills, it was VERY noisy. So much so that the music playing over the speakers was barely audible. The only feel of Cuba was when I visited the restroom where I could actually hear Cuban music over the speakers.
As for the food: The ropa vieja meat was flavorful BUT very tough to chew. Traditional ham crockets were not on the menu so we had the chicken crockets: soft and mushy. When I asked for picadillo....a traditional Cuban dish, I was told it was not on the menu. On the positive side, the black beans WERE delicious and the white rice was good as well. The service was also excellent.
Actually being from Cuba, I've had Cuban food all my life. For the prices charged here, the food in general was not up to par. Overall, very disappointing. There are much better Cuban restaurants out there.
One last comment: I found tortilla chips, salsa, and guacamole on the menu. Really?! I thought I was in a Cuban restaurant NOT a Mexican one.

Coco Palms offers incredible views, great food, and authentic food!

Always love coming here. Great food, great atmosphere, and an awesome view!

Great food at a good price!

Delicious, comfortable and very romantic for the both. An unforgettable experience.

We had our 10th wedding anniversary dinner on the 26 of December 2018 and the food was excellent. My daughter got married there five years ago and everything was exceptional. We will come back again and again.

Outstanding dinning experience. Great service and food in wonderful setting.

Great staff, great service. Food was amazing overall great experience. Will be back

I always enjoy my visit to Coco Palm. Outstanding food consistently served here.

Michelle is superb. Her recommendation is spot on. The view and the glass of wine go hand in hand

The Coco Palm has delicious food, however I was am bit disappointed with the customer service. In my reservation I indicated we were celebrating our 5th anniversary in which we got married at the Coco Palm, as well as my husband is battling cancer so this anniversary is extra special to us. When we arrived there was so indication of the note I made about our anniversary nor did the waiter ask if we were celebrating anything special. When we ordered our drinks with the appetizer, the drinks took a long time to arrive and our appetizer arrived with the main course. Plus the waiter asked me 3 times the dish I ordered. I could understand if it were busy, but our reservation was 2pm and it was not busy, with many open tables. The waiter was just not attentive and simply did not look happy to be there. Again the food was great, but the staff need to work on their customer service skills.

Celebrated our anniversary with a window seat. Great service, food, and views as the sun set. We'll be back!

Food and drinks werea bit pricey but the ambiance and service was great. Our steak was just a little over cooked but we would gladly go back for a special occasion.

Everything was fantastic until the server left our food on the serving table next to us, before serving us, and walked over to sing happy birthday to the table behind us.

Excellent service with top quality food. The dishes were beautifully plated and nice sized portions for lunch. They serve lunch and dinner menu all day.

Service was poor, food not good with dated menu items. Nice view.

Great views of the Pomona/Chino Valley. Cuban food with a nice presentation. I had the sea bass which was beautifully served atop a bed of pureed cassava with carrots, green beans and zucchini. The fish was perfectly cooked, but the sauce was a bit too sweet for my palate. My husband had a seafood medley which was a bit hard to eat (lots of shells to crack) but tasty. The bean dip they serve with the bread is yummy. We also had an ahi appetizer that was delicious--very light and refreshing. Unfortunately, they had several large parties and the servers were quite busy and distracted. We felt a bit ignored at times. We sat for 30 minutes waiting for bread and for someone to cork the bottle of wine we brought ($10 corkage fee). It was our anniversary and that was noted on our reservation, but they did nothing to help us celebrate. Most restaurants will usually offer a complimentary dessert or champagne. Our bill came to $120 including tax and tip...and we brought our own wine. It's a bit on the pricey side and excellent service is expected at a restaurant such as this.

Great restaurant, great food and service was great!! Definitely I’ll come back

Great Sunday brunch! The food and music were awesome as usual. I just love that braised oxtail, the paella and the lechon. I should come here more often...

Great menu options. I had the oxtails which is not common at most restaurants in the area and they were amazing! I really appreciate the menu options at this restaurant. The wait staff was extremely professional and seem very well trained to provide exceptional customer service.

I'm Cuban and a good cook, so I'm very picky about eating Cuban food out. We went to the Coco Palms for my husband's birthday and we had a great time. The service was friendly and attentive. We were seated quickly (we had a reservation but it was a Wednesday night so not super busy). My husband is pescatarian; the rest of us eat meat on special occasions. I've read the reviews about this place not being "authentic" Cuban. I have to say, I ordered traditional Cuban dishes "Rabo Encendido" and "Ropa Vieja" and these were prepared authentically, traditionally, and deliciously. There are dishes that are fusions of other cultures, but I think that is great. Every cuisine in the world continues to develop, but Cubans often demand that their cuisine be frozen to what they were eating in the 1950s. I love the influences of Mexican and Asian cuisines on the menu. Smart for a California restaurant where all these cultures contribute to our vibrant culinary scene. The space was comfortable and we had a lovely view. I will definitely be back.

My wife and I stopped in last minute and we're treated very well. Food and service were great, and so is the property. Beautiful views. Can't wait to go back.

Restaurant was empty yet we had to wait for our table.
Table booked for 845, yet by 10.30 they were looking at their watches and turning off the lights.
We won’t be going back.

The food was exceptional, and the service was very good as well.

Excellent service and delicious food
The decor and food presentation is beautiful

This was our first time there and we absolutely loved it. The service was great the atmosphere was on point and it was just perfect for a birthday dinner. Everything was right. The food was really good and well displayed too. Thanks you guys.

We chose Coco Palm because of the view, and we left impressed with the service and the food.

If you are planing to take a date there, it will be very noisy on the weekends. During the week you will be just fine. the food is good, portions are small and it is expensive.

good Cuban Food. ordered the Alaskan sea bass, came with mashed potatoes, vegies and fried plantain. ordered chocolate lava cake with ice cream for dessert. Overall good service and good food. Nice city view from our table.

We had a wonderful lunch, very elegant but they were making some repairs and painting while the restaurant was open (tacky)
Great service but no wine list, no drink list just the luch menu

Great service. Great food. Great views of the city. Perfect anniversary dinner.

P.S. They do read the special request box and will accommodate if possible.

I was very impressed with Coco Palm. I took my wife for brunch and to my surprise, they had trios signing. I dedicated two songs to my wife and the loved it. The trio was amazing and they sing awesome.

Great place.

If you love Ropa Vieja, lechone, yucca and plantains you will love their brunch here! Bottomless mimosas anyone?!

Amazing views, fantastic food, the Ambiance was great me and my friend had a great time I'll definitely be back

aww man service was great it all started with the valet the guys were very friendly and nice.... then i walk in i was early to my appointment,, and they had my table ready that was aweome are waiter was the best.... the food was delicious ill recommend the tomahawk to everybody that goes there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i will defenetly be back pretty soon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Only issue I had was that you have to valet and it’s cash only...I never have cash...but the food was delicious and the server and all staff was great.

Had a great night with my mom for her birthday she loved the place

I was pleasantly surprised. My first time to dine at COCO PALM. A little nervous since it was a Valentine's and Anniversary celebration. So yes I would definitely dine there again.

Had a wonderful Anniversary dinner ❤️

Great overall- made my fiancée birthday Experience memorable